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Bewertungen von Sandals Negril - ALL INCLUSIVE Couples Only

4.5 out of 5
Sandals Negril - ALL INCLUSIVE Couples Only
Norman Manley Blvd, Negril, Westmoreland

Bewertungen

8,2

Sehr gut

91 von insgesamt 198 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
59 von insgesamt 198 Gästebewertungen haben eine Bewertung von 8 - Gut" "
25 von insgesamt 198 Gästebewertungen haben eine Bewertung von 6 - Okay" "
13 von insgesamt 198 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
10 von insgesamt 198 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

9,0/10

Personal & Service

8,2/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Wolfgang

Aufenthalt von 21 Nächten im Januar 2024
Antwort von HP am 20. März 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Hervorragend

William

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our first time in Jamaica and a Sandals we loved it. We had a standard room, comfy bed and cleaned daily got extra shampoo/soap when I asked for it. Dining options were great, very friendly and helpful staff. Food was really good, we will be back in 2026!
Aufenthalt von 7 Nächten im März 2024
Antwort von HP am 13. März 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Hervorragend

Monica L

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Februar 2024
Antwort von HP am 4. März 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 – Gut

Kevin

Aufenthalt von 4 Nächten im Februar 2024
Antwort von HP am 20. März 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Hervorragend

Ralph

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everyone was extremely courteous. All food was delicious. Mutton & mussels with chorizo were my favorites.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von HP am 23. Feb. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 – Gut

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My wife & I had a great time at Sandals Negril. We arrived just two days after a bad storm had hit, but the staff had the place back in shape literally overnight. Service was wonderful, the beach very nice, and there were plenty of nice guests to have fun with. The food was ok to good, but within expectations. The breakfast and morning buffets offered some good selections, but the quality of the dinners places, while each enjoyable form a fun perspective, varied from a culinary POV. We enjoyed Brava, with the small plates the best, along with the Sundowner. The Japanese restaurant was a blast - with a great sing-along chef - but the food kind of mediocre. All in all, though, this Sandals is recommended by us. It is a great vacation for a couple looking to unwind under no pressure. Irie!
Aufenthalt von 6 Nächten im Februar 2024
Antwort von HP am 23. Feb. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 – Gut

Melissa

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful gardens and well kept beaches.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von HP am 7. Feb. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Hervorragend

Lawrence

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very nice
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Sara am 30. Jan. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 – Okay

Joe

Mit dem Partner gereist
Gut: Personal & Service
Food and staff were good. Drink selection was limited with low quality alcohol and low quality sodas. The swimming pool was cold with bugs in it. It was great to have paddle boards, snorkeling, sailing and water sports included. The beach chairs were mostly reserved every day even at 8:00 am it was limited selection. We liked walking to the Beaches resort and enjoyed their similar facilities. We found the price was a bit high compared to many other trips we’ve taken.
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Sara am 30. Jan. 2024
Our deepest and most sincere apologies for your experience during your stay. We at Sandals strive to create the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards

8/10 – Gut

Gregory

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Some of the staff were standouts; bartenders Chris and Brendon, dive team members Emron and Robin. The entertainment team were great, especially for the dated equipment and staging that they have to use. Though they should use more travelling shows to up the quality and variety. We enjoyed all of the restaurants, but the breakfast and lunch buffet were a little lacking. The resort is a little dated, but fairly well maintained. Could use more staff or do a better job of picking up used glasses, trash and dishes. Probably our biggest complaint are the number of chairs tied up by the butlers that never get used all day long. You should not have to get up at 6am to reserve a spot, and then sit and see empty chairs all day long that were claimed and never used. Loved the waterskiing, snorkeling, scuba, Hobie cats and paddle boards, all included. Great beach, can walk forever. Overall we had a great stay, but would not rate it as our all time favorite resort.
Aufenthalt von 7 Nächten im Januar 2024
Antwort von HP am 17. Jan. 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 – Gut

Rosario Davide

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von HP am 10. Jan. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 – Gut

Adrian Patrick

Aufenthalt von 4 Nächten im November 2023
Antwort von HP am 9. Jan. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you are enjoying your stay with us.

8/10 – Gut

Ajai Pal Singh Roop

Aufenthalt von 6 Nächten im November 2023
Antwort von HP am 20. Nov. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 – Okay

Monika

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Smaller resort then expected Would have liked more dining options and also entertainment
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Sara am 25. Okt. 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 – Hervorragend

Courtney

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall great. The only things that were concerning were the birds at dinings and bugs in the pool
Aufenthalt von 3 Nächten im September 2023
Antwort von HP am 3. Okt. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 – Gut

Karina

Gut: Sauberkeit und Personal & Service
Aufenthalt von 4 Nächten im September 2023
Antwort von HP am 22. Sept. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 – Gut

Bonnie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good place to vacation
Aufenthalt von 5 Nächten im September 2023
Antwort von HP am 12. Sept. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Hervorragend

misty lee

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sandals is by far the best resort ive ever stayed at. I travel to the Caribbean one or twice a year and this was my first time at a Sandals resort. No other resort offers the amenities like they do. Snorkeling, tubing, skiing, private boat, kayaking, mini sailing, ect all included in the price. Plus airport transfers. Rooms are up to date property is beautiful plus big so you're not on top of others. The saff were great as well super friendly and helpful all seam to love their job. Cant imagine ever staying at another brand resort again.
Aufenthalt von 4 Nächten im August 2023
Antwort von HP am 17. Aug. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Hervorragend

Bipin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I loved everything about the Sandals amazing first time experience
Aufenthalt von 4 Nächten im Juli 2023
Antwort von HP am 17. Juli 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 – Ungenügend

HUMBERTO

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The Rooms are in back conditions, the air is contaminated with mildew smell, I couldn't sleep the first two nights, we were changed rooms on three occasions and every time was a different problem, AC leaking on our heads, no hot water in the showers, sink dripping water by the sides, you name it!. Although one of the managers helped us to accommodate on the third day my blood pressure went up and my pulse was supper high( 197) We had to cancel our stay and come back home straight to an emergency room. A panned dream trip( seven days) that ended in ( three days) Nightmares! Never going there again. Simple to describe, A 5-star hotel that seems like a Motel, we named it Jamaica Motel in Miami called 8.
Aufenthalt von 7 Nächten im Juni 2023
Antwort von HP am 27. Juni 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

8/10 – Gut

Brian Henry

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Mai 2023
Antwort von HP am 5. Juni 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 – Okay

Mandeep

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2023
Antwort von HP am 16. Mai 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 – Gut

Brett

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Resort was overall good. One night there was no water for a shower. Breakfast was below average at Bayside. The lunch and dinner options at the other restaurants were very good. The habachi was our favorite dinner. Definately a more mature crowd so not as lively. Bartenders were great and were heavy pourers. Need to get up very early to claim chairs on the beach unless you have the butler service. Overall we were pleased. 4/5 stars.
Aufenthalt von 4 Nächten im April 2023
Antwort von HP am 11. Apr. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 – Hervorragend

Janecia

Aufenthalt von 3 Nächten im März 2023
Antwort von HP am 27. Apr. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.

4/10 – Schlecht

Katie

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Ausstattung
Beach is nice, some of the staff are nice, pool is gross, construction on property was very noisy, entertainment was pretty terrible, a lot of the bartenders are extremely rude, breakfast buffet is gross and the only other option for breakfast was a sit down restaurant that essentially served the same food as the buffet.
Aufenthalt von 7 Nächten im März 2023
Antwort von HP am 20. März 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 – Hervorragend

regina

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Service was great. The stuff was very friendly and helpful, any favor you ask they always there for you. Very clean resort good food for all inclusive resort . Recommend to visit
Aufenthalt von 7 Nächten im März 2023
Antwort von HP am 15. März 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 – Okay

Kori

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Older crowd. Was expecting to see more people my age but overall a great stay
Aufenthalt von 4 Nächten im März 2023
Antwort von HP am 9. März 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall.Best regards

4/10 – Schlecht

Charla

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
This is NOT a 5 star resort. It’s closer to a 3 star... What is shown on the website is NOT what you will be getting. CONSTRUCTION... Really Sandals. SHAME ON YOU for not having this on your website. And still charging Full Price Cons 1. Construction on both sides of the resort... Jack hammers, grinding, generators running... you could not hear the ocean. 2. Our Tap in the bathroom was broken. No cold water. Only a trickle of BOILING hot water. I had to brush my teeth and wash hands in the shower or scold my hands in the sink.. We told 8 different workers. no one came to fix it 3. We drank our red wine in our room. Turndown service took the empty bottle. The next day I left a tip and note to please restock our wine since we booked the premium club room. They left a note that said if we want another bottle of red we need to provide them with the empty bottle we drank..... But they took it during turndown. This happened more than once 4. Concierge doesn’t answer the phone. You have to call multiple times and sometimes they called back 5. Pizza place had no pepperoni all week 6. Bea
Aufenthalt von 14 Nächten im Februar 2023
Antwort von HP am 21. Feb. 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive in creating the best experience for our guests and want to apologize for any inconvenience.Kind regards

10/10 – Hervorragend

Anna

Aufenthalt von 4 Nächten im Februar 2023
Antwort von HP am 6. März 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

4/10 – Schlecht

Alvaro P

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Personal & Service
My wife and I returned from a 6 nights at the resort. The room was really nice and comfy, the beach amazing with beautiful sunsets. Some of them were really nice people like Chris at the Piano bar. The Cons, starting with most of the staff. At the main bar, bartenders were rude and actually the last day I have to say something to one of them because the way she talked to my wife. WIFI was really bad so trying to speak to our children a lot of time was almost impossible. There are construction in the resort which is not in their website so you can hear the noise from 8-8 everyday, so relaxing at the beach not so much. Few guys at the water sport also rude. Same at the Japanese Restaurant, one of the ladies approach my wife very rude manner to move out of the Teppanyaki table for our desert. We were shocked. Then another lady explained to us that dessert is served somewhere else. The food was really disappointed, not variety of tropical fruits. I asked at the Italian restaurant for the Antipasto and they gave me just vegetables, no meat for it. Tiger Shrimps were frozen shrimps. No Japanese beer at Japanese restaurant. Last 2 nights fire alarm went off in the middle of the night. We called many times to front desk to have somebody to turn it off. It took them hours so somebody to show up. This was our 3er Sandals experience, and first time we experience something like it. Definitely not a 5 Star or Luxury Hotel.
Aufenthalt von 6 Nächten im Januar 2023
Antwort von HP am 25. Jan. 2023
Our deepest and most sincere apologies for your experience during your stay. We at Sandals, strive in creating the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay.

10/10 – Hervorragend

Imran

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful Resort with nice staff and I will go back again
Antwort von HP am 18. Jan. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 – Ungenügend

Raul Cuan, Louisville

4/10 – Schlecht

Rebecca

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
This is a 2-3 star hotel at best. We stayed at Sandals Negril on our honeymoon for three nights in December. The grounds and pool are extremely run down. The beach is not like it is in the photos - the water is not crystal clear and you are harassed by people selling stuff all day. The room is average but is cleaned well each day. The food at each restaurant is poor/flavourless and the entertainment is sub-par. The service was okay but a lot of the staff were not attentive or overly helpful when you asked questions. There is no relaxed holiday vibe and everyone (including other guests) just seemed depressed. Overall we were very very disappointed.
Antwort von DS am 30. Dez. 2022
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive in creating the best experience for our guests and want to apologize for any inconvenience. Kind regards

6/10 – Okay

Cristian, Annandale

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
We had very high humidity in bedroom, so that nothing dried up and clothes smelled bad. Food choices were basically the same every day. There is no big pool like in other resorts. Though location, people, service are Jamazing
Aufenthalt von 6 Nächten im September 2022
Antwort von Hugo Perez am 12. Sept. 2022
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall.Best regards

6/10 – Okay

Lianne Elisa Chin

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
For what I paid, it did not meet our expectations. The beach was amazing! The resort staff are friendly, but the service from the kitchen is very slow. Dinners took on average over 2 hours from seating to the end of the dessert. There is no quick dining option (buffet) other than in the morning. A lot of the food on the menu was also out of stock. Typically at least 1 item was out of stock each time I ordered.
Aufenthalt von 6 Nächten im August 2022
Antwort von Sara am 25. Aug. 2022
Thank you for your feedback! Please know we will work hard to fix the issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall.Best regards

10/10 – Hervorragend

Roger

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Juli 2022

10/10 – Hervorragend

christina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Husband and I just returned from a stay at Sandals Negril. We loved the attentiveness of the staff and the care that goes into making sure that guests have a great stay. Staff were all amazing! The photoshop team was so helpful and friendly - including Jevough and Jervis who did some photos for us. Seline at the bistro was also very friendly and provided excellent service. Garwin from entertainment provided us with a tour of the resort and made it so fun while providing us with the information we needed. Food was also great and exceeded my expectations for an all inclusive resort. Would highly recommend sandals Negril!
Aufenthalt von 4 Nächten im Juli 2022
Antwort von Hugo Perez am 1. Aug. 2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Hervorragend

Ivan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved the beach, the water sports, the food, the pools, the service and that everyone was always ready to help you and tend to any need or request you may have. Special thanks to Marvin the lifeguard who went out of his way to help us with one of our requests. The hotel is clean and everything was great! They also provide transportation to/from the airport and have a "no tip" policy which means you don't have to worry about bringing extra cash.
Aufenthalt von 7 Nächten im Juli 2022
Antwort von Hugo Perez am 21. Juli 2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Hervorragend

Suzanne

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff!!
Aufenthalt von 5 Nächten im Juni 2022
Antwort von Sara am 22. Juni 2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Hervorragend

mitchell t

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful room with a balcony overlooking the beach. Very comfortable bed, nice bathroom, great people working there, great food options.
Aufenthalt von 7 Nächten im Mai 2022
Antwort von Hugo Perez am 13. Juni 2022
Thank you for your feedback! Please know we will work hard to fix the issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

2/10 – Ungenügend

Roberto

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Well kept But my room was given away and had to stay in a room that was not to my liking
Aufenthalt von 3 Nächten im Mai 2022
Antwort von Hugo Perez am 13. Juni 2022
Our deepest and most sincere apologies for your experience during your stay. We at Sandals, strive in creating the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards

10/10 – Hervorragend

Suresh, Windermere

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Great People and Customer Centric. Some work to do on the facility
Aufenthalt von 3 Nächten im April 2022
Antwort von Hugo Perez am 11. Mai 2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Hervorragend

Cecil

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I personally love everything on this property and the staff is excellent in everything they do and provide for there guests.
Aufenthalt von 3 Nächten im Mai 2022
Antwort von Hugo Perez am 5. Mai 2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 – Okay

Garrett

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2022

10/10 – Hervorragend

Jonathan

Aufenthalt von 5 Nächten im Januar 2022

6/10 – Okay

Frederic

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Gros bémol sur le service et la nourriture
Très belles installations, bien situé. Gros bémol sur le service et sur la qualité de la nourriture. Très très moyen dans les deux cas.
Aufenthalt von 5 Nächten im Dezember 2021
Antwort von Hugo Perez am 11. Jan. 2022
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive in creating the best experience for our guests and want to apologize for any inconvenience. Kind regards

2/10 – Ungenügend

L

Aufenthalt von 3 Nächten im Dezember 2021
Antwort von Hugo Perez am 28. Dez. 2021
Our deepest and most sincere apologies for your experience during your stay. We at Sandals, strive in creating the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards

10/10 – Hervorragend

Sheena

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
N/a
Aufenthalt von 4 Nächten im Dezember 2021
Antwort von Hugo Perez am 21. Dez. 2021
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Hervorragend

Julia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved our stay! Food was great and we enjoyed scuba diving. Keron did amazing job with our photographs and went an extra mile to make sure we get our pictures in time. Also, private candlelight dinner was amazing. Veneesha was our server and she did a great job. I would like to mention one detail though. Resort employee entered our room without knocking and my husband was undressed. The lady said she wanted to decorate the room for our anniversary and she would be back later. She never came back to decorate. We addressed that to Front Desk associate and we were ensured that the issue would be taken care of. However, it was not.
Aufenthalt von 5 Nächten im September 2021
Antwort von Hugo Perez am 27. Sept. 2021
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Denise & Rachel great service went above and beyond to make our stay unforgettable
Aufenthalt von 4 Nächten im August 2021
Antwort von Hugo Perez am 23. Aug. 2021
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards