Maldron Hotel Newcastle

The staff was very friendly and helped when they could? Very efficient.

The coffee cups as weil as the spoons ans glasses were dirty. Dirt on the floor was still there after 2 days where the room was supposedly cleaned. But what angered me most was that when coming back from our day in the our room door was open. Cleaning service had not properly closed our door so anybody could have just walked in there while we were gone. Location of the hotel and breakfast were absolutely perfect

Staff in the hotel very nice and helpful. Our only problem was. We arrived to early but we checked in and put our bags in, we filled out all of tge paperwork and paid the bill, the staff member tgen said it will be busy later so go to the end of the desk and you can just collect your keys to save you waiting in the q as it will be busy. We waited at the end only no one served us, there were several large qs that were served whilst we were waiting, we then asked the staff member to be told we had to go back into the main q?.