2/10 – Ungenügend
Sotheary
9. Juli 2025
Verbesserungswürdig: Sauberkeit und Personal & Service
This hotel looks good in lobby only. In the room we stay don’t have towels, when we asked for towels they gave us two damp towels. When we asked the next day, they never bring to us. Luckily, I have mine with me.
There was only half roll of toilet papers which is not enough for second day. So, I called them they said I can come down stairs to get it. So they don’t even bring it to your room.
Even worse, the shower area is flooded. If you shower for 20 seconds, you will stand with flooded floor.
When we checker out, they go check the room first to see how many snacks we eat so they will charge accordingly. We did not eat any snacks but it turned out we open one jar of chips and required us to pay. We absolutely sure that we did not open their snack, if we did we would eat them all. Why would we open and not eat? They tried to rob us for little things. I paid for it and dumped it in the trash can in front of them.
Never go back to this low standard hotel.
Sotheary
Aufenthalt von 2 Nächten im Juli 2025