Sandman Hotels, Nordkanada

„The in-room safe needed battery replacement - was done in due time. The toilet got jammed later in the evening - no one to help, someone just deposited the needed tool in front if the door an the called by phone that we did not react on nocking at the door - and the respective person now left the site… a bit annoying to say at least… All ice machines not functional - receptionist told someone is takin care - the „it us fuxed now, go and get ice…“ - guess what: it was still out of order.“

„We arrived at 4:00 pm. We were told room not ready& come back in hr. We went out & came back after an hr. We went in room & the bathroom floor was sticky & tub dirty! The sheets did not smell clean. I don’t think room was cleaned at all! My husband & I had to clean tub & sink. I slept on top of sheets. We wanted to use the hot tub as it was closed unfortunately. Very disappointed with stay!“