Finde Penelope's Insel Emporium Hotels

„Ein tolles Hotel, super Personal immer freundlich und sehr darauf bedacht den Gast zufrieden zustellen. Danke an Eduardo, Javier, Benny, Omar, Kenneth, Ronald, Jason, Valentina, Amanda ( wir hoffen wir haben Niemanden vergessen ) Der einzige Nachteil des neuen Hotels ist die Hellhörigkeit des Gebäudes. Dies wäre aber kein Grund nicht noch einmal das Hotel zu buchen. Die vom Hotel angebotenen Ausflüge sind sehr zu empfehlen. Die Preise in West Bay sind europäisch. Die Zimmer sehen so aus wie im ...

„If I could submit a 10 star rating, I would. Arca is beautiful. The beach is the best in the area. The staff are extremely attentive and generous. The food is excellent.“

„Beautiful hotel “

„My room was comfy, large with a refrigerator holding beer for my consumption. The king size bed was very comfortable and the bath with walk in shower perfect. The pool is excellent in design with floats available and water seating. The resident cat and birds and turtles and rabbit are wonderful. Everything is first class in this hidden tropical paradise!“

„This was our 5th time at the Grand Roatan and 1st with it being the Kimpton and by far the best experience! Love the new food & beverage areas and room service was awesome! We will be back for sure!“

„Einfaches aber sehr sauberes Zimmer, der Service ist ausgezeichnet und alle sind sehr freundlich. Das Essen war auch sehr gut und reichhaltig. All you can eat hat sich für uns gelohnt. “

„Habitación limpia con buena vista al mar y bastante cómoda la habitación “

„Que esté más cocido el huevo y con más sabor “

„No me gusto la alberca porque es muy fea la textura. raspa e irrita la piel. En nuestra estadía se fue la corriente eléctrica varias veces, en la madrugada de las 2am-5am, mucho calor y muy desagradable. El restaurante puede mejorar mucho. El personal, muy amable. “

„Todo muy relajado “

„Currently this place experienced with management changes. Therefore a huge mess in customer care.“

„Unfortunately we did not have water for 2 days, and while it may or may not be a maintenance issue, it simply made our stay very uncomfortable as we couldn’t shower, use the washroom, etc. The staff are very courteous and friendly but they operate based on the hotel’s rules/budget so there’s not much more they can do. The floor in the room was filthy and I don’t think it was cleaned/moped once during our stay (showed on our feet after walking barefoot, after coming from beach with clean feet). ...

„This was one of my best trips ever. Great people and beautiful beaches everyday! The food at the hotel restaurant was delicious and the staff is great. I stayed here for 6 days and I would definitely return. And recommend it. Everything is pretty much in walking distance unless you need to do a tour.“

„Die Terrassenmöbel sind abgenutzt. Große Zimmer kein Platz für Kleiderschrank. Die Fenster schliessen nicht mehr. Alle Verschlüsse defekt. Türschlösser verbogen wurden mehrmals gewaltätig geöffnet. Die Sicherheit gegen Einbruch ist mangelhaft. Der Küchenblock ist ungepflegt funktioniert schlecht. Keine Knöpfe zum Einschalten des Gasherd.Keine Gebrauchsanweisung.Kühlschrank platzt der Lack ab. Eisfach zugefroren. Töpfe und Pfannen löst sich das Teflon. Gesundheitsgefahr. Eine große Terrasse ...

„The place itself is fairly nice. Fairly inconvenient having to check-in elsewhere and get to and from the front desk, but not a big deal. My issue is the property has tons of cameras and I do believe my wallet was taken from the desk in my room while I was sleeping. My fault for incorrectly locking the door when I got in to the room for the night. My issue is the place has cameras everywhere, boss was there and he refused to actually check the cameras to see if anything happened. He knew I was ...

„Started quite bad with 2 receptionists doing half the job they were supposed to do. Forgot towel for swimming pool and bracelet, and to indicate where to go (difficult to navigate at first). Rest of the staff was nice. Food all-in is not all good, sometimes cold. My room was pretty minimalistic, but overall ok.“