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„接客が微妙でした。 人の話を聞かず、一方的に怒られました。 ロビーは、おしゃれですが部屋は値段なりです。 でも広さは十分で、掃除も行き届いてます。“

„安かったので期待なし、不安も少しありで行きましたが、すごく良かったです！！ お部屋も水まわりも綺麗で次もまた宿泊したいと思いました！“

„Great place to relax and enjoy skiing at the same time.“

„Hotel Hanabun was a great ryokan experience! It is nestled in the mountains offering a peaceful getaway from touristy/crowded areas. It had the best onsen water, even the locals went there to bathe! The hosts and staff are all friendly and accommodating to your needs. Google translate was necessary to communicate, but everyone is very patient. The food was incredibly delicious, and they use locally sourced, fresh ingredients. I highly recommend it to anyone looking for a cozy ryokan. “

„Excellent stay, helpful team, close walk to everthing“

„We stayed for 3 nights with breakfast included. The property manager and staff were very nice and accommodative. They gave us free use of the SUPs and kayaks which was lots of fun. The rooms were nice and freshly renovated. Highly recommended for either a summer stay to enjoy the lake activities or a winter stay to hit the nearby slopes. Thanks!“

„It was a pleasure to stay here. The staff is kind and helpful. The rooms are clean and comfortable. The Seki ski area is next door and it’s a wonderful, small, family run place.“

„Very great service. Room was cleaned fresh towels every day. Great area ski slope is a 5 minute walk away 10/10 recommend “

„ゲレンデまで徒歩で行けるので便利 乾燥室も広くスキー・スノボ目的なら優秀 部屋も広々としていました“

„Room is clean. Stayed for 2 nights and they prepare different dinner menu for us. Find this gesture really nice“

„This deserves much more than an 8.4 rating. We had one of the best ski stays ever at the Arai and we’ve stayed at Chamonix, Aspen, Jackson Hole, and Big Sky. The hospitality and food was amazing with some of the best service possible. The price was so much more reasonable than any other US destination. Thank you Lotte Arai.“

„Awesome “

„Love Active Life its a fun family friendly venue with the best hostess your ever going to find Lisa does an awesome job, third time weve been always have fun“

„The stay was amazing! Lisa and her team at Xplore were always ready to help. They were a pleasure to interact with. The room was huge, clean, and comfortable. Wifi signal was strong in the room. There was a made-to-order breakfast free every morning, with a choice between a smoked salmon or mushroom plate with eggs (your choice of cooking style). There was also a free laundry machine in the basement (dryer costs 100 yen per use). Large drying room was available for the ski equipment 1 floor ...