Innenpool, Außenpool (je nach Saison geöffnet), Cabañas (kostenlos)
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Bewertungen von XL Hotels - All inclusive

XL Hotels - All inclusive
Sarigerme Mah., 2077 Sok. No. 9 Ortaca, Ortaca, Mugla

Bewertungen

6,6
7 von insgesamt 29 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
8 von insgesamt 29 Gästebewertungen haben eine Bewertung von 8 - Gut" "
4 von insgesamt 29 Gästebewertungen haben eine Bewertung von 6 - Okay" "
4 von insgesamt 29 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
6 von insgesamt 29 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,0/10

Sauberkeit

7,0/10

Personal & Service

5,0/10

Ausstattung

5,8/10

Zustand der Unterkunft

6,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ein sehr schönes Hotel mit einer wunderschönen Aussicht aufs Meer :) Die Lage ist top. Das Hotel liegt sehr weit oben, aber mit dem Shuttlebus kann man kostenlos zum hoteleigenen Strand fahren. Der Strand ist sehr sauber und ruhig. Kann das Hotel auf jeden Fall weiterempfehlen.
Aufenthalt von 3 Nächten im Juli 2021
Antwort von XL Hotels Sarıgerme Management am 29. Juli 2021
Zunächst einmal vielen Dank, dass Sie uns für Ihren Aufenthalt gewählt haben. Wir freuen uns sehr, dass Sie sich die Zeit genommen haben, uns zu bewerten. Wir hoffen, dass wir die Chance haben, Sie wieder begrüßen zu dürfen.

6/10 – Okay

Michael

Aufenthalt von 1 Nacht im Juli 2021
Antwort von XL Hotels Sarıgerme Management am 27. Juli 2021
Thank you for choosing us for your stay. We see that you did not specify the points that you are not satisfied with in the scoring you have given. Your valuable comments will help us improve our services. We hope that you will choose us next time and we will have a chance to compensate for your dissatisfaction.

10/10 – Hervorragend

Gonca

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Ottium Senses X Lıfe Hotel +18 am 3. Nov. 2023
Dear Roland,Thank you so much for your nice and valuable comment. We are glad you are satisfied. We will definitely take your advice into consideration. Hope to see you again soon. Best RegardsFront Office Manager Yusufhan Ozusen

6/10 – Okay

mustafa umut

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Ottium Senses X Lıfe Hotel +18 am 20. Okt. 2023
We would like to thank you for choosing Otium Senses Xlife hotel for your stay and we would be pleased to welcome you again in our hotel.

8/10 – Gut

Jeremy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Excellent rooms, impressive facade, grounds, pool and views wonderful. Given this we were surprised at the state of the sunbeds and some of the other furniture, even more so by the unavailability of the Internet anywhere except at reception. It was sometimes hard to escape the incessant music, particularly frustrating when you want to appreciate the wonderful views and the sounds of nature. Some of the staff were excellent, notably in the restaurant, and at reception, but the younger ones in particular seemed to be a lot more interested in their phones and chatting to each other than the clientele.
Aufenthalt von 3 Nächten im September 2023

8/10 – Gut

Biser Vurov

Geschäftlich gereist
Good
Good hotel, in restaurant is not so clean at all.
Aufenthalt von 4 Nächten im September 2023
Antwort von Ottium Senses X Lıfe Hotel +18 am 20. Okt. 2023
We would like to thank you for choosing Otium Senses Xlife hotel for your stay and we would be pleased to welcome you again in our hotel.

2/10 – Ungenügend

Isabel

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
The food was disgusting made me sick then we was literally 2 mins late for snacks they refused to do us chips so we had to go pay for food down the roads pool near dinning area was dirty
Aufenthalt von 2 Nächten im September 2023

2/10 – Ungenügend

Ghandi

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our recent stay at this hotel was far from enjoyable. Despite receiving confirmation of an early check-in, our room was not ready upon arrival. The frustration began when we encountered the night staff who seemed to have no command of English, making communication virtually impossible. As a result, they provided us with a temporary room that left much to be desired. Unfortunately, our disappointment didn't end there. The following morning, our experience took a nosedive at breakfast. The food served was well below our expectations, with tasteless and unappetizing options that left us regretting our decision to dine at the hotel. All in all, this stay was marred by a lack of communication, a substandard room, and an unimpressive breakfast experience. We expected much more from this hotel and hope that these issues can be addressed for future guests.
Aufenthalt von 2 Nächten im September 2023
Antwort von Ottium Senses X Lıfe Hotel +18 am 20. Sept. 2023
Thank you for choosing the Otium Senses Xlife Hotel for your stay. Thank you also for sharing your holiday experience with us. You can be sure that the necessary corrections will be made regarding the issues you have mentioned.We would like to state that we will be pleased to welcome you again in our hotel.

8/10 – Gut

Dolores

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2023
Antwort von Ottium Senses X Lıfe Hotel +18 am 20. Okt. 2023
We would like to thank you for choosing Otium Senses Xlife hotel for your stay and we would be pleased to welcome you again in our hotel.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Çalışanların güleryüzü ve yemeklerin hem çeşidi hem lezzetli olması nedeniyle çok memnun kaldık ancak odaların yenilenmesi lazım, özellikle banyolar oldukça eski ve bakımsızdı
Aufenthalt von 2 Nächten im August 2023
Antwort von Ottium Senses X Lıfe Hotel +18 am 23. Aug. 2023
Değerli Misafirimiz , yorumunuz için teşekkür eder , sizleri tekrar otelimizde ağırlamaktan memnuniyet duyacağımızı belirtmek isteriz.

8/10 – Gut

mustafa

Gut: Personal & Service
Aufenthalt von 4 Nächten im August 2023

4/10 – Schlecht

Nazlican

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
The hotel is exaclty as previous travelers have described. First of all the rooms: there were some damages in the room: the fridge had mold and the shower head was broken, they have changed this the day after check in. Every night they cut off the water and when I had called the reception they turned it on (very strange). Secondly: The sunbeds around the pool are broken (called beforehand if they had changed the beds and they said yes, well they didn’t). Thirdly: the service in the restaurants: the waiters were rude and very unprofessional, they didn’t clean the tables (just wiped the table with the table cloth and than put the same table cloth back on table). They didn’t had enough staff so they were very slow with cleaning tables and shortage on cutlery. The food was okay (not many options but tasted good) but they didn’t refill the food so there was not enough for everyone. And after 21:00 they put very loud music, so dining quitly after 21:00 is not optional (mentioned to the staff to change the music but they did not and their response was also very rude), do not expect much from the beach bar as well not many drink options and the cups are not very clean. The views of the hotel are very nice and the rooms were clean. But thats very much it.
Aufenthalt von 10 Nächten im Juli 2023
Antwort von Ottium Senses X Lıfe Hotel +18 am 23. Aug. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

Dogukan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Ottium Senses X Lıfe Hotel +18 am 7. Juli 2023
Değerli Misafirimiz , Öncelikle konaklamanız için Ottium Senses X Life Hotel tercihiniz için teşekkür ederiz. Zaman ayırıp tatilinizi yorumladığınız için ayrıca teşekkür eder , sizleri tekrar otelimizde ağırlamaktan menuniyet duyacağımızı belirtmek isteriz.

6/10 – Okay

Rusen

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
Yatak ve oda temizdi ancak odada eksiklikler vardı. Vasat bir otel. Fiyat performans açısından düşük. Çalışan personel iyi ancak özellikle içecek kalitesi çok kötü. Paranızla dahi kaliteli bir içki yok. Özellikle havuz çevresinde temizlik çok kötü, şezlonglar kırık. Yemeklerde çeşit az ancak lezzetliydi.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Ottium Senses X Lıfe Hotel +18 am 5. Juli 2023
Değerli misafirimiz , Otium Senses X Life Hotel konaklama tercihiniz için teşekkür ederiz. Belirtmiş olduğunuz konularla ilgili yapmış olduğumuz araştırma sonucunda rezervasyon yaptığınız oda konsept içeriği ile web sitesi üzerinde belirtilen ve size sunulan içerik aynı olmaktadır. Eksik olarak tanımladığnız isteklerinizle ilgili herhangi bir talebiniz bulunmadığını görmekteyiz. Rezervasyon öncesi bilgilendirme talep etmeniz durumunda Alkollü içecek konsept bilgilendirmesi yapılmaktadır. Genel alan ve Havuz çevresinde sürekli olarak temizlik ekibimiz bulunmakta ve denetlenmektedir. Bunlara ek olarak belirtmek isterim ki misafirlerimizin konaklama süreçlerinde hizmet standartları dahilinde talepleri hızlı bir şekilde yerine getirilmekte ve misafir memnuniyeti sağlanmaktadır. Değerli görüşlerinizi bizlerle paylaştığınız için teşekkür eder , sizleri tekrar otelimizde ağırlamaktan memnuniyet duyacağımızı belirtiriz.

2/10 – Ungenügend

thierry, Dijon

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
visiblement on nous a logé dans les parties reservées aux employés, clim hs , plusieurs lit , portes qui ne ferment pas , fuites d'eau , ...etc
Aufenthalt von 1 Nacht im Juli 2022

2/10 – Ungenügend

Dilek

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bad
Aufenthalt von 4 Nächten im Juni 2022
Antwort von X life hotel am 30. Juni 2022
sizlere daha iyi hizmet verebilmemiz adına değerli görüşlerinizi bizimle paylaşmanızı dileriz

10/10 – Hervorragend

Asia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Me and my husband stayed in the hotel for 1 week. Amazing hotel with great panoramic views of mountain and ocean! In fact the hotel is on a mountain which is very rare, truly stunning and great for pictures. Everton the hotel are so friendly I can’t say one bad thing about the hotel it was just beautiful. The best thing for us was the two dogs Tina and Gorgey so lovely! We will definitely come back to this hotel for sure.
Aufenthalt von 7 Nächten im Mai 2022
Antwort von X life hotel am 30. Juni 2022
Thank you for your nice comments, your valuable opinions motivate us more, we would like to inform you that we will be very happy to welcome you again in our facility.

4/10 – Schlecht

Karen

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Very very poor
Let’s start with the good points Freshly decorated room only let down was an old toilet left in situ. Nice views of the sea and mountains. Nice pool area although sun beds broken and old Staff friendly Cleanliness of hotel was good. BAD POINTS Had to go looking for food. Panoramic bar was supposed to be open for snacks and drinks this was never manned until I complained and even then there was no snacks. Main bar served drinks. I asked for a lager and a wine and we received half a glass of both each. Food was overall poor. Evening meal was chicken turkey or meatballs with chips rice and salad. Lunch next day was chicken turkey or meatballs!!! Breakfast no fruit on offer no yoghurts selection was eggs salami salad cornflakes and bread. Complained to manager asked for refund but was not interested just told me all places now open Private beach disappointing we were embarrassed to sit next to another all inclusive due to the broken beds and umbrellas. The snack bar was an old run down shack again that was never open for drinks or snacks. We promptly left. Overall we stayed for 24hours out of our 3 night all inclusive break. Couldn’t take anymore of the poor quality and as for all inclusive that is a complete joke!!! General manager needs to up his game if he wants the customers to come to this hotel. It is a shame really as this could be a nice place. There was more but have ran out of characters
Opening times for refreshments Beach bar never open Panoramic bar also closed and when opened the next day still did not serve snacks
Bus shuttle to run down area of beach
Aufenthalt von 3 Nächten im Mai 2022
Antwort von X life hotel am 18. Mai 2022
We shared your comments with the relevant departments and evaluated them, your comments guide us in this difficult process.

10/10 – Hervorragend

Mehtap

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im April 2022
Antwort von X life hotel am 5. Mai 2022
Merhaba Mehtap hn olumlu yorumlarınız ve memnuniyetiniz için tesekkur ederiz, yorumlarınız bu zorlu süreçte bizlere güç vermekte olup, sizleri tekrar tesisimizde ağırlamaktan memnuniyet duyacağımızı bildirmek isteriz

8/10 – Gut

Deniz

Aufenthalt von 2 Nächten im April 2022
Antwort von X life hotel am 5. Mai 2022
Merhaba Değerli Misafirmiz yuksek puanlı yorumlarınız ilerlemekte oldugumuz bu zorlu yolda bızlere guc vermektedir, sizleri tekrar tesisimizde ağırlamaktan memnuniyet duyacağımızı bildirmek isteriz

10/10 – Hervorragend

Birand

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fiyat performans olarak gayet iyi, denize mesafesi yürümeyi sevenler için ideal. Yemekler ve odalar ortalama üstü
Aufenthalt von 2 Nächten im April 2022
Antwort von X life hotel am 5. Mai 2022
Merhaba Değerli Misafirmiz yuksek puanlı yorumlarınız ilerlemekte oldugumuz bu zorlu yolda bızlere guc vermektedir, sizleri tekrar tesisimizde ağırlamaktan memnuniyet duyacağımızı bildirmek isteriz

6/10 – Okay

Kenan

Aufenthalt von 1 Nacht im April 2022
Antwort von X life hotel am 5. Mai 2022
Değerli Misafirmiz yorumlarınız sizlere daha iyi hizmet verebilmek adına bizlere klavuzluk yapmakta , sizleri tekrar tesisimizde ağırlamaktan memnuniyet duyacağımızı bildirmek isteriz

10/10 – Hervorragend

Abdullah

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2022
Antwort von X life hotel am 11. Mai 2022
yorumlarınız ıcın cok tesekkur ederız, sızı tekrar tesısımızde agırlamaktan memnunıyet duyacagımızı bıldırmek ısterız

2/10 – Ungenügend

Pawel

Aufenthalt von 1 Nacht im Oktober 2021

8/10 – Gut

Gabriel

Aufenthalt von 1 Nacht im September 2021

4/10 – Schlecht

Sergey

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Avoid by all costs. The hotel is like time machine. Everything is outdated and time-worn, interiors are gaudy and the property on the hole is in unsanitary condition. I don't know how this type of business can exist in 2021. P.S. It's not adult only cause you can actually see kids running and screaming by the pool.
Aufenthalt von 4 Nächten im August 2021

8/10 – Gut

Alptekin

Aufenthalt von 2 Nächten im Juli 2021
Antwort von XL Hotels Yönetimi am 27. Juli 2021
Puanlamanız ve konaklamanızda bizleri tercih ettiğiniz için teşekkür ederiz. Herhangi bir yorum yazmadığınız için size tam mutlu edemediğimiz noktaları öğrenemedik. Eksik gördüğünüz noktalar konusunda bilgi verirseniz biz de bu yönümüzü geliştirmek için kullanırız. Sizleri tekrardan ağırlamak bizleri onurlandıracaktır. Hoşçakalın

4/10 – Schlecht

ÖNDER

Aufenthalt von 1 Nacht im Juli 2021
Antwort von XL Hotels Yönetimi am 27. Juli 2021
Önder Bey, Konaklamanızda bizleri tercih ettiğiniz için teşekkür ederiz. Vermiş olduğunuz puanlamada memnun kalmadığınız noktaları belirtmediğinizi görüyoruz. Sizin değerli yorumlarımızı eksik kaldığımız hizmetlerimizi geliştirmemize yardımcı olacaktır. Dileriz bir sonraki sefer bizleri tercih eder ve sizlerin memnuniyetsizliğinizi telafi etme şansımız olur. Hoşçakalın.

2/10 – Ungenügend

Melahat

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Her şey dahil konseptli hiçbir sey olmayan şantiye Yiyecek yoktu abartmıyorum.
Aufenthalt von 2 Nächten im Juli 2021
Antwort von XL Hotels Yönetimi am 27. Juli 2021
Önder Bey, Konaklamanızda bizleri tercih ettiğiniz için teşekkür ederiz. Vermiş olduğunuz puanlamada memnun kalmadığınız noktalarda sadece yemek konusu dışında diğerlerini belirtmediğinizi görüyoruz. Sizin değerli yorumlarımızı eksik kaldığımız hizmetlerimizi geliştirmemize yardımcı olacaktır. Dileriz bir sonraki sefer bizleri tercih eder ve sizlerin memnuniyetsizliğinizi telafi etme şansımız olur. Hoşçakalın.