Apartment, 2 Schlafzimmer | Blick auf den Innenhof

Bewertungen von Hexagon International Hotel

3 out of 5
Hexagon International Hotel
Lot 2 Martintar Road, Nadi

Bewertungen

6,0
47 von insgesamt 411 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
98 von insgesamt 411 Gästebewertungen haben eine Bewertung von 8 - Gut" "
126 von insgesamt 411 Gästebewertungen haben eine Bewertung von 6 - Okay" "
78 von insgesamt 411 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
62 von insgesamt 411 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,2/10

Sauberkeit

6,8/10

Personal & Service

5,6/10

Ausstattung

5,6/10

Zustand der Unterkunft

5,4/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 4 Nächten im Dezember 2019
Antwort von Luisa am 15. Jan. 2020
Bula Anonymous, Thank you for taking the time to give a feedback on your recent stay with us. We hope you will consider staying with us again. Many thanks, Luisa Wakaya

6/10 – Okay

Frank

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Nicht zu empfehlen
Für die gebotenen Verhältnisse viel zu teuer. Die europäische Küche nachzukochen sollten sie auch lieber lassen. Teilweise eine Katastrophe. Für den Preis ist nichts inklusive. Da ist jedes Hostel komfortabler vom Service her.
Aufenthalt von 12 Nächten im November 2018
Antwort von Tupou - Front Desk am 13. Dez. 2018
Bula Frank, thank you for staying with us. We do appreciate your feedback.

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Disaster
Regarding the hotel: The hotel facilities are rather simple; the water in the pool was not inviting (not clear) and the dining area was very dark and uninviting as well. The main point to critizise, however, is the service. The reception team is very unfriendly and - worse to that - lie to the customers: As a bottle of water was very expensive in the hotel (8,50 Fiji $), we asked whehter there is a supermarket nearby. We were told that it is Sunday and thall shops are closed on Sundays. Luckily, another guest said that there is a big supermarket next door which is open. The lady from the reception, however, repeated in a harsh tone that all shops are closed. In fact, this was absolutely untrue. We went to the supermarket and it was regularly open every Sunday!! Thus, she intenditely lied to us. I have never before experienced anything like this.

10/10 – Hervorragend

Luisa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Kataenano

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
It's unfortunate that I get to walk back and forth to Reception for a security deposit! Receptionists apologizing to have forgot to inform a customer during check in is unprofessional! I think it is also unacceptable to burden travellers with AC and TV remote controls, who's going to take or steal these!?
Aufenthalt von 1 Nacht im April 2024
Antwort von Hexagon Team am 25. Apr. 2024
Bula KataenanoThank you for taking time out for giving us this review. We are sorry that you had to come to the reception for this. This was an overlook by one of our new trainee staff and we do apologize for this. We do charge Incidental Cash Deposit for every check-in, which is refundable upon check-out. This is a normal practice for all Hotels where some Hotels charge this to your credit card or ask for cash payment. This is mentioned on the Expedia page. We do have incidents whereby remotes, decoders etc are missing from the rooms.

6/10 – Okay

Alfred

All eating places,theater n supermarket close by
Aufenthalt von 1 Nacht im April 2024
Antwort von Vinaka am 21. Apr. 2024
Bula Vinaka,Thank you for the feedback and hope to see you again

2/10 – Ungenügend

maximus

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Pathetic.. Dirty and Bed Bugs
Very disappointed with Hexagon.. never ever have I stayed in a hotel that had bed bugs and I was shocked to find this at Hexagon. The cleanliness and conditions are so bad here that I will not book this hotel anymore. And to make it worst the reception and customer service team act oblivious even though they know about this from previous complaints made my guests. When I said I would complain to the Health department they said yeah go ahead.. but they won't refund me. Instead I had to accept another room for remaining 2 nights and that was equally bad. Looks like the upper management here don't care so it's no use talking to the reception and customer service team as they won't do anything in your favour. Simply pathetic.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Vinaka am 24. März 2024
Bula,We are sorry for the experience you had with us, we will look into this and hopefully to see you again.

10/10 – Hervorragend

Gemah

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoyed our stay here close to everything and ice bar is just a few steps from our hotel, whine down after a long flight. Bbq is just across the street. Price of room is value for money and we will definitely come back here.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Vinaka am 24. März 2024
Bula,Thank you for the positive feed back and we hope to see you again

8/10 – Gut

augu

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 14 Nächten im Januar 2024
Antwort von Hexagon Team am 25. Apr. 2024
Bula AuguThank you for your rating.

4/10 – Schlecht

Shelly

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024

2/10 – Ungenügend

Pravin

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
This place is miserable. Dirty,moulds, this place stinks, aircon does not work,paid for breakfast. They said it’s closed. Told them that I paid.they checked and come and gave some bread and coffee. Mosquitoes in restaurants, could not even sit and have breakfast shocking, this place should not be allowed to operate.people can get sick staying at this place. Stay away from this place.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Nilesh

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hexagon Hotel in Nadi, Fiji
The Hexagon Hotel in Nadi, Fiji, provided a delightful stay with its friendly staff and comfortable accommodations. Overall, a pleasant option for those seeking a convenient and welcoming stay in Fiji.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mereoni am 17. Jan. 2024
Bula Vinaka and thanks for taking the time to respond .hope to see you again

2/10 – Ungenügend

Dalveer

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Do not take this hotel very dirty room
Aufenthalt von 1 Nacht im Dezember 2023

4/10 – Schlecht

Anir

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Place needs serious cleaning and maintenance. You will only get 1 towel, 1 bath mat and 1 roll of toilet paper for a 2 night stay.

2/10 – Ungenügend

Rahul

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Due to power outages by the cyclone, I booked the hotel as i have previously stayed here and had no issues. 1. The check in Staff was clearly incompetent. It took him over 30 mins to check the guests before me. 2. He was also rude and racist from his behaviour. There was no apology for the wait. His attitude also changed between serving the forgein guests and myself. I had arrived at 1030pm wearing just a shorts and t-shirt carrying powercables and chargers as all i needed to do was charge my devices to be able to join 3. Demanded i pay a 50fjd deposit otherwise he would not issue keys despite my booking showing the deposit amount as 30fjd which i did try to show him but unsuccessful. 4. The room given was very dirty and had blood in the cistern and mould in the bathroom. (Attached photos for evidence on trip advisor). 5. New Room spelt musty/sweaty and so I asked the night porter to supply some air freshener or moping detergent to remove the smell to which he initially replied very rudely that he can't smell anything and then later that they have no cleaning products available. 6. The hotel rooms need Maintainance esp the deluxe poolside rooms which they advertise as premium rooms. Broken power sockets. Stained walls etc. The hotel pre covid used to be an excellent choice however it has been allowed to be rundown and the staff having no customer care skills. Whilst waiting for checkin, several calls were made to request for bath towels/toiletries.

6/10 – Okay

Rakib

Mit dem Partner gereist
The property is not in good condition as there were broken doors
Aufenthalt von 3 Nächten im November 2023

8/10 – Gut

Silia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
All good
Aufenthalt von 2 Nächten im Oktober 2023

6/10 – Okay

Paula

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Wasn't exactly what we expected. We checked in late. When we arrived, the room was not ready. We had wait for an extra 30minutes. Apart from that the rooms were not as decent as we expected. Water pressure was low, pool was murky and dirty. Staff were friendly though. Vinaka, Hexagon
Aufenthalt von 2 Nächten im Oktober 2023

2/10 – Ungenügend

Dorah

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The bed was worst, the room in general was terrible for that expensive price....i wil never booked throuh you and the hotel ever again! Worst service room condition and furniture...very disappointed
Aufenthalt von 1 Nacht im Oktober 2023

2/10 – Ungenügend

Ronesh

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was not ready , checkin took one hour. Room was so dirty. Room not serviced.
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

aliya

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good place
Aufenthalt von 11 Nächten im Oktober 2023

8/10 – Gut

NEOMAI

Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Raj

Aufenthalt von 5 Nächten im Oktober 2023

2/10 – Ungenügend

Anna

Aufenthalt von 2 Nächten im September 2023

4/10 – Schlecht

Pritika

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
I didn’t like the room at all, however the staff were friendly
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Customer Service Team am 18. Okt. 2023
Bula PritikaWe are sorry that you didn't like the room. We do have our renovations planned for early next year for some room categories.

6/10 – Okay

Fred

Gut: Sauberkeit und Personal & Service
Aufenthalt von 4 Nächten im September 2023
Antwort von Customer Service Team am 18. Okt. 2023
Bula FredThank you for your rating.

4/10 – Schlecht

Shalini

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Unfortunately we found that the pictures did not reflect the condition of the room. We would rate the condition of the room 1 or 2 stars at most. It was not what we expected at all. Other than the room not looking good or clean, the staff were wonderful and very helpful.
Aufenthalt von 3 Nächten im September 2023
Antwort von Customer Service Team am 18. Okt. 2023
Bula ShaliniWe are sorry that our rooms did not meet your expectations. We will be working on renovations early next year.

4/10 – Schlecht

Rajeshwari

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
There was a long wait during the checkin and as soon as we were escorted to our room, we found out the room was dirty. We were asked to wait outside for 10 minutes. We were 3 people , only 2 towels was in the room. 2 bottles of shampoo and conditioner available. 2 cups and 2 glasses. Upon checkin we were given remote controls of the walesi box and AC but they didn’t explain how we could operate the tv with a tv remote. We stayed over for one night and needless to say checkout was also long wait
Aufenthalt von 1 Nacht im September 2023
Antwort von Customer Service Team am 18. Okt. 2023
Bula RajeshwariThank you for taking time out to give your feedback. We are sorry that we didn't meet your expectations.

6/10 – Okay

Ronesh

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location is great. Rooms are quite old
Aufenthalt von 1 Nacht im September 2023
Antwort von Customer Service Team am 18. Okt. 2023
Bula RoneshThank you for your feedback. Renovations for some room categories are planned for early next year.

2/10 – Ungenügend

Are

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to Public Amenties. Health hazard.poor maintenenace. Staff make too much noise at night.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Customer Service Team am 18. Okt. 2023
Bula AreThank you for your feedback. Not so sure what you mean by Public Amenities. The noise you referring to is from house-guests who returned from the nightclubs.

8/10 – Gut

Lisa

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Well and centrally located close to shopping and restaurants. Quiet and free of traffic noise. Very comfortable.
Aufenthalt von 3 Nächten im September 2023
Antwort von Customer Service Team am 18. Okt. 2023
Bula LisaThank you for your comments.

4/10 – Schlecht

Yoshiteru, Shinagawaku

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
noWi-Fi.
Aufenthalt von 1 Nacht im September 2023

4/10 – Schlecht

Keshwan

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Ausstattung
Very poor service at reception. It took half an hour to check in and had to pay a bond. Cash only
Aufenthalt von 1 Nacht im September 2023

6/10 – Okay

Sunema

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The hotel is suitable for those on a budget. The facilities was a bit old but location was good as it was near the supermarket.
Aufenthalt von 3 Nächten im August 2023

6/10 – Okay

Nele Semu

Verbesserungswürdig: Zustand der Unterkunft
Value for money. Close to shops and othrt important amenities
Aufenthalt von 3 Nächten im August 2023

6/10 – Okay

LIVIANA

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
2 notte a Nadi
Hotel scelto spinto da recensioni di altri viaggiatori che lo consigliavano per vedere negozi e frequentare ristoranti. Ristoranti ci sono ma solo uno merita una visita. Il Masala. Negozi di souvenir pari a zero. Camere diverse da quelle mostrate sui siti. Lenzuola sporche. Zona buia comunque si sera. Non consigliabile la prossima volta scelgo Denarau
Aufenthalt von 1 Nacht im August 2023

4/10 – Schlecht

Warda

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
Baggage cart are damaged with nail sticking out No beakfast since Chef didn’t show up TV non functional
Aufenthalt von 1 Nacht im August 2023

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Never again
Worse hotel I’ve ever been to, very old and run down, no airport transfer, no wifi, dirty, pool water cloudy and looks unsafe. Lasted 10 minutes and left.
Aufenthalt von 1 Nacht im August 2023

4/10 – Schlecht

Mella Senita

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
There was only one person on the desk, was very slow, only one person before me and took ages. Then a man, comes around the side of the desk and the receptionist dealt with him on the side while doing the person in front of me. Gave us a remote for the aircon, staff tried to work it, said they would come back with a new remote and didn’t come back, we were satisfied with the fan. We had a knife for a spoon for our tea/coffee. The next morning when going to reception to order a taxi, the receptionist was not very welcoming, basically ordered our taxi and didn’t say anything, no direction of where I should wait or what to look out for. The security was great, helpful.
Aufenthalt von 1 Nacht im August 2023

2/10 – Ungenügend

Shakeel

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We have been to this property 5 years ago - it was really great at that time! But this time we got a room that had fridge not working, tv not working, toilet light not working. We asked for another room - but the air conditioner was leaking! The tv was not working, The shower and toilet was filthy! my wife said - never again! PLEASE GET THESE BASIC THINGS FIXED - OTHERWISE YOU WILL LOSE ALL FUTURE CLIENTS - BECAUSE THEY WILL NOT RETURN! i WAS SO SORRY TO HAVE BOOKED THIS PLACE FOR US - so please listen to my advise. it is not too late to make hexagon the way it once used to be! Good luck
Aufenthalt von 1 Nacht im August 2023

4/10 – Schlecht

Ritesh Rishi

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I paid $356.38 USD for 2 days for an apartment with 2 rooms. I got dirty plates and cracked cups, very dirty floor, only 1 full towel for 2 people, cockroaches all about, no room service to clean up, fan switches broken, bad smell inside the apartment, water heater with dirty blackened interior so I could not even make a decent cup of tea. I was on a business trip and after business I had to buy insect killers and air fresheners to maintain mu stay. I also did not enjoy my seemingly continental breakfast where I got 2 pieces toast bread, 2 pieces pineapples, 1 banana, 2 eggs sunny side up with a small tub of butter. After the first day I did not bother to stay for breakfast the next day. It was certainly not a good experience at all for an odd $800 FJD. The only good review I can give is for the staff who returned my rings which I left in the apartment. Upon calling the reception they managed to locate and I had it collected.
Aufenthalt von 2 Nächten im August 2023

4/10 – Schlecht

Kantvarn

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Ausstattung
The room was so poorly serviced and even the rubbish was not taken out. Hot and cold water taps were on the opposite sides so had cold showers until we complained and the fitter explained that.
Aufenthalt von 5 Nächten im August 2023

2/10 – Ungenügend

Polutele

Mit einer Gruppe gereist
Personnel pas accueillant, les chambres sont sales et vieillaux, des cafards, du bruit partout.
Aufenthalt von 2 Nächten im Juli 2023

4/10 – Schlecht

AKIHIKO

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
All of the facilities are very old. No Wi-fi, no free breakfast. But the space of the room was enough.
Aufenthalt von 2 Nächten im Juli 2023

2/10 – Ungenügend

Vijay, Auckland

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room we were allocated didn’t come with towels, toilet paper and was disgusting. I won’t be staying here again.
Aufenthalt von 1 Nacht im Juli 2023

6/10 – Okay

Asenaca

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
average
Aufenthalt von 1 Nacht im Juli 2023

4/10 – Schlecht

MASANAMI

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
When checked in at the hotel reception, a room was not ready yet. As a result, it took 40 minutes to check in. ☹️
Aufenthalt von 2 Nächten im Juli 2023

4/10 – Schlecht

Peter James

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The photos of rooms as seen on the screen in the lobby bore no resemblance to our ground floor room where we stayed two nights. The floor had not been cleaned well, the bathroom was very narrow with a shower that faced the door and sprayed you and the floor. A large person would not have been able to slide in beside the door into the shower. Fresh towels were hard to obtain, the bed had sheets and a tattered cotton blanket in the cupboard. The bedhead had fallen off its nail and hung crooked. All fixtures were old and not maintained.Restaurant? Better to go shopping area around the corner. BUT the staff were really nice.
Aufenthalt von 1 Nacht im Juli 2023

2/10 – Ungenügend

Mohammed

Aufenthalt von 1 Nacht im Juli 2023

4/10 – Schlecht

Amirdha

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel is going down hill
Aufenthalt von 2 Nächten im Juli 2023