Mandarin Oriental Hotel Group, New Territories

"The only good thing about this hotel is the location. The hotel is very old and in poor condition. We received a room that had black mold on the ceiling. Otherwise it has wall paper so you can only notice it on the ceiling. Very humid and musty, the air system is very old and not helping and you can't open the window. We requested another room after spent there 2 nights because it was impossible to sleep in that room and I felt I got ill and developed a caugh. The new room was a bit better but still unpleasant humid and musty, at least there was no mold. No excuses from the staff, they didn't even offer to transfer our luggage to the new room. The gym is a joke, it's smaller than a hotel room and 2 people can barely fit in it. "

"Great hotel!"

"Quite very high prices for food and beverage. "

"We would go there again. "

"Beste Lage in HK. Super Preis/Leistung"

"Lage ist perfekt, der Service sehr gut"

"Super Hotel"

"Das Hotel ist sehr zentral gelegen Maerkte Restaurant kann alles zu Fuss erreicht werden. U bahn und Bus in der Naehe. Staff sehr hilfreich und freundlich"

"Die Nähe zum Flughafen ist sehr praktisch. Der Shuttle zur Mall und zur MTR ist sehr hilfreich. Die Ausflugstips praktisch. Und die Berücksichtigung des Zimmerwunsches war sehr nett; und wir konnten auch schon früher das Zimmer beziehen. Es gab Wasser, Tee und Kaffee, alles bestens. Also für Ankunft und Abflugtag hervorragend geeignet."