Marriott Hotels & Resorts, Palermo Hollywood

„The hotel makes a strong first impression with its modern architecture, solid construction, and spacious layout, similar to well-designed international conference hotels. The Italian restaurant on site was also pleasant and a clear positive during our stay. However, the overall experience was held back by service and management shortcomings. With better staff training and more attention to detail, the hotel could significantly improve guest satisfaction. A few examples: Breakfast quality: ...

„AC was not working, so. We got acomplimentary ipgrade to a room with biew to obelisco and teatro colon. Room was impeccanle. Tooftop pool is another highlight. We used it daily and enjoyed the view. Great location for seight seeing. Staff was friendly and helpful. Great stay! “