Dear Heino, Thank you for your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,The Penta Team / L’équipe Penta

Sehr geehrter Christian,vielen Dank für Ihren Kommentar.Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und Sie einen rundum schönen Aufenthalt hatten.Wir würden uns freuen, Sie in Zukunft wieder bei uns zu begrüßen.The Penta Team / L’équipe Penta

Dear Christian,Thank you for taking the time to share your impression about our hotel.We are delighted that you had a pleasant stay in our pentahotel.We hope we can host your stay again in the future.Kind regards,

Merci beaucoup pour cette magnifique note et ce retour!Excellente journée à vous!

Cher Thomas, Merci pour votre note !

Bonjour Ronny, Nous vous remercions vivement de partager votre expérience au Penta. Nous sommes ravies de votre note et en déduisons que votre séjour a bien répondu à vos attentes. Nous espérons avoir l’opportunité de vous accueillir à nouveau dans l’un des hôtels de notre chaîne. A très bientôt !

Dear Kai Uwe, looking forward to welcoming you again soon! Kind regards, Penta Team Paris

Dear Michael, Thank you for taking the time to rate your recent stay with us. We are happy that this one did meet your expectations. See you soon. Best regards Penta Team

Dear customer, Thank you for taking some time to share with us your comment about your last stay with us. We hope to welcome you again in better condition. Best regards Romain

Dear Emily, Thank you for taking the time to share with us some feedback on your latest stay with us. We are pleased to see that the overall stay was a success. Again thank you for your time and consideration. We hope to see you again soon. Best regards Romain Operations Manager

Dear Jamee, Thank you for this great review.It's great to know you appreciated our convenient location and free shuttle service which is ideal for those travelling to and from the airport.We look forward to welcoming you back soon. Kind regards,The Penta Team / L’équipe Penta

Dear Leslie, Thank you very much for your kind review.It is heartening to learn that our early check-in option added value to your stay, ensuring your comfort from the moment you arrived. Our team takes great pride in maintaining the highest standards of cleanliness and service, so your commendations are truly appreciated.We are thrilled that Pentahotel Paris Charles De Gaulle Airport met all of your travel needs, and we hope to remain your hotel of choice whenever your journeys bring you back to Paris.It would be a pleasure to welcome you back. Best wishes,The Penta Team / L’équipe Penta

Dear Guiomar,Thank you very much for sharing your positive review.It's heartwarming to hear that our team's friendliness contributed to your awesome stay. Our spacious rooms are indeed designed to provide the utmost comfort, and we're thrilled that you noticed and appreciated this aspect. Your recommendation is the highest praise we could receive, and we are truly grateful for it.We look forward to welcoming you again. Best regards,The Penta Team / L’équipe Penta

Dear Luis,Thank you for sharing this review of your time at our hotel.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back. Best wishes,The Penta Team / L’équipe Penta

Dear Carly,It was a pleasure to receive this great review.We are thrilled to hear that you enjoyed your stay with us and found our team, room, cleanliness, and location to your satisfaction. We look forward to welcoming you back on a future occasion. Best wishes,The Penta Team / L’équipe Penta

Dear Sherif,Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back.Best wishes,The Penta Team / L’équipe Penta

Dear Guest,Thank you for your kind review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We hope to welcome you back to Pentahotel Paris Charles De Gaulle Airport in the future. Best regards.The Penta Team / L’équipe Penta

Dear Mark,Thank you for taking the time to review your stay.We're thrilled to hear that our unique atmosphere and free video on demand services enhanced your stay. It's also great to know that our team's hospitality contributed positively to your time at our hotel. Regarding the shuttle service, we'd like to clarify that although we do not offer an all-day shuttle to the airport, our shuttle service is available at scheduled times with a small fee for the convenience of our guests. Additionally, we apologize for any confusion about the pinball machine; we are continuously updating our lobby games to provide fresh entertainment for our guests.We are looking forward to welcoming you again.Best wishes,The Penta Team / L’équipe Penta

Dear Gia, Thank you for taking the time to share your review with us.We're thrilled to hear that the cleanliness of your room met your expectations and that our proximity to the airport added convenience to your stay. Our team works diligently to ensure our rooms are impeccably maintained, so it's rewarding to see those efforts reflected in your feedback. We also take pride in our commitment to service excellence, so it's wonderful to know you were satisfied with the service provided during your visit.We hope to see you again soon.Kind regards,The Penta Team / L’équipe Penta

Cher hôte,Merci de nous faire part de votre retour d’expérience.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Ce serait un plaisir de vous recevoir à nouveau. Bien cordialement,The Penta Team / L’équipe Penta

Dear Dennis,Thank you for sharing feedback about your recent stay.We’re delighted to hear that our proximity to the airport was convenient for your travels and that you found solace in the absence of air traffic noise. It’s also wonderful to know you enjoyed the meals provided at our hotel. However, we regret to hear that certain aspects of your stay did not meet your expectations. Regarding your concerns about the room and hallway cleanliness, we maintain a strict daily housekeeping protocol to ensure a comfortable and hygienic environment for our guests. We appreciate your feedback and will look into the matter promptly. As for the taxi fare discrepancy, the airport shuttle service we offer aims to provide a cost-effective and convenient option for our guests, and we apologize if this was not made clear during your stay.We hope we will have the opportunity to see you again in the future. Best regards,The Penta Team / L’équipe Penta

Cher Zyhrije,Merci d'avoir partagé votre expérience chez nous.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir l'occasion de vous accueillir une fois de plus bientôt pour un séjour toujours aussi inoubliable. Cordialement,The Penta Team / L’équipe Penta

Chère Marie-Laure,Merci d'avoir partagé l'expérience positive de ce moment passé parmi nous.Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Votre satisfaction est notre plus belle récompense.Nous serions ravis de vous revoir pour une expérience toujours de qualité.Bien à vous,The Penta Team / L’équipe Penta

Dear Craig,Thank you for this review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you again soon.Best wishes,The Penta Team / L’équipe Penta

Dear Paolo,Thank you for your review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to having you return. Best wishes,The Penta Team / L’équipe Penta

Dear Sheila, We appreciate receiving your opinion concerning your recent stay.We're delighted to hear that you found comfort during your stay and enjoyed the service and food at our Pentalounge. It's our mission to provide a convivial atmosphere and a memorable experience for our guests.We take note of your comment regarding the cleanliness of the carpet. While our rooms feature fixed carpeting which is part of our trendy hotel style, we strive to maintain the highest standards of cleanliness and will address this feedback with our housekeeping team to ensure our accommodations meet our guests' expectations.It's gratifying to know that the overall condition of our hotel, the room comfort, and the service provided by our team met your satisfaction.We hope to welcome you back. Best wishes,The Penta Team / L’équipe Penta

Chère Jacquelin,Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Au plaisir de vous accueillir à nouveau,The Penta Team / L’équipe Penta

Chère Nirina,Nous vous remercions d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis de lire que vous avez trouvé notre personnel poli. Cela reflète notre engagement à offrir un service de qualité à nos clients.Nous regrettons toutefois que vous ayez ressenti un manque de cohérence dans le service au bar. Nous tenons à préciser que notre équipe s'efforce de fournir un service équitable et convivial à tous nos clients, et nous allons revisiter nos procédures pour nous assurer que nos standards élevés sont maintenus de manière constante.Nous vous remercions également pour vos commentaires sur la propreté de la chambre et l'état de l'hôtel, qui sont des aspects essentiels de l'expérience Pentahotel.Nous espérons avoir l'occasion de vous recevoir une nouvelle fois pour un séjour 100% réussi.Bien cordialement,The Penta Team / L’équipe Penta