This hotel really is not a 4 star.
The food was very repetitive, every day the same salads and puddings. The snacks were disappointing - on the list there were supposed to be choices of sandwiches, two of those mentioned were never available and lots of the hot food was overcooked to the point that any meat was dry and tough.
The daily activities were repetitive and the evening entertainment was bad, three out of six nights were singers, two of which couldn't sing.
The website states the hotel provides slippers and bathrobes giving a smart impression, when I asked for them as they weren't in the room I was told they don't have them. When I asked a different member of reception I was told they only give them to guests in suites. I pointed out the website does not state that and that they are deceiving their guests. Receptionist agreed and said website would be updated. For the record it hasn't been...
The rooms appear to have no soundproofing, you can hear voices through interjoining doors and vents in the bathroom.
The supervisors were very hard on the staff who were all working so hard. It is not a happy place to work, that is clear.
George the barman and Louis on reception are lovely.
The rooms were ok but had very outdated furniture and the air conditioning didnt work.
I'd give this hotel a 3* just but no more.
