hello, we are very sorry for the inconvenience. We had to change the cleaning lady after the last one tried to swindle us. It take us 3 weeks to get a new one, every things seem ok now. We hope your experience do not change your feelings about the beuty of our island who have nothing to do with our problem. Thank you

Thank you for your stay in our guesthouse

Hello, Thank you for your comment, for the taxi, normally if you give the taxi the document that you receive while doing your check in, all the taxis know us, I will send this information to the central Taxi of Papeete. For the air conditioner, indeed, when we got home, and the air conditioner was on and there was nobody ... I think it's normal to turn it off? You have air conditionner in your room, i don't understand why you need it in the living room and then you go to your room. But ok, i will see that with the manager. Now concerning Felix, you have to know, and it is written on our GUESTHOUSE description in EXPEDIA, we have no office, no staff present on the spot, everything is self service. If you need help, it's by mail and we will meet you if needed. This young man that you insults, ensures that there is no problem between the different customers and especially ensures your security in housing. He has no obligation to talk to you or to help you, he is not there for that but he tried to help customers some times and we realize that it is misinterpreted. Cordially.

thank you

Hello ! Merci pour votre commentaire ! Vous êtes notre premier client, le tout premier, et c'est vraiment encourageant de commencer avec des gens super aimable comme vous. Nous sommes content que vous ayez apprécié notre logement. Bonne continuation ! Merci encore. / Hello ! Thank you for your review ! You're our first expedia customer, the very first, and it's really encouraging to start with super-friendly people like you. We are glad that you enjoyed our accommodation. Have a nice trip ! Thanks again.