4/10 – Schlecht
Sourena
Mit der Familie und kleinen Kindern gereist
8. Aug. 2025
Verbesserungswürdig: Sauberkeit
The hotel offered full board, but the quality of the food was very poor. They often served leftovers from previous days repeatedly. There was a so-called “thematic restaurant” that you could book for an additional fee, but it was never available — you had to reserve it 3–4 days in advance.
Don’t trust the food pictures on the website or Expedia; they are very misleading.
Cleanliness was another major issue. The pool water was extremely dirty — I would strongly advise against using it. Room cleaning was done only once, and we had to constantly remind the staff to change towels or clean properly.
The rooms were old and worn out. At least ours looked nothing like the photos. It was not child-friendly at all. We have a 20-month-old baby and a stroller, but they gave us a room on the upper floor without any elevator, and right next to the kitchen’s exhaust hood.
This is definitely not a 4- or 5-star hotel.
Sourena
Aufenthalt von 4 Nächten im Juli 2025