2 Außenpools, Cabañas (gegen Gebühr), Sonnenschirme

Bewertungen von Andaz Mayakoba - a Concept by Hyatt

5 out of 5
Andaz Mayakoba - a Concept by Hyatt
Carretera Federal, Cancun-Playa del Carmen Km 298, Playa del Carmen, QROO

Bewertungen

9,4

Außergewöhnlich

381 von insgesamt 482 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
67 von insgesamt 482 Gästebewertungen haben eine Bewertung von 8 - Gut" "
21 von insgesamt 482 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 482 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
8 von insgesamt 482 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,6/10

Personal & Service

9,2/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Dezember 2020
Antwort von Andaz Mayakoba Reservation Team. am 11. Feb. 2021
Hello Dear Mr. Michael Thank you so much to sharing with us your comments. We really appreciate it. We are happy to hear about your stay with us. Hopefully we will see you soon. Take care & stay well.

10/10 – Hervorragend

Herwig

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2019
Antwort von Andaz Mayakoba Resort Riviera Maya am 22. Apr. 2019
Dear Herwig, Greetings from Andaz Mayakoba Resort Riviera Maya! Thank you for sharing your experience with us, you can be certain that at Andaz Mayakoba we strive to make each stay unique and create memorable moments. We look forward to having you back soon as our valued guests! Best Regards. Reservations Team

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Personal hat mir am besten gefallen, sehr gut ausgebildet, Effizienz und freundlich, Sauberkeit, Essen
Aufenthalt von 2 Nächten im April 2019
Antwort von Andaz Mayakoba Resort Riviera Maya am 8. Apr. 2019
Dear Guest, Greetings from Andaz Mayakoba Resort Riviera Maya! Thank you for sharing your experience with us, we are delighted to learn that we were able to provide a memorable experience for you. Certainly we look forward to welcoming you back soon with us! Best Regards. Reservations Team

10/10 – Hervorragend

Chris

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2018
Antwort von Andaz Mayakoba Resort Riviera Maya am 17. Dez. 2018
Dear Chris, Greetings from Andaz Mayakoba Resort Riviera Maya! Thank you for sharing your experience with us, we are pleased to know that we were able to go beyond your expectations; you can be sure that at Andaz Mayakoba we strive each day to make each stay unique. We certainly look forward to having you as our guests soon! Best Regards. Reservations Team

10/10 – Hervorragend

Lubianca

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excelente
Aufenthalt von 3 Nächten im Mai 2024
Antwort von . am 16. Mai 2024
Estimada Lubianca BarrazaLe agradezco que se haya tomado el tiempo de compartir con nosotros, sus amables comentarios sobre su reciente estancia. Es un gusto saber que disfrutó de nuestros servicio haciendo de su vacaciones, una gran experiencia memorable.Esperamos tener el honor de darle la bienvenida muy pronto.Excelente díaAndaz Mayakoba Team

10/10 – Hervorragend

Diego

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alex Flores was particularly amazing. I would definitely come back here. Gladly.
Aufenthalt von 2 Nächten im April 2024
Antwort von . am 16. Mai 2024
Dear Mr. Diego SolorzanoThank you for taking the time to share your review.We are thrilled to hear that our resort provided an inviting and harmonious escape for you, and that Alex Flores' assistance left a positive mark on your experience. We're delighted that the overall service you received from our team stood out as a highlight. Our commitment to providing a relaxed, mindful, and carefree atmosphere is unwavering, and we're glad you're already looking forward to your next tropical getaway with us.All of the team hope that we may be able to see you again in the future.Kindest regards,Andaz Mayakoba Team

8/10 – Gut

Kay

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
H
Aufenthalt von 3 Nächten im Januar 2024
Antwort von . am 16. Mai 2024
Dear Kay mckenzieThank you for taking the time to share your review.We are thrilled to hear that our resort provided an inviting and harmonious escape for you.We're delighted that the overall service you received from our team stood out as a highlight. Our commitment to providing a relaxed, mindful, and carefree atmosphere is unwavering, and we're glad you're already looking forward to your next tropical getaway with us.All of the team hope that we may be able to see you again in the future.Kindest regards,Andaz Mayakoba Team

10/10 – Hervorragend

Bahar

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Luxury luxury luxury !!!!!!! Beautiful Stay , amazing staff & food
Aufenthalt von 5 Nächten im März 2024
Antwort von . am 22. Apr. 2024
Dear Bahar MarviziThank you for taking the time to share your review.We are thrilled to hear that our Resort provided an inviting and harmonious escape for you.We're delighted that the overall service you received from our team stood out as a highlight. Our commitment to providing a relaxed, mindful, and carefree atmosphere is unwavering, and we're glad you're already looking forward to your next getaway with us.All of the team hope that we may be able to see you again in the future.Kindest regards,Andaz Mayakoba Team

6/10 – Okay

Matthew

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The staff were exceptionally friendly and did their best to accommodate us. However, the layout of the property is extremely inconvenient and you were really beholden to golf carts picking you up to take you everywhere. I’m sure for some people it’s fine, but I would never go back.
Aufenthalt von 3 Nächten im April 2024
Antwort von . am 8. Apr. 2024
Dear Mr. Matthew SitkaThank you for taking the time to share your review.We are thrilled to hear that our Resort provided an inviting and harmonious escape for you.However, it seems we may have missed the mark in some areas. We're sincerely sorry that certain aspects of your stay did not fully meet your standards. Rest assured, we're always seeking to enhance our guest experience and value your feedback.We're delighted that the overall service you received from our team stood out as a highlight. Our commitment to providing a relaxed, mindful, and carefree atmosphere is unwavering, and we're glad you're already looking forward to your getaway with us.All of the team hope that we may be able to see you again in the future.Kindest regards,

10/10 – Hervorragend

Jing

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
人不多 安静
Aufenthalt von 4 Nächten im März 2024
Antwort von . am 29. März 2024
Dear Xingxiang yanWe are thrilled to hear that our Resort provided an inviting and harmonious escape for you, We're delighted that the overall service you received from our team stood out as a highlight. Our commitment to providing a relaxed, mindful, and carefree atmosphere is unwavering, and we're glad you're already looking forward to your next tropical getaway with us.All of the team hope that we may be able to see you again in the future.Kindest regards,Andaz Mayakoba Team

10/10 – Hervorragend

Hope, Princeton Jct.

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a paradise in the jungle. The property is so beautiful, suite was wonderful, and staff was amazing.
Aufenthalt von 5 Nächten im März 2024
Antwort von . am 16. März 2024
Dear Hope CormanThank you for taking the time to share your review.We are thrilled to hear that our property area provided an inviting and harmonious escape for you.We're delighted that the overall service you received from our team stood out as a highlight. Our commitment to providing a relaxed, mindful, and carefree atmosphere is unwavering, and we're glad you're already looking forward to your next tropical getaway with us.All of the team hope that we may be able to see you again in the future.Kindest regards,Andaz Team

10/10 – Hervorragend

Marilyn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were very friendly and accommodating.
Aufenthalt von 4 Nächten im März 2024
Antwort von . am 15. März 2024
Dear Marilyn CroghanThank you for taking the time to share your review.We are thrilled to hear that our resort area provided an inviting and harmonious escape for you.We're delighted that the overall service you received from our team stood out as a highlight. Our commitment to providing a relaxed, mindful, and carefree atmosphere is unwavering, and we're glad you're already looking forward to your next tropical getaway with us.All of the team hope that we may be able to see you again in the future.Andaz Mayakoba Team

10/10 – Hervorragend

Yesenia

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was there on a much-needed girls trip and I will never forget it! The staff, especially the beach staff, was amazing! The beach beds, the spicy margaritas, the very modern and clean fitness center, the spacious and upscale rooms, and the fresh and delicious seafood, was all incredible. I especially appreciated the gluten-free food options and vegan bar!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Andaz Mayakoba am 2. März 2024
Dear Guest,We are happy that your stay at Andaz Mayakoba was amazing. Our entire team does a great job to make sure you enjoy memorable moments at our beautiful resort.Thank you for visiting us, we hope to have the pleasure of having you here again.Warm Regards.

10/10 – Hervorragend

Alfonso

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Tiene una gran playa y el servicio es impecable
Aufenthalt von 1 Nacht im Februar 2024
Antwort von . am 26. Feb. 2024
Buen díaEstimado Sr. Alfonso Montes SuarezDe parte de todo el equipo de Andaz Mayakoba, queremos agradecerle por su preferencia y por tomarse el tiempo para dejarnos un review, nos sentimos complacidos de saber que tuvo una agradable y maravillosa estancia con nosotros.Esperamos tenerlo de vuelta con nosotros en un futuro cercano.Mientras tanto, quedamos a sus apreciables órdenes.SaludosAndaz Mayakoba Team

10/10 – Hervorragend

Allyson

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Andaz Mayakoba exceeded our expectations. From the moment we arrived until the moment we left, everything was made conveniently available for us to have an incredibly relaxing and memorable vacation. The property is stunning and we loved the attention to detail, the superb customer service, the focus on eco-friendliness, the ease of navigating Mayakoba, and the many dining options. Everything was perfect and we will absolutely return.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von . am 19. Feb. 2024
Good dayDear Allyson SmithThank you for taking some of your valuable time to review us, we appreciate the confidence you have placed in us.On behalf of the Andaz Mayakoba Team, we would like to thank you for choosing us, we are glad to know that you enjoyed your stay with us.We hope to have the opportunity to host you in the near future.In the meantime, if there is anything else I assist you, please let us know.We remain at your disposal.WarmlyAndaz Mayakoba Team

10/10 – Hervorragend

Leala

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything about this place is amazing. I want to particularly commend Paola Umberto and Daniel as well as my Butler. This is a very busy hotel, and they do their best to make everyone feel special just the same. I couldn’t recommend the property more. It is luxurious quiet and access to the beach is wonderful. All the restaurants are amazing. There’s literally nothing wrong with it.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von . am 9. Feb. 2024
Good dayDear Leala HewakThank you for taking some of your valuable time to write us a review, we appreciate all your comments.On behalf of the Andaz Mayakoba Team, we are pleased to know that you enjoyed your stay with us.We hope to have the opportunity to host you in the near future.In the meantime, if there is anything else I may assist you, please let me know.WarmlyAndaz Team

10/10 – Hervorragend

RAUL

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von . am 9. Feb. 2024
Buen díaEstimado Sr. Raul CarrilloMuchas gracias por tomarse el tiempo para escribirnos un review, de parte de todo el equipo de Andaz Mayakoba le queremos agradecer por sus valiosos comentarios y saber que haya disfrutado de su estancia con nosotros.Esperamos tenerlo de vuelta en un futuro con nosotros de nuevo.Mientras tanto quedamos a sus apreciables órdenes.Excelente díaSaludosAndaz Mayakoba Team

10/10 – Hervorragend

timothy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
loved the staff and the resort . Location & the friendliness of everyone that worked there. The one complaint is the cost of the food and drinks. At the Vegan Bar drinks are $25 each I ordered a virgin Mojito and they charged me the same price for that. lunch with a salad & a sandwich and 1 cocktail $100.00 by the pool or on the beach. If you can get all inclusive I would suggest you do that.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von . am 8. Feb. 2024
Good afternoonDear Timothy MillerThank you for taking some of your valuable time to write us a review, we appreciate the confidence you have placed in us.On behalf of the Andaz Mayakoba Team, we are glad to hear you enjoyed your stay with us.Regarding your comments you can be sure that we will share with our team.We hope to have the opportunity to host you in the near future.WarmlyAndaz Mayakoba

6/10 – Okay

Solange

Aufenthalt von 5 Nächten im Januar 2024
Antwort von . am 6. Feb. 2024
Buen díaEstimada Srita. Solange Garcia CorralMuchas gracias por tomarse el tiempo para escribirnos un review.De parte del equipo de Andaz agradecemos su visita, ¿podría compartirnos más detalles acerca de su estancia con nostros?Esto nos ayudara a mejorar y a ofrecer un mejor servicio para todos nuestros huéspedes.Mientras tanto, quedamos a sus apreciables órdenes.Excelente díaAndaz Mayakoba

10/10 – Hervorragend

Jorge Ignacio

Aufenthalt von 3 Nächten im Januar 2024
Antwort von . am 22. März 2024
Dear Jorge Ignacio Lomelin FreyreWe are thrilled to hear that our resort area provided an inviting and harmonious escape for you, We're delighted that the overall service you received from our team stood out as a highlight. Our commitment to providing a relaxed, mindful, and carefree atmosphere is unwavering, and we're glad you're already looking forward to your next tropical getaway with us.All of the team hope that we may be able to see you again in the future.Kindest regards,Andaz Team

2/10 – Ungenügend

Greta

Aufenthalt von 2 Nächten im Januar 2024
Antwort von . am 22. März 2024
Dear Greta BaldwinThank you for this review about your recent stay.It's concerning to hear about your discomfort and the service you received, which does not align with the elegant and sophisticated experience we strive to offer. Our team is known for their respectful and mindful approach, and it is truly regrettable if this was not your impression. While we take pride in our cleanliness and the luxury we aim to deliver, it is apparent we have fallen short in your case. Could you please provide us more information about your stay? Please can you included all the details?We take such feedback seriously and will look into the matters you've raised to ensure they are isolated incidents.Kind regards,Andaz Team

10/10 – Hervorragend

Jamel

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property, very very relaxing even with our teenagers and toddler. The service is above and beyond great, very fast, kind, accommodating, helpful with booking tours, taxis, etc. The only thing I wish they had is better breakfast options. We will DEFINITLY stay again!
Aufenthalt von 6 Nächten im Januar 2024
Antwort von . am 29. Jan. 2024
Good dayDear Mr. Jamel Andre DanielsThank you for taking some of your valuable time to write us a review.On behalf of the Andaz Team we appreciate all your comments, we are glad to know that you enjoyed your stay with us.We will forward your comments to our f&b team.We hope to have the opportunity to host you again in the near future.WarmlyAndaz Mayakoba

10/10 – Hervorragend

Christian Raphael, Washington

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Januar 2024
Antwort von . am 26. Jan. 2024
Good dayDear Christian Raphael WatsonThank you for taking some of your valuable time to write us a review, we appreciate all your comments.We are pleased to hear that you enjoyed your stay with us.We hope to have the opportunity to host you again in the near future.Andaz Mayakoba Team

8/10 – Gut

Ram

Aufenthalt von 5 Nächten im Januar 2024
Antwort von . am 9. Feb. 2024
Good dayDear Ram AggarwalThank you for taking some of your valuable time to write us a review, we appreciate your comments.In behalf of the Andaz Mayakoba Team we want to say thank you for your visit, we are glad to know you enjoyed your stay.In the meantime, please let us know if there is anything else I may assist you.We remain at your disposal.WarmlyAndaz Team

10/10 – Hervorragend

Funda

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von . am 26. Jan. 2024
Good dayDear Funda SahinThank you for taking some of your valuable time to write us a review, we appreciate all your comments.We are pleased to hear that you enjoyed your stay with us.We hope to have the opportunity to host you again in the near future.Andaz Mayakoba Team

10/10 – Hervorragend

Jorge Ignacio

Aufenthalt von 4 Nächten im Dezember 2023
Antwort von . am 26. Jan. 2024
Good afternoonDear Mr. Jorge Ignacio Lomelin FreyreThank you for taking some of your valuable time to write us a review, we are pleased to know that you enjoyed your stay with.On behalf of the Andaz Team we appreciate your words and we hope to have the opportunity to host you again in the near future.In the meantime, if there is anything else I may assist you, please let us know.Andaz Mayakoba

10/10 – Hervorragend

Keri, Miami

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a fabulous 2 night stay, our suite with private pool was exceptional. The room had all the amenities you could want for. Bed was so comfortable. First night we ate on the beach, the shrimp in garlic was to die for. The second night we ate by the lagoon and had a chicken curry which again was very good. The staff were very friendly and efficient. Definitely return for a longer stay!!
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von . am 8. Dez. 2023
Good dayDear Keri HainesThank you for taking some of your valuable time to write us a review, we appreciate the confidence you have placed in us.We are glad to know you enjoyed your stay with us, our goal is to offer optimum satisfaction to all our guest.We hope to have the opportunity to host you again in the near future, in the meantime if you have any further information, please do not hesitate to contact us, we will be happy to assist you.WarmlyAndaz Mayakoba

10/10 – Hervorragend

MARIA

Aufenthalt von 3 Nächten im November 2023
Antwort von . am 26. Jan. 2024
Good afternoonDear Mrs. Maria PendonThank you for taking some of your valuable time to write us a review, we are pleased to know that you enjoyed your stay with.On behalf of the Andaz Team we appreciate your words and we hope to have the opportunity to host you again in the near future.In the meantime, if there is anything else I may assist you, please let us know.Andaz Mayakoba

10/10 – Hervorragend

Eric

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im November 2023
Antwort von . am 1. Dez. 2023
Good DayDear Eric EbelThank you for taking some of your valuable time to review us, we appreciate the confidence you have placed in us.We are glad to know that you enjoyed your stay with us, at Andaz Mayakoba, we hope to have the opportunity to host you in the near future.We remain at your disposal.WarmlyAndaz Myakoba

6/10 – Okay

Jin Sub

Gut: Sauberkeit
Aufenthalt von 4 Nächten im November 2023
Antwort von . am 29. Nov. 2023
Good DayDear Jin Sub OhThank you for taking some of your valuable time to write us a review.We are really sorry to hear that you stay was not great, our goal is to provide optimum satisfaction to all our guest, could you please share us more information about your stay? Including all the details, in order to review it and improve our services.We remain at your disposal.WarmlyAndaz Mayakoba

8/10 – Gut

Hoa Cuong Phuoc Thi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im November 2023
Antwort von . am 28. Nov. 2023
Good afternoonDear Hoa Cuong Phuoc Thi LeThank you for taking some of your valuable time to write us a review, we are glad to know that you enjoyed your stay with us.We hope to have the opportunity to host you in the near future.We appreciate the confidence you have placed in us.WarmlyAndaz Mayakoba

10/10 – Hervorragend

Sarah

Aufenthalt von 5 Nächten im November 2023
Antwort von . am 18. Dez. 2023
Good dayDear Sarah YangThank you for taking some of your valuable time to write us a review.We are glad to know that you enjoyed your stay with us, our goal is to offer the optimum satisfaction for all our guest.We appreciate the confidence you have placed in us.We remain at your disposal.Andaz Mayakoba

4/10 – Schlecht

Sidika

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im November 2023
Antwort von . am 28. Nov. 2023
Good DayDear Sidika Gulfem BayramThank you for taking some of your valuable time to write us a review,We are sorry to hear that your stay was not great, could you please let us know (including all the details) about your stay? Our goal is to provide you all the optimum satisfaction to our all guest.We remain at your disposal.WarmlyAndaz Mayakoba

10/10 – Hervorragend

Nazneen Jaffer

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place is beyond expectation. Beautiful, amazing and just calmness
Aufenthalt von 6 Nächten im November 2023
Antwort von . am 28. Nov. 2023
Good afternoonDear Nazneen Jaffer DatooThank you for taking some of your valuable time to write us a review, we are glad to know that you enjoyed your stay with us.We hope to have the opportunity to host you in the near future.We appreciate the confidence you have placed in us.WarmlyAndaz Mayakoba

10/10 – Hervorragend

Vivian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im November 2023
Antwort von . am 24. Nov. 2023
Good DayDear Vivian TianThank you for taking some of your valuable time to write us a review, we appreciate all your trust and confidence.We are glad to know that you enjoyen your stay with us, we hope to have the opportunity to host you again in the near future.We remain at your disposal.WarmlyAndaz Mayakoba

10/10 – Hervorragend

David Douglas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im November 2023
Antwort von . am 24. Nov. 2023
Good DayDear Mr. David Douglas BedellThank you for taking some of your valuable time to write us a review, we are glad to know that enjoyed your stay with us, we appreciate the confidence you have placed in us.We hope to have the opportunity to host you in the near future.Warm RegardsAndaz Mayakoba

10/10 – Hervorragend

Ritu

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Include international cuisine.
Aufenthalt von 5 Nächten im November 2023
Antwort von . am 23. Nov. 2023
Good dayDear Ritu SharmaThank you for taking some of your valuable time to review us, your information is very important to us.We are glad to know that you enjoyed your stay with us, I will forward your kind comment about the international cuisine to the right person.We hope to have the opportunity to host you again, in the near future, we appreciate the confidence you have placed in us.Andaz Mayakoba

10/10 – Hervorragend

Raquel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
It was AMAZING! Great service and very clean! Love the ambiance of the resort❤️
Aufenthalt von 5 Nächten im November 2023
Antwort von . am 22. Nov. 2023
Good day,Dear Ms Raquel DiazThank you for taking some of your valuable time to review us, we are glad to know you enjoyed your stay with us, at Andaz Mayakoba, we appreciate the confidence you have placed in us.We hope to have the opportunity to host you again in the near future.WarmlyAndaz Mayakoba Team

10/10 – Hervorragend

Pablo

Aufenthalt von 4 Nächten im November 2023
Antwort von . am 22. Nov. 2023
Good DayDear Mr. Pablo Abraham PeregrinaThank you for taking some of your valuable time to review us, your information is very important to us.We are glad to know that you enjoyed your stay with us, we hope to have the opportunity to host you again in the near future.We appreciate the confidence you have placed in us.Warm RegardsAndaz Mayakoba

10/10 – Hervorragend

Nicholas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im November 2023
Antwort von . am 17. Nov. 2023
Good DayDear Mr. Nicholas FerrarellaThank you for taking some of your valuable time to review us, we appreciate the confidence you have placed in us, we hope to have the opportunity to host you again in the near future.We are looking forward to hearing and welcoming you again in the near future.Andaz Mayakoba

10/10 – Hervorragend

CARLA, SAN RAMON

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The listing shows that is all inclusive. Upon arrival , I found out that the food and drinks were not included. The prices for food and drinks are high but they are of good quality. Each alcoholic drink is around $20. Please remove all inclusive from the listing.
Antwort von . am 2. Nov. 2023
Dear CarlaThank you for taking some of your valuable time to review us, we appreciate your comments.The hotel has the option to add the all-inclusive package as an additional (charges may apply). However, thank you for giving us the opportunity to serve you, we appreciate the confidence you have placed in us.We hope to have the opportunity to host you again in the near future.Warm RegardsAndaz Mayakoba

8/10 – Gut

Mario

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von . am 30. Okt. 2023
Dear Mario Thank you for taking some of your valuable time to review us, we appreciate the confidence you have placed in us.Hope to have the opportunity to host you again in the near future.Andaz Mayakoba Team

10/10 – Hervorragend

Juana Livier

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a fantastic time at Andaz. What a beautiful property, between all Mayakoba hotels there are plenty of amazing dining options, beaches are beautiful, staff was kind, attentive and helpful. It’s a quiet, peaceful and beautiful retreat, my family and I would definitely recommend Andaz Mayakoba.
Aufenthalt von 7 Nächten im Oktober 2023
Antwort von . am 30. Okt. 2023
Dear Juana LivierThank you for taking some of your valuable time to write us, your information is very important for us.We appreciate the confidence you have placed in us; we hope to have the opportunity to host you again in the near future.Andaz Mayakoba

2/10 – Ungenügend

Luisa

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fatal servicio
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von . am 17. Okt. 2023
Estimada Srita. LuisaEspero este mensaje la encuentre bien,Seria tan amable de proporcionarnos los incovenientes durante su estadia, para trabajar en ello y hacer llegar sus comentarios a las areas correspondientes.Saludos CordialesAndaz Mayakoba

10/10 – Hervorragend

MONICA

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Todo está en medio de un entorno natural precioso, los manglares naturales al rededor de cada uno de los caminos se ven espectaculares, excelente para familias y solo con la pareja, una atmósfera de paz !!!
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von . am 13. Okt. 2023
Estimada Monica,Muchas gracias por su excelente review,Estas muy felices de que su estancia con nosotros fuera increibleEsperemos verle pronto!Saludos CordialesAndaz Mayakoba

10/10 – Hervorragend

francisco

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im September 2023
Antwort von . am 20. Okt. 2023
Dear FranciscoThank you so much for your score,We hope see you soon!Warm RegardsAndaz Mayakoba

10/10 – Hervorragend

Annie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excelente
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von . am 10. Okt. 2023
Dear AnnieThank you so much, for your amazing review,We hope see you soon!Best RegardsAndaz Mayakoba

10/10 – Hervorragend

Michael

Aufenthalt von 4 Nächten im September 2023
Antwort von .| am 23. Sept. 2023
Dear Michael,Thank you so much for your amazing review,We are very glad that your stay with us was very pleasant!We hope see you soon!Warm RegarsAndaz Mayakoba

10/10 – Hervorragend

Nora

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von . am 21. Sept. 2023
Dear Ms. Nora,We hope your stay with us was enjoyable,Thank you so much for your amazing photo!Best RegardsAndaz Mayakoba

10/10 – Hervorragend

Sameem, Royal Oak

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im September 2023
Antwort von Andaz Mayakoba. am 11. Sept. 2023
Thank you so much for your review, We are so glad to see that your stay with us was enjoyable, We hope to have you back soon.