2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka
Bewertungen
8,6
Hervorragend
Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
65 von insgesamt 130 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
65
40 von insgesamt 130 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
40
19 von insgesamt 130 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
19
5 von insgesamt 130 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
5
1 von insgesamt 130 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
1
8,8/10
Sauberkeit
8,8/10
Personal & Service
8,8/10
Ausstattung
8,8/10
Zustand der Unterkunft
8,8/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
DANILO RYAN, LAS VEGAS
10. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfect as always
DANILO RYAN
Aufenthalt von 4 Nächten im April 2024
Antwort von Receptionist/S.Nakajima am 10. Mai 2024
Thank you for staying and sharing your review with us.We are happy to hear your good comment.We will continue to make every effort to improve our hotel, and we hope that you will visit us when you come to Osaka.
8/10 – Gut
Yang
Mit der Familie gereist
2. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
good location, reasonable price
Yang
Aufenthalt von 2 Nächten im April 2024
Antwort von Receptionist MERCURE TOKYU STAY OSAKA NAMBA am 3. Mai 2024
Thank you very much for staying at Tokyu Stay Mercure Osaka Namba.We appreciate your valuable feedback and will do our best to make your stay as comfortable as possible.We will continue to be a better hotel in the future, so we hope that you will stay at our hotel when you come to Osaka.
10/10 – Hervorragend
Rosfina
Mit der Familie gereist
12. Apr. 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very nice hotel. Laundry inside the room is convenient. Great location. We will stay again and highly recommended.
Rosfina
Aufenthalt von 4 Nächten im April 2024
Antwort von Receptionist MERCURE TOKYU STAY OSAKA NAMBA am 13. Apr. 2024
Thank you again for taking the time out of your busy schedule to post your review.All of our staff are very happy to read that you were able to relax in your room and our service.We will be welcome anytime.Thank you again for taking the time out of your busy schedule to post your review.
6/10 – Okay
Diana
Mit der Familie gereist
3. Apr. 2024
Gut: Zustand der Unterkunft
The hotel is great located, unfortunately it looks so busy that the service is overall.
The room was not very clean, it was a bad smell in the bathroom that feels that they do not clean well
Diana
Aufenthalt von 3 Nächten im März 2024
Antwort von Mercure Tokyu Stay Osaka Namba am 3. Apr. 2024
Dear Valued Guest,Thank you very much for your valued reviews.We apologize for our imperfectness and we try to improve our quality.Last but not least, thank you very much.Best Regards,Mercure Tokyu Stay Osaka Namba
10/10 – Hervorragend
Juan
Mit dem Partner gereist
27. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
After a long trip getting to Japan, staying in this hotel was relaxing. The room size was good for Japan and everything was new and clean. Also everything in Osaka is close by; dotonburi, malls, and luxury stores are a 5-10 minute walk. The mall is a block away. The breakfast buffet was also delicious.
Juan
Aufenthalt von 2 Nächten im März 2024
Antwort von Tokyu Stay Mercure Osaka Namba am 27. März 2024
Thank you very much for choosing our hotel and sharing your reviews. We are very glad to hear that you had a good time here. If you have an opportunity to visit Osaka again, we are looking forward to seeing you.
8/10 – Gut
Matthew
Mit dem Partner gereist
24. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Right in the centre of the Dotonburi shopping and food area, this hotel is well placed for the hustle and bustle of Osaka. The hotel room was modern and stylish but outside and in the lobby is very busy and at times you can hear the street noise in your room. There were lots of Westerners staying at this hotel so there are lots of English and western bits and pieces around the place. If you prefer a more authentic Japanese experience I wouldn't recommend this hotel.
Matthew
Aufenthalt von 4 Nächten im März 2024
Antwort von Receptionist/S.Tanaka am 25. März 2024
Dear Valued Guest,Greetings from Mercure Tokyu Stay Osaka NambaThank you very much for your valued reviews.We are glad that you enjoyed your stay in our hotel.Also, from bottom our heart we are sorry if there is some imperfections during your stay.We hope that we could welcoming you in another chance.Best Regards,Mercure Tokyu Stay Osaka Namba
10/10 – Hervorragend
REMY
Mit dem Partner gereist
22. März 2024
Gut: Ausstattung und Zustand der Unterkunft
The Family Mart only half a minute away from the hotel which we love the food for affordable breakfast and snacks. Dotonbori is only 5 min walk. The hotel decor is beautuful
REMY
Aufenthalt von 7 Nächten im März 2024
Antwort von Receptionist/H.OHSHIBA am 24. März 2024
Thank you for choosing our hotel.We are very pleased to receive such a high evaluation.Thank you also for your specific praise of our location and interior design.We will continue to make every effort to provide services that satisfy our guests.We look forward to seeing you again.Sincerely,
10/10 – Hervorragend
Johnathan
Mit dem Partner gereist
21. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great Hotel in a excellent spot.
Johnathan
Aufenthalt von 7 Nächten im März 2024
Antwort von Receptionist/H.OHSHIBA am 24. März 2024
Thank you for choosing our hotel.We are very pleased to receive such a high evaluation.We will continue to make every effort to provide services that satisfy our guests.We look forward to seeing you again.Sincerely,
6/10 – Okay
Michael
4. März 2024
Michael
Aufenthalt von 3 Nächten im März 2024
Antwort von Mercure Tokyu Stay Osaka Namba am 24. März 2024
Thank you very much for sharing your review. We are looking forward to seeing you again.
6/10 – Okay
Jessica
29. Feb. 2024
Gut: Personal & Service
Jessica
Antwort von Receptionist/H.OHSHIBA am 3. März 2024
Thank you for staying at our hotel, we appreciate your valuable review.We will continue to make every effort to satisfy our guests.We look forward to seeing you again.Sincerely,Receptionist/H.OHSHIBA
10/10 – Hervorragend
Pedro
Mit der Familie gereist
21. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent room and location.
Pedro
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Tokyu Stay Mercure Osaka Namba am 21. Feb. 2024
Thank you very much for staying and sharing your review with us. We will continue to improve our service. If you have an opportunity to visit Osaka, we all are looking forward to seeing you again.
8/10 – Gut
Verifizierter Reisender
Mit der Familie gereist
20. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Receptionist MERCURE TOKYU STAY OSAKA NAMBA am 20. Feb. 2024
Thank you very much for choosing Tokyu Stay Mercure Osaka Namba out of many hotels.We prepared washing macine with dry function for almost rooms※except standard and accessible twin.We apologize for the inconvenience caused by the darkness of the room.We have some lights for rental, Please let us know next time.As you mentioned our hotel is located near Namba Station and Shinsaibashi Station . We are very happy to receive your comment regarding our location.We have shopping mall and restaurant also near by.We appreciate your valuable feedback and will do our best to make your stay as comfortable as possible.We will continue to be a better hotel in the future, so we hope that you will stay at our hotel when you come to Osaka.
10/10 – Hervorragend
PO-YUN
18. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
不錯的體驗
酒店位置很好,設備也很齊全,還有洗衣機,唯一的問題是房間實在是太暗了,鏡子也是暗的~
PO-YUN
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Mercure Tokyu Stay Osaka Namba am 19. Feb. 2024
Thank you for staying and sharing your review with us. We apologize for the inconvenience caused by the issue. We will continue to improve our service. We are looking forward to seeing you soon.
10/10 – Hervorragend
chi kit
Mit der Familie gereist
18. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything is good.
Except Parking.
KYUNG MIN
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Mercure Tokyu Stay Osaka Namba am 8. Feb. 2024
Thank you for selecting us out of the many possible places here.It's a pleasure to serve you, thank you for your valuable feedback.Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.May you have a nice day.Best regards,
8/10 – Gut
Ming Yin
Mit der Familie gereist
8. Feb. 2024
Gut: Zustand der Unterkunft und Komfort des Zimmers
空間度比計適服,但清潔就一般,連手洗盆有上手留污糟物在去水位,我住三天佢哋都依然無留意唔知
Ming Yin
Aufenthalt von 3 Nächten im Februar 2024
10/10 – Hervorragend
Verifizierter Reisender
1. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel in a great location. Rooms were large and comfortable!
Verifizierter Reisender
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Mercure Tokyu Stay Osaka Namba am 1. Feb. 2024
Thank you for staying and sharing your review with us. We will continue to improve our service. We are looking forward to seeing you soon.
10/10 – Hervorragend
ALDO
27. Jan. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
just fantastic
ALDO
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Tokyu Stay Mercure Osaka Namba am 27. Jan. 2024
Thank you very much for using Tokyu Stay Mercure Osaka Namba.All of our staff are very happy to receive your compliments.Thank you for taking the time out of your busy schedule to post.Tokyu Stay Mercure Osaka Namba
10/10 – Hervorragend
Priscila
Mit der Familie gereist
18. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Priscila
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Receptionist/S.Tanaka am 19. Jan. 2024
Dear Valued Guest,Greetings from Mercure Tokyu Stay Osaka NambaThank you very much for your valuable reviews!Hope we could welcome you in another chance!Thank you very much.
10/10 – Hervorragend
Steve
12. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the walkability.
Steve
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Mercure Tokyu Stay Osaka Namba am 12. Jan. 2024
Thank you for staying and sharing your review with us! We will continue to improve our service. We are looking forward to seeing you soon.
8/10 – Gut
Alyssa
Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
9. Jan. 2024
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Alyssa
Aufenthalt von 3 Nächten im November 2023
Antwort von Mercure Tokyu Stay Osaka Namba am 11. Jan. 2024
Thank you for choosing our hotel for your stay.We hope your stay had been a pleasant one.And we also would like to express our gratitude for your time to leave your evaluation of your stay.We hope to see you again at our hotel.
8/10 – Gut
Marcia Ana
6. Jan. 2024
Marcia Ana
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Mercure Tokyu Stay Osaka Namba am 28. Jan. 2024
Dear Marcia Ana,Greetings from Mercure Tokyu Stay Osaka NambaThank you very much for staying with us.Thank you very much for your valuable reviews and it is our pleasure to have you as our guest.We hope that we could welcoming you in another chance!Last but not least , thank you very much!
8/10 – Gut
Marcia Ana
6. Jan. 2024
Marcia Ana
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Mercure Tokyu Stay Osaka Namba am 28. Jan. 2024
Dear Marcia Ana,Greetings from Mercure Tokyu Stay Osaka NambaThank you very much for staying with us.Thank you very much for your valuable reviews and it is our pleasure to have you as our guest.We hope that we could welcoming you in another chance!Last but not least , thank you very much!
10/10 – Hervorragend
C Y
Mit der Familie gereist
5. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The breakfast was delicious, freshly made croissant was a great way to start the morning with.
The room are a little too dark for my liking, but the overall stay was a great experience.
We will definitely stay again.
C Y
Antwort von Mercure Tokyu Stay Osaka Namba am 10. Jan. 2024
Thank you very much for choosing our hotel and staying with us. We are glad to hear that you had a good time and enjoyed the breakfast. If you have an opportunity to visit Osaka, we all hope to see you again. Thank you very much for your time and warm comments here.
10/10 – Hervorragend
Rose
Mit dem Partner gereist
4. Jan. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very dark moody rooms. Great vibe, hard to find socks in dark room.
Rose
Antwort von Tokyu Stay Mercure Osaka Namba am 9. Feb. 2024
Thank you for staying and sharing your review with us. We apologize for the inconvenience caused by the darkness。 We will continue to improve our service. We are looking forward to seeing you soon.
8/10 – Gut
Christine
28. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Christine
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von MERCURE TOKYU STAY OSAKA NAMBA am 29. Dez. 2023
Thank you for selecting us out of the many possible places here.It's a pleasure to serve you, thank you for your valuable feedback.Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.May you have a nice day.Best regards,MERCURE TOKYU STAY OSAKA NAMBA
10/10 – Hervorragend
Suwardy
Mit der Familie gereist
20. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Suwardy
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Receptionist/S.Tanaka am 20. Dez. 2023
Dear Valued Guest,Thank you very much for staying and choosing our hotel during your trip in Osaka.It is our pleasure to have you as our guest and we are appreciated your valuable reviews. Hopefully we could welcoming you in another time.Best Regards,Mercure Tokyu Stay Osaka Namba
10/10 – Hervorragend
ousha
Mit der Familie gereist
18. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect location a minute to donbori street ,,, staff are friendly
ousha
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mercure Tokyu Stay Osaka Namba am 18. Dez. 2023
Thank you very much for your stay with us. We are glad to hear that you had a good time here in Osaka. If you have an opportunity to visit Osaka, we hope to see you again. Thank you for your time to write the comment.
10/10 – Hervorragend
roeann
Mit der Familie gereist
8. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a good time
roeann
Antwort von Receptionist/S.Tanaka am 7. Feb. 2024
Dear Roeann,Greetings from Mercure Tokyu Stay Osaka NambaThank you very much for your valuable reviews. Glad to know that you had a good time in our hotel! We hope that we could welcoming you in another chance.Last but not least, thank you very much.
6/10 – Okay
Jade
Mit dem Partner gereist
7. Dez. 2023
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
The hotel itself is decent. It is small, the gym only has cardio equipment. the lounge is only a few tables and a pool table. The shower water pressure is horrible. I would not recommend based on the water pressure. The room itself was clean but small. I believe there are better options around the area for the same price.
Jade
Aufenthalt von 2 Nächten im November 2023
Antwort von NAKATA am 8. Dez. 2023
Thank you for staying at Tokyu Stay Mercure Osaka Namba. As mentioned in the comments, our gym is equipped with running machines, cycling machines, and mats.We sincerely apologize for the inconvenience caused regarding the water pressure in the shower. Please contact the front desk and we will assist you. I hope you don't mind this and use it again next time.Thank you for taking the time out of your busy schedule to post.Tokyu Stay Mercure Osaka Namba
10/10 – Hervorragend
Raul
Mit der Familie gereist
7. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hotel. Close to everything and if not the stations are all short walking distance. Hotel is clean, modern, spacious. May I just suggest to provide microwave and add English channels on TV - no big deal but it’ll help.
Raul
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von NAKATA am 8. Dez. 2023
Thank you for choosing Tokyu Stay Mercure Osaka Namba from among our star-rated hotels.All the staff members were happy to read that you liked our hotel. Regarding the English TV channels, we will take your valuable opinions into consideration in the future.Thank you for taking the time out of your busy schedule to post.I look forward to using you again.
10/10 – Hervorragend
Ian
4. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ian
Aufenthalt von 3 Nächten im November 2023
Antwort von Mercure Tokyu Stay Osaka Namba am 6. Dez. 2023
Thank you for staying and sharing your review with us. We will continue to improve our service. We are looking forward to seeing you soon.
10/10 – Hervorragend
Michael
30. Nov. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place
Michael
Aufenthalt von 1 Nacht im November 2023
Antwort von Tokyu Stay Mercure Osaka Namba am 30. Nov. 2023
Thank you very much for staying with us.We are happy to hear your good comment.We are looking forward to seeing you again.Best Regards,
10/10 – Hervorragend
Capucine
Mit der Familie gereist
25. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved this hotel, great staff and wonderful location.
Capucine
Aufenthalt von 3 Nächten im September 2023
Antwort von Front Mercure Tokyu Stay Osaka Namba am 29. Nov. 2023
Dear Guest,Thank you very much for staying with us.We are happy to hear such a good comment!We are looking forward to seeing you again.Best Regards,
10/10 – Hervorragend
marysol
19. Nov. 2023
marysol
Aufenthalt von 3 Nächten im November 2023
Antwort von Mercure Tokyu Stay Osaka Namba am 11. Dez. 2023
Thank you very much for staying at our hotel.We are very honored to receive such a high evaluation. Did you enjoy relaxing during your stay?If you have a chance to come to Osaka again, we are looking for welcoming you!
10/10 – Hervorragend
Rene
Mit dem Partner gereist
16. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
super helpful staff.
10/10 will recommend
Rene
Aufenthalt von 2 Nächten im November 2023
Antwort von Reception H.OHSHIBA am 17. Nov. 2023
Dear Guest,Thank you very much for staying with us.We are happy to hear such a good comment!We are looking forward to seeing you again.Best Regards,
8/10 – Gut
Ju Yeon
Mit der Familie gereist
15. Nov. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Hotel is really close to dotonbori and access to two different subway stations. Room cleaning was good and MOST of staffs we encountered were very nice and helpful. Only one staff during the check-in wasn’t nice (weird vibe given and was almost yelling at me but then he smiled and talked slower to other customers in front of me)
Ju Yeon
Aufenthalt von 3 Nächten im November 2023
Antwort von Tokyu Stay Mercure Osaka Namba am 15. Nov. 2023
Thank you for staying and sharing your review with us. We will continue to improve our service. We are looking forward to seeing you soon.
10/10 – Hervorragend
Nerisa
Mit einer Gruppe gereist
14. Nov. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
location is good.
Nerisa
Aufenthalt von 6 Nächten im November 2023
Antwort von Receptionist/S.Tanaka am 14. Nov. 2023
Dear Valued Guest,Warmest Greetings from Mercure Tokyu Stay Osaka NambaThank you very much for choosing and staying in our hotel.Thank you very much for your valuable reviews and we are so glad to welcoming you as our guest.Hope we could welcoming you in another chance.Thank you very much.
10/10 – Hervorragend
Melissa
Mit einer Gruppe gereist
14. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was perfect in all aspects except its lighting :) it will be great if there are better lighting along the corridors and in the room
Melissa
Antwort von Reception H.OHSHIBA am 15. Nov. 2023
Thank you for staying and sharing your review with us. As you pointed out, the illuminance of our hotel is a major issue, and we plan to take various approaches to resolve it as soon as possible.We are looking forward to seeing you soon:)
10/10 – Hervorragend
Nickolas
Mit dem Partner gereist
10. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a beautiful hotel and it location is unbeatable
Nickolas
Aufenthalt von 3 Nächten im August 2023
Antwort von Mercure Tokyu Stay Osaka Namba am 11. Nov. 2023
Thank you for staying and sharing your review with us. We will continue to improve our service. We are looking forward to seeing you soon.
10/10 – Hervorragend
Mae
7. Nov. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
great location. Beautiful hotel
Mae
Aufenthalt von 1 Nacht im November 2023
Antwort von Mercure Tokyu Stay Osaka Namba am 9. Nov. 2023
Dear Guest,Thank you very much for staying with us.We are happy to hear your good comment.We are looking forward to seeing you again.Best Regards,Reception S. Nakajima
10/10 – Hervorragend
HANAH, Werrington
Mit der Familie gereist
4. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very nice hotel
HANAH
Aufenthalt von 3 Nächten im September 2023
Antwort von Mercure Tokyu Stay Osaka Namba am 4. Nov. 2023
Thank you for staying and sharing your review with us. We will continue to improve our service. We are looking forward to seeing you soon.
8/10 – Gut
Adrian
Mit dem Partner gereist
3. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to tourist area of Dontonbori and relatively close to different transport lines. Rooms very clean and modern. Minimal facilities with very basic ‘gym’.
Staff were very helpful and catered to our needs. Breakfast was ok and offered a take away option if you prefer to grab some food on the run.
Adrian
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Mercure Tokyu Stay Osaka Namba am 4. Nov. 2023
Thank you for staying and sharing your review with us. We will continue to improve our service. We are looking forward to seeing you soon.
8/10 – Gut
Ka Yi
Mit der Familie gereist
28. Okt. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient location and pretty decent place overall. The lightings in the room is odd though, hard to do makeup with the lack of lighting. The size of the trash cans are way too small. Staff are friendly.
Ka Yi
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Mercure Tokyu Stay Osaka Namba am 28. Okt. 2023
Thank you very much for choosing our hotel and staying with us. We are glad to hear that you liked the location. We apologize for the inconvenience regaring the lighting in the room. We have lending LED mirror, stand lights, desk light and so on. Please feel free to ask us if you have an opportunity to stay in our hotel again. We will continue improving our service and doing our best. Thank you for your time and comments.
8/10 – Gut
Keng Ngee, Kenny
22. Okt. 2023
Gut: Sauberkeit und Personal & Service
All good
Keng Ngee, Kenny
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Mercure Tokyu Stay Osaka Namba am 22. Okt. 2023
Thank you very much for choosing and staying our hotel. We are glad to hear that you had a good stay with us. If you have an opportunity to visit here, we hope to see you again. We will do our best to improve our service. Thank you for your comments and time.
10/10 – Hervorragend
Shiralee
Mit der Familie und kleinen Kindern gereist
20. Okt. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location beds very comfortable
Shiralee
Antwort von Mercure Tokyu Stay Osaka Namba am 22. Okt. 2023
Thank you very much for choosing and staying our hotel. We are glad to hear that you had a good stay here in Osaka. If you have an opportunity to visit here, we hope to see you again. We will do our best to improve our service and make guests more comfortable. Thank you for your comments and time.
10/10 – Hervorragend
Fay Stombler
18. Okt. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Fay Stombler
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Mercure Tokyu Stay Osaka Namba am 25. Okt. 2023
Thank you for staying and sharing your review with us. We will continue to improve our service. We are looking forward to seeing you soon.
10/10 – Hervorragend
Ray
16. Okt. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ray
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Receptionist/H.OHSHIBA am 17. Okt. 2023
Thank you for staying at our hotel.Did your laptop arrive safely?We are honored to receive such high praise.We look forward to using your service again.Best regards,
Antwort von Mercure Tokyu Stay Osaka Namba am 9. Okt. 2023
Thank you for staying and sharing your review with us. We have plug for rental. We will continue to improve our service. We are looking forward to seeing you soon.
10/10 – Hervorragend
Airene Aguilar, Surrey
4. Okt. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Airene Aguilar
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Mercure Tokyu Stay Osaka Namba am 10. Okt. 2023
Thank you for staying and sharing your review with us.We are looking forward to seeing you soon.Thank you for staying and sharing your review with us.We are looking forward to seeing you soon.