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Sehr freundliches und hilfsbereites Personal. Komplette Einrichtung, die keine Wünsche offen lässt. Very friendly and helpful staff. Complete facilities that leave nothing to be desired

We can highly recommend the Torel Palace, authentic, friendly and competent staff. Delicious breakfast and the location was perfect

The hotel is very centrally located in one of Lisbon's most beautiful districts, offering excellent transport connections. We booked two Superior rooms, one of which was a pleasantly large corner room featuring a couch and a slightly larger balcony. The smaller room was adequately spacious for a week's stay, although it offered limited storage space. The lighting in this room was intentionally kept dimmer, which we appreciated as it provided a cozy retreat from the intense summer heat. The air conditioning was efficient and quick to cool the room. The closed windows provide excellent insulation, effectively blocking out any street noise. The beds were comfortable, with a variety of pillows to choose from. Both rooms were impeccably clean and were tidied up thoroughly by housekeeping every day. While some areas of the interior showed minor signs of wear, they were not significantly bothersome. The bathrooms were separated by glass panels with curtains, which was perfectly acceptable and functioned well. The staff was young, friendly, and always available.