We just returned from a stay at Divi Village Golf & Beach Resort, we reserved four rooms. While there were certainly some highlights, the experience was mixed overall.
The Good:
The food was excellent — fresh, flavorful, and with a great variety at the restaurants and bars. The beachfront and pool areas were well-maintained and beautiful. A few standout staff members provided exceptional service — friendly, attentive, and made us feel welcome.
The Not-So-Good:
Unfortunately, service was inconsistent. Some staff members were wonderful, but too many seemed disinterested or disengaged. A smile goes a long way in hospitality, and it was noticeably lacking at times.
Major Issue – Rooms:
As noted in other reviews, there is a persistent musty/moldy/mildew smell in the rooms. We had four rooms across our group, and all four had the same strong odor. This wasn't a mild or occasional issue — it was present throughout our stay and made the rooms feel uncomfortable and not fresh. This is an area where Divi needs significant improvement. Cleanliness, air quality, and room maintenance should be a top priority, especially in Aruba’s climate.
We had a great time in Aruba overall, but we would be hesitant to return to this resort until they address the room conditions and focus more consistently on warm, guest-centered service.
