Hotels mit Whirlpool in Nordwestbulgarien suchen

„While the room was clean, housekeeping had to be requested on both days as it was not serviced by 17:00. The spa facilities were disappointing; the pool was unheated, and several water jets were broken. Furthermore, my treatment was cut short by 15 minutes, and upon reporting this at reception, I was merely told 'thank you for your feedback' with no attempt to address the issue. Compared to other hotels in this price range, this venue is lacking in both location and facilities. Ok experience but ...