Dear Heino, Thank you for your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,The Penta Team / L’équipe Penta

Sehr geehrter Christian,vielen Dank für Ihren Kommentar.Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und Sie einen rundum schönen Aufenthalt hatten.Wir würden uns freuen, Sie in Zukunft wieder bei uns zu begrüßen.The Penta Team / L’équipe Penta

Dear Christian,Thank you for taking the time to share your impression about our hotel.We are delighted that you had a pleasant stay in our pentahotel.We hope we can host your stay again in the future.Kind regards,

Merci beaucoup pour cette magnifique note et ce retour!Excellente journée à vous!

Cher Thomas, Merci pour votre note !

Bonjour Ronny, Nous vous remercions vivement de partager votre expérience au Penta. Nous sommes ravies de votre note et en déduisons que votre séjour a bien répondu à vos attentes. Nous espérons avoir l’opportunité de vous accueillir à nouveau dans l’un des hôtels de notre chaîne. A très bientôt !

Dear Kai Uwe, looking forward to welcoming you again soon! Kind regards, Penta Team Paris

Dear Michael, Thank you for taking the time to rate your recent stay with us. We are happy that this one did meet your expectations. See you soon. Best regards Penta Team

Dear customer, Thank you for taking some time to share with us your comment about your last stay with us. We hope to welcome you again in better condition. Best regards Romain

Dear Emily, Thank you for taking the time to share with us some feedback on your latest stay with us. We are pleased to see that the overall stay was a success. Again thank you for your time and consideration. We hope to see you again soon. Best regards Romain Operations Manager

Dear Guiomar,Thank you very much for sharing your positive review.It's heartwarming to hear that our team's friendliness contributed to your awesome stay. Our spacious rooms are indeed designed to provide the utmost comfort, and we're thrilled that you noticed and appreciated this aspect. Your recommendation is the highest praise we could receive, and we are truly grateful for it.We look forward to welcoming you again. Best regards,The Penta Team / L’équipe Penta

Dear Luis,Thank you for sharing this review of your time at our hotel.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back. Best wishes,The Penta Team / L’équipe Penta

Dear Carly,It was a pleasure to receive this great review.We are thrilled to hear that you enjoyed your stay with us and found our team, room, cleanliness, and location to your satisfaction. We look forward to welcoming you back on a future occasion. Best wishes,The Penta Team / L’équipe Penta

Dear Sherif,Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back.Best wishes,The Penta Team / L’équipe Penta

Dear Guest,Thank you for your kind review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We hope to welcome you back to Pentahotel Paris Charles De Gaulle Airport in the future. Best regards.The Penta Team / L’équipe Penta

Dear Mark,Thank you for taking the time to review your stay.We're thrilled to hear that our unique atmosphere and free video on demand services enhanced your stay. It's also great to know that our team's hospitality contributed positively to your time at our hotel. Regarding the shuttle service, we'd like to clarify that although we do not offer an all-day shuttle to the airport, our shuttle service is available at scheduled times with a small fee for the convenience of our guests. Additionally, we apologize for any confusion about the pinball machine; we are continuously updating our lobby games to provide fresh entertainment for our guests.We are looking forward to welcoming you again.Best wishes,The Penta Team / L’équipe Penta

Dear Gia, Thank you for taking the time to share your review with us.We're thrilled to hear that the cleanliness of your room met your expectations and that our proximity to the airport added convenience to your stay. Our team works diligently to ensure our rooms are impeccably maintained, so it's rewarding to see those efforts reflected in your feedback. We also take pride in our commitment to service excellence, so it's wonderful to know you were satisfied with the service provided during your visit.We hope to see you again soon.Kind regards,The Penta Team / L’équipe Penta

Dear Dennis,Thank you for sharing feedback about your recent stay.We’re delighted to hear that our proximity to the airport was convenient for your travels and that you found solace in the absence of air traffic noise. It’s also wonderful to know you enjoyed the meals provided at our hotel. However, we regret to hear that certain aspects of your stay did not meet your expectations. Regarding your concerns about the room and hallway cleanliness, we maintain a strict daily housekeeping protocol to ensure a comfortable and hygienic environment for our guests. We appreciate your feedback and will look into the matter promptly. As for the taxi fare discrepancy, the airport shuttle service we offer aims to provide a cost-effective and convenient option for our guests, and we apologize if this was not made clear during your stay.We hope we will have the opportunity to see you again in the future. Best regards,The Penta Team / L’équipe Penta

Dear Craig,Thank you for this review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you again soon.Best wishes,The Penta Team / L’équipe Penta

Dear Paolo,Thank you for your review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to having you return. Best wishes,The Penta Team / L’équipe Penta

Chère Jacquelin,Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Au plaisir de vous accueillir à nouveau,The Penta Team / L’équipe Penta

Chère Nirina,Nous vous remercions d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis de lire que vous avez trouvé notre personnel poli. Cela reflète notre engagement à offrir un service de qualité à nos clients.Nous regrettons toutefois que vous ayez ressenti un manque de cohérence dans le service au bar. Nous tenons à préciser que notre équipe s'efforce de fournir un service équitable et convivial à tous nos clients, et nous allons revisiter nos procédures pour nous assurer que nos standards élevés sont maintenus de manière constante.Nous vous remercions également pour vos commentaires sur la propreté de la chambre et l'état de l'hôtel, qui sont des aspects essentiels de l'expérience Pentahotel.Nous espérons avoir l'occasion de vous recevoir une nouvelle fois pour un séjour 100% réussi.Bien cordialement,The Penta Team / L’équipe Penta

Dear Yasmine,Thank you for your positive feedback.We're thrilled to hear you appreciated our convenient location and the amenities like our fitness center. It's also great to know that our shuttle service contributed positively to your experience. Our team is dedicated to providing a comfortable and enjoyable stay, right from the moment you arrive to when you depart for CDG Airport.We look forward to welcoming you back to our hotel in the future. Kind regards,The Penta Team / L’équipe Penta

Dear Alexeis,Thank you for your kind feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you on your next visit to our hotel. Best wishes,The Penta Team / L’équipe Penta

Dear Cedric,Thank you for this great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.Thank you again; we look forward to welcoming you back in the future.Kind regards,The Penta Team / L’équipe Penta

Dear Jimi,Thank you for this kind review.We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.We look forward to welcoming you back on a future occasion. Best wishes,The Penta Team / L’équipe Penta

Dear Piero,Our sincerest thanks for this positive review of your stay at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We would love to welcome you back in the future. Very best wishes,The Penta Team / L’équipe Penta

Dear Sean,Thank you for taking the time to share your review.We're sorry to hear that our prices weren't exactly what you had been expecting. We do try to keep our prices as competitive as possible but special events, occupancy and even the time of the year may cause them to fluctuate.Moreover, we apologize for any inconvenience you may have experienced. We have noted your comments and regret that you did not tell us a bit more regarding what about our shuttle service was not to your liking.We hope to welcome you back. Best wishes,The Penta Team / L’équipe Penta