Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
1526 von insgesamt 2546 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
1.526
748 von insgesamt 2546 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
748
169 von insgesamt 2546 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
169
57 von insgesamt 2546 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
57
46 von insgesamt 2546 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
46
9,0/10
Sauberkeit
9,2/10
Personal & Service
8,6/10
Ausstattung
8,8/10
Zustand der Unterkunft
8,6/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Domenica
Mit der Familie gereist
27. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Toller Empfang, zimmer sehr ruhig, zu fuss alles erreichbar, toronto in 1,5std. Vielen Dank
Domenica
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Chris am 27. Mai 2024
Dear Domenica, Thank you for staying with us and for your awesome review. We are happy to know that you had a wonderful stay, and were most impressed with our friendly customer service, quiet guestroom, and convenient location. We appreciate your feedback and support, and look forward to hosting you again soon. All the very best! Thanks & regards, Guest Services
10/10 – Hervorragend
Anke
5. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Niagarafälle waren super zu Fuß zu erreichen, Frühstück war inklusive, was in Nordamerika nicht selbstverständlich ist.
Anke
Aufenthalt von 2 Nächten im April 2024
Antwort von Brendon am 5. Apr. 2024
Hello Anke,Es war mir eine Freude, Ihre fantastische Bewertung des Country Inn and Suites zu lesen. Wir sind bestrebt, unseren Gästen herausragende Gastfreundschaft zu bieten, und Ihre Komplimente sind für uns alle eine Ermutigung. Vielen Dank, dass Sie unsere Lage und das kostenlose Frühstück hervorgehoben haben. Wir freuen uns über Ihre Empfehlung und hoffen, bei jedem Besuch der Stadt Ihr bevorzugtes Hotel zu sein.GrüßeDienstleistungen für die Gäste
8/10 – Gut
Frank de
24. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Gutes Hotel, Fussläufig zu Niagarra Fälllen und Vergnügungsstrasse, sehrt nettes Personal,
Frank de
Aufenthalt von 1 Nacht im März 2024
Antwort von Brendon am 24. März 2024
Hallo Frank,Vielen Dank, dass Sie sich für das Country Inn and Suites entschieden haben und für Ihr positives Feedback. Wir freuen uns, dass Ihr Aufenthalt in jeder Hinsicht perfekt war und dass Ihnen unsere günstige Lage gefallen hat. Wir freuen uns auch, dass Sie mit dem Service unserer Mitarbeiter zufrieden waren. Es war uns eine Freude, Sie alle bei uns begrüßen zu dürfen, und wir freuen uns, Sie und Ihre Familie wieder bei uns begrüßen zu dürfen.GrüßeDienstleistungen für die Gäste
8/10 – Gut
Aali, Hamburg
Mit dem Partner gereist
16. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Hotel war sehr gut und sauber. Das Frühstücksbuffet war vollständig, und die Lage des Hotels war sehr nah am Stadtzentrum! Das einzige Problem im Hotel war das Öffnen der Zimmertür, das jedes Mal zu Schwierigkeiten führte! Die Mitarbeiter waren sehr höflich, freundlich und hilfsbereit.
Aali
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Chris am 16. Jan. 2024
Dear Aali, Thank you for choosing to stay with us and for leaving us a great review. We are very sorry about the key card issue you experienced during your stay, and we are working diligently with suppliers in an effort to find a permanent solution to prevent it from happening again. On the positive note, we are pleased to know that you enjoyed your time with us, and particularly liked our cleanliness, location, breakfast and customer service. We appreciate your feedback and look forward to welcoming you back on your next visit to Niagara Falls. Until then our best wishes to you and your family. Sincerely, Chris, Guest Services, Country Inn & Suites, Niagara Falls
8/10 – Gut
Eugen
Mit der Familie gereist
4. Nov. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Eugen
Aufenthalt von 2 Nächten im November 2023
Antwort von Chris am 4. Nov. 2023
Dear Eugen, Thank you for leaving us a good review. We are happy to hear that you had a positive experience staying with us. We appreciate your business and will continue to work diligently to finetune our operations in the hope that upon your next visit we can exceed your expectations. Thanks & regards, Chris, Guest Services, Country Inn & Suites Niagara Falls
10/10 – Hervorragend
Tim
Mit dem Partner gereist
31. Okt. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect stay for two nights.
Breakfast is a normal continental one. Staff is very friendly and helpful. We can totally recommend this hotel!
Tim
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Thelma am 31. Okt. 2023
Hello Tim, thank you for sharing your experience! We're thrilled to hear you had a perfect two-night stay and found our staff friendly and helpful. Your recommendation means a lot. We hope to welcome you back in the future!
8/10 – Gut
Steffi
13. Okt. 2023
Steffi
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Chris am 2. Nov. 2023
Dear Steffi, Thank you for leaving us a great review. We are happy to hear that you had a wonderful experience staying with us. We appreciate your feedback and will continue to work diligently to finetune our operations in the hope that upon your next visit we can exceed your expectations. Take care! We hope to see you again soon! Thanks & regards, Chris, Guest ServicesCountry Inn & Suites, Niagara Falls
10/10 – Hervorragend
Rene
Mit einer Gruppe gereist
12. Apr. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Hotel. Etwas abseits von dem ganzen Trubel rund um die Fälle. Aber alles fußläufig erreichbar. Sowohl die Fälle als auch die Vergnügungsmeile innerhalb einer viertel Stunde zu erreichen. Das Personal war auch hier sehr freundlich und hilfsbereit. Das Zimmer war auf meiner Reise das größte und luxuriöseste. Ich hatte eine Wanne im Zimmer mit Whirlpoolfunktion. Und das bei einem echt günstigen Preis. Rund um das Hotel gibt es viele Restaurants unterschiedlicher Art. Für jeden Geschmack etwas.
Rene
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Ian Sullivan - Guest Services Manager am 14. Apr. 2023
Hello Rene,Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu schreiben. Wir freuen uns zu hören, dass die großen Gästezimmer des Hotels; Die günstige Lage und unser freundliches Personal haben Ihre Erwartungen erfüllt und Sie haben Ihren Aufenthalt genossen. Wir freuen uns sehr über das Feedback und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.
8/10 – Gut
Heike
Mit einer Gruppe gereist
5. Okt. 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
die Unterkunft lag sehr zentral. Man konnte die Fälle zu Fuss erreichen, war aber trotzdem aus dem Trubel raus. Es war ruhig. Die Betten waren bequem, aber leider gab es nur Wolldecken.
Ohne Worte war allerdings der Abfallberg beim Frühstück. Alles aus Papier und Plastik. Erschreckend wieviel Müll dort täglich produziert wird
Heike
Aufenthalt von 3 Nächten im September 2022
Antwort von Ian Sullivan - Guest Services Manager am 7. Okt. 2022
Hallo Heike,Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu schreiben. Wir freuen uns zu hören, dass die günstige Lage des Hotels Ihre Erwartungen erfüllt hat und Sie Ihren Aufenthalt genossen haben. Wir freuen uns sehr über das Feedback und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.
8/10 – Gut
Theresa
Mit der Familie gereist
22. Sept. 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Große Zimmer.
Kostenpflichtiger Parkplatz vor dem Hotel.
Niagarafälle sind fussläufig erreichbar.
Theresa
Aufenthalt von 1 Nacht im September 2022
Antwort von Ian Sullivan - Guest Services Manager am 25. Sept. 2022
Vielen Dank, dass Sie sich die Zeit genommen haben, das Country Inn & Suites by Radisson, Niagara Falls, zu bewerten. Es freut mich zu hören, dass Ihnen unsere großen Zimmer gefallen haben
8/10 – Gut
Renate
Mit der Familie gereist
22. Juli 2022
Gut: Sauberkeit, Personal & Service und Ausstattung
Etwas abseits vom Rummel, dennoch guter Ausgangspunkt zu den Fällen.
Renate
Aufenthalt von 2 Nächten im Juli 2022
Antwort von CIS Guest Services am 27. Juli 2022
Thank you for taking the time to write a review and share your experiences with us. We're glad to hear that the hotels convenient location worked well for your stay. We do appreciate the feedback provided and hope to have you visit again soon.
10/10 – Hervorragend
Wolfgang
16. Juni 2022
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Netter Empfang, ruhige Lage etwas abseits des Zentrums, aber nur wenige Minuten bis zu allen Attraktionen und 20 Minuten bis zu den Fällen,
Überraschend schöner Blick aus dem Flurfenster im 7. Stock auf die Fälle,
Frühstücksraum überfüllt
Wolfgang
Aufenthalt von 1 Nacht im Juni 2022
Antwort von CIS Guest Services am 16. Juni 2022
Thank you for taking the time to write a review regarding your recent stay. We're happy to hear that the hotels convenient location worked well for you and you enjoyed your stay. We do appreciate the feedback you've provided and hope to have you visit again soon.
8/10 – Gut
Willibert
Mit einer Gruppe gereist
31. Mai 2022
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Willibert
Aufenthalt von 1 Nacht im Mai 2022
Antwort von CIS Guest Services am 3. Juni 2022
We appreciate the time you took to rate your recent trip to Niagara Falls. We're glad to see that the hotel met your expectations. We do hope to have you visit again soon.
8/10 – Gut
David
3. Mai 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
David
Aufenthalt von 1 Nacht im Mai 2022
6/10 – Okay
Jacey
Mit der Familie und kleinen Kindern gereist
28. Mai 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
The family suite is a great option, but not alot of natural light and was small. The staff were kind, great breakfast. It is at the end of a street, a bit longer of a walk to Clifton Hill than other hotels but still easily accessible.
Jacey
Aufenthalt von 2 Nächten im März 2024
Antwort von Chris am 28. Mai 2024
Dear Jacey, Thank you for being our guest at Country Inn & Suites Niagara Falls. We are pleased to know that you enjoyed your overall stay and liked our friendly customer service and excellent breakfast in particular. We appreciate your candid feedback, and look forward to having the pleasure of hosting you again soon. Our best wishes! Thanks & regards, Guest Services
8/10 – Gut
Dhaval
Mit der Familie gereist
28. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Parking should be included.
Dhaval
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Chris am 28. Mai 2024
Dear Dhaval, Thank you for sharing your feedback regarding your recent stay. We are pleased to know that you enjoyed your overall stay with us. We appreciate your feedback on parking and will for sure share it with our upper management for consideration. Again our sincere thanks for your inputs and support. You take care. We hope to see you again soon. Our best wishes! Thanks & regards, Guest Services
10/10 – Hervorragend
Marcella
27. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Marcella
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Chris am 28. Mai 2024
Dear Marcella, Thank you for staying with us and for your great review. We are delighted to know that you enjoyed your time with us. We appreciate your feedback and support, and look forward to hosting you again soon. All the very best! Thanks & regards, Guest Services
8/10 – Gut
Pamala
Mit dem Partner gereist
27. Mai 2024
Gut: Personal & Service
The swimming pool could use some attention. The smell in the pool area was so bad, we didn’t swim.
Pamala
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Chris am 27. Mai 2024
Dear Pamala, Thank you for choosing to stay with us and for bringing the pool area cleanliness issue to our attention. We are terribly sorry that you could not use the pool during your stay and we have addressed the issue with our housekeeping team to ensure a similar situation does not occur again. On the positive note we are pleased to know that you enjoyed your overall stay. We appreciate your feedback and support, and look forward to having the pleasure of hosting you again soon. All the very best! Thanks & regards, Guest Services
10/10 – Hervorragend
Jason
Mit der Familie gereist
27. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, short walking distance to all the attractions.
Jason
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Chris am 27. Mai 2024
Dear Jason, Thank you for being our guest at Country Inn & Suites Niagara Falls. We are delighted to know that you had a wonderful stay and liked our convenient location in particular. We appreciate your feedback and support, and look forward to welcoming you back soon again for another great experience. All the very best! Thanks & regards, Guest Services
8/10 – Gut
Bev
Mit dem Partner gereist
27. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fairly quiet. Good breakfast, lots of space. Walking distance to tourist area. Friendly staff. A bit outdated, however they appeared to be doing some renovations.
Bev
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Chris am 27. Mai 2024
Dear Bev, Our pleasure hosting you during your recent visit to Niagara Falls, and thank you for taking the time to write us a great review. We are pleased to know that you enjoyed your time with us, and were most impressed with our convenient location, good breakfast, and friendly customer service. We appreciate your feedback on the dated property condition, and yes we are now renovating the exterior and have plans to upgrade the interior after the busy summer to elevate guest experience. We appreciate your valuable feedback and will be using it to finetune our operations in the hope that upon your next visit we can make it perfect. Our best wishes! Thanks & regards, Guest Services
10/10 – Hervorragend
Jenny
Mit der Familie gereist
24. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
surrounding area seems unsafe and noticed grafitti.
Have to pay patking fee, expensive.
Jenny
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Chris am 25. Mai 2024
Dear Jenny, Thank you for being our guest at Country Inn & Suites Niagara Falls and for sharing your concerns with us. We are pleased to know that you had an enjoyable stay. We appreciate you sharing your concerns for the safety of the area and the parking charge. As most of the hotels in Niagara Falls, we charge a fee for parking and our upper management reviews it regularly to ensure it's competitively priced vs. other hotels in the area. We'd appreciate your understanding and patience in this regard. Again our sincere thanks for your feedback and support. We look forward to welcoming you back to our property on your next visit to Niagara Falls. Until then our best wishes! Thanks & regards, Guest Services
6/10 – Okay
Shilpi
23. Mai 2024
Verbesserungswürdig: Zustand der Unterkunft
It was below satisfaction. No housekeeping servuce was given during our stay.
Shilpi
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Brendon am 24. Mai 2024
Hello Shilpi,Thank you for choosing our hotel for your recent visit. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless visit; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.RegardsGuest Services
8/10 – Gut
Shamik
Mit der Familie gereist
23. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not too far from Niagara, you can walk to the initial point. But would be far from welcome points though.
Rooms are decent, convenient.
Though you can't see the falls from here, the pictures would be misleading in this case.
Can't appreciate the breakfast, very limited spreads and repetitive.
But overall not a bad stay.
Shamik
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Brendon am 24. Mai 2024
Hello Shamik,Thank you for your review. We are pleased you enjoyed our convenient location and the decent rooms at the property. However, we apologize for the breakfast was limited during your time with us. Your comments will be conveyed to our team to ensure a better outcome going forward. We are grateful for the feedback. We hope you will consider us whenever you return to the area in the future.RegardsGuest Services
10/10 – Hervorragend
MARCO, SCRANTON
23. Mai 2024
Gut: Sauberkeit und Zustand der Unterkunft
Good
MARCO
Aufenthalt von 1 Nacht im März 2024
Antwort von Brendon am 23. Mai 2024
Hello Marco,Thank you for your fantastic rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Country Inn and Suites.RegardsGuest Services
10/10 – Hervorragend
Raul
Mit dem Partner gereist
22. Mai 2024
Gut: Personal & Service und Zustand der Unterkunft
Excelente
Raul
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Chris am 22. Mai 2024
Dear Paul, Thank you for staying with us and for your awesome review. We are delighted to know that you had a wonderful experience with us. We appreciate your feedback and support, and look forward to hosting you again soon. Thanks & regards, Guest Services
8/10 – Gut
Kirti
Mit dem Partner gereist, Mit einer Gruppe gereist
22. Mai 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
It was overall good
Kirti
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Chris am 22. Mai 2024
Dear Kirti, Thank you for being our guest at Country Inn & Suites Niagara Falls. We are pleased to know that you enjoyed your overall stay with us. We appreciate your feedback and support, and look forward to having the pleasure of hosting you again soon! Our best wishes! Thanks & regards, Guest Services
10/10 – Hervorragend
Harjit
22. Mai 2024
Harjit
Aufenthalt von 1 Nacht im April 2024
Antwort von Brendon am 24. Mai 2024
Hello Harjit,Thank you for choosing the Country Inn and Suites. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.RegardsGuest Services
10/10 – Hervorragend
Nancy
22. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nancy
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Brendon am 23. Mai 2024
Hello Nancy,Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your visit was nothing short of exceptional. It was a pleasure having you at the Country Inn and Suites and we look forward to welcoming you back soon.RegardsGuest Services
8/10 – Gut
Kristian
22. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean, and free breakfast
Kristian
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Chris am 22. Mai 2024
Dear Kristian, Thank you for being our guest at Country Inn & Suites Niagara Falls. We are pleased to know that you enjoyed your time with us and liked our cleanliness and complimentary breakfast in particular. We appreciate your business and support, and look forward to welcoming you back to our property on your next visit to Niagara Falls. All the very best! Thanks & regards, Guest Services
8/10 – Gut
Helen
Mit der Familie und kleinen Kindern gereist
21. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
What I like:
Free buffet breakfast until 10:30am
Attentive staff: Paula was great and another gentleman helped us when we had issues with our room key.
Huge room(king with sofa)
Has microwave,fridge and coffee maker
Enough towels including for my children.
Complimentary cookies upon check in and unlimited coffee
Needs improvement:
Pool- awful smell upon entering the room.
Helen
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Chris am 22. Mai 2024
Dear Helen, Thank you for taking the time to write us a detailed feedback. We are pleased to know that you had a great stay, and our complimentary breakfast, friendly customer service, adequate room amenities and complimentary cookies all made your stay enjoyable. We are very sorry for the smell in the pool area and will for sure share it with our maintenance team to ensure a similar situation does not occur again. We appreciate your feedback and will be using it to finetune our operations as we hope that upon your next visit we can make it perfect. Until then our best wishes to you and your family. Thanks & regards, Guest Services
10/10 – Hervorragend
Keaton, Vancouver
Mit dem Partner gereist
21. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. Property was going through upgrades during stay but still quiet and professional customer service. Great recommendations provided.
Keaton
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Chris am 22. Mai 2024
Dear Keaton, Thank you for taking the time to write us a great review. We are thrilled to know that you had a wonderful stay and were most impressed with our convenient location, quiet environment, and outstanding customer service. We appreciate your business and support, and look forward to having the pleasure of hosting you again soon. Thanks & regards, Guest Services
10/10 – Hervorragend
REGINALD
Mit einer Gruppe gereist
21. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was spectacular
REGINALD
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Chris am 22. Mai 2024
Dear Reginald, Thank you for choosing to stay with us and for your amazing review. We are delighted to know that you had a wonderful stay and enjoyed our amenities and services. We appreciate your business and support, and look forward to hosting you again soon. Thanks & regards, Guest Services
6/10 – Okay
Nelsa
Mit einer Gruppe gereist
21. Mai 2024
Gut: Sauberkeit und Ausstattung
Convenient location.
Nelsa
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Chris am 21. Mai 2024
Dear Nelsa, Thank you for choosing to stay with us and for your overall positive review. While we are pleased to know that you enjoyed your overall stay, we regret not meeting all your expectations. We hope to continue to provide great experiences for you going forward. If you have any additional comments or ideas to help us improve our guest experience, please don't hesitate to contact us. We appreciate your feedback and will continue to work diligently to finetune our operations in the hope that upon your next visit we can provide you with an exceptional experience. All the very best! Thanks & regards, Guest Services
10/10 – Hervorragend
Jacques
Mit einer Gruppe gereist
21. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location was great, nothing fancy but just I good place to make your base.
Jacques
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Chris am 21. Mai 2024
Dear Jacques, Thank you for spending time with us and for writing us a great review. We are delighted to know that you had a wonderful stay and enjoyed our convenient location in particular. We appreciate your feedback and support, and look forward to hosting you again soon. Our best wishes! Thanks & regards, Guest Services
10/10 – Hervorragend
Ragab
21. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Just wonderful
Ragab
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Chris am 21. Mai 2024
Dear Ragab, Thank you for choosing to stay with us and for your great review. We are happy to know that you had a wonderful time with us. We appreciate your feedback and support, and look forward to hosting you again soon. Until then our best wishes! Thanks & regards, Guest Services
10/10 – Hervorragend
Arash
21. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean
Arash
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Chris am 21. Mai 2024
Dear Arash, Thank you for spending time with us and for your wonderful review. We are happy to know that you had an enjoyable time with us. We appreciate your feedback and support, and look forward to hosting you again soon. Thanks & regards, Guest Services
4/10 – Schlecht
Harshdeep
Mit der Familie gereist
21. Mai 2024
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Property stinking in the corridors,
Provided low floor room for much higher price.
Rooms not at all clean and smells inside
Not at all worth at this price, as lots other better options available in lower price in same area.
Harshdeep
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Chris am 21. Mai 2024
Dear Harshdeep, On behalf of our entire staff at Country Inn & Suites by Radisson, Niagara Falls, we apologize for the concerns you shared about your experience at this hotel. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we may have missed the mark this time. Our sincere apologies. We appreciate your feedback and will certainly share it with our appropriate departments for improvement actions. We do hope for an opportunity to welcome you back and host you properly during a future visit. Thanks & regards, Guest Services
10/10 – Hervorragend
Andrea
Mit der Familie und kleinen Kindern gereist
21. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stayed at this hotel with my husband and young kids. I was very happy with the hotel. The staff were friendly, the hotel was clean, and the breakfast was excellent. I would definitely stay here again.
Andrea
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Chris am 21. Mai 2024
Dear Andrea, Our pleasure hosting you and your family during your recent visit to Niagara Falls. We are delighted to know that you had a wonderful stay and were most impressed with our friendly customer service, clean property, and excellent breakfast. We appreciate your feedback and support, and look forward to welcoming you back soon again for another memorable experience. Until then our best wishes to you and your family. Sincerely, Guest Services
8/10 – Gut
Dongmei
21. Mai 2024
Gut: Sauberkeit und Personal & Service
Dongmei
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Chris am 22. Mai 2024
Dear Dongmei, Thank you for choosing to stay with us and for your great review. We are happy to know that you enjoyed your time with us. We appreciate your feedback and support, and look forward to welcoming you back soon again for another wonderful experience! Our best wishes! Thanks & regards, Guest Services
8/10 – Gut
Dien
Mit der Familie gereist
21. Mai 2024
This is our second stay here. We love it, and they give daily free cookies😍. But until now, I haven’t got any points from my previous stay credited to my account from Expedia. Been trying to contact the customer service through chat but no luck so far.
Dien
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Chris am 21. Mai 2024
Dear Dien, We appreciate your repeat business and thank you sincerely for choosing Country Inn & Suites as your Niagara Falls accommodation choice. We are pleased to know that you had a wonderful time with us and enjoyed our complimentary cookies. We are sorry to hear that you have difficulty contacting Expedia customer service. If we can be of any assistance, please don't hesitate to contact us. We appreciate your awesome feedback, and look forward to hosting you again soon. All our best wishes! Thanks & regards, Guest Services
10/10 – Hervorragend
Bishop Delroy
Mit der Familie gereist
20. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My wife and i wenhad a wonderful time. We will definitely come.back to this hotel with our family.
Bishop Delroy
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Chris am 20. Mai 2024
Dear Bishop Delroy, Our pleasure hosting you during your recent stay. We are delighted to know that you and your wife enjoyed your time with us. We appreciate your feedback and support, and look forward to welcoming your family to our hotel on your next visit to Niagara Falls. Until then our best wishes! Thanks & regards, Guest Services
10/10 – Hervorragend
karly
Mit einer Gruppe gereist
20. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a great stay here
karly
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Chris am 20. Mai 2024
Dear Karly, Thank you for choosing to stay with us and for your great review. We are happy to know that you had a wonderful time with us. We appreciate your feedback and support, and hope to see you again soon. Until then our best wishes! Thanks & regards, Guest Services
8/10 – Gut
Dana
20. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Dana
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Chris am 21. Mai 2024
Dear Dana, Thank you for being our guest at Country Inn & Suites and for your good review. We are pleased to know that you enjoyed your time with us. We appreciate your feedback and support, and look forward to hosting you again soon. Thanks & regards, Guest Services
10/10 – Hervorragend
Naaman, Windsor
20. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent location
Naaman
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Chris am 20. Mai 2024
Dear Naaman, Thank you for being our guest at Country Inn & Suites Niagara Falls. We are happy to know that you had a wonderful stay and enjoyed our convenient location in particular. We appreciate your feedback and support, and look forward to having the pleasure of hosting you again soon. Until then our best wishes! Thanks & regards, Guest Services
10/10 – Hervorragend
shamaila
20. Mai 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I liked everything but my favorite thing was the comfy bed.
shamaila
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Chris am 21. Mai 2024
Dear Shamaila, Thank you for being our guest at Country Inn & Suites Niagara Falls and for writing us an awesome review. We are happy to know that you had a wonderful stay and enjoyed in particular our comfortable beds. We appreciate your feedback and support, and hope to see you again soon. Our best wishes to you and your family. Sincerely, Guest Services
2/10 – Ungenügend
Lori
19. Mai 2024
We had a hospitalization/ death in our party, and were never not able to make the trip. We were able to successfully cancel at our other hotels and rental car with no fee incurred.
We won’t be able to recommend this hotel.
Lori
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Chris am 20. Mai 2024
Dear Lori, We are sorry to hear that you had intended to cancel your reservation due to a family emergency. However, it shows on Expedia that your reservation was not cancelled so we kept the room for you and marked it as a no-show. Also you booked a special rate with Expedia with the cancellation policy stating that "all cancellations are charged the full cost of stay". We understand your disappointment and suggest that going forward please feel free to contact the booking party or the hotel if you have any questions or your travel plan changes so we are informed and able to assist you as much as we can. We'd appreciate your understanding and do hope for an opportunity to host you during a future visit. Thanks & regards, Guest Services
8/10 – Gut
Maureen
Mit einer Gruppe gereist
19. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was located close to the tourist area and most places were walkable.
Maureen
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Chris am 19. Mai 2024
Dear Maureen, Thank you for spending time with us and for writing us a great review. We are pleased to know that you had an enjoyable stay, and liked our convenient location close to the falls in particular. We appreciate your feedback and support, and look forward to seeing you again soon. Thanks & regards, Guest Services
10/10 – Hervorragend
Arulnesan
19. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Arulnesan
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Chris am 20. Mai 2024
Dear Arulnesan, Thank you for staying with us and for leaving us a high score. We are delighted to know that you had a wonderful experience with us. We appreciate your feedback and support, and look forward to hosting you again soon! Our best wishes! Thanks & regards, Guest Services
10/10 – Hervorragend
Trina
Mit der Familie gereist
19. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel conveniently located close to Clifton hills. We booked a second night we enjoyed it so much.
Trina
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Chris am 19. Mai 2024
Dear Trina, Our pleasure to host you during your recent stay in Niagara Falls, and thank you for writing us an awesome review. We are delighted to know that you had a wonderful stay and enjoyed our convenient location in particular. We appreciate your feedback and support, and look forward to welcoming you back soon again for another memorable experience. Until then our best wishes! Thanks & regards, Guest Services
10/10 – Hervorragend
Hazel
19. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great staff. Good location and spacious rooms.
Hazel
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Brendon am 23. Mai 2024
Hello Hazel,Thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted the location, spacious rooms and the staff stood out. It was our pleasure to host you at the Country Inn and Suites; we hope to see you again soon.RegardsGuest Services