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Bewertungen von Best Western Annesley House Hotel

3 out of 5
Best Western Annesley House Hotel
6 Newmarket Road, Norwich, England

Bewertungen

8,8

Hervorragend

268 von insgesamt 526 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
218 von insgesamt 526 Gästebewertungen haben eine Bewertung von 8 - Gut" "
27 von insgesamt 526 Gästebewertungen haben eine Bewertung von 6 - Okay" "
7 von insgesamt 526 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
6 von insgesamt 526 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

8,8/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Klaus, Österreich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zentrale Lage mit kurzen Gehwegen in die Innenstadt.
Aufenthalt von 3 Nächten im Oktober 2018
Antwort von Emily am 6. Nov. 2018
Dear Klaus, Thank you for taking the time to leave a review regarding your most recent stay. I am pleased to hear you enjoyed your time with us as well as our location. I do hope we have the pleasure of welcoming you back in the future. Kind Regards, Emily Maher Duty Manager

8/10 – Gut

Andreas

Zimmer gut und Lage zur Stadt auch gut
Aufenthalt von 2 Nächten im August 2018
Antwort von Emily am 14. Sept. 2018
Dear Andreas, Thank you for taking the time to leave a review regarding your most recent stay. I am so pleased to hear you enjoyed your stay with us and hope we have the pleasure of welcoming you back in the future. Kind Regards, Emily Maher Duty Manager

8/10 – Gut

Holdine, Berlin

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
A bright and cozy hotel with friendly staff
The hotel is close by the city center and you can walk for a sightseeing of the whole town Some things in the bathroom need an craftsman.
Aufenthalt von 6 Nächten im August 2017

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A clean spacious hotel with friendly staff
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Emily am 13. Mai 2024
Dear Thomas,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

8/10 – Gut

Samuel, Brackley

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Emily am 8. Apr. 2024
Dear Samuel,Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to see you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Hervorragend

Sarah

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was so kind and the property is beautiful
Aufenthalt von 2 Nächten im März 2024
Antwort von Emily am 18. März 2024
Dear Sarah,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and thank you for your kind comments. I do hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

8/10 – Gut

Andrew

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Emily am 29. Feb. 2024
Dear Andrew,Thank you for taking the time to leave a review regarding your most recent stay. I am glad to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

10/10 – Hervorragend

Sun Hwa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 17 Nächten im Januar 2024
Antwort von Emily am 22. Feb. 2024
Dear Sun Hwa,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

8/10 – Gut

Gillan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Emily am 21. Feb. 2024
Dear Guest,Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

6/10 – Okay

Ken

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Very friendly staff. Room adequate and comfortable. Breakfast disappointing, everything was cold, scrambled egg was in one big lump.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Emily am 19. Feb. 2024
Dear Ken,Thank you for taking the time to leave a review regarding your most recent stay. I am glad to hear you were pleased with your room and thank you for your kind comments towards our team. Please accept our sincere apologies regarding your breakfast experience, I can assure you this is not to our usual standard. I will certainly relay this to the chef that was on that morning. Despite the negative aspects of your stay, I do hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Hervorragend

Sally

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Emily am 21. Feb. 2024
Dear Sally,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

10/10 – Hervorragend

Francesca

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent experience
Amazing stay stunning hotel lovely staff friendly and welcoming kind and helpful
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Emily am 16. Feb. 2024
Dear Francesca,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and thank you for your kind comments. I do hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Hervorragend

Rosemary

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Emily am 8. Feb. 2024
Dear Rosemary,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

10/10 – Hervorragend

Darryl

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Emily am 8. Feb. 2024
Dear Darryl,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

4/10 – Schlecht

Stephen

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Interesting
What can I say room clean, convenient location to the centre of Norwich. Food also good value for money but unfortunately was woken up at 6 o’clock. Due to a water leak coming from room 17, which is above room 10 mentioned to reception at 6:30 and They were aware of the leak from room 17, which they thought was fixed but it wasn’t. I have given them him five stars because they completely refunded the room. Happy to stay there in the future. 👍
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Emily am 1. Feb. 2024
Dear Stephen,Thank you for taking the time to leave a review regarding your most recent stay. I am glad to hear you were pleased with our location and enjoyed your dining experience. Please accept our sincere apologies regarding the leak, after investigation we discovered it was coming for a u-bend pipe under the bath in another room, not 17 as originally thought. We are happy to say this has now been rectified. I do hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

8/10 – Gut

Nic

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Emily am 30. Jan. 2024
Dear Nic,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

6/10 – Okay

John

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Emily am 25. Jan. 2024
Dear John,Thank you for taking the time to leave a review regarding your most recent stay. I am glad to see you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Hervorragend

Stephen

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Emily am 19. Jan. 2024
Dear Stephen,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

8/10 – Gut

Ollie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very comfy bed, helpful staff and easy access to city centre. A great stay 😊
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Emily am 16. Jan. 2024
Dear Ollie,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and thank you for your kind comments. I do hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Hervorragend

martin

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Emily am 16. Jan. 2024
Dear Martin,Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

10/10 – Hervorragend

Jonathan, Harrow

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved this character hotel just a 10 minute walk from the city centre. Plenty of parking, easy check in and excellent service throughout. Comfortable sizeable room and great TV with Netflix etc. Great night's sleep then a delicious breakfast. Would definitely return 👍
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Emily am 4. Jan. 2024
Dear Jonathan,Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to hear you enjoyed your time with us and thank you for your kind comments. I do hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

8/10 – Gut

David

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Give it a try
Lovely place and great staff. Onsite car charging at a reasonable cost. I'll go again.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Emily am 15. Dez. 2023
Dear David,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

2/10 – Ungenügend

Rajiv

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Emily am 13. Dez. 2023
Dear Rajiv,Thank you for taking the time to leave a review regarding your most recent stay. I am disappointed to see you did not enjoy your time with us, I hope we are able to welcome you back in the future to provide you with a more superior experience.Kind Regards,Emily - Duty Manager

6/10 – Okay

Adam

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Emily am 2. Jan. 2024
Dear Adam,Thank you for taking the time to leave a review regarding your most recent stay. I do hope you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Hervorragend

Colin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really friendly and helpful staff, very comfy bed, quiet location, great food and good location.
Aufenthalt von 1 Nacht im November 2023
Antwort von Emily am 13. Dez. 2023
Dear Colin,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and thank you for your kind comments. I do hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

8/10 – Gut

Jeff

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely fine for a visit to Norwich, close enough to walk into the city centre
Aufenthalt von 1 Nacht im November 2023
Antwort von Emily am 23. Nov. 2023
Dear Jeff,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and thank you for your kind comments. I do hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Hervorragend

James

Aufenthalt von 3 Nächten im November 2023
Antwort von Emily am 17. Nov. 2023
Dear James,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

8/10 – Gut

Ralph

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very clean, comfortable and friendly helpful staff
Aufenthalt von 1 Nacht im November 2023
Antwort von Emily am 13. Nov. 2023
Dear Ralph,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and thank you for your kind comments. I do hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

8/10 – Gut

Kieran

Geschäftlich gereist
Gut: Personal & Service und Komfort des Zimmers
All Fine
All fine. Well priced and comfortable.
Aufenthalt von 1 Nacht im November 2023
Antwort von Emily am 10. Nov. 2023
Dear Kieran,Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to hear you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Hervorragend

Ruth

Aufenthalt von 2 Nächten im November 2023
Antwort von Emily am 9. Nov. 2023
Dear Ruth,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

8/10 – Gut

graham

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von Emily am 12. Okt. 2023
Dear Graham,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

10/10 – Hervorragend

Kwok Chu

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful stay and the breakfast is very tasty.
Aufenthalt von 1 Nacht im September 2023
Antwort von Emily am 3. Okt. 2023
Dear Kwok chu,Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to hear you enjoyed your time with us and thank you for your kind comments. I do hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Hervorragend

Colin

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really nice, very clean rooms. Nice lounge & bar area, great, attentive staff.
Aufenthalt von 2 Nächten im September 2023
Antwort von Emily am 2. Okt. 2023
Dear Colin,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and thank you for your kind comments. I do hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Hervorragend

Rosemary

Aufenthalt von 1 Nacht im September 2023
Antwort von Emily am 30. Okt. 2023
Dear Rosemary,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

6/10 – Okay

Liva

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Emily am 28. Sept. 2023
Dear Liva,Thank you for taking the time to leave a review regarding your most recent stay. I am sorry to see there were aspects of your stay that did not meet your expectations. I do hope we can welcome you back in the future to provide you with a more superior experience.Kind Regards,Emily - Duty Manager

8/10 – Gut

Simon

Aufenthalt von 1 Nacht im September 2023
Antwort von Emily am 27. Sept. 2023
Dear Simon,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

10/10 – Hervorragend

David

Aufenthalt von 1 Nacht im August 2023
Antwort von Annesley House Hotel am 1. Sept. 2023
Thank you for your kind comments. We hope to see you again soon.

10/10 – Hervorragend

Sallyann

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful
Lovely stay, hotel was lovely. Bed really comfortable, would definitely stay again
Aufenthalt von 1 Nacht im August 2023
Antwort von Emily am 7. Sept. 2023
Dear Sallyann,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and thank you for your kind comments. I do hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

8/10 – Gut

Neil

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
N/A
Aufenthalt von 2 Nächten im August 2023
Antwort von Emily am 7. Sept. 2023
Dear Neil,Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

10/10 – Hervorragend

David

Aufenthalt von 1 Nacht im August 2023
Antwort von Emily am 11. Aug. 2023
Dear David,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

10/10 – Hervorragend

Alex

Aufenthalt von 1 Nacht im August 2023
Antwort von Emily am 10. Aug. 2023
Dear Alex,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

8/10 – Gut

Sarah

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Emily am 7. Sept. 2023
Dear Sarah,Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Emily am 3. Aug. 2023
Dear Guest,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Hervorragend

craig

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Emily am 23. Juli 2023
Dear Craig,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Hervorragend

Nikita

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Emily am 10. Juli 2023
Dear Nikita,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

8/10 – Gut

Nick

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Emily am 30. Juni 2023
Dear Nick,Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to see you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Hervorragend

Steven

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Emily am 29. Juni 2023
Dear Steven,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

8/10 – Gut

Duncan

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
All fine
Nice place - unfortunately it was very hot when we stayed and a/c would have been nice if we’d known. Room was fine. Breakfast was good enough.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Emily am 26. Juni 2023
Dear Duncan,Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to hear overall you enjoyed your time with us. Due to our buildings being Grade II listed we are unable to install air con however we do provide fans in every room. I do hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Hervorragend

Duncan

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Emily am 13. Juni 2023
Dear Duncan,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

10/10 – Hervorragend

lynn

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
A really lovely hotel everything was perfect and the beds lovely we,will certainly stay here again
Aufenthalt von 4 Nächten im Mai 2023
Antwort von Emily am 7. Juni 2023
Dear Lynn,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager