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„The rooms were nice and clean, but customer service is non existent!! The breakfast was okay. “

„Nice hotel with mostly friendly staff who smile and make you feel welcome. Rooms are ok with comfy bed and hot shower. WiFi also fast enough. One thing need to stop doing is making you feel like some kind of villain on the way out by insisting to check not stolen anything from the room!! Jeez….Don’t also insist all hotels do it (they don’t) and if going to do it, better make sure a list present for what in the room when arrive!!!“

„Das Zimmer war sauber, die Bettwäsche wurde jeden Tag komplett ausgewechselt! Das Personal im ganzen Hotel sehr herzlich und korrekt, ich war die einzige Weisse zur Zeit dort. Ich fühlte mich nie wie eine Aussenseiterin,beim Abschied wurde ich sofort gefragt ob ich nächstes Jahr wieder kommen werde! Sie würden mich vermissen. So schön! “

„The staff was very courteous and responsive to requests. However, almost all dishes I ordered was heavy on curry which made it inedible. “

„Super!“

„Amazing stay, feels like a home with all the best possible luxury!!!“

„The rooms are beautiful and the location is great. Exceptional even. But the service wasn't great. Staff at the hotel bar were not courteous, the power went out often, and the internet was spotty.“

„Clean rooms and friendly staff“

„The staff were absolutely fantastic. I felt the bedding was not fresh and found some stains so i requested a change and they attended to it promptly. Although i had breakfast just once, i absolutely loved the yam and egg dish served. it was simply perfection. Coming from Uk i found the standard of the hotel beddings and towels very very old and worn out and past thier use by date but hey! I managed it some how. I booked online but should have done a walk in as the walk in rates are far cheaper. “

„They canceled my reservation without prior notice. The reason was that the rate was too low; I paid what was advertised on Expedia. i was left stranded “

„I would book the hotel again and again. It was all to the fullest satisfaction. The room, the great service, really everything !!!“

„The location is great but price is quite high considering the very very poor services in the hotel. I spent 3 nights there but didn’t sleep well in any of the night. Pillows are too hard. I couldn’t use the towels as they already turned brown. There were mosquitoes and small cockroaches in my room. The toilet paper was of the lowest quality. The breakfast was just omelet and bread, unbelievable for the price they charge. I will rate them 2/10“

„Fritz provided a bed that I needed. No room account, so everything I bought had to be paid on a handheld POS device that sometimes didn't work. Makes in room dining or ordering a drink or getting a toothbrush a bit of an ordeal. I had a few little ants near the desk in my room, becomes a problem if you leave any food out. Breakfasts are lower end in quality - think cheap airline meal. Sounds like I have complaints but as a place to put my head down I wouldn't object to staying here again. Staff ...

„Wonderful service and great hospitality “