Panorama-Zimmer, 1 King-Bett, Strandnähe | Laptopgeeigneter Arbeitsplatz, Verdunkelungsvorhänge
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Bewertungen von Hotel Boutique Kinta Kan - Adults Only

3.5 out of 5
Hotel Boutique Kinta Kan - Adults Only
Calle 2 Norte, entre Calle Quinta Avenida Zona, Playa del Carmen, QROO

Bewertungen

7,0

Gut

54 von insgesamt 192 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
56 von insgesamt 192 Gästebewertungen haben eine Bewertung von 8 - Gut" "
36 von insgesamt 192 Gästebewertungen haben eine Bewertung von 6 - Okay" "
21 von insgesamt 192 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
25 von insgesamt 192 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

8,0/10

Personal & Service

6,6/10

Ausstattung

7,0/10

Zustand der Unterkunft

7,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Rosa

Aufenthalt von 4 Nächten im Februar 2023
Antwort von Gerencia am 23. Feb. 2023
Muchas gracias por su calificación!

8/10 – Gut

Daniel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2021

8/10 – Gut

Silvia Aurora

Gut: Personal & Service
bien con respecto al precio
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Jorge Luis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excelente, lo único malo es que por estar tan cerca a la 5ta avenida no cuenta con estacionamiento, de ahi en adelante todo súper perfecto.
Aufenthalt von 5 Nächten im Mai 2024

10/10 – Hervorragend

bobbie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a lovely hotel, walking distance to most areas. Food, shopping, ferry, and tours. Everyone was great, it was quiet, clean, safe and most of all great beach access!!! Looking forward to my next holiday here..
Aufenthalt von 7 Nächten im April 2024

10/10 – Hervorragend

Nathalie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Emplacement idéal quelques minutes de la quinta mais sur le bord de la mer, personnel agréable avec installation à la plage l’endroit est tout simplement parfait
Aufenthalt von 4 Nächten im April 2024

10/10 – Hervorragend

Katrien

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel & beachclub, near busstation and 5ta Avenida. Really loved the pool area and staff. Room was simple but convenient and clean.
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Angel

Verbesserungswürdig: Zustand der Unterkunft
.
Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Eli

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great Place , Nice pool and wonderful staff, private Beach and great beach clubhouse
Aufenthalt von 2 Nächten im April 2024
Antwort von front desk team am 24. Apr. 2024
Thank you for the feedback Eli, we appreciate you choosing to stay with us and hope to host you again soon.

6/10 – Okay

CARMEN

Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Bien localizada y está bonito
Aufenthalt von 4 Nächten im März 2024
Antwort von Recepción am 10. Apr. 2024
Muchas gracias por tu comentario Carmen, nos hubiera encantado saber qué pudiéramos haber hecho para mejorar tu estancia y tu valoración de la propiedad. Esperamos verte pronto nuevamente.

10/10 – Hervorragend

Michael, Grand Rapids

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was right on the ocean two things I would’ve liked is if I had a refrigerator in my room and that there was at least a place to get water bottles, other than going to the store and buying it
Aufenthalt von 7 Nächten im März 2024
Antwort von Front Desk Team am 10. Apr. 2024
Thank you for your feedback Michael, we will definitely take this into account to keep improving for our guests.

6/10 – Okay

Romina

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
El precio es accesible pero la instalación está sucia... Les falta personal y limpieza.
Aufenthalt von 2 Nächten im März 2024

8/10 – Gut

Fabiola

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked it all
Aufenthalt von 4 Nächten im März 2024
Antwort von Front Desk Team am 3. Apr. 2024
Thank you Fabiola, we are glad you enjoyed your stay.Best regards.

10/10 – Hervorragend

Jeimi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 8 Nächten im März 2024
Antwort von Front Desk Team am 3. Apr. 2024
Muchas gracias Jeimi, esperamos verte pronto.

2/10 – Ungenügend

Cynthia

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The hotel and outside areas are in horrible condition.. pictures on the website are at least 15 years old.the room was in need of repairs due to deferred maintenance. False advertising to say the least.There was no restaurant -the room was across the street all the pictures are lies. Now the room was BAD Missing tiles in the shower, toilet paper holder was torn off the wall, the “rain shower head” was broke so the water poured from the broken plastic like a 1” garden hose, the mirror was broken and hanging loose off the wall. There was visible black mold on the walls and ceiling even with a dehumidifier running the beds were WET with moisture and smelled of mold and mildew. Like a gross basement. I have asthma so I immediately complained to management that it was a major health hazard for me to stay in that room. He agreed and said the room should be repaired before renting it out again. He asked the owner if we could be moved due to my health. Owner said NO he doesn’t care about me, my health or Expedia!! To move across the hall same room and issues for $600 more. Which I refused to do. We stayed out of the room except to sleep and I still ended up with an upper respiratory infection which ruined my vacation requiring medication and staying out of the sun!! The staff cared and was excellent.
Aufenthalt von 8 Nächten im Januar 2024

6/10 – Okay

Elia

The wifi was slow. We got room 106 by the beach and the kitchen so the noise started at 7 am. The coffee was not good. But overall not bad since it has beach club amenities.
Aufenthalt von 4 Nächten im März 2024
Antwort von Front Desk Team am 18. März 2024
Dear Elia, Thank you very much for your feedback, we will keep your comments in mind for future guests and hope to have you back soon at the hotel.

6/10 – Okay

Beata

Verbesserungswürdig: Zustand der Unterkunft
I chose this property because of the location. Right on the beach. My room had great views. Reason for booking. The reviews were very conflicting and I understand why. Parts of the place are run down and despretly need attention. My room was overlooking the beach but there was so much wrong with it. The safe was broken and didn't lock. The sliding patio door didn't lock. The sheets didn't appear crisp white and had permanent stains on them. The window was very dirty. I was concerned because the safe and door clearly were tampered with. I travel alone and didn't feel safe. I was placed in another room once I asked. I appreciated this aspect. Thank you. The pool water looked like it needed some care. The staff were just doing their thing. Front dest staff was great. Beach aera. Noone ever came to take my order. I always had to go ask, but they were friendly about it. I understand that not all things can be updated all the time. I understand that this is on the lower spectrum but location is the attraction. What i don't understand is those simple things that can be done with regular maintenance. Remove the broken safe out of the room. Fix the locks, don't use stained sheets. Wash the windows, at least inside. Fix the awful broken curtains. That would make a difference. These are simple little things that are ignored but make such a difference. They don't take much effort. If you can overlook these things, stay here for the location.
Aufenthalt von 5 Nächten im Februar 2024

6/10 – Okay

SALVADOR

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Personal & Service
El servicio es excelente y la ubicación también. El lugar deja mucho que desear, el internet falla constantemente y no puedes ver Netflix o YouTube, la instalación es anticuada. El colchón de la cama es una piedra, lejos de descansar termine más adolorido después de mis vacaciones.
Antwort von Front Desk am 11. März 2024
Estimado Salvador, Gracias por tu retroalimentación, tomaremos en cuenta estos detalles, de haber sabido que tenías problemas con el internet te hubiéramos proporcionado otra red para mejorar tu experiencia de navegación.Saludos!

8/10 – Gut

jaime

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Gerencia am 3. Apr. 2024
Muchas gracias Jaime, te esperamos pronto.

2/10 – Ungenügend

Ruben

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was horrible!!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Management am 1. März 2024
Dear Ruben, We would appreciate a little more insight in what when wrong during your stay so we can continue to improve for our future guests.

10/10 – Hervorragend

Rob

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect Location..staff are friendly and helpful..great same day discount on Expedia for Ocen view.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Desk Team am 1. März 2024
Dear Rob, We appreciate your lovely feedback and hope to see you again soon at the hotel!

8/10 – Gut

Enoch

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I didn't like the fact that a couple people had put the Pool chairs farther back by my door so it's hard for me to walk past them to get to my pool room. But the staff came along to next day and moved the chair. So it wouldn't be that way for a long time. I was gonna let that. Let me have a bad experience because I'm on vacation. I really like the hotel and I like the people. You couldn't ask for anything else. It was close to the beach. The pool was right at my front door I will be back.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Front Desk Team am 23. Feb. 2024
Dear Enoch, Thank you very much for your feedback, we will definitely take into account the pool chair situation for the future. Hope to see you again soon.

4/10 – Schlecht

Rolf

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
This place sucks you in with nice pictures and reviews, yet when you book the "standard room" it turns out to be across the street in another hotel. When we got there we were immediately told our room was nice but we should consider upgrading to the hotel I thought we had booked for a mere doubling of the price. We declined and the room we got was under 100 sq ft with no space except for the bed. No room or space for luggage, no furniture and totally depressing. Of course no cancellation either. As the door also didn't lock, we got the adjacent room which was a bit bigger but also no chair, table , furniture or normal amenities. Also, our back window looked out on a concrete wall 2 ft away, the front to the common area and room access. Unfortunately, it didn't lock. The room door had cheap loose push button lock, no deadbolts or security feature, and the place felt insecure. Also, virtually no water flow in taps, horrible pillows, worn out room and beach towels and nasty perfumed toilet paper. On a brighter note, the staff did a good job cleaning the room, the air condition was new, quiet and worked well, the beach was great as were the recliners include in the cost. For what we paid there are many better options in town so I wont ever be back to this place.

2/10 – Ungenügend

Nicolas

Gut: Ausstattung
Muy bien
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Equipo recepción. am 23. Feb. 2024
Estimado Nicolas, Nos hubiera gustado entender porqué tu calificación fue de 1 si todo estuvo bien durante su estancia pero esperamos verle nuevamente en la propiedad y que haya disfrutado sus vacaciones.

10/10 – Hervorragend

Evelyne

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Front Desk Team am 19. Feb. 2024
Thank you for your feedback Evelyne, We appreciate your business and hope to see you again soon.

8/10 – Gut

Lisa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice place, good location
Overall we had a pleasant stay.. The pros- lovely small hotel with a charming pool and wonderful beach lounge chairs. Excellent location..Just steps away from the ADO bus terminal and 5th Ave. Walking distance to the ferry. The beach is one of the best in Playa Del Carmen with soft powder sand and crystal clear ocean. The staff was friendly and kind. Loved that it was adults only. Cons-This hotel owns a few rooms across the street which are not ocean front nor poolside. They resemble a very rustic hostel rather than a boutique hotel. Our room was very basic and had a straw roof. The noise level at night was unbelievable. Do not get conned into accepting these rooms. The next day we requested to be moved into the main hotel location and it was a 100% improvement. None of the rooms have a fridge, kettle, or hairdryer. It’s a real inconvenience if you stay for a long time.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Front Desk Team am 19. Feb. 2024
Dear Lisa, We appreciate your feedback. We do have different room categories, hence the affordable prices in lower category rooms for budget friendly stays.Hope to see you again soon.

2/10 – Ungenügend

David

Gut: Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Un lugar terrible, instalaciones descuidadas, muy sucias, con animales
Aufenthalt von 2 Nächten im Januar 2024

8/10 – Gut

Maritoni

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
I like that they change the linens & towels everyday. We left 2 pairs of shoes in the room when we checked out,they secured it & returned to us, very honest people. Location is very convenient for our group & our intention for this trip which is to explore around town by biking & walking. It is also a beachfront property which is amazing! The issue with the property were very small washroom/shower, poor water pressure, small breakfast servings.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Front Desk Team am 29. Jan. 2024
Dear maritoni, We appreciate your feedback which helps us to get better for our future guests. We hope to have you again soon.

2/10 – Ungenügend

priscilla

Mit dem Partner gereist
The pictures online and seeing the hotel in person is totally cat fish! They don’t have a big selection on alcohol. The location is okay and literally walking distance to the beach. On our last day we couldn’t even get inside our room. The doors are so old that the door knob got jabbed and couldn’t get it to open. We waited 45 mins outside our room. Manager was not helpful at all. The only option was the receptionist gave us a screw driver to remove the window screen and go through the window. Well my boyfriend has to go through the window to get in our room. Once he was in he couldn’t even open the door from the inside. After dealing with it, it finally opened. We slept in our room with no secure locks! I definitely don’t recommend this hotel at all if you’re looking for a nice clean relaxation.
Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

Laurie Anne

Gut: Sauberkeit und Personal & Service
Aufenthalt von 12 Nächten im Januar 2024
Antwort von Front Desk Team am 29. Jan. 2024
Thank you !

6/10 – Okay

CARLOS

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Recepción am 29. Jan. 2024
Estimado Carlos, Nos hubiera gustado saber más sobre cómo podemos mejorar para usted, esperamos tenerlo pronto nuevamente.

8/10 – Gut

James, Cuernavaca

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
No queríamos lujos tanto como fácil acceso a la playa. No ruidoso es un plus.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Front Desk am 29. Jan. 2024
Muchas gracias por su retroalimentación, esperamos verle pronto.

4/10 – Schlecht

Anna

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Honestly was expecting more from this hotel given the price. Apparently there are two buildings, the second one is bad, looks like a hostel. All the rooms you enter with a weird tool to open the “balcony” door. Im very disappointed.

2/10 – Ungenügend

Renata

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Gerencia am 23. Feb. 2024
Estimada Renata, Nos hubiera encantado conocer mas sobre tu experiencia para saber cómo podemos seguir mejorando para nuestros huéspedes. Esperamos verle pronto nuevamente.

8/10 – Gut

Heather

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
There's a lot to like about this property and a few things that can be improved on, but overall we had a great stay at the Kinta Kan. The location is fantastic. We took the ADO bus from the Cancun airport for about $30USD for two people each way. It's an hour ride and the bus comes every 20 minutes. The bus station is 500 feet from the hotel. The hotel is close to restaurants and shopping but is situated on a popular public beach, so there's noise all day. You get free access to beach chairs and umbrellas from the hotel, but service for food and drinks is slow when it's busy. There are no rooms in the hotel itself with direct beach access, although I can't speak to the cabana section of the hotel. The staff is friendly and many of them are proficient in English. I had no trouble communicating with any of them. We had an issue one day when our A/C stopped working. We were offered a number of solutions, including an alternate room to sleep in for the night. The room was smaller and not as nice, but they fixed our A/C the next day. They ask you to sign a code of conduct agreement when you check in, likely to ensure that nobody is throwing loud parties. Lots of reviews complain about weird towel rules, but we didn't get charged for mucking up the towels at all. For some reason, they use very strongly perfumed toilet paper and don't provide conditioner, so maybe bring your own if those are an issue. Beds were a bit firm, pillows a bit lumpy, but we had a great stay. Thanks!
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Front Desk Team am 9. Jan. 2024
Dear Heather, Thank you very much for your lovely feedback, we will keep up the good work and hope to see you again at the hotel soon.

6/10 – Okay

Eva-Marie

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Ausstattung
The hotel was fine for a budget property on the beach. It was very minimal (no hair dryer in the room, hard bed, not enough pillows, low lighting, only one trash can in the bathroom -- not in the room). DO NOT GET THE BREAKFAST. After I ordered, was told could only pick from options in one item. So I choose something else. But when they brought our food, they changed my boyfriend's order as well... and all of it was very meh. Gave it one more try the next day, and it was so over salted that I had to send it back. I rarely send things back, but I just could not. They remade it, but it took awhile and was cold by the time it got to me. The fruit it came w looked so sad. The staff was nice enough. We did not find out until check out that the beach towels were available at the front desk. That might have been in the fine print somewhere in check in, but it wasn't mentioned by staff. We tried to adjust our expectations based on other reviews but walked away disappointed. It was a good price for a last-min getaway. And surprisingly, as close as it was to the chaos of that main drag, it was very quiet inside the rooms. That was good.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Front Desk Team am 9. Jan. 2024
Dear Eva, We kindly thank you for your detailed feedback, we will definitely look into it to improve for our guests.

2/10 – Ungenügend

Anna

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Front Desk Team am 23. Feb. 2024
Dear Anna, We would have appreciated if you had been more keen on how we could have improved your stay. We hope to see you again sometime soon.

10/10 – Hervorragend

Alejandro

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Antwort von Front Desk am 19. Feb. 2024
Muchas gracias Alejandro, esperamos verte pronto nuevamente!

6/10 – Okay

Karla

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Me gusto mucho la propiedad, pero el servicios del restaurante y camastro no me agrado mucho. Pero zona y propiedad muy bonita y la recepcionista amable.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Recepción am 9. Jan. 2024
Estimada Karla, Te agradecemos muchísimo tu retroalimentación y tomaremos en cuenta tus comentarios para seguir mejorando.

6/10 – Okay

Michael

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
First trip to Playa del carmen
Hotel has a great location but is in need of renovation. Towel racks missing, security entrance doors are problematic but the pool and beach area are great. This place is more quiet after midnight compared to others in the area and one feels safe.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Front Desk Team am 9. Jan. 2024
Dear Michael, We appreciate your feedback and will take into account your considerations regarding our bungalow rooms. We hope to see you again at the hotel soon.

6/10 – Okay

Rubi

Mit dem Partner gereist
Gut: Personal & Service
La ubicación es perfecta ya q esta aún lado de quita avenida el hotel en general está bien por su costo solo q si la habitación es a demasiado antigua y el baño no es nada bonito un poco incómodo le falta dónde colgar las toallas mojadas y los muebles muy viejos
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Recepción am 9. Jan. 2024
Estimada Rubi, Muchas gracias por tu retroalimentación sobre nuestras habitaciones bungalow, tomaremos en cuenta nuestros puntos a mejorar.

8/10 – Gut

Edwin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
On the beach, 10 minute walk from ferry and 5 minutes from one ADO Bus terminal and 15 from the other
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Desk am 9. Jan. 2024
Dear Edwin, We appreciate the feedback and look forward to seeing you again.

8/10 – Gut

Rhys

Gut: Sauberkeit, Personal & Service und Ausstattung
Really good location for staying in Playa Del Carmen, literally right on the beach. Bungalow rooms were basic but good for the price. Beach club was really good. Pool area really good. Only issue with the room was that the shower didnt work very well and took about ten minutes to heat up when running, but not a big problem. Two minute walk from fifth avenue.
Aufenthalt von 11 Nächten im November 2023
Antwort von Front Desk Team am 27. Nov. 2023
Dear Rhys, Thank you very much for the feedback we will definitely take it into account. Hope to see you again soon.

6/10 – Okay

Karina, Mission Viejo

Aufenthalt von 8 Nächten im November 2023
Antwort von Front Desk am 21. Nov. 2023
Dear Karina, We would have loved to hear more about your experience so we can continue to improve for our guests.

10/10 – Hervorragend

Evan

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Front Desk Team am 21. Nov. 2023
Dear Evan, thank you so much for your kind evaluation, hope to see you again soon.

6/10 – Okay

Joseph Jozhik

Aufenthalt von 2 Nächten im November 2023
Antwort von Front Desk am 21. Nov. 2023
Dear Joseph, we would have loved to hear more from you but hope you had a nice time with us.

8/10 – Gut

tracy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Not very new at all but it’s a bed and bathroom all you need.
Aufenthalt von 1 Nacht im November 2023
Antwort von Front Desk Team. am 21. Nov. 2023
Dear tracy, thank you for your feedback, we hope to see you again soon at the hotel.

10/10 – Hervorragend

Uriel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bien
Todo bien, solo no hay acceso de bebidas al club de playa por lógica razón
Aufenthalt von 3 Nächten im November 2023
Antwort von Recepción am 14. Nov. 2023
Muchas gracias por tu retroalimentación Uriel, esperamos verte pronto nuevamente en el hotel.

6/10 – Okay

Scott

Mit dem Partner gereist
Nice pool area too! Needs better maintenance schedule to prevent water service interruption and leaky roof.
Aufenthalt von 5 Nächten im November 2023
Antwort von Front Desk Team am 14. Nov. 2023
Dear Scott, we appreciate your feedback and will work to improve.Hope to see you at the hotel again soon.

4/10 – Schlecht

Mehrdad

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location was good but other than that you may not find it interesting. Toilets were broken, they didn’t want to change my room even though they had other rooms available. Very poor management. I saw everyone had the same problem and complaining.
Antwort von Management am 8. Nov. 2023
Dear Mehrdad, We truly apologize for the inconveniences during your stay. We will make sure this situation is not repeated.