Apreciada Marisol ixtlacihuatl,Muchas gracias por sus bonitas palabras y por su fantástica valoración.¡Estamos muy contentos de que haya pasado unas buenas vacaciones con nosotros!Esperamos volver a darle la bienvenida, muy pronto, en alguna de nuestras instalaciones.Con nuestros mejores deseos, quedamos a su entera disposición.Cordialmente, Hotel Riu JaliscoOnline Reputation Manager

Estimado/a Jonathan Damian,Muchas gracias por elegir Riu.Esperamos sinceramente tener la oportunidad de darle la bienvenida de nuevo para una experiencia más satisfactoria.Quedamos atentamente,Hotel Riu JaliscoOnline Reputation Manager

Estimado José Alfredo,Gracias por tomarse el tiempo para darnos su opinión sobre su estancia en nuestro hotel.Sentimos mucho su insatisfacción y siempre deseamos que nuestros huéspedes tengan una experiencia agradable.Hemos tomado nota de su reseña para asegurarnos de que podemos trabajar para mejorar nuestro servicio y oferta en el hotel en consecuencia. Atentamente,Hotel Riu JaliscoOnline Reputation Management

Dear Fabian,Thank you very much for your review, as the opinion of our guests is very important to us.We are very pleased to hear that you enjoyed your stay with us and we sincerely hope to welcome you again soon in one of our facilities.Yours faithfully,Hotel Riu JaliscoOnline Reputation Manager

Dear Rosalba,We are very pleased to hear that we lived up to your wishes in terms of the points you have made.Please have no doubt, as we will follow up on your comments and address them with the relevant departments.We hope that you will come back to enjoy your stay with us very soon.We look forward to welcoming you!Yours faithfully,Hotel Riu JaliscoOnline Reputation Manager

Dear Andrea,Thank you for taking the time to give us your valued feedback following your stay at our hotel. We are happy to hear that you had a lovely time at our hotel! We look forward to sharing another great experience with you soon. Have a lovely day. Hotel Riu JaliscoOnline Reputation Manager

Dear Gina Veronica,We are pleased with your feedback and would especially like to say how much we appreciate you sharing it with our future guests.Please know that we are here, and we continue to improve every day, so that when you return you will have an even better experience than the one you had.Yours faithfully,Hotel Riu JaliscoOnline Reputation Manager

Dear Molly,Thank you for taking the time to provide us your feedback on your stay at our property.In our pursuit of excellence, it certainly saddens us to learn that you were left disappointed with some aspects of your experience. Nevertheless, we have already informed the management of your discomfort.We would like to highlight that our Front desk is multilingual, however, it is possible that in the event of hiring new staff, some might still be in training and do not have a level as high as the rest. If guests have difficulty making themselves understood, they always have the option to talk to our management team, who will be delighted to attend their needs.We hope we have the opportunity to welcome you again.Best Regards,Hotel Riu JaliscoOnline Reputation Manager

Dear Ievgen,We are so grateful to read that you gave us the opportunity to prove that all the positive reviews that we have, are based on the reality of our hotel and the result of the work of our lovely staff.Wishing to host you again very soon!Kindest wishes, Ievgen!Hotel Riu JaliscoOnline Reputation Manager

Dear Rex Jerome Best,Thank you for your review and for spending time with us.We're glad we were able to live up to the expectations you had of us.However, please rest assured that your words will be taken into account as we understand that there is always room for improvement.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu JaliscoOnline Reputation Manager

Dear ALICIA PORTUGAL,On behalf of the whole team, we thank you for your positive feedback, as it is very motivating for us to know that we are moving in the right direction.It is very important to us that all our guests feel welcome in our resort and are treated equally regardless of their country of origin, age or religion. We are sorry to hear that you have left our resort thinking otherwise.We hope that you will choose us again soon to spend a few days with us for another unforgettable experience.Yours faithfully,Hotel Riu JaliscoOnline Reputation Manager

Apreciada Sandra,Recibimos con gran satisfacción su valoración favorable, la cual indica que su paso por nuestro hotel fue disfrutable y memorable. Nos encantaría darle la bienvenida de nuevo y esforzarnos por ofrecerle una experiencia aún más gratificante. ¡Esperamos verle pronto!Cordialmente, Hotel Riu JaliscoOnline Reputation Manager

Dear Eduardo Miguel, We cannot be more grateful for taking the time to write such a positive review of your recent stay with us at the Hotel Riu Jalisco.It is great for us to realize that you enjoyed your stay with us. Certainly, word of mouth is very important to us, so your comments are greatly appreciated. We look forward to welcoming you back on your next visit to our beautiful place.Kind regardsHotel Riu JaliscoOnline Reputation Manager

Dear Emile Adrien,we appreciate you taking the time to share your great review here!We are happy to know that you were so pleased with our service. We look forward to hosting you again in the near future. We wish you all the best,Hotel Riu JaliscoOnline Reputation Manager

Apreciada Maria,¡Gracias por su maravillosa reseña! Nos complace saber que disfrutó de nuestras instalaciones y servicios. Nuestro objetivo es brindar una experiencia inolvidable a cada uno de nuestros huéspedes, y saber que lo logramos nos motiva aún más. Esperamos darle la bienvenida nuevamente pronto.Cordialmente, Hotel Riu JaliscoOnline Reputation Manager

Dear Kyle,We thank you very much for leaving your comment after your stay at our hotel and for your brilliant review.It was very nice to welcome you and we would love to do it again.Wishing you a fantastic day, Kyle.Caring Greetings,Hotel Riu JaliscoOnline Reputation Manager

Dear Miguel,We were very pleased to read your kind remarks and to know that you have rated so positively various aspects of the hotel which have contributed to your experience being a very good one indeed.We hope that you will visit us again soon and that we will be able to offer you another unforgettable experience.We look forward to seeing you!Yours faithfully,Hotel Riu JaliscoOnline Reputation Manager

Apreciada martha,Gracias por su comentario,¡Nos llena de felicidad saber que su experiencia en nuestro hotel fue estuvo a la altura de sus expectativas!Nuestro equipo se esfuerza día a día para garantizar que cada huésped se sienta como en casa. Esperamos tener el privilegio de recibirlo nuevamente y superar sus expectativas una vez más.Cordialmente, Hotel Riu JaliscoOnline Reputation Manager

Apreciad@ ender,Gracias por su reseña, Para nosotros es primordial que cada uno de nuestros huéspedes se sienta acogido y valorado por igual, sin distinción de nacionalidad, edad o creencias religiosas. Nos apena profundamente que su experiencia no haya reflejado este principio y que haya tenido una percepción distinta al abandonar nuestras instalaciones.Nos gustaría que volviera a brindarnos la oportunidad de recibirle en alguna de nuestras instalaciones y, poder así presentarle, la maravillosa experiencia que estamos acostumbrados a ofrecer 100% satisfactoria.Cordialmente, Hotel Riu JaliscoOnline Reputation Manager

Dear Roberto,We are thrilled to know you enjoyed your stay.Thank you very much for being our guest.Have a beautiful day, Roberto!Wishing to see you again very soon.Caring Regards,Hotel Riu JaliscoOnline Reputation Manager

Dear Moise,Thank you so much for choosing Riu Hotels & Resorts and for sharing your experience! We are very happy to hear that we were able to meet your expectations and you enjoyed your stay. We look forward to welcoming you back in the near future!Best wishes, Hotel Riu JaliscoOnline Reputation Manager

Dear Araceli,Thank you very much for choosing us.Your compliments are very much appreciated, our reward is your kind review with the confirmation of a job well done. We will continue to work in order to improve and we would love to welcome you again soon, Araceli.Kindest wishes!Hotel Riu JaliscoOnline Reputation Manager

Apreciado FRANCISCO JAVIER,Qué alegría leer su maravillosa valoración, pues, nos alegramos mucho de conocer que haya disfrutado tanto de nuestro alojamiento.Ya sabe dónde encontrarnos en sus siguientes visitas. Ojalá nos vuelva a elegir una vez más.Cordialmente, Hotel Riu JaliscoOnline Reputation Manager

Dear Diana,We are grateful for your words.It is of the utmost importance that our guests feel at home with us.Our goal is to know that you enjoyed your holiday in our facilities and we note that we really succeeded.We look forward to seeing you again at any of our facilities and we are looking forward to providing you with the 100% satisfactory service that characterises us so much.Yours faithfully,Hotel Riu JaliscoOnline Reputation Manager

Dear Hung Ming,It is wonderful to know that you have enjoyed your stay with us so much.It has been a pleasure hosting you and thank you for taking the time to review your recent stay at the hotel.We hope to see you again soon!All the bestYours faithfully,Hotel Riu JaliscoOnline Reputation Manager

Dear Haydee,It is very rewarding to read your positive comments, since our staff do their best to make our guests’ stay as pleasant as possible.However, we will forward your ratings for further acknowledgement.Hoping to welcome you again.Best Regards,Hotel Riu JaliscoOnline Reputation Manager

Dear Ester,Thank you for taking the time to leave us a review.Since our number one priority is providing excellent services and as we make every effort to meet our guests’ expectations, we truly regret that you experienced the mentioned issues during your time with us, as this certainly does not line up with the standards to which we wish to hold ourselves.We shall share your words with the corresponding department and we really hope that there were also many positive aspects of your stay and you allow us the opportunity to host you again soon and share a better experience! We remain with warm regards, Hotel Riu JaliscoOnline Reputation Manager