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Bewertungen von L'Azure Resort and Spa

4 out of 5
L'Azure Resort and Spa
64 Tran Hung Dao, Duong Dong, Phu Quoc

Bewertungen

9,2

Wunderbar

35 von insgesamt 51 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
11 von insgesamt 51 Gästebewertungen haben eine Bewertung von 8 - Gut" "
3 von insgesamt 51 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 51 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 51 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,2/10

Personal & Service

9,0/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Andreas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Mai 2024

10/10 – Hervorragend

Melanie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

10/10 – Hervorragend

Martina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful beach, very kind and helpful staff
Aufenthalt von 5 Nächten im März 2024
Antwort von L’Azure Resort and Spa am 17. März 2024
Dear Ms. Martina, Thank you very much for your review. We really appreciate you taking the time to make us aware of your experience during your stay. It is truly rewarding when our valuable guests recognize our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts. We look forward to welcoming you back.Warm regards,L’Azure Resort and Spa

10/10 – Hervorragend

Günther

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
🇻🇳👋
Aufenthalt von 5 Nächten im Februar 2024

8/10 – Gut

Adil

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Das Resort ist hervorragend gelegen und kombiniert Strand und Stadt perfekt miteinander. Alle Ausflüge sind von hier aus super durchführbar. Negativ ist, dass die Zimmer extrem in die Jahre gekommen sind. Und die Balkontüren sind nicht richtig abgesichert.
Aufenthalt von 7 Nächten im Februar 2024
Antwort von L’Azure Resort and Spa am 24. Feb. 2024
Dear Mr. Adil,Thank you very much for your review. We really appreciate you taking the time to make us aware of your experience during your stay. It is truly rewarding when our valuable guests recognize our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts. We look forward to welcoming you back.Warm regards,L’Azure Resort and Spa

10/10 – Hervorragend

Rene

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das L'Azure hat eine sehr gute Lage: Direkt am Strand, an der Hauptstraße und dennoch sehr ruhig. Zahlreiche Restaurants und Einkaufsmöglichkeiten in unmittelbarer Nähe, nur wenige Gehminuten in die Stadt (Nightmarket). Das Personal ist sehr freundlich, kompetent und spricht zumeist brauchbar englisch. Der Hotelstrand ist sauber / gepflegt, zu Stoßzeiten kann es jedoch sein, dass keine Liegen mehr frei sind. Leider ist Phu Quoc - wie ganz Vietnam - sehr dreckig, Umweltschutz spielt keine erkennbare Rolle. Das Meer wirkt trübe, es stinkt mal mehr mal weniger intensiv "fischig", teilweise auch ekelhaft nach Fäkalien. Das Meer ist voll mit Plastik und sonstigen Dreck, auch wenn sich die meisten Hotels - auch das L'Azure - sichtlich bemühen, den Strand sauber zu halten. Das Hotel ist voll mit Vertretern aus den Ostblockstaaten, vornehmlich Russen, aber auch Koreaner. Auf ein weniger zivilisiertes Verhalten an Tisch und generell muss man sich daher einstellen. Die Anlage selbst wirkt sehr gepflegt, ist weitläufig, schön. Man kümmert sich sichtlich. Das Zimmer groß, geräumig, sauber. Guter Service. Das Alter merkt man, eine Renovierung / Sanierung darf nicht mehr allzu lange auf sich warten. Der Pool ist groß, hat jedoch leider kaum Meerblick (kein edler Infinity Pool). Er wirkt wenig modern. Auch die Restaurants wirken alt und ein wenig trist, man nutzt die Meernähe nicht. Frühstück stark asiatisch, solide. Kostenloser Airport Shuttle. Man bucht 4 Sterne, die bekommt man auch!
Aufenthalt von 7 Nächten im Februar 2024
Antwort von L’Azure Resort and Spa am 24. Feb. 2024
Dear Mr. Rene,Thank you very much for your review. We really appreciate you taking the time to make us aware of your experience during your stay. It is truly rewarding when our valuable guests recognize our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts. We look forward to welcoming you back.Warm regards,L’Azure Resort and Spa

10/10 – Hervorragend

Beate

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wie abgebildet, tolle Anlage, sehr gepflegt, toller Service
Aufenthalt von 5 Nächten im April 2023
Antwort von L'Azure Resort & Spa Phu Quoc am 3. Mai 2023
Dear Madam,Thank you so much for your review. Your comments will be shared with our entire staff, as reinforcement to continue their efforts. We look forward to welcoming you back.Warm regards,L’Azure Resort and Spa

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr freundliches Personal, grüne Anlage nahe zum Zentrum, ist sehr empfehlenswert!
Aufenthalt von 8 Nächten im Februar 2020
Antwort von Alex am 28. Feb. 2020
Dear Valued Guest, Thank you for choosing L'Azure Resort and Spa as your favourite destination. We are happy to hear you have a great stay with us. Look forward to welcoming you back soon. Best regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von Alex Phong am 9. Nov. 2019
Dear Valued Guest, It was pleasure having you stay at L’Azure Resort and Spa. I take this opportunity to thank you for your time posting your great rating. We hope to welcome you in nearest future! On behalf of L’Azure, Best regards.

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Januar 2024

10/10 – Hervorragend

Benjamin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Relaxing
Super relaxing resort and couldn’t ask for anything more. Service was amazing and plenty of options at the buffet. Pool was clean. Quick access to the beach and sunbathing beds is a huge plus. Perfect for a getaway and centrally located on phụ quốc.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von L’Azure Resort and Spa am 24. Feb. 2024
Dear Mr. Benjamin,Thank you very much for your review. We really appreciate you taking the time to make us aware of your experience during your stay. It is truly rewarding when our valuable guests recognize our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts. We look forward to welcoming you back.Warm regards,L’Azure Resort and Spa

10/10 – Hervorragend

anne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bästa frukosten
Fint rymligt rum med havsutsikt. Fin badstrand med vit sand, sköna solstolar m.m. Frukost var över mina förväntningar. Hotellet ligger i ett rätt så lugnt område. Inga nattklubbar i närheten. Många bra restauranger på gångavstånd. Trevlig personal.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von L'Azure Resort & Spa Phu Quoc am 12. Dez. 2023
Dear Ms. Anne,Thank you very much for your review. We really appreciate you taking the time to make us aware of your experience during your stay. It is truly rewarding when our valuable guests recognize our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts. We look forward to welcoming you back.Warm regards,L’Azure Resort and Spa

10/10 – Hervorragend

Matthew

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Luxury for the price of a budget stay
Complete luxury from the moment we got picked up in a mini bus with massage seats for the complimentary airport transfer. The hotel was in prime location to walk everywhere and the hotel itself was faultless. Would highly recommend
Aufenthalt von 6 Nächten im November 2023
Antwort von Hotel Management am 1. Dez. 2023
Dear Mr. Matthew,Thank you very much for your review. We really appreciate you taking the time to make us aware of your experience during your stay. It is truly rewarding when our valuable guests recognize our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts. We look forward to welcoming you back.Warm regards,L’Azure Resort and Spa

10/10 – Hervorragend

James

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We absolutely loved our stay at L'Azure. The team did absolutely everything they could take make sure our stay was as lovely and relaxing as we'd hoped. Beautiful location and amenities, great breakfast and only a short walk in to town or further up long beach to other restaurants/bars. We would highly recommend L'Azure as we found it to be a great more 'natural' haven away from the large resorts, but while still very much being in amongst everything else.
Aufenthalt von 3 Nächten im November 2023
Antwort von L’Azure Resort and Spa am 1. Dez. 2023
Dear Mr. JamesThank you very much for your review. We really appreciate you taking the time to make us aware of your experience during your stay. It is truly rewarding when our valuable guests recognize our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts. We look forward to welcoming you back.Warm regards,L’Azure Resort and Spa.

10/10 – Hervorragend

Tomasz

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2023
Antwort von L'Azure Resort & Spa Phu Quoc am 21. Sept. 2023
Dear Sir/Madam, Thank you so much for your review. We appreciate you taking the time to make us aware of your experience during your stay. It is truly rewarding when guest recognizes our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts.We look forward to welcoming you back.Warm regards,L’Azure Resort and Spa

6/10 – Okay

Nobuhiro

Aufenthalt von 1 Nacht im April 2023

8/10 – Gut

alicia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beach was beautiful and quiet in the day but the beach club next door is incredibly loud on weekends. Our room was vibrating from the bass for hours. We had the room with the private pool and it was a perfect oasis with tons of room. Resort food wasn’t great so it’s best to leave for meals
Aufenthalt von 3 Nächten im März 2023
Antwort von L'Azure Resort & Spa Phu Quoc am 20. März 2023
Dear Ms. Alicia,Thank you so much for your review. Your comments will be shared with our entire staff, as reinforcement to continue their efforts.We look forward to welcoming you back.Warm regards,L’Azure Resort and Spa

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Absolute gem of a hotel and location
L'Azure was an absolutely wonderful hotel to stay. We stayed 7 nights and found all staff to be very polite, friendly and helpful. L'Azures is in the best location along this stretch of beach and access to the sand and ocean was 2nd to none. Whether it is a romantic or just a getaway to relax, it is hard to beat this hotel. Hoping to get back again in the not too distant future.
Aufenthalt von 7 Nächten im Februar 2023
Antwort von L'Azure Resort & Spa Phu Quoc am 6. März 2023
Dear Mr. Mark, Thank you so much for your review. We appreciate you taking the time to make us aware of your experience during your stay. It is truly rewarding when guest recognizes our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts.We look forward to welcoming you back.Warm regards,L’Azure Resort and Spa

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2023

10/10 – Hervorragend

Amelie

10/10 – Hervorragend

Nam

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff service very friendly
Antwort von L'Azure Resort & Spa Phu Quoc am 2. Dez. 2022
Dear Mr. Nam,Thank you so much for your review. We appreciate you taking the time to make us aware of your experience during your stay. It is truly rewarding when guest recognizes our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts.We look forward to welcoming you back.Warm regards,L’Azure Resort and Spa

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
快適🏝
快適でした🏝
Aufenthalt von 1 Nacht im November 2022
Antwort von L'Azure Resort & Spa Phu Quoc am 21. Nov. 2022
Dear Mr. Asaba, Thank you so much for your review. We appreciate you taking the time to make us aware of your experience during your stay. It is truly rewarding when guest recognizes our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts. We look forward to welcoming you back. Warm regards, L’Azure Resort and Spa Phu Quoc

10/10 – Hervorragend

Danny

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juni 2022

4/10 – Schlecht

Zacharias

Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Plagued by insane noise pollution
The resort itself is fine, but the beach side rooms are plagued by constant super loud house music from 6 am to midnight with a few breaks from the neighboring bar. Don't expect any sleep during your stay. Can't recommend.
Aufenthalt von 5 Nächten im Dezember 2020
Antwort von Judy Tran - Digital Marketing Officer am 22. Feb. 2021
Dear Roger, It was a pity to hear that we did not reach your expectations. We have been doing our best to find out the solution for the issue that you mentioned; hopefully your next visit would be perfect. Once again, please accept our sincerely apology and we are looking forward to see you again in near future. Warm regards, L'Azure Resort & Spa Phu Quoc

4/10 – Schlecht

Tim, Ho Chi Minh City

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
First, I will give credit where it’s due. The property is nice, the beach is fantastic, the breakfast buffet was good, and the rooms are nice, clean and air conditioned. The hotel is centrally located, which is helpful if you’re a person who walks everywhere. The staff at the front desk, and the ladies in the restaurant were excellent. However, I cannot give a good review for this stay. On two separate occasions I was harassed by the security staff on the beach and was loudly told “only guests” were welcome on the property or to use the beach chairs. My key card was not enough proof for them to believe I was actually staying there. I was embarrassed in front of the other guests and it really ruined my holiday. The manager was informed and did personally apologize. The mosquitos in my room were irritating. My legs are marked all up after 3 nights staying there. For some odd reason the gym was always locked even though it was supposed to be open, and I had to go to the restaurant in my gym clothes to ask for someone to open it. Considering everything, I would not stay here again.
Aufenthalt von 3 Nächten im November 2020

10/10 – Hervorragend

Sung Hun

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
매우 만족스러웠습니다.
공항에서 호텔로의 픽업서비스부터 편안했으며, 체크인 시간보다 빨리 도착했음에도 이용을 허락해 준것에 감사했음. 방은 지불한 가격대비 매우 훌륭하였으며, 1박2일을 지낸것이 아쉬울 정도로 식사, 청결, 시설, 서비스 모든것이 만족스러웠음.
Aufenthalt von 1 Nacht im November 2020
Antwort von Hotel Management am 9. Nov. 2020
Dear Mr. Sung Hun, Thank you for your recent review. We appreciate you taking the time to make us aware of your experience during your stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts. We look forward to welcoming you back. Warm regards, L'Azure Resort and Spa

10/10 – Hervorragend

Brad, Hanoi, VN (Seattle, WA)

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were friendly and very helpful. One day I ate breakfast by myself and the staff inquired if I would like to take food back to my wife and 1 year-old son. Later in the morning while taking photos on the grounds, the owner inquired if she would like food brought to the room. Very exceptional customer service. The staff always made sure to say hello. Reserved the beachfront bungalow with private pool and the room looked exactly like the photos. Beautiful room with a lot of room and great views. Great location for a short walk to the night market.Unfortunately, many of the restaurants and cafes in the area were closed due to the current virus.
Aufenthalt von 3 Nächten im Oktober 2020
Antwort von Hotel Management am 2. Nov. 2020
Dear Mr. Brad, Thank you for your recent review. We appreciate you taking the time to make us aware of your experience during your stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts. We look forward to welcoming you back. Warm regards, L'Azure Resort and Spa

8/10 – Gut

SUNGJUN

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
모기가 많았던것과 조식메뉴가 좀 부족한것외에는 위치 서비스 모두 만족
Aufenthalt von 3 Nächten im Oktober 2020
Antwort von Hotel Management am 2. Nov. 2020
Dear Mr. Sungjun, Thank you for your recent review. We appreciate you taking the time to make us aware of your experience during your stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts. We look forward to welcoming you back. Warm regards, L'Azure Resort and Spa

10/10 – Hervorragend

Kenta

Aufenthalt von 1 Nacht im August 2020
Antwort von L'Azure Resort and Spa am 1. Okt. 2020
Dear Mr. Kenta, Thank you for your recent review. We appreciate you taking the time to make us aware of your experience during your stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts. We look forward to welcoming you back. Warm regards,

10/10 – Hervorragend

LIM

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2020

10/10 – Hervorragend

Casey

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2020

8/10 – Gut

David

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Belles prestations mais personnel pas au niveau.
Cadre idylique, très bien situé entre plage privée et animation urbaines. De tres belles prestations, mais altérée par un niveau de service du personnel tres tres loin des standards europeens pour un hotel de cette gamme. Quelques déchets sur la plage privée et dans la mer (comme partout sur l'ile) que l'hotel pourrait nettoyer régulièrement..
Aufenthalt von 3 Nächten im Februar 2020

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Stayed here for 2 nights. Good location to access Night Market and Airport. Easy access to the beach is plus. You can enjoy the sunset view lying on a beach lounge chair. Regards to the hospitality, it may be good or bad, a local standard in Vietnam. staffs are friendly, but cannot expect as much as you think in the ones in other luxury hotels. For the room service of the hotel, it would be pricy considering the quality of the dishes and services. The address of the hotel might be a bit confusing with another location on the same street. It's still close to each other, but actually it's different, few minutes by walk. Better to make sure the location with the driver when you take a ride. Free-shuttle bus service from/to the airport was good help for convenience. I guess, because of the recent corona virus situations, not many Asian people stayed here.
Aufenthalt von 2 Nächten im Februar 2020

8/10 – Gut

Leonard

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bra hotell nära nattmarknaden.
Lugnt och trevligt Resort på stranden. Nära till nattmarknaden. Helt ok frukost.
Aufenthalt von 1 Nacht im Februar 2020

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Facility was clean and tidy as described. The beach was marvelous and the staff were amazingly friendly at our arrival
Aufenthalt von 2 Nächten im Januar 2020

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location, clean and comfy
Really liked this hotel. Location is very good, plenty of restaurants close by, walking distance to nightmarket and still felt like it's very quiet and serene at the resort. Hotel staff is friendly but we had some problems as they do not necessarily speak english, communication was quite hard sometimes. eg. pool was closed for one whole day and same thing next morning. It was difficult to find out what is going on as there were no signs or information by the pool but when you tried to go for a swim, someone would come running and just yell no-no! They also had some sunbeds (not enough, I'm afraid) by the beach but they were occupied already 8am with people who only showed up 2 hrs later. Breakfast buffet was really abundant with warm and cold options, omelette station, salads, bread, fruits, tropical juices etc. Scooter rental was also very easy with help from staff. Our room was nice and superclean, they had lots of nice small details, own flip-flops and a beach bag in case you don't have your own. Nice touch! Will definitely come back here, everything worked out fine. Language barrier is the only thing they could maybe solve at L'Azure, I would appreciate that!
Aufenthalt von 3 Nächten im Januar 2020

10/10 – Hervorragend

Anna-Carin

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Pärla mitt i smeten
Mycket trevligt boende i lugnt läge trots nära anslutning till kommersen på huvudgatan. Rent och snyggt, bra frukost. Lite strul med solstolar på stranden då gäster från närliggande hotell "bokade" upp platser. Annars perfekt.
Aufenthalt von 3 Nächten im Januar 2020

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 3 Nächten im Januar 2020

10/10 – Hervorragend

Jaclyn

Aufenthalt von 1 Nacht im Dezember 2019

10/10 – Hervorragend

Si Yun

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
제대로된 휴양
정말 휴양온느낌 제대로 느낄수있는곳!! 푸꾸옥 다시간다고해도 이곳에 묵을듯. 정말 만족스러웠음
Aufenthalt von 4 Nächten im Dezember 2019

10/10 – Hervorragend

Josefin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Dezember 2019

6/10 – Okay

thomas

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 8 Nächten im Dezember 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2019

10/10 – Hervorragend

YOUJIN

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2019

8/10 – Gut

Chan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Good service yet max 2 nights stay
A wide spread of choices for breakfast however quantity is limited and never get refilled (even 1 hour before BF closes). A bit disappointed. Described to have 2 restaurants and 2 bars, yet the same menu is served. Good services, staff at restaurant, spa and reception are very nice and helpful. Drainage and water pressure in room - a bit weak. A lot of dining options just outside the resort which is good. Cochinchine just next door is recommended. The resort is <50% occupied, yet so difficult to find a sunbath chair on the beach.
Aufenthalt von 3 Nächten im November 2019
Antwort von Alex Phong am 20. Nov. 2019
Dear Chan, Warmest greetings from L'Azure Resort and Spa and thank you for posting your valuable words. We appreciated your feedback and please be informed that we will carefully consider to improve our service and facility to meet your expectation. We look forward to having another chance to welcome you in nearest future. Should you need further information, please do not hesitate to contact us anytime. On behalf of L'Azure Resort and Spa, Best regards.

10/10 – Hervorragend

Sujin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im November 2019
Antwort von Alex am 23. Nov. 2019
Dear Valued Guest, Thank you for leaving your great rate. Best regards.

10/10 – Hervorragend

JANGSOO

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
라주르에서 2박3일 아쉬웠던 2박3일
오늘부터 2박 3일 패밀리 커넥팅 룸 말이 필요 없습니다 리조트 입구에서부터 룸까지 직원들의 친절이 쏟아집니다 이른 체크인 웰컴 드링크 시원한 수건 행복입니다^^ 수영장에는 안전요원이 항시 대기하고 있으며, 직접 비치 타올도 가져다 줍니다 수영장 주변과 해변 그리고 썬베드는 깔끔하고 깨끗합니다 해변을 마주하고 있는 라주르 리조트 내 레스토랑에서 노을을 맞으며 저녁 식사를 했습니다 직원들의 친절과 웃음, 맛있는 음식에 또 한번 감탄 음식값은 4인 기준 한국의 아웃백 스테이크 하우스와 비슷하며, 맛은 아웃백보다 좋다는.. 우리 가족의 입맛입니다 오늘 하루 우리 가족은 굿입니다^^ 해변이 보이는 2층 레스토랑에서 아침 조식으로 푸꾸옥의 마지막 날인 2019년 10월 07일 오늘을 시작합니다 역시나 직원분들의 친절이 넘쳐 흐릅니다 가족여행으로 여러 나라의 호텔과 리조트를 다녀 봤지만, 푸꾸옥의 라주르 리조트가 베스트 오브 베스트인 듯 합니다 푸꾸옥의 5성급인 노보텔 빈펄 베스트웨스턴보다 더 낫다는 우리 가족, 조식으로 프리미엄 메뉴 4개 중 1개 선택 주문 가능합니다 우리 가족은 역시나 씨푸드 볶음밥^^ 조식을 맛있게 먹고 로비가서 환전하고 방에 왔는데, 우렁각시(하우스키핑)께서 또 다녀 가셨네요 라주르의 또 다른 강점이라고 한다면, 하우스키핑을 수시로 해주신다는 점
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von Alex Phong - E-Commerce Executive am 11. Okt. 2019
Dear Jangsoo, Thank you for choosing L’Azure Resort and Spa as your favourite destination! It is our great pleasure to serve you during the last vacation and are very happy when you satisfied with the services and facilities at our resort. L’Azure always ensures that our service are served at the highest level with friendliness, elegance and respect for your privacy. Our staff also always make sure that the resort is supervised safely for you while respecting the privacy. We believe that your contribution is meaningful to us so that we can be on the right way with improvements every day, we will surely bring you a wonderful, luxury vacation on the island. We look forward to welcoming you for the upcoming vacation. On behalf of the L'Azure Team, 감사합니다.

10/10 – Hervorragend

Lukasz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
What a great stay at Phu Quoc Island
We have a great time on Phu Quoc. The L'azure Resort is a new hotel on the Phu Quoc Island owned by Sasco. The staff is doing everything to make you feel happy and relax during the stay. To be honest you may sometimes forget that you are on the Phu Quoc Island :) The view from the room is great, and the room itself is clean (wow they make up your room twice a day).
Aufenthalt von 7 Nächten im September 2019
Antwort von Alex Phong am 10. Okt. 2019
Dear Mr. Lukasz, Thank you for choosing L'Azure as your favourite destination and spending time posting your delightful words. We are elated to hear that our services and facilities meet your expectations. It was our great pleasure to host you and we do really look forward to having another chance to welcome you back soon! Should you need further assistance, we are here gladly to help. On behalf of L'Azure Team, Kindest regards.