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Bewertungen von Forest Crest Nature Hotel & Resort

3 out of 5
Forest Crest Nature Hotel & Resort
Km. 72 Batulao, Nasugbu, Batangas

Bewertungen

6,4
13 von insgesamt 69 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
11 von insgesamt 69 Gästebewertungen haben eine Bewertung von 8 - Gut" "
23 von insgesamt 69 Gästebewertungen haben eine Bewertung von 6 - Okay" "
14 von insgesamt 69 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
8 von insgesamt 69 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,6/10

Sauberkeit

6,6/10

Personal & Service

6,4/10

Ausstattung

6,0/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Reychelle Ann, Hamura

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
It's not worth the price. Hotel is old needs more clening and renovation, It's also noisy you can hear people from outside. the wave pool water is dirty, I feel itchy after a long time in the pool water. The shower water is weak it will take long time to shower. Zip line, sauna etc a lot are under maintenance and only 1 restaurant is open.
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Bianca, Virginia Beach

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our stay was very relaxing. We are looking forward to our next visit. Staff was very friendly and helpful.
Aufenthalt von 1 Nacht im Februar 2023

6/10 – Okay

amanda

Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
To the eyes the property was pretty. There were very limited options as far as dining and the breakfast was nearly non existent. The spa was only able to offer partial services and partial recreational activities were available. I wish they would of mentioned these short comings on the web site prior to us booking.

2/10 – Ungenügend

Alberto

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The location is very nice. But the money I spent is not worth what we got.
Aufenthalt von 1 Nacht im August 2022

8/10 – Gut

Michelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2022

10/10 – Hervorragend

Jonaliza

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing Hotel
Very relaxing Hotel especially for family trip. Highly recommended
Aufenthalt von 1 Nacht im April 2022

8/10 – Gut

Bing

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Overall our stay was nice, the quietness from the nature only crickets and birds you hear, so relaxing.
Aufenthalt von 1 Nacht im März 2022

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juni 2019

6/10 – Okay

Jessica

Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juni 2019

6/10 – Okay

YOUNGSANG

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2019
Antwort von The Management am 13. Juni 2019
We are so happy that you enjoyed your stay with us. Your feedback is very important to us! We are delighted to know that Chateau Royale Hotel Resort Spa exceeded your expectations. We look forward to having you back again soon to see what else you can find in our resort. :) Sincerely, The Management

6/10 – Okay

Jonas

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Naah...
You have yo walk your way to the reception for any issues you have or use up your mobile phone and google the reception desk as they do jot provide then to you. the room is so bare - not for foreign tourists for sure. Very pricey food in the restaurants inside. Go somewhere else.
Aufenthalt von 1 Nacht im Februar 2019
Antwort von The Management am 22. Mai 2019
Hi Jonas, Thank you for taking the time to review our resort. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Providing our guests with the best service has always been our mission. We are still in the process of improving the facilities and services. We hope to see you again in the future and wish you the very best. Sincerely, The Management

8/10 – Gut

Lady, San Francisco, California

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Friendly staff. The place offers several activities. The warm water does not work. Fortunately, the weather was humid.
Aufenthalt von 2 Nächten im März 2019
Antwort von The Management am 3. Apr. 2019
Good day! We are so happy that you enjoyed your stay with us. Your feedback is very important to us! I am delighted to know that Chateau Royale Hotel Resort Spa exceeded your expectations. We look forward to having you back again soon to see what else you can find in our resort. :) Sincerely, The Management

6/10 – Okay

Jess

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2019
Antwort von The Management am 3. Apr. 2019
Good day! We are so happy that you enjoyed your stay with us. Your feedback is very important to us! I am delighted to know that Chateau Royale Hotel Resort Spa exceeded your expectations. We look forward to having you back again soon to see what else you can find in our resort. :) Sincerely, The Management

8/10 – Gut

Derek

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay except restaurants shut early
Aufenthalt von 2 Nächten im Januar 2019
Antwort von The Management am 6. Feb. 2019
Thank you for your positive feedback, we will address your concern to management. Hope to see you again soon!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im August 2018
Antwort von The Management am 5. Sept. 2018
Thank you for providing your feedback and letting us know about this issue. We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. We hope to see you again in the future and wish you the very best. Sincerely, The Management

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Aufenthalt von 2 Nächten im August 2018
Antwort von The Management am 1. Sept. 2018
Thank you for providing your feedback and letting us know about this issue. We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. We hope to see you again in the future and wish you the very best. Sincerely, The Management

6/10 – Okay

Ruth

the wave pool - there were a lot of leaves and insects floating on it. the personnel were very friendly though
Aufenthalt von 1 Nacht im Juni 2018
Antwort von The Management am 1. Sept. 2018
Thank you for providing your feedback and letting us know about this issue. We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. We hope to see you again in the future and wish you the very best. Sincerely, The Management

8/10 – Gut

Eiselle Marie

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2018

4/10 – Schlecht

Shinji

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
山の上のホテル
近隣でゴルフなどのレジャーでの短期滞在用ですね。シャワーの水量、温度調節もままならず、４泊には難有りでした。庭は綺麗でした。

2/10 – Ungenügend

MICHELLE

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Worst experience! Housekeepers stole my phone.
We stayed during the Holy Week in the Philippines. It’s not my first time in the property so I recommended it to the family and since the wave pool is already operating, I thought of that it would be fun together with my baby. To cut the story short the housekeepers stole my phone in the room. They didn’t have the signage for do not disturb and request for clean up. So I assumed that they will not do a clean up unless you request the front desk. I left my Samsung phone on the table not expecting that they will clean up. I also left my bag with cash and good thing that these boys didn’t touch it. Normally if we check in I keep all the valuable stuff in the luggage and lock it, they didn’t have a vault. Because of course that is a temptation to whoever will clean it up. We reported in the management and the security and saw in the CCTV the guys who cleaner it up from 1057H to 1104H, clean up for 9 minutes done by 2 people. They didn’t even replace the toiletries and the coffe cup used was still there. Probably they were planning on how to escape and get the phone. And it wasn’t lunch time yet after going out from our room Cabin 2017 they went to the stock room and stayed for 15min. So what did they do..... we arrived at 1309h and saw them to the next room to us. So then the investigation started. And of course as usual they didn’t state in their affidavit that they stole it. It’s just a phone and probably the worth isn’t too much. But it isn’t about it. It’s the integrity

4/10 – Schlecht

Paulo

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft

10/10 – Hervorragend

Christian Ray

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2018

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2017

2/10 – Ungenügend

M

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not recommendable!
The resort was very outdated. We were given a room that was not worth it for the price that we paid for. The toilet and bathroom sink was broken, was told that somebody will fix it, we waited for 3 hours then nobody came to fix it. The manager moved us to a different room, but still furnitures were broken. The beds were not safe to sleep with, the frames were not as good as it should be on a resort like this. Also, their floating restaurant that offers supposed to be fresh fish, it was so awful, there was so little water around it, a lot of mosquitoes because the water was already dirty and smelly. Overall, it was really a bad experience! Not worth it for the price you will pay!
Aufenthalt von 2 Nächten im Dezember 2017

10/10 – Hervorragend

Edwin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful
Excellent
Aufenthalt von 1 Nacht im August 2017

8/10 – Gut

Millicent

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Juni 2017

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
A not so satisfied customer
No Wifi Access, Door Locks are hard to open
Aufenthalt von 2 Nächten im Juni 2017

2/10 – Ungenügend

Thess

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sad
I book this trip as a gift for my family but according to my daughter who's vacationing in the Philippines the room that's given to them has many mosquito and red ants , the food that they bought for theirs supper the rice was spoiled and when they try to contact the reception is always busy so they don't want to book or use that hotel again thanks teresa
Aufenthalt von 1 Nacht im Juni 2017

6/10 – Okay

Joel

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Unpleasant Accommodation
Our stay in Chateau Royale is not so good. It took more than 40 minutes waiting for us to be checked-in as the room was still being cleaned. When we enter the skyline building, it smell like an old place and upon entering the room, it was dusty. There was no towel and toilet paper. Unable to bear the smell of the room, we bought deodorizer and sprayed it all over the two bedroom unit.
Aufenthalt von 2 Nächten im Juni 2017

4/10 – Schlecht

sally, sato

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
The cleaness is very pooor the facility so dirty. The place is good but sad to say not satisfied...lot of mosquito.

2/10 – Ungenügend

Sam

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not a pleasant stay
No internet No Room Service Bad Breakfast options Remote Room No clear TV Channels Interrupted water supply

4/10 – Schlecht

Nolanda

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not too good Family long weekend
Upon Check-In - we were requested to wait. It was unacceptable since it was past 2PM, the allowed check in time. The facilities were good although not in a very good & clean condition. From my point of view, the hotel lacks manpower, considering the delay in the food service (lunch time) was 1 hour waiting. Ordered food to take out to the room took 2 hours. Comfort room was big & spacious, but no tissue paper provided. No Foot Rug, Towels were grayish in color, Faucet was leaking & full of stains, Shower head barely releases water, looks like it is clogged with dirt & needs to be replaced. Bed was very uncomfortable - sagging in the middle. Complimentary water was only on the day of the arrival. No one cleans the room everyday, you still have to call them. Their Telephones, were not working - cannot contact front office or operator. TV sets needs to be replaced - speakers seems to release noise like cooking pop-corn.

4/10 – Schlecht

susana berino, phils

Verbesserungswürdig: Personal & Service
Terrible service when we arrived we already have a room suddenly it was given to somebody else and we ended staying on another room

4/10 – Schlecht

noy, QC

Verbesserungswürdig: Zustand der Unterkunft
we've waited for more than 1 hour for our orders to be served. we ended up looking for other restaurants.

6/10 – Okay

Verifizierter Reisender

Nice hotel with good facilities.
They have multiple facilities that you can enjoy with like wave pool, kiddie pool, trekker, activity areas, paint ball, zip line, easter egg hunting, etc.. Attendants are courteous and friendly, however, they need to improve on the check-in and check-out process to avoid customer inconvenience.

6/10 – Okay

Hui Li, Singapore

Nothing wow
Service was generally good but condition of the room could be improved. spotted quite a number of spiders within the room itself.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Nice place to stay
Strengths: 1) Good size log cabin rooms. 2) Very accommodating staff especially those at the Front Desk. Rooms for improvement: 1) Breakfast wasn't so good. It would have been better if Chateau will serve local delicacies like tawalis, tapa. They served us ham and longganisa. 2) Towels are very old. These are already due for replacement. 3) Best to have door lock with double security. 4) Include ref as basic room amenity.

4/10 – Schlecht

Melvin

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The place is generally good specially if you have children with you, golf cart ride is great and the cost is quite reasonable. Three things I experienced that would recommend improvements. One, it took us more than an hour to check-in. There are only two receptionist attending us for peak season. Two, only few channels to watch in the TV, when I call for assistance, no one attended, accoring to the receptionist, there was only one maintenance person to attend in a lot of complaints. Lastly, I was amazed with the policy in renting the golf cart, you need to be a licensed driver and you need to leave your driver's license before using the golf cart (this is a good safety practices). But, along our tour using the golf cart, I observed a young boy, may be at the age of 10-12, recklessly driving the golf car. When I surrender our rentet golf cart, I discussed this with the receptionist, she just told me that the reckless boy is a grandson of the owner. I was really upset, where is the safety principle?

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Komfort des Zimmers
Huge space for different activities
Place is great for relaxing but log cabin bathroom is messy/flooded when you take a bath. Beds/mattresses not comfortable and beddings are of low quality linen.

6/10 – Okay

Ardith

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
it was a good experience but their rooms are not comfy, to name, the bed; its too hard (seems like there's no foam//matress), the linens and bath towels has stains and obviously too old.

6/10 – Okay

Patty, Batangas City

Business Trip

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dirty,everything
It was bad experience,

6/10 – Okay

Melanie, Las Pinas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
the room is great,the place is big but the downside is that the amenities outside (for outdoor activities) are not well maintained.. rooms,food, service, pool are all okay

4/10 – Schlecht

virgilio, manila

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
not good......
not good, never again.....

10/10 – Hervorragend

jonathan, Chino hills, CA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
great stay
it was wonderful

6/10 – Okay

Verifizierter Reisender

Nice getaway in the middle of no where
Cold at night, :-).................................................................

10/10 – Hervorragend

jonathan, Chino hills, CA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect get away.
It was perfect.

10/10 – Hervorragend

Ellen, cabuyao laguna philippines

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
great day
recommended to my friends