The hotel is nice in decour some minor wear an tear and the staff were some of the nicest and friendliest we have experienced. A lot of the services have been removed due to the pandemic and this wasnt passed onto us prior to arrival.
No lounge bar until the evening
No level services which we paid for
No pool bar soft drinks or otherwise at all
We complained and received a small refund but this completely changed our trip and all of our plans. We planned to spend time in the hotel and this wasnt possible due to not even being able to get a drink of water. Given what was available service wise the price wasnt even close to being worth the charge even with the refund.
We had really looked forward to our stay and ended up disappointed with what we got. Im sure under normal circumstances the review would have been a big positive but can only review on what we experienced which was a hollow hotel....
Ein verifizierter Reisender hat im Melia Sevilla übernachtet
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