This hotel exceeded our expectations with its friendly staff, immaculate cleanliness, stylish decor, and incredibly comfortable bedding. The room service was impressively fast, and the prime location just steps from the zocalo was incredibly convenient. While the elevator was out of order during our stay, the staff kindly assisted with our luggage, and the opportunity to take the stairs provided a welcome chance for exercise. We loved our stay and would definitely return to this gem of a hotel."