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Bewertungen von Windsong Guest Apartments

3 out of 5
Windsong Guest Apartments
30 & 32 Princess Estate, Pembroke Parish

Bewertungen

8,8

Hervorragend

44 von insgesamt 77 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
23 von insgesamt 77 Gästebewertungen haben eine Bewertung von 8 - Gut" "
6 von insgesamt 77 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 77 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 77 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

8,8/10

Personal & Service

9,4/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Andreas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Scarlett

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Roslyn and Judy am 11. Mai 2024
Thank you for letting us know that you enjoyed your stay with us.

10/10 – Hervorragend

Tanya

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great Location. Friendly host and staff
Aufenthalt von 2 Nächten im April 2024
Antwort von Roslyn am 6. Mai 2024
Thank you so much. We are happy to know you enjoyed your stay. If you ever need us again we will be delighted to have you. Roslyn and Judy

10/10 – Hervorragend

Jamie, Calgary

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
We really enjoyed our visit. For a price friendly option - this guest house is great. The team keeps the rooms absolutely sparkling, and great kitchen tools to make some meals.
Aufenthalt von 7 Nächten im August 2023
Antwort von Roslyn am 5. Sept. 2023
Thank you for a positive review. We always try to put our guest first in providing them with as much as we can. We believe that working together makes a difference. Please visit us again in the future.

10/10 – Hervorragend

Christopher, Warwick

Aufenthalt von 2 Nächten im Juli 2023
Antwort von Judy am 1. Aug. 2023
Thank you so much for an excellent review. We hope to see you in the near future.

10/10 – Hervorragend

HUIDONG, Upper Saddle River

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great host and great property at very reasonable price!
Antwort von Roslyn am 20. Juni 2023
Thank you Huidong for this wonderful review. Please visit Bermuda again in the future. We are happy to know you enjoyed your visit with us,

10/10 – Hervorragend

Duane

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Judy was an absolute pleasure and very helpful and knowledgeable of the history and area of Pembroke and Hamilton areas. Always willing to assist us and very attentive. Will book again and again.
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Judy am 13. Juni 2023
Thank you for the review. It was a pleasure working with you. you are welcome at any time at Windsong.

10/10 – Hervorragend

Sebastien

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Great place to be
Roslyn was a wonderful host, very attentive and supportive. The apartment was impeccably clean, wifi worked well. We had to find our way around Bermuda, but once going, we figured out exactly how to best take advantage of the location of this residence.
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Roslyn am 7. Juni 2023
Thank you so much Sebastien. We really true to make our guest happy.

10/10 – Hervorragend

Gerald J

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Roslyn am 12. Mai 2023
Hello Gerald,Thank you for this review. We hope we can assist you in the future. Take care.

10/10 – Hervorragend

Barbara

Gut: Zustand der Unterkunft
Aufenthalt von 6 Nächten im April 2023
Antwort von Roslyn am 17. Mai 2023
Thank you Barbara for a good review.

10/10 – Hervorragend

Maryerin

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Great place to stay!
Very welcoming and helpful. Walking distance to stores and food, the place was everything I expected. When I come back I hope they have availability.
Aufenthalt von 4 Nächten im Dezember 2022
Antwort von Judy am 15. Dez. 2022
Hello Maryerin,We at Windsong Guest Apts have always strived to make our guest feel welcome. We are so glad that you enjoyed your stay with us. When thinking of Bermuda, please think of us.

8/10 – Gut

Keena

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very clean. Beautiful view & property well manicured. Quiet neighborhood.
Aufenthalt von 4 Nächten im Oktober 2022
Antwort von Roslyn am 26. Okt. 2022
Thank you for this review.

10/10 – Hervorragend

RUBY, Browns Summit

Gut: Sauberkeit und Zustand der Unterkunft
Loved staying at this property. The only drawback was unaware of how far it was from the purpose of my trip - to visit family. There are no restaurants and public transportation is quite a way off. However, the owner is very helpful in setting up taxis and food delivery is available (or you can use the taxi and visit the grocery store and cook yourself in the fully equipped kitchen). I would recommend this guesthouse for its serenity - the pros outweigh the cons which are workable
Aufenthalt von 3 Nächten im Oktober 2022
Antwort von Roslyn am 12. Okt. 2022
Thank you for this review. Most of our guest either walk into Hamilton or rent mopeds. Taxi fare is 10 to Hamilton. We are sorry that it did not work out for you as you had wanted. We realize that some people are not able to walk far.

10/10 – Hervorragend

SADA

Aufenthalt von 3 Nächten im September 2022
Antwort von Roslyn am 9. Sept. 2022
Thank you so much for this review. We do try to make our guest feel happy.

8/10 – Gut

Richard

Aufenthalt von 2 Nächten im Mai 2022

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
The property was in excellent condition. We had a studio with all the amenities of home. The owner was onsite and very friendly without being intrusive. I would book this location again in the future, and also recommend it to family and friends.
Aufenthalt von 2 Nächten im Juli 2021
Antwort von Roslyn am 1. Aug. 2021
Thank you so much for appreciating Windsong Guest Apts. Thank you also for an excellent review.

10/10 – Hervorragend

Phillipa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2019
Antwort von Roslyn am 7. Nov. 2019
Thank you Phillipa for a great review. We were happy to have hosted your two staff members. They seem to have enjoyed their stay with us. Looking forward to doing more business with you in the future.

10/10 – Hervorragend

Michele, Maryland

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The facility is well kept and the grounds are quiet and neatly manicured. Ms. Anderson is the owner who made herself available upon our arrival and made certain that all needs were met during our entire visit.
Aufenthalt von 5 Nächten im August 2019

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property is located near North Shore Road in Pembroke. It is in a beautiful location and is clean and well kept. It is a little far to walk into Hamilton to get a bus or ferry but taxis can be arranged for $10-12 each way. If you are young and active you can walk this in about 20 min. It is very steep hills. This was the perfect set up for my Aunt and I while visiting Bermuda searching for family history records.
Aufenthalt von 6 Nächten im August 2019
Antwort von Roslyn am 11. Aug. 2019
Thank you for this review. It was a pleasure hosting you and your aunt. You both respected our rules. Hoped you found what you were looking for. If you didn't I would expect that you will be coming back to Bermuda.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Decent room. Very nice staff. Windsong is a little bit out of the way, but a good value
Aufenthalt von 1 Nacht im April 2019
Antwort von Roslyn am 17. Apr. 2019
Thank you for this review.

10/10 – Hervorragend

Jose Rodolfo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Buena experiencia
Una buena experiencia. El hotel no está tan céntrico en Hamilton, pero está a unos 20 minutos caminando de la calle principal. El área es segura, tranquila. Las habitaciones son bastante cómodas y tienen todo lo necesario para estadías largas, incluyendo refrigeradora, cocina completa, vajilla, área para comer y sala pequeña. Muy recomendable si alguien busca viajar por varios días a Bermuda y quiere evitar un gasto grande en los hoteles tradicionales
Aufenthalt von 2 Nächten im Oktober 2018
Antwort von Roslyn am 18. Okt. 2018
Thank you Jose for this review. We are looking forward to seeing you again.

8/10 – Gut

Vitaly, Acton, Canada

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything is great: spacious, comfortable, clean, well maintained and equipped. The inward location is a bit of a challenge in regards to transportation.
Aufenthalt von 3 Nächten im August 2018
Antwort von Roslyn am 15. Aug. 2018
Thank you for this review. We enjoyed hosting you both. You did obey all rules and we would like to see you back here some day, We are sorry to hear that you eperience problems with getting transportation. We must stress that Bermuda is in our peak season with so many cruise ships in and hotels full. We often encourage our guest to use alternative ways to get about. There are a few such as mopeds, private cars and the bus.

10/10 – Hervorragend

RICK, sioux city iowa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A quiet neighborhood
Very nice place to stay. Owner of the property took care of every request we made. They were in everyday to take care of room. It's in a quiet neighborhood away from the busy part of town. Highly recommended.
Aufenthalt von 4 Nächten im Juni 2018
Antwort von Roslyn am 7. Juni 2018
Thank you Rick. We appreciate how you and your brother left the apartment in such a clean way. You both adhered to the house rules. Please come back again.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A very nice place close to everything
Aufenthalt von 2 Nächten im Mai 2018
Antwort von Roslyn am 30. Mai 2018
Thank you so much for this review.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A peaceful place
We stayed here for the Memorial Weekend. It was nice to be awayfrom big cities and enjoyed the peaceful weekend. It's a bit far to main beaches, but worked out fine. A nice facility.
Aufenthalt von 3 Nächten im Mai 2018
Antwort von Roslyn am 29. Mai 2018
Thank you so much for your review.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great apartment not great location
Lovely apartment, clean, comfortable and quite well serviced although the fridge was quite noisy at times throughout the night and you will need to get a few groceries in milk, coffee etc. The bed was very high as it had two mattresses on! It’s in a residential area so not near any restaurants or beaches so must rely on buses, taxis or walk, there is very little street lighting and pavements and buses from Hamilton to the area stop running at 6pm so have to get a taxi back. It is an uphill/downhill walk to the bus stop or into Hamilton so unless you have a car or moped the area may not suitable for anyone with walking difficulties. Tourists not allowed to hire cars however, a new concept to Bermuda, you can now hire a small electric 2 seater car, but book it well in advance as they go very quickly.
Aufenthalt von 5 Nächten im Mai 2018
Antwort von Roslyn am 26. Mai 2018
Thank you for this review. We are indeed in a residential area as stated in our write-up. We think we are more afforded than our major hotels and the money you save you can spend on a $10 taxi to Hamilton and then catch a bus to anywhere after that. For most guests the beds have not been an issue but because some folks may have difficulty getting we will lower them. We do offer a stepping stool to make it easy to get into the bed. We will work on immeidately getting a thinner mattress that will work with our toppers.

8/10 – Gut

char , boston

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great apartment
Walking distance to Hamilton. Spacious and nice kitchen. Walk to grocery. There is a hill that needs to be navigated when walking to town. Easy enough but not for physically impaired. Hostess is accommodating and pleasant. Would def stay there again.
Aufenthalt von 3 Nächten im Juni 2017

8/10 – Gut

MARIA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
BDA
The no sidewalks scared me, otherwise not far to walk to Hamilton
Aufenthalt von 1 Nacht im November 2017

8/10 – Gut

Mario, Switzerland / North Italy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Feels like home
This is a large vacation apartment. Comfortable bedroom, wide kitchen area an living room. It is very well kept and clean. Very close to a couple of food stores
Aufenthalt von 5 Nächten im August 2017
Antwort von Roslyn am 2. Sept. 2017
Thank you for expressing just how much you enjoyed staying at our guest house. We always try to treat our guest with fairness and we how that you will return again soon.

8/10 – Gut

Jeremy, Long Island, NY

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great alternative to high priced hotels
I was very skeptical when I booked the Windsong over a traditional hotel and after arrival, it definitely took some time for me to get used too but that was no big deal. This was our 2nd stay in Bermuda and this was a great way to save money compared to staying at a hotel. We were greeted by Roslyn who was very nice and brought us to our room. The room was nice and clean on arrival. The AC was not on yet so was hot at first. The shower drain in our room did not drain but was promptly fixed after bringing to Roslyn's attention. I would say the one issue we had was when our room was cleaned during the day, our air conditioners were turned off. We were out from morning to right before dinner and would come back to get ready for dinner and go back out, so when we would return it was rather hot in the room considering it was high 80s/low 90s our whole trip. However, we did not bring this up to Roslyn so I am not saying she refused to leave them on, just thought this was odd. I thought the location of the Windsong was very good. We rented a scooter the whole trip, as we did on our first trip, and its about a 5 minute drive into Hamilton city. We took a taxi a couple nights into Hamilton and it was about $12 so not too bad. Overall, we definitely enjoyed our stay and will definitely consider staying here when we do come back. Roslyn was very nice for the short time we interacted with her. I would definitely recommend the Windsong to anyone considering it.
Aufenthalt von 6 Nächten im August 2017

8/10 – Gut

Anita

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very pleasant accommodation.
Rosalind was very helpful and professional. We had one quick nights stay before our morning flight and we were very comfortable on ever level.
Aufenthalt von 1 Nacht im August 2017

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Juli 2017

2/10 – Ungenügend

Saonjie, Brooklyn, NY

Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Worst experience I have ever encountered!!
My friends and I went to Bermuda for the carnival and this was our first time on the island. I decided to stay a little longer than my friends to relax and enjoy some me time, therefore I booked a one bedroom apartment at Windsong Guest Apartments. My cousin had issues with her flight and had to a day later than expected. This was something last minute. Upon arrival the owner of the apartment was EXTREMELY rude when she found out that my cousin was staying one day with me. I told her I understand why she is upset but I am willing to pay extra for her since she was not originally on the reservation. She was raising her voice at me and I had to ask her several times to not raise her voice and then she proceeded to make a racist remark stating "I know your kind" which she repeated several times. I did not feel comfortable staying there, therefore I checked out that same day and stayed at Sandpiper Guests Apartments where I had a WONDERFUL experience. As soon as I returned home I filed a complaint with Expedia and contacted my credit card company to receive a full refund. I travel frequently and have NEVER had such a horrible experience.
Aufenthalt von 3 Nächten im Juni 2017

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice, clean and friendly.
A bit out of town, so worth renting a scooter (ride carefully) but the nice proprietor helped arrange that, but a very pleasant stay. Thank you.
Aufenthalt von 6 Nächten im Juni 2017

2/10 – Ungenügend

Francisco, B

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Horrible manors from the owner.
Although she has the policy for no kids (we have a 1 year old) and we didn't see it when we book, she let us stay in a different room. She made us feel horrible while we were there for only one night. Bad manors will not help attracting tourists.
Aufenthalt von 1 Nacht im Juni 2017

10/10 – Hervorragend

Patrick, Chattanooga, Tn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice hotel, very close to Hamilton!
Roslyn was very sweet and helpful, room was nice and was quiet! We ended up walking alot instead of getting a taxi or a scooter as we were basically 1.5 miles from Hamilton
Aufenthalt von 7 Nächten im Mai 2017

10/10 – Hervorragend

Jeffrey

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice place, a little far from the tourist stuff or restaurants. cab service can be tough to get. The last morning though they provided one who was prompt and great.

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
NYorker
Was pleasant for 1 night's stay. Roslyn was very welcoming. Too isolated. Can't walk to any shop or point of interest.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Very nice apartment. Bring coffee.....It's a long walk to the gas station. :) Front street is within walking distance but not an easy walk. Good accomodations, not the greatest location.

8/10 – Gut

Alli, New York

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice apartment in a residential area
Owner was very nice. Walking distance to supermarket but with a hill to climb on return. Beautiful view.

8/10 – Gut

Alyson, New York, NY

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great apartment!
Very large, well appointed space. Everything was very comfortable.

10/10 – Hervorragend

Stanley

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
great spot

8/10 – Gut

Bonnie, Massachusetts

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
No complaints except for the location
Roslyn is an excellent host and the room was perfectly adequate. Our only problem was the location. It's way out of the way from everything. Although public transportation is easily accessible, buses don't run out there after 4 in the afternoon so we had to take taxis home every night which is very costly. We were nervous about renting mopeds, but if you're game, this place would be great.

2/10 – Ungenügend

Casey, San Diego, CA

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Beware of Landlord!
Not worth dealing with a dishonest person. While there may be some good reviews for this place as it is very nice and clean, it is not worth having to deal with this person. I emailed a few times before I arrived and was told I needed to pay additional fees. This person said I could not receive a refund and purposely did not respond to my e-mails in order to make life extremely hard for us when I arrived. this person was yelling, screaming, insulting, defaming, etc. and is not worth dealing with. Doesn't know how to run a business. *Expedia has asked me to make about 10 revisions to this review. I'd love to provide more details but this is the best I can do. Watch out!

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Unhappy Guest
I will not stay here again.When arriving to Windsong i could not find anyone to let me into my room and afew other things i was displeased with There is a book of rules to go by.I felt like i was a school kid who was in trouble for not doing dishes before i left for the day I was left a book of rules.Alot of times i went to her office and she was unavailable.Not what i was looking for.I go every summer to Bermuda.This will not be on my list to stay.But it was very quite neighborhood and close to town.But not my cup of tea.

6/10 – Okay

phillip, Boston

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Windsong
I would totally recommend the Windsong Guest Apts. The price of the room is extremely reasonable for people who want the Bermuda experience.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Great place to stay.....
In arriving was interrogated and accused several times of coming to have a party even though I assured the landlord no such party was going to occur. Didn't have any alcohol in hand, wasn't loud or rowdy but yet still accused several times. For some odd reason there was a big deal made because I had purchased the room for my guests using my credit for my guests who were visiting the island. She gave me a horrid time because in her view me paying for my guest was suspicious and she told me multiple times that because of this her gut tells her she should cancel my reservation (it was 9 o'clock at night). After finally getting settled in the room the stay was great until the next morning when the landlords grandson walked into the house without knocking and unannounced and asked if the airconditioner was on. (An hour before checkout) I understand that people may have had bad experiences in the past but making new visitors feel like criminals (as we were told if she feels anything fishy going on she will call the police on us) is not acceptable.

10/10 – Hervorragend

Gail, Belfast

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fabulous host - great accomodation
The host whose name is Rosalind did everything possible to make our short stay fabulous. Beautiful accomodation near north shore - and a mile walk from townI strongly recommend a visit.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A home away from home
This hotel was fabulos and right down the street from Hamilton where everything was including public transportation, ferry ride, which leave every hour on the hour.. Mopeds are great to get around if you know where your going, roads are narrow so be very careful if you chose to rent one.. The people are amazing,very friendly, and taxi drivers are awesome as well.. This is a great place to stay and we will be returing with our children (s). The owner Roslyn was amazing and very helpful.. My new home away from home. Windsong quest apt. Bermuda, pembroke..

10/10 – Hervorragend

Charles

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers