6/10 – Okay
Felix
5. Aug. 2025
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The hotel itself was cozy and modern with comfortable beds. We arrived with 4 people as family and we had a family room. Not much space but pretty ok to stay for one night.
Hotel is situated close to the city center in walking distance. There are plenty free parking spots at the roads.
Really disappointing the breakfast and how the staff cared about. We paid extra for the breakfast for the full family: At this morning there was a problem with the electricity and therefore no bread, baguette, croissants was left. Coffee was served as instant coffee. For sure I understand if there is a spontaneous problem with electricity. But when I pay for a breakfast I expect that the hotel is at least trying to get somehow the basics like a baguette and a croissant from a bakery. Talking to the staff they were very upset that I request bread and that I am not happy with the offering. They told
me that surrounding bakery’s are closed - looking to google maps confirmed this was not true. After a second ask to get some bread the staff told me that they will not organize it and they think of a reimbursement and they will contact me the day after. But this didn’t happen.
We expected a stop in Orleans that we could start our trip home with a nice breakfast. At the end we had to organize by our own afterwards bread to start the day.
This fact turns my rating to a more negative one although the hotel itself is good. But for a total price of around 200€ I expect more.
Felix
Aufenthalt von 1 Nacht im August 2025