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Bewertungen von Island Villa

3 out of 5
Island Villa
Yasi Circle, Pacific Harbour

Bewertungen

7,6

Gut

4 von insgesamt 8 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
2 von insgesamt 8 Gästebewertungen haben eine Bewertung von 8 - Gut" "
0 von insgesamt 8 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 8 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 8 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

7,4/10

Personal & Service

9,0/10

Ausstattung

8,8/10

Zustand der Unterkunft

Bewertungen

10/10 – Hervorragend

Salome

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Zustand der Unterkunft
Great place
Aufenthalt von 2 Nächten im Juli 2022

10/10 – Hervorragend

Sweet

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The check in was a little rocky as they had double booked us and another family. Thankfully I was there 2 hours earlier and got to check in before the other family arrived. The caretaker/manager was so helpful and nice. She did all our laundry before we could blink it was gone and back, clean and folded. She always arrived early with a full breakfast. She was helpful with any information I needed. The only thing I’d suggest is getting better wifi as we could never get a connection. Also, the air conditioning leaks onto the beds. Otherwise everything else was perfect.
Aufenthalt von 4 Nächten im April 2022

10/10 – Hervorragend

Manoj

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2020
Antwort von watty am 1. März 2020
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

2/10 – Ungenügend

ashley

Verbesserungswürdig: Sauberkeit
False advertising for private room
First off false advertising for private room no cookware, No cooktop, no utensils , No freezer / refrigerator , Not even bottled water was provided There was dirty hand towel in the bathroom, who even does that to their guests Didn't feel like going for breakfast which was provided but in the next door Villa where the reception is located If your reading this hotels.com and tourism Fiji, I want a refund. Paid $84.00usd for something worth $25Fiji dollars All I want is a refund Plus no sign outside to locate this place. No sign where the reception is. When I arrived there was no-one there. Waited 10 minutes Started worrying I'll have go back with taxi waiting. No number on the hotels.com website to call And luckily the reception staff arrived to check me in Private room is inside a house which also rented as hotel room.
Aufenthalt von 1 Nacht im November 2019
Antwort von watty am 24. Feb. 2020
“Thank you for bringing this to our attention. We’re sorry you had a bad experience.We’ll strive to do better. ”

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff. Excellent location and very clean
Aufenthalt von 5 Nächten im Februar 2019
Antwort von watty am 24. Feb. 2020
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

8/10 – Gut

Carol

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2019
Antwort von watty am 24. Feb. 2020
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
I booked and they canceled me without letting me know on a specialist holiday like Xmas: totally unacceptable
Aufenthalt von 4 Nächten im Dezember 2018
Antwort von watty am 24. Feb. 2020
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention.”

8/10 – Gut

Geoff

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A lovely new house with pool. Great hospitality & service. Breakfast a real bonus! A sign outside the villa would assist in locating though.
Aufenthalt von 1 Nacht im November 2018
Antwort von watty am 24. Feb. 2020
Dear Traveler Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.“Thank you for letting us know about this. Your feedback helps us get better. We have looked into this issue and have resolve it promptly and accurately.”