Dear Josephine thanks for the great score and feedback we really appreciate it!we look forward to welcoming you back Kind regards LeeGM

thanks for the great score Nikhilesh we really appreciate it!we look forward to seeing you back Kind regards LeeGM

Thanks for the great score Belinda we really appreciate it!we look forward to seeing you back Kind regards LeeGM

thanks Janet for the great score we really appreicate it We look forawrd to seeing you back Kind regards LeeGM

Dear Elizabeth thanks for your comments we will consider these in reagrds to our processes , however the bond is simply to protect us from guests not paying for the room on depature or damagesMany thanksLeeGM

Dear Jenna thanks for the great scores and feedback we really appreciate it !!we look forward to welcoming you back!Kind regards LeeGM

Dear Steve thanks for the great scores and feedback we really appreciate it !! i am glad you enjoyed the great conversation that took place!we look forward to welcoming you back!Kind regards LeeGM

Thanks so much for the great feedback Peyton and the 5/5 scorewe look forward to seeing you back at Quest Kind regards LeeGM

Dear David thanks so much for the great score we really appreciate it!

thanks so much David !we appreciate the 10/10 We look forward to seeing you back Kind regards LeeGM

Dear Lisa thanks so much for this great review, i am so glad that everything went well and the staff could acocmmodate the needs of your mum with a ground floor roomwe look forward to seeing you back Kind regards LeeGM

thanks for the great scores Brett!we really appreciate it and lok forward to welcoming you backKind regards LeeGM

thanks for the great score Chenwe look forward to seeing you back!Kind regardsLeeGM

Dear AndThank you for taking the time to provide your detailed feedback on your recent stay with us. We're pleased to hear that you found the check-in/check-out process easy and that our front desk and service staff were polite and professional. We appreciate your positive comments about our well-renovated heritage property and its old-world charm.Regarding parking costs, we understand your concern, and we appreciate your feedback. We regularly review our pricing to ensure it aligns with the market, and we will take your comments into consideration during this process.we do look forward to seeing you back Kind regards LeeGM

thanks for the great score Christopher !we look forward to seeing you back Kind regards Lee GM

Dear Louise Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay in our spacious, quiet, and clean 1-bedroom apartment. It's great to know that our friendly staff and charming old building contributed to a positive experience for you.We truly appreciate your kind words, and we look forward to the pleasure of hosting you again during your next visit to Newcastle.Kind regards LeeGM

Thanks for the great feedback Jason we really appreciate it we look forward to seeing you back Kind regards LeeGM

Thanks for the great feedback Zhikun we really appreciate it we look forward to seeing you back Kind regards LeeGM

Dear Kim My sincerest apologies about the noise issue, i will look into your reservation and make a note that should you choose to stay again we will enusre a quieter room all the best LeeGM

Thanks for the feedback Stepahnie we really appreciate it we look forward to seeing you back Kind regards LeeGM

Thanks for the great feedback Michel we really appreciate it we look forward to seeing you back Kind regards LeeGM

thanks so much for the great review we look forward to welcoming you back Kind regards LeeGM

thanks Juliet for the feedback on the property , we appreciate the 4/5 score Free street parking is avaliable if you are after a free option on your next weekend stay with us. the staff would be happy to point this out if required We look forward to welcoming you back soon kind regards LeeGM

thanks for the fantastic review Anthony! it is very much apprciated and we hope to welcome you back soon Kind regards LeeGM

thanks for the great feedback Karen , i will pass on the great comment to all the staffWe look forward to welcoming you back Kind regards

Dear Dutthankyou for your feedback, apoloigies the hotel was not up to standard, we will take your feedback on board Also please note as you had booked a non refundable rate and had asked to cancal after the time period prioer to arrival we were unable to allow this.Many thanks

thanks for the Fantastic feedback, I will pass the great comments on to all our staff!We look forward to welcoming you back

thankoyu for the great feedback Florentino! We are so happy you enjoyed your stay with us and hope to welcome you back with us when you are travelling to Newcastle next Kind regards

Dear Maria What a great review of our property !! I am so glad to hear you enjoyed your stay and the convenience that the property offered we look forward to welcoming you backKind regards Lee GM

Dear Corrinnethankyou so much for taking the time to review the property! I am so glad you enjoyed staying with us and were lucky enough to be in one of the 3rd floor rooms, they are amazing!we look forward to welcoming you back LeeGM

Thanks Scott for the great review !we pride our selves one cleanliness and communication and I see both of these areas exceeded expectationswe look forwards to welcoming you back Kind regardsLeeGM

Dear Louise,Thank you for sharing your feedback with us. I'm glad to see that you enjoyed your stay with us and that the apartment was a good size and contained everything you needed. I have placed a note on your guest profile to allocate you to a higher floor when available. We look forward to welcoming you back to Quest Newcastle West again soon. Kind regards,JordanFront Office Supervisor

Dear Linda,Thank you for taking the time to share your feedback and leave us a 5/5 review. We are so glad to see you enjoyed our beautiful building and that our staff were able to make your stay so enjoyable. We look forward to seeing you again next time!Kind Regards,JordanFront Office Supervisor

Dear Mitchell,Thank you for sharing your feedback with us and leaving a 4/5 review.We are glad to hear that you enjoyed your stay and the bed was comfortable. Our staff are more than happy to recommend local restaurants so you can fully enjoy your stay in Newcastle. We hope to see you again at Quest Newcastle West. Kind Regards,JordanFront Office Supervisor

Dear Barbara, Thank you for choosing to stay at Quest Newcastle West. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. The music venue across the road will be closing in the coming months and so we do not anticipate any further disruptions to our guests in the future. We hope to see you again at Quest Apartment Hotels soon. Kind Regards,Jordan Front Office Supervisor

Dear Dimitrios,Thank you for choosing to stay at Quest Newcastle West. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind Regards,Jordan Front Office Supervisor

Dear Caroline,Thank you for choosing to stay at Quest Newcastle West. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. The music venue across the road will be closing in the coming months and so we do not anticipate any further disruptions to our guests in the future. We hope to see you again at Quest Apartment Hotels soon. Kind Regards,Jordan Front Office Supervisor

Dear Sean,Thank you for choosing to stay at Quest Newcastle West. We appreciate you taking the time to share your feedback. We hope to see you again at Quest Apartment Hotels soon. Kind Regards,Jordan Front Office Supervisor

Dear Steve,Thank you for choosing to stay at Quest Newcastle West. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. If you stay with Quest Newcastle West again you are more than welcome to use the pool at our sister property, Quest Newcastle. Kind Regards,Jordan Front Office Supervisor

Dear Thomas,Thank you for choosing to stay at Quest Newcastle West. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind Regards,Jordan Front Office Supervisor

Dear Steve,Thank you for choosing to stay at Quest Newcastle West. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind Regards,Jordan Front Office Supervisor

Dear Kerri,Thank you for choosing to stay at Quest Newcastle West. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. All terms and conditions of payment are available on Expedia when making your reservation. We hope to see you again at Quest Apartment Hotels soon. Kind Regards,Jordan Front Office Supervisor

Dear Sarah,Thank you for choosing to stay at Quest Newcastle West. We appreciate you taking the time to share your feedback. We hope to see you again at Quest Apartment Hotels soon. Kind Regards,Jordan Front Office Supervisor

Dear Marijana,Thank you for choosing to stay at Quest Newcastle West. We appreciate you taking the time to share your feedback. We hope to see you again at Quest Apartment Hotels soon. Kind Regards,Jordan Front Office Supervisor

Good morning,Thank you for providing feedback on your stay. We apologise for any inconvenience with your reservation as there seems to have been an error on our end. Parking at Quest Newcastle West is always subject to availability and we cannot provide more than one car space per apartment in order to provide a fair opportunity for all our guests to park with us. I believe that the payment issues were sorted out during the check in process. Once again we apologise for the issues you experienced during your check in. Additional amenities are always available at reception should you require them. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again soon at Quest Newcastle West. Kind Regards,JordanFront Office Supervisor

Dear Stevie,Thank you for choosing to stay at Quest Newcastle West. We appreciate you taking the time to share your feedback. We hope to see you again at Quest Apartment Hotels soon. Kind Regards,Jordan Front Office Supervisor