Finde Phoenix Palassio Hotels

„ *5/5 Stars - A Day to Remember!* "I recently celebrated my birthday at Arth Stays and I must say, it was an unforgettable experience! From the moment I checked in.The staff were warm, friendly, and attentive throughout my stay. They decorated my room so well with ballons and flowers that everyone fall for that. I would highly recommend Arth stay to anyone looking for a special and memorable stay or for a special occassion to be celebrated. Their commitment to personalized service is ...

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„Room carpet was all stained, water kettle was broken, mattress had blood stained“

„Very disappointed. Nothing was there. No Hot water inbath .No coffee/tea sachet. No bath towels. Nobody to attend the basic requirement.“

„I had very hard time with them first thing they didn’t. Answer phone call no Matter what you do. When I trying to check in. they didn’t found my reservation I had show them email order to get checked in. they’re surprised how I make reservations online they didn’t know that. I think needs more robust communication with guests “

„We did not stay there, address is not correct, could not reach them via phone or messaging. We requested for cancellation via Expedia app, no idea if it is cancelled or not. “

„Experience was excellent with kitchen staff but at the end feels like some suspicious behaviour from one of the assistant manager, other wise it was great. “