Dear Silke, Thank you for taking the time to share your recent experience at Courtyard North Pattaya with us.One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback overall score of "8" caught my attention. I am very sorry to learn that, and we will again revisit all aspect of guest stay to make it far more elevated and memorable. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence.Thank you for being a loyal guest and we hope to serve you again whenever your travels bring you back to Pattaya.Sincerely,Shashank SinhaGeneral Manager

Dear Jin, Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is rewarding for me to be able to share your comments with my team and for them to know their efforts helped enhance your stay with us and live up to your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Shashank SinhaGeneral Manager

Dear Melin,Thank you for choosing Courtyard North Pattaya for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speak strongly to our company’s core values, “good service at a fair price.”Your kind words towards the hospitality and the services extended in making your stay experience a pleasant one delights us. We are glad to learn that you thoroughly enjoyed the personalized attention to your stay at the property; I will recognize the efforts of all associates in our next Town Hall Meetings. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!Sincerely,Shashank SinhaGeneral Manager

Dear Ming Rui,Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is rewarding for me to be able to share your comments with my team and for them to know their efforts helped enhance your stay with us and live up to your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Shashank SinhaGeneral Manager

Dear Julie, On behalf of the entire hotel team, I want to thank you for sharing your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Shashank SinhaGeneral Manager

Dear Yuta, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear about the staff service met your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence.As a valued customer, your feedback is an integral part of the operations, the brand-new designed rooms do serve best for our guests who choose quality and best of standards. Once again thank you for staying with us at the Courtyard North Pattaya and we hope you choose to host with us again whenever your plans bring you back to this side of North Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Chun Kit Roger,Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is rewarding for me to be able to share your comments with my team and for them to know their efforts helped enhance your stay with us and live up to your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Shashank SinhaGeneral Manager

Dear Edgardo, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear about the staff service met your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence.As a valued customer, your feedback is an integral part of the operations, the secluded location yet central, quality of food and best breakfast in the town do serve best for our guests who choose quality and best of standards. Once again thank you for staying with us at the Courtyard North Pattaya and we hope you choose to host with us again whenever your plans bring you back to this side of North Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Jin, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear about the staff service met your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence.As a valued customer, your feedback is an integral part of the operations, the brand-new clean and designed rooms with rooftop pool & bar do serve best for our guests who choose quality and best of standards. Once again thank you for staying with us at the Courtyard North Pattaya and we hope you choose to host with us again whenever your plans bring you back to this side of North Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Carl,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Courtyard North Pattaya.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying with us and we hope you choose to create more memories here whenever your travels bring you back to Pattaya.Sincerely,Shashank SinhaGeneral Manager

Dear Shaharyar, Thank you for taking the time to share your recent experience at the Courtyard by Marriott North Pattaya. With a mission to provide superior customer service, we take great pride in serving your needs and are disappointed to hear about your recent stay experience did not meet your expectations. At the onset, I would like to take this time to apologize for the room functioning and the service standards that were not up to our usual standards. I will revisit the area of concerns with Team and ensure that it is a case of isolation, and we do not have such experience for our guests. Your feedback is an integral part of our operations, and I am sorry I could not meet you in person to apologize and assure you that all your concerns are dealt with utmost priority. We will revisit all aspects of the stay to ensure that we provide a much-elevated stay experience for our guests. As a valued loyal guest, we regret the whole incident and as we strive to deliver a flawless guest experience, we would continue to improve our hotel standards and services to avoid such experiences from occurring in the future. Upholding our commitment to providing a memorable, casual, and personalized experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Pattaya.Sincerely,Shashank SinhaGeneral Manager

Dear Carl, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Courtyard North Pattaya.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.It was rewarding to hear about your brand-new room, bathroom, and 55 inches smart TVs that lived up to your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at Courtyard North Pattaya and we hope you choose to create more memories here whenever your travels bring you back to Pattaya.Sincerely,Shashank SinhaGeneral Manager

Dear Gaurav, Thank you for choosing Courtyard North Pattaya for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speak strongly to our company’s core values, “good service at a fair price.”Your kind words towards the hospitality and the services extended in making your stay experience a pleasant one delights us. We are glad to learn that you thoroughly enjoyed the personalized attention to your stay at the property; I will recognize the efforts of all associates in our next Town Hall Meetings. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!Sincerely,Shashank SinhaGeneral Manager

Dear Yachi, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear about the staff service met your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence.As a valued customer, your feedback is an integral part of the operations, the brand-new designed rooms do serve best for our guests who choose quality and best of standards. Once again thank you for staying with us at the Courtyard North Pattaya and we hope you choose to host with us again whenever your plans bring you back to this side of North Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Daisuke,Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard by Marriott North Pattaya. As a valued guest, we see that there is room for improvement based on your feedback. We saw that you rated your overall stay experience at the property a “3”; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would continue to address your areas of concerns further to extend the memorable experience. Your feedback is an integral part of our operations and helps us in continuing to improve our hotel operations. As a valued guest, thank you again for your feedback we hope to serve you again whenever your travels bring you back to Pattaya. Sincerely,Shashank Sinha General Manager

Dear Sangjun, Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is rewarding for me to be able to share your comments with my team and for them to know their efforts helped enhance your stay with us and live up to your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Shashank SinhaGeneral Manager

Dear Amber,With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear about the staff service met your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence.As a valued customer, your feedback is an integral part of the operations, the brand-new designed rooms do serve best for our guests who choose quality and best of standards. Once again thank you for staying with us at the Courtyard North Pattaya and we hope you choose to host with us again whenever your plans bring you back to this side of North Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear William, Thank you for taking the time to share your recent experience at the Courtyard by Marriott North Pattaya. With a mission to provide superior customer service, we take great pride in serving your needs and are disappointed to hear about your recent stay experience did not meet your expectations. At the onset, I would like to take this time to apologize for the hot water concern during your stay. I will revisit the point of concern with our Engineering Team to ensure it is a case in isolation and we avoid such experiences for our guests moving forward. As a valued loyal guest, we regret the whole incident and as we strive to deliver a flawless guest experience, we would continue to improve our hotel standards and services to avoid such experiences from occurring in the future. Upholding our commitment to providing a memorable, casual, and personalized experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Pattaya.Sincerely,Shashank SinhaGeneral Manager

Dear Ka Shing,Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is rewarding for me to be able to share your comments with my team and for them to know their efforts helped enhance your stay with us and live up to your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Shashank SinhaGeneral Manager

Dear Daffy,Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is rewarding for me to be able to share your comments with my team and for them to know their efforts helped enhance your stay with us and live up to your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Shashank SinhaGeneral Manager

Dear Wai Ching, Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is rewarding for me to be able to share your comments with my team and for them to know their efforts helped enhance your stay with us and live up to your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Shashank SinhaGeneral Manager

Dear Thaddeus,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Courtyard North Pattaya.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.It was rewarding to hear about your Christmas celebration, kid's friendly amenities, and the staff service that lived up to your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. We don't provide babysitting services as it is highly skilled and trained job, and we don't have trained staff to take care of babysitting assignment. Thank you for staying at Courtyard North Pattaya and we hope you choose to create more memories here whenever your travels bring you back to Pattaya.Sincerely,Shashank SinhaGeneral Manager

Dear Guest, Thank you for choosing Courtyard North Pattaya for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speak strongly to our company’s core values, “good service at a fair price.”Your kind words towards the hospitality and the services extended in making your stay experience a pleasant one delights us. We are glad to learn that you thoroughly enjoyed the personalized attention to your stay at the property; I will recognize the efforts of all associates in our next Town Hall Meetings. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!Sincerely,Shashank SinhaGeneral Manager

Dear Guest, Thank you for taking the time to let us know about your experience while staying with us. It was rewarding to hear about your stay experience and the breakfast experience lived up to your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence. Your experience of your recent stay particularly cleanliness is below our standard. Keeping the room at the highest standards of cleanliness and smelling good is our number one priority and I am sorry to hear that your room had the concern. I have asked House Keeping and Engineering Team to take this room out of inventory and investigate in detail report and resolve it. I assure you that we don't get complaints about the cleanliness & maintenance of the room and bathroom. I will ensure that this is in isolation and that there is no future recurrence. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,Shashank SinhaGeneral Manager

Dear Shinichiro, Thank you for taking the time to complete review in regard to your recent stay at the Courtyard North Pattaya. As a loyal guest, we see that there is room for improvement based on your feedback. We are very sorry to hear about the noise concerns that you highlighted marred the entire stay experience and did not give quality rest that you were looking for. I would like to take this time to apologize for the noise disturbance caused by noise from external factor in room. Rest assured; we are taking steps to help ensure problems of this nature do not occur in the future such as noise proofing the connecting doors. I have updated your profile note to ensure that we assign you quieter room for your next visit. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would continue to improve our hotel operations. Sincerely,Shashank SinhaGeneral Manager

Dear Tien Che, Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard by Marriott North Pattaya. As a valued guest, we see that there is room for improvement based on your feedback. We saw that your comments noting unique about the property; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would continue to improve our hotel operations. It was rewarding to hear about the staff service which lived up to your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence. As a valued guest, thank you again for your feedback we hope to serve you again whenever your travels bring you back to Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Young Ho, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Courtyard North Pattaya.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.It was rewarding to hear about the brand-new room, concierge services, your breakfast experience, and the staff service that lived up to your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at Courtyard North Pattaya and we hope you choose to create more memories here whenever your travels bring you back to Pattaya.Sincerely,Shashank SinhaGeneral Manager

Dear Harald, Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. It was rewarding to hear about your stay experience and that we lived up to your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence. Thank you for staying at the Courtyard North Pattaya and we hope you choose to stay with us again whenever your travel needs bring you back to Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Tatjana,Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is rewarding for me to be able to share your comments with my team and for them to know their efforts helped enhance your stay with us and live up to your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Shashank SinhaGeneral Manager

Dear Thomas,Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard by Marriott North Pattaya. As a valued guest, we see that there is room for improvement based on your feedback. We saw that you rated your satisfaction level at “6”; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would continue to improve our hotel operations. As a valued guest, thank you again for your feedback we hope to serve you again whenever your travels bring you back to Pattaya. Sincerely,Shashank Sinha General Manager

Dear Hiu,Thank you for choosing Courtyard North Pattaya for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speak strongly to our company’s core values, “good service at a fair price.”Your kind words towards the hospitality and the services extended in making your stay experience a pleasant one delights us. We are glad to learn that you thoroughly enjoyed the personalized attention to your stay at the property; I will recognize the efforts of all associates in our next Town Hall Meetings. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!Sincerely,Shashank SinhaGeneral Manager

Dear Hiromasa,Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is rewarding for me to be able to share your comments with my team and for them to know their efforts helped enhance your stay with us and live up to your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Shashank SinhaGeneral Manager

Dear Jong Cheol, Thank you for choosing Courtyard North Pattaya for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speak strongly to our company’s core values, “good service at a fair price.”Your kind words towards the hospitality and the services extended in making your stay experience a pleasant one delights us. We are glad to learn that you thoroughly enjoyed the personalized attention to your stay at the property; I will recognize the efforts of all associates in our next Town Hall Meetings. Your feedback is an integral part of our operations, I am sorry to hear about the toiletries and Minibar in the rooms, and I extend my apologies for the inconvenience. We do offer them both upon request and ensure that it is placed promptly. I will revisit this aspect of the stay with the Housekeeping Team to avoid such an experience from happening in the future. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!Sincerely,Shashank SinhaGeneral Manager

Dear Guan Ting, On behalf of the entire hotel team, I want to thank you for sharing your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Hotel Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Shashank SinhaGeneral Manager

Dear Arthur,Thank you for choosing Courtyard North Pattaya for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speak strongly to our company’s core values, “good service at a fair price.”Your kind words towards the hospitality and the services extended in making your stay experience a pleasant one delights us. We are glad to learn that you thoroughly enjoyed the personalized attention to your stay at the property; I will recognize the efforts of all associates in our next Town Hall Meetings. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!Sincerely,Shashank SinhaGeneral Manager

Dear Sophia,Thank you for taking the time to complete the Guest Satisfaction Survey in regard to your recent stay at the Courtyard by Marriott North Pattaya. As a valued guest, we see that there is room for improvement based on your feedback. We saw that you rated your overall satisfaction of the property an “8”; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further to extend the memorable experience. Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations. As a valued guest, thank you again for your feedback we hope to serve you again whenever your travels bring you back to Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Chun Kwok,Thank you for choosing Courtyard North Pattaya for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speak strongly to our company’s core values, “good service at a fair price.”Your kind words towards the hospitality and the services extended in making your stay experience a pleasant one delights us. We are glad to learn that you thoroughly enjoyed the personalized attention to your stay at the property; I will recognize the efforts of all associates in our next Town Hall Meetings. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!Sincerely,Shashank SinhaGeneral Manager

Dear Kittipat, Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. It was rewarding to hear about your stay experience and that we lived up to your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence. Thank you for staying at the Courtyard North Pattaya and we hope you choose to stay with us again whenever your travel needs bring you back to Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Ali, Thank you for taking the time to complete the Guest Satisfaction Survey in regard to your recent stay at the Courtyard by Marriott North Pattaya. As a valued guest, we see that there is room for improvement based on your feedback. We saw that you rated your overall experience of the property a “6”; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would further address your areas of concerns to extend the memorable experience. Your feedback is an integral part of our operations and to address your stay concerns so that we can continue to improve our hotel operations. As a valued guest, thank you again for your feedback we hope to serve you again whenever your travels bring you back to Pattaya. Sincerely,Shashank Sinha General Manager

Dear Watchara,On behalf of the entire hotel team, I want to thank you for sharing your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Hotel Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Shashank SinhaGeneral Manager

Dear Natthaphong,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Courtyard North Pattaya.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at Courtyard North Pattaya and we hope you choose to create more memories here whenever your travels bring you back to Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Chiu Kit Jeremy,With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear about the staff service met your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence.As a valued customer, your feedback is an integral part of the operations, the brand-new designed rooms do serve best for our guests who choose quality and best of standards. Once again thank you for staying with us at the Courtyard North Pattaya and we hope you choose to host with us again whenever your plans bring you back to this side of North Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Arpit,Thank you for taking the time to share your recent experience at Courtyard North Pattaya with us.One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the stay experience caught my attention. After conducting a thorough inquiry of your stay, we discovered that you were unhappy with the fees associated with smoking in our non-smoking accommodation. The non-smoking policy that we have is clearly stated and announced in the rooms. If you would want to smoke, we do have smoking rooms available on request and pre-arrival booking stage. If not, we offer dedicated smoking areas outside the hotel at the main porch for all of our guests that smoke.We sincerely appreciate your cooperation in recognizing that the hotel adheres to a non-smoking policy for all of its guests, which may be affected by your smoking in a non-smoking room. We appreciate your business and look forward to seeing you again whenever your travels bring you back to Pattaya.Sincerely,Shashank SinhaGeneral Manager

Dear Wang Wai,Thank you for choosing Courtyard North Pattaya for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speak strongly to our company’s core values, “good service at a fair price.”Your kind words towards the hospitality and the services extended in making your stay experience a pleasant one delights us. We are glad to learn that you thoroughly enjoyed the personalized attention to your stay at the property; I will recognize the efforts of all associates in our next Town Hall Meetings. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!Sincerely,Shashank SinhaGeneral Manager

Dear Wakana,Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. It was rewarding to hear about your stay experience and that we lived up to your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence. Thank you for staying at the Courtyard North Pattaya and we hope you choose to stay with us again whenever your travel needs bring you back to Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Parnthanutcha,Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. It was rewarding to hear about your stay experience and that we lived up to your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence. Thank you for staying at the Courtyard North Pattaya and we hope you choose to stay with us again whenever your travel needs bring you back to Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Elin,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Courtyard North Pattaya.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at Courtyard North Pattaya and we hope you choose to create more memories here whenever your travels bring you back to Pattaya.Sincerely,Shashank SinhaGeneral Manager

Dear Owen,Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. It was rewarding to hear about your stay experience and that we lived up to your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence. Thank you for staying at the Courtyard North Pattaya and we hope you choose to stay with us again whenever your travel needs bring you back to Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Carlo Christopher,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Courtyard North Pattaya.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.It was rewarding to hear about your stay experience, and the staff service that lived up to your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence. Thank you for staying at Courtyard North Pattaya and we hope you choose to create more memories here whenever your travels bring you back to Pattaya.Sincerely,Shashank SinhaGeneral Manager

Dear Yueh Lung,Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. It was rewarding to hear about your stay experience and that we lived up to your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence. Thank you for staying at the Courtyard North Pattaya and we hope you choose to stay with us again whenever your travel needs bring you back to Pattaya. Sincerely,Shashank SinhaGeneral Manager