Außenbereich

Bewertungen von Holiday Inn Ottawa East, an IHG Hotel

3 out of 5
Holiday Inn Ottawa East, an IHG Hotel
1199 Joseph Cyr St, Ottawa, ON

Bewertungen

7,8

Gut

499 von insgesamt 1368 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
444 von insgesamt 1368 Gästebewertungen haben eine Bewertung von 8 - Gut" "
197 von insgesamt 1368 Gästebewertungen haben eine Bewertung von 6 - Okay" "
119 von insgesamt 1368 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
109 von insgesamt 1368 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

8,0/10

Personal & Service

7,6/10

Ausstattung

7,8/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Maya

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2021
Antwort von Ricardo Henriquez | Director of Operations. am 20. Okt. 2021
Dear Maya, thank you for choosing to stay at The Holiday inn East Ottawa, Canada. We hope to welcome you back soon.

8/10 – Gut

Marcelo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Je croyais que le déjeuner était compris.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Melody am 21. Mai 2024
Dear Marcelo,Thank you for choosing your recent stay with us. We appreciate your feedback. Lunch has never been offered in the room rate. We have a restaurant available in the property for both breakfast and dinner and that is an extra fee.Please do not hesitate to reach us if there is any questions.Yours in Hospitality,

8/10 – Gut

Frank

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I did not like the fact the floor I was on was booked by a young team that played noisily in the hall until after midnight. Grandaughter had to get uo 6 AM for a gymnast competition and did not.get proper rest.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Melody am 20. Mai 2024
Dear Frank,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced and regret that your stay did not meet your expectations.We strive to provide the highest level of service and comfort to all our guests, and it is clear that we fell short during your visit. Your concerns about noise during your stay are important to us, and we are taking immediate steps to address these issues to prevent them from recurring in the future.Thank you for your understanding and for bringing this to our attention.Sincerely,

10/10 – Hervorragend

Roxanne

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Employé courtois et efficace. L’accueil rapide. Chambre propre et secteur tranquille
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kim, General Manager am 13. Mai 2024
Merci pour votre commentaire 5 étoiles. Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous espérons vous revoir bientôt !

10/10 – Hervorragend

Gabriel

Aufenthalt von 2 Nächten im April 2024
Antwort von Kim, General Manager am 13. Mai 2024
Thank you for staying with us and for the 5 Star Review Gabriel! We are delighted you enjoyed your stay with us and we look forward to inviting you back again soon!Best,

10/10 – Hervorragend

Murray

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were in Ottawa for a tournament, the location was great for us and it was not that far of a drive to the major Ottawa attractions, We booked with the included breakfast, it was a really good buffet style that included eggs, breakfast potatoes, bacon, sausage all kinds of fruit, breads and yogurt, cereal etc. overall we were very happy with the breakfast options and the staff were awesome!
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Melody am 11. Mai 2024
Dear Murray,Thank you for choosing your stay with us. We appreciate your positive review with your experience during your stay. We hope that we could host your future stay on your next visit.Yours in Hospitality

8/10 – Gut

Allison

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very easy to find, fast service service
Aufenthalt von 1 Nacht im April 2024
Antwort von Kim, General Manager am 30. Apr. 2024
Thank you for staying with us and for sharing your stay experience Allison. We are happy you enjoyed your stay and we hope to welcome you back again soon!Warmly,

6/10 – Okay

Stephen

Gut: Personal & Service
.
Aufenthalt von 2 Nächten im April 2024
Antwort von Kim, General Manager am 30. Apr. 2024
Thank you for staying with us and for sharing your stay experience Stephen. We hope you enjoyed your stay and we look forward to the opportunity to welcome you back again soon.Warmly,

10/10 – Hervorragend

Tammie

Aufenthalt von 2 Nächten im April 2024
Antwort von Melody am 11. Mai 2024
Dear Tammy,Thank you for choosing your stay with us. We value and appreciate your feedback on your experience during your stay. We look forward again to host your future stay.Yours in Hospitality,

6/10 – Okay

Cyndi

Aufenthalt von 2 Nächten im April 2024
Antwort von Melody am 11. Mai 2024
Dear Cyndi,Thank you for choosing your stay with us.We appreciate your review. If there is anything that we can do to make your stay in the future more comfortable, please do not hesitate to let us know.Yours in Hospitality,

10/10 – Hervorragend

MELPI, Laval

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Kim, General Manager am 22. Apr. 2024
Thank you for staying with us on your recent trip to Ottawa and for the 5 Star Review! We are delighted you enjoyed your stay and we look forward to welcoming you back again soon!Warmly,

10/10 – Hervorragend

Mackenzie

Was very polite
Aufenthalt von 1 Nacht im April 2024
Antwort von Kim, General Manager am 22. Apr. 2024
Thank you for staying with us on your recent trip to Ottawa and for the 5 Star Review Mackenzie! We are delighted you enjoyed your stay and we look forward to welcoming you back again soon!Warmly,

10/10 – Hervorragend

Dorota

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quite area, clean property
Aufenthalt von 1 Nacht im April 2024
Antwort von Kim, General Manager am 18. Apr. 2024
Thank you for staying with us and for the 5 out of 5 rating Dorota! We are delighted you enjoyed your stay from our cleanliness to our location. We look forward to welcoming you back again soon!Warmly,

8/10 – Gut

Irene

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was okay
Aufenthalt von 2 Nächten im April 2024
Antwort von Kim, General Manager am 18. Apr. 2024
Thank you for staying with us and for sharing your stay experience Irene. The feedback we receive from our guests helps us to continuously improve upon our product and service. We would welcome the opportunity to have you stay with us again.Warmly,

4/10 – Schlecht

Rachel

Aufenthalt von 1 Nacht im April 2024
Antwort von Rahul am 9. Mai 2024
Thank you for taking the time to share your feedback with us. We are sincerely sorry to hear that your recent stay did not meet your expectations. Your experience is important to us, and we regret any inconvenience or discomfort you may have encountered.We would greatly appreciate it if you could provide us with more details regarding the issues you encountered during your stay so that we can address them promptly and ensure that they do not recur in the future.Please know that your satisfaction is our top priority, and we are committed to making improvements based on your feedback. We hope to have the opportunity to welcome you back and provide you with the exceptional stay you deserve.Warm regards,

10/10 – Hervorragend

Martine Bienvenue

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was perfect
Aufenthalt von 1 Nacht im April 2024
Antwort von Kim, General Manager am 18. Apr. 2024
Thank you for staying with us and for the 5 out of 5 rating Martine! We are delighted you enjoyed your stay with us and we look forward to welcoming you back again soon!Warmly,

6/10 – Okay

Melissa L

Mit der Familie gereist
Upon check in they did not have a room available even though we had a confirmation email. Took about an hour at 830-9pm at nite to finally get a room.
Aufenthalt von 2 Nächten im April 2024
Antwort von Kim, General Manager am 18. Apr. 2024
Thank you for staying with us on your recent trip to Ottawa and for sharing your stay feedback Melissa L. Please accept my sincere apologies for the delay at checkin. This is certainly not the experience we expect for our guests. I would welcome the opportunity to discuss with you further should you wish to contact me at the hotel.Warmly,

10/10 – Hervorragend

MM

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Mahima, Guest Services Manager am 15. Apr. 2024
Dear MM, Thank you for taking time to review your stay at Holiday Inn Ottawa East and a 5 out of 5. I am happy to see you enjoyed your stay and hope to have the opportunity to welcome you back!

8/10 – Gut

Zohair

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
Well it is a good value overall. Staff was very nice, room was considerably clean, everything was in working condition. But i had issues with check out. When i booked it said 3pm checkout, but when i reached there it was 12 noon check out.
Aufenthalt von 1 Nacht im April 2024
Antwort von Mahima, Guest Services Manager am 15. Apr. 2024
Dear Raymond, Thank you for taking time to review your stay with Holiday Inn Ottawa East. I am so glad to see you enjoyed your stay overall. I am sorry you had less then optimal check-out experience. I re-checked our information on Expedia and check out is mentioned at 12 noon. Please do not hesitate to advise us if you see otherwise. I hope to have the opportunity to welcome you back.

10/10 – Hervorragend

Loïc

Aufenthalt von 1 Nacht im April 2024
Antwort von Rahul am 9. Mai 2024
Thank you so much for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay and that our location, cleanliness, and breakfast selection met your expectations. Providing exceptional service and ensuring our guests feel comfortable and happy during their stay is always our top priority.Your feedback is truly appreciated and serves as encouragement for our team to continue delivering outstanding experiences to all our guests. We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 – Hervorragend

Mickael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Kim, General Manager am 12. Apr. 2024
Thank you for staying with us and for the 5 Star Rating Mickael! We are delighted you enjoyed your stay with us and we look forward to welcoming you back again soon!Warmly,

10/10 – Hervorragend

Cliff

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We always enjoy our stay at the Holiday Inn Ottawa East. The staff are great - especially the restaurant staff. The beds are so comfortable that we tried to find out how we could buy one for our home (we failed). The only tiny thing is the front sidewalk covered in cigarette buts from the slobs who would not use the receptacle the hotel provided.
Aufenthalt von 2 Nächten im April 2024
Antwort von Kim, General Manager am 10. Apr. 2024
Thank you for choosing to stay with us on your recent stay in Ottawa Cliff. We are delighted you enjoyed your stay with us from our staff to our comfortable beds! We apologize for the cigarette buts, we will ensure to be more diligent in ensuring this space is clean. Please reach out to me at the hotel and I will do my best to provide you with our bedding information.We look forward to welcoming you back again soon!Warmly,

10/10 – Hervorragend

Raymond

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved it, definitely staying there again.
Aufenthalt von 3 Nächten im April 2024
Antwort von Mahima, Guest Services Manager am 8. Apr. 2024
Dear Raymond, Thank you for taking time to review your recent stay at the Holiday Inn Ottawa East and a 5 out of 5! I am so glad to see you enjoyed your stay with us. I look forward to welcoming you back again!

10/10 – Hervorragend

Alexander

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Kim, General Manager am 10. Apr. 2024
Thank you for choosing to stay with us on your recent stay in Ottawa Alexander. We are delighted you enjoyed your stay with us and we look forward to welcoming you back again soon!Warmly,

8/10 – Gut

Chu Tuan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hôtel proche de l'autoroute, facile d'accès, près de plusieurs endroits.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kim, General Manager am 7. Apr. 2024
Merci pour votre commentaire 4 étoiles. Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous espérons vous revoir bientôt !

8/10 – Gut

John Bruce

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good location to St. Laurent Shopping Centre. Negative, no breakfast.
Aufenthalt von 1 Nacht im März 2024
Antwort von Kim, General Manager am 7. Apr. 2024
Thank you for staying with us and for the 4/5 rating John Bruce! We are delighted you enjoyed your stay with us. We offer a breakfast buffet each morning in our restaurant, Myra. We hope to welcome you back again soon!Warmly,

8/10 – Gut

Leslie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel was good. The rooms are a bit dated. The staff was wonderful.
Aufenthalt von 3 Nächten im März 2024
Antwort von Kim, General Manager am 12. Apr. 2024
Thank you for staying with us and for sharing your feedback Leslie. We are delighted you enjoyed your stay and the experience with our staff. We are making changes to our guest rooms in the near future so please come back soon to see the refresh! Warmly,

4/10 – Schlecht

Vrushalee

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The property is not well maintained. One elevator was perpetually out of order. They dont provide water in the rooms, nor do they inform you of that when you are checking in. So if you are driving down for 4-5 hrs...make sure to ask for water bottles while checking in. Otherwise youll have to make a trip downstairs all the way to the lobby to get water. They dont even have service to g8ve it you in your room. The room phone is for decoration, noone picks up when you call reception regardless of the time of day. Cleanliness of the washroom was bare minimum considering it is supposed to be an IHG accredited hotel. Breakfast again is quite rudimentary, same everyday. Given the other Holiday Inns I've stayed over the years, this one is the least impressive.
Aufenthalt von 2 Nächten im März 2024
Antwort von Kim, General Manager am 7. Apr. 2024
Thank you for staying with us and for sharing your stay experience Vrushalee. Please accept my sincere apologies for the less than satisfactory stay you had with us. Our goal is to deliver an amazing stay experience and I am very disappointed this was not the case for you. The feedback you have provided is valuable for us to continuously improve upon our product and service. I would welcome the opportunity to discuss with your further, if you would like to contact me directly. Best,

2/10 – Ungenügend

Joseph

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Ausstattung
Staff very unfriendly,manager Rahul is not willing to help there customers Just needed to make a change on the second night of my stay,didn't ask for a refund just a change of date and would have paid any difference in price or penalty ,the excuse was I didn't give him 24 hours notice hotel policy
Aufenthalt von 2 Nächten im März 2024
Antwort von Kim, General Manager am 7. Apr. 2024
Thank you for staying with us and for sharing your stay experience Joseph. Please accept my sincere apologies for the less than satisfactory stay you had with us. Our goal is to deliver an amazing experience for all of our guests and I am very disappointed this was not the case for you. As you made your reservation through Expedia, any changes would have needed to be made directly with them, however it doesn't sound like we explained that well to you. This is a situation that will be followed up with the team to ensure this does not happen again. Please feel free to contact me at the hotel if you would like to discuss it further.Best,

10/10 – Hervorragend

Lise

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stayed two nights at this hotel. Check-in was quick and the staff was courteous. My room was spacious and clean. The hotel is within walking distance to a restaurant and to the mall. It is also a short drive to the hospital. I enjoyed my stay and will be going back.
Aufenthalt von 2 Nächten im März 2024
Antwort von Kim, General Manage am 28. März 2024
Thank you for staying with us and for the 5 Star Review Lise! We are delighted you enjoyed your stay from our courteous staff to your clean room and our ideal location. We hope your hospital visit went well and we wish you a speedy recovery! Warmly,

10/10 – Hervorragend

Adam

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kim, General Manager am 25. März 2024
Thank you for staying with us Adam and for the 5 Star Review! We are delighted you enjoyed your stay and look forward to welcoming you back again soon! Warmly,

10/10 – Hervorragend

Ana, Montreal

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Jai adoré la temperature de la piscine!!!!
Aufenthalt von 1 Nacht im März 2024
Antwort von Kim, General Manager am 25. März 2024
Merci pour votre commentaire 5 étoiles. Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous espérons vous revoir bientôt !

4/10 – Schlecht

Ryan

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location
Aufenthalt von 3 Nächten im März 2024
Antwort von Meenu am 25. März 2024
Thank you for choosing to stay with us on your recent stay in Ottawa Ryan. Please accept our sincere apologies for the less than satisfactory stay. Should you wish to provide further details of your stay I would welcome the opportunity to discuss with you. I can be reached by contacting the hotel. Meenu, Guest service supervisor

10/10 – Hervorragend

Ashley

Mit der Familie und kleinen Kindern gereist
Good!
Aufenthalt von 1 Nacht im März 2024
Antwort von Meenu am 25. März 2024
Thank you for choosing to stay with us Ashley and for the 5 out of 5 Review! We are delighted you enjoyed your stay with us and we look forward to inviting you back again soon! Meenu, Guest Service supervisor

4/10 – Schlecht

Margie

Aufenthalt von 3 Nächten im März 2024
Antwort von Paul, Guest Service Supervisor am 23. März 2024
Thank you for choosing to stay with us on your recent stay in Ottawa Margie. Please accept our sincere apologies for the less than satisfactory stay. Should you wish to provide further details of your stay I would welcome the opportunity to discuss with you. I can be reached by contacting the hotel.

8/10 – Gut

Geneviève

Geschäftlich gereist
Gut: Personal & Service und Ausstattung
Calm room and kind staff.
Aufenthalt von 2 Nächten im März 2024
Antwort von Paul, Guest Service Supervisor am 23. März 2024
Dear Geneviève, Thank you for choosing Holiday Inn Ottawa East for your recent stay in Ottawa. I am glad you enjoyed your room and our staff made you feel welcome. I hope to have the pleasure of welcoming you back soon.

10/10 – Hervorragend

Tania

Aufenthalt von 1 Nacht im März 2024
Antwort von Kim, General Manager am 12. Apr. 2024
Thank you for staying with us and for the 5 Star Rating Tania! We are delighted you enjoyed your stay with us and we look forward to welcoming you back again soon!Warmly,

8/10 – Gut

Jonathan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was clean
Aufenthalt von 1 Nacht im März 2024
Antwort von Paul, Guest Service Supervisor am 20. März 2024
Thank you for staying with us and for sharing your stay experience Jonathan! We are delighted you enjoyed your stay and for the 4 out of 5 rating! We look forward to welcoming you back again soon!

10/10 – Hervorragend

Jonathan

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bien
Aufenthalt von 1 Nacht im März 2024
Antwort von Meenu, Guest service supervisor am 20. März 2024
Thank you for choosing to stay with us Jonathan and for the 5 out of 5 Review! We are delighted you enjoyed your stay with us and we look forward to inviting you back again soon!

8/10 – Gut

Jose, Springboro

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Paul, Guest Service Supervisor am 20. März 2024
Thank you for staying with us and for sharing your stay experience Jose! We are delighted you enjoyed your stay and for the 4 out of 5 rating! We look forward to welcoming you back again soon!

8/10 – Gut

Martin

Aufenthalt von 1 Nacht im März 2024
Antwort von Meenu am 15. März 2024
Thank you for staying with us and for sharing your stay experience Martin! We are delighted you enjoyed your stay and for the 4 out of 5 rating! We look forward to welcoming you back again soon!

6/10 – Okay

Artem

Geschäftlich gereist
Gut: Sauberkeit
Stayed for a week for work. Breakfast is the same every day and overpriced for what you get. Supper is a little creepy in a large empty room. Heating system is loud and blows a strong current of air against your face. No pen, paper, or even hotel info brochure in the room. Nothing to do around the hotel. Serves the purpose if all you need is to sleep. Safe was a good touch.
Aufenthalt von 6 Nächten im März 2024
Antwort von Rahul Chalana am 13. März 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. We appreciate your honesty as it helps us to improve our services for future guests.We're sorry to hear that you found the breakfast repetitive and overpriced. Your comments regarding the dining experience have been duly noted, and we will discuss this with our culinary team to explore ways to enhance the variety and value of our offerings.Regarding the ambiance during supper, we regret that it did not meet your expectations. We understand the importance of creating a comfortable and inviting atmosphere for our guests, and we will investigate how we can improve the dining environment, especially during quieter periods.We apologize for any disturbance caused by the heating system. Your comfort is important to us, and we will address this issue promptly to ensure a more pleasant experience for our guests.We appreciate your feedback regarding the amenities in the room. We will review our inventory to ensure that essential items such as pens, paper, and hotel information brochures are readily available for our guests' convenience.We understand the importance of providing guests with activities and nearby attractions. We will explore opportunities to enhance the options available around the hotel to better cater to our guests' leisure needs.We are pleased to hear that you found the safe to be a valuable amenity during your stay. Ensuring the safety and security of our guests' belongings is one of our top priorities.Once again, we apologize for any shortcomings during your stay and thank you for bringing them to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience. If you choose to stay with us again, please do not hesitate to reach out to our guest services team, who will be happy to assist you in any way they can.

10/10 – Hervorragend

Geneviève

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Calm room and Kind staff.
Aufenthalt von 2 Nächten im März 2024
Antwort von Meenu am 10. März 2024
Thank you for choosing to stay with us Jeffery and for the 5 Star Review! We are delighted you enjoyed your stay with us and we look forward to inviting you back again soon!

10/10 – Hervorragend

Benoit

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im März 2024
Antwort von Meenu am 10. März 2024
Thank you for choosing to stay with us Jeffery and for the 5 Star Review! We are delighted you enjoyed your stay with us and we look forward to inviting you back again soon!

2/10 – Ungenügend

Aimen

Aufenthalt von 2 Nächten im März 2024
Antwort von Meenu am 28. März 2024
Thank you for choosing to stay with us on your recent stay in Ottawa Aimen. Please accept our sincere apologies for the less than satisfactory stay. Should you wish to provide further details of your stay I would welcome the opportunity to discuss with you. I can be reached by contacting the hotel.-Meenu, Guest service supervisor

8/10 – Gut

Roger

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Paul, Guest Service Supervisor am 7. März 2024
Thank you for staying with us and for sharing your stay experience Roger! We are delighted you enjoyed your stay and for the 4 out of 5 rating! We look forward to welcoming you back again soon!

10/10 – Hervorragend

jeffrey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im März 2024
Antwort von Paul, Guest Service Supervisor am 4. März 2024
Thank you for choosing to stay with us Jeffery and for the 5 Star Review! We are delighted you enjoyed your stay with us and we look forward to inviting you back again soon!

2/10 – Ungenügend

Michelle

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Paul, Guest Service Supervisor am 23. März 2024
Thank you for choosing to stay with us on your recent stay in Ottawa Michelle. Please accept our sincere apologies for the less than satisfactory stay. Should you wish to provide further details of your stay I would welcome the opportunity to discuss with you. I can be reached by contacting the hotel.

8/10 – Gut

Rejean

Gut: Sauberkeit und Zustand der Unterkunft
Bien
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Meenu, Guest service supervisor am 2. März 2024
Thankyou for your stay and review Mr.Rejean. Hope to see you again. Warm regards.

6/10 – Okay

Debra

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Paul, Guest Service Supervisor am 23. März 2024
Dear Debra,Thank you for choosing Holiday Inn Ottawa East for your recent stay in Ottawa. I am glad to see that you enjoyed your overall stay with us. And notice that there is room for improvement. Please do not hesitate to advise us on how we can make your stay better. I look forward to welcoming you back again.