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Bewertungen von Welcomhotel by ITC Hotels, The Savoy, Mussoorie

5 out of 5
Welcomhotel by ITC Hotels, The Savoy, Mussoorie
Library Bazaar, Gandhi Chowk, Mussoorie, Uttarakhand

Bewertungen

9,2

Wunderbar

29 von insgesamt 42 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 von insgesamt 42 Gästebewertungen haben eine Bewertung von 8 - Gut" "
0 von insgesamt 42 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 42 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 42 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,2/10

Personal & Service

9,2/10

Ausstattung

9,0/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Devendra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent Service
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Gautam Valli am 28. Feb. 2024
Dear Guest:Namaste !At the outset, I would like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to Queen of the hills.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel by ITC Hotels The Savoy Mussoorie, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you back and would be delighted to assist you with any requirements.Responsibly YoursGautam ValliGeneral ManagerWelcomhotel By ITC Hotels The Savoy,Mussoorie

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Gautam Valli am 28. Feb. 2024
Dear Guest:Namaste !At the outset, I would like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to Queen of the hills.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel by ITC Hotels The Savoy Mussoorie, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you back and would be delighted to assist you with any requirements.Responsibly YoursGautam ValliGeneral ManagerWelcomhotel By ITC Hotels The Savoy,Mussoorie

10/10 – Hervorragend

Rohit

Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Gautam Valli am 31. Okt. 2023
Dear Mr. Vyas,Namaste !At the outset, I would like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to Queen of the hills.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel by ITC Hotels The Savoy Mussoorie, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you back and would be delighted to assist you with any requirements.Responsibly YoursGautam ValliGeneral ManagerWelcomhotel By ITC Hotels The Savoy,Mussoorie

2/10 – Ungenügend

Manjit

Aufenthalt von 1 Nacht im Januar 2023

10/10 – Hervorragend

Karan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property with an old world charm
Aufenthalt von 1 Nacht im März 2022
Antwort von Gautam Valli am 24. Juni 2022
Dear Guest: Namaste ! At the outset, I would like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to Queen of the hills. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel by ITC Hotels The Savoy Mussoorie, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you back and would be delighted to assist you with any requirements. Responsibly Yours Gautam Valli General Manager Welcomhotel By ITC Hotels The Savoy,Mussoorie

8/10 – Gut

Pulkit

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent Property
Helpful staff, but could be more prepared for infants
Aufenthalt von 1 Nacht im November 2021
Antwort von Gautam Valli am 12. Jan. 2022
Dear Guest: Namaste ! Thank you ever so much for taking out time to share your stay experience feedback with us. We will like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to the Queen of Hills. Moreover, I have noted your reported feedback about the services that were not up to the mark for infants, our sincere apologies for the reported inconvenience. Your feedback have my personal attention for necessary corrective action at our end. WeAssure you consistent standards at all times and we will leave no stone un-turned to uphold the high standards you have begun to expect of us. Thank you for the time and consideration once again. Responsibly yours, Gautam Valli General Manager Welcomhotel By ITC Hotels The Savoy, Mussoorie

10/10 – Hervorragend

Hemant

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent property, bit overpriced though.
Excellent place, very friendly staff. Breakfast was okay. Ambience of hall, bar, lounge all super, rustic clean and great. Perfect location. Walkable to outside bazaar, shops, eateries and and yet quiet and private feeling.
Aufenthalt von 3 Nächten im November 2021
Antwort von Gautam Valli am 12. Jan. 2022
Dear Guest: Namaste ! Thank you ever so much for taking out time to share your stay experience feedback with us. We will like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to the Queen of Hills. I am happy to learn that your overall stay was comfortable with us. WeAssure you consistent standards at all times and we will leave no stone un-turned to uphold the high standards you have begun to expect of us. Thank you for the time and consideration once again. Responsibly yours, Gautam Valli General Manager Welcomhotel By ITC Hotels The Savoy,Mussoorie

4/10 – Schlecht

Ankur

Aufenthalt von 1 Nacht im Februar 2021
Antwort von Gautam Valli am 12. Jan. 2022
Dear Guest : Namaste ! I have read your post and feedback shared. May I have your contact details to call you back or may I request you to call me back at +91-96632-33545 to learn more about the same. Responsibly yours, Dear Mr. Gupta : Namaste ! I have read your post and feedback shared. May I have your contact details to call you back or may I request you to call me back at +91-96632-33545 to learn more about the same. Responsibly yours, Gautam Valli General Manager Welcomhotel by ITC Hotels The Savoy, Mussoorie General Manager Welcomhotel by ITC Hotels The Savoy, Mussoorie

10/10 – Hervorragend

prathna

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service great ambiance
Aufenthalt von 2 Nächten im September 2021
Antwort von Gautam Valli am 18. Nov. 2021
Dear Guest: Namaste ! At the outset, I would like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to Queen of the hills. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel by ITC Hotels The Savoy Mussoorie, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you back and would be delighted to assist you with any requirements. Responsibly Yours Gautam Valli General Manager Welcomhotel By ITC Hotels The Savoy,Mussoorie

10/10 – Hervorragend

Poonam

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im August 2021
Antwort von Gautam Valli am 12. Jan. 2022
Dear Guest: Namaste ! Thank you ever so much for taking out time to share your stay experience feedback with us. We will like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to the Queen of Hills. I am happy to learn that your overall stay was comfortable with us. WeAssure you consistent standards at all times and we will leave no stone un-turned to uphold the high standards you have begun to expect of us. Thank you for the time and consideration once again. Responsibly yours, Gautam Valli General Manager Welcomhotel By ITC Hotels The Savoy,Mussoorie

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This heritage property has been beautifully restored. The higher end rooms are beautifully done. The last category rooms may need refurbishment in the near future. There is a completely new wing with large rooms that can easily fit 3 people. Housekeeping may need a little more attention. Overall such a beautiful property. The staff are wonderful and Yamini found time for us and it was a pleasure to walk around the property with her.
Aufenthalt von 1 Nacht im März 2021
Antwort von Gautam Valli am 13. Mai 2021
Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Mussoorie. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel The Savoy, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you again at Welcomhotel The Savoy and would be delighted to assist you with any requirements. Responsibly Yours Gautam Valli General Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s an historical property of significance to the town. It’s right in the middle of town too. Staff are amazing, food is nice. Facilities are pretty good. Decor is a bit odd.... some renovations going on which created noise and paint smell in public areas. Could have been managed differently but all in all it’s a very special place.
Aufenthalt von 4 Nächten im Februar 2021
Antwort von Gautam Valli am 14. März 2021
Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Mussoorie. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel The Savoy, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you again at Welcomhotel The Savoy and would be delighted to assist you with any requirements. Responsibly Yours Gautam Valli General Manager

10/10 – Hervorragend

Priyam

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great heritage property on the Mall road
Aufenthalt von 1 Nacht im Januar 2021
Antwort von Gautam Valli am 5. Feb. 2021
Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Mussoorie. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel The Savoy, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you again at Welcomhotel The Savoy and would be delighted to assist you with any requirements. Responsibly Yours Gautam Valli General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2020
Antwort von Gautam Valli am 16. Dez. 2020
Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Mussoorie. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel The Savoy, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you again at Welcomhotel The Savoy and would be delighted to assist you with any requirements. Responsibly Yours Gautam Valli General Manager

10/10 – Hervorragend

rajiv

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Savoy again
It was our third stay in this hotel. It continues to impress us. It gives a total different and pleasant feeling ,the old colonial style building, the rooms etc as compared to todays modern hotels. It truly gives the feeling of a resort on HILL STATION.
Aufenthalt von 1 Nacht im Oktober 2020
Antwort von Gautam Valli am 4. Nov. 2020
Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Mussoorie. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel The Savoy, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you again at Welcomhotel The Savoy and would be delighted to assist you with any requirements. Responsibly Yours Gautam Valli General Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
First of all they take so long time in check in they take almost 1 hours service is very slow
Aufenthalt von 1 Nacht im Oktober 2020
Antwort von Gautam Valli am 4. Nov. 2020
Dear Guest, Namaste ! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. While I regret for the inconvenience caused, may I assure you that I shall be addressing the same personally. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. The aspects that you have mentioned are of utmost importance to us for the necessary action. You have my assurance for necessary corrective action and do let me know for any further assistance. At Welcomhotel The Savoy it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction at our end. Responsibly Yours, Gautam Valli General Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
Fabulous
Aufenthalt von 1 Nacht im September 2020
Antwort von Gautam Valli am 4. Nov. 2020
Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Mussoorie. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel The Savoy, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you again at Welcomhotel The Savoy and would be delighted to assist you with any requirements. Responsibly Yours Gautam Valli General Manager

8/10 – Gut

Dimple

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice
Aufenthalt von 2 Nächten im März 2020
Antwort von Gautam Valli am 18. Jan. 2021
Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Mussoorie. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel The Savoy, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you again at Welcomhotel The Savoy and would be delighted to assist you with any requirements. Responsibly Yours Gautam Valli General Manager

8/10 – Gut

Jaswinder

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful heritage hotel, very well kept.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Gautam Valli am 18. Jan. 2021
Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Mussoorie. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel The Savoy, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you again at Welcomhotel The Savoy and would be delighted to assist you with any requirements. Responsibly Yours Gautam Valli General Manager

10/10 – Hervorragend

Ferzine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Brilliant Property
Brilliant Property, best setting in the town. Great staff, excellent service. Had a wonderful stay. Would highly recommend, by far the best property to stay at.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Gautam Valli am 18. Jan. 2021
Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Mussoorie. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel The Savoy, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you again at Welcomhotel The Savoy and would be delighted to assist you with any requirements. Responsibly Yours Gautam Valli General Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything exactly as you would expect. Definately worth comming back.
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Gautam Valli am 18. Jan. 2021
Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Mussoorie. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel The Savoy, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you again at Welcomhotel The Savoy and would be delighted to assist you with any requirements. Responsibly Yours Gautam Valli General Manager

10/10 – Hervorragend

PS, CA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good heritage property . Highly recommend for family stay.
Aufenthalt von 1 Nacht im Juli 2019

10/10 – Hervorragend

Visitor, Austin, TX

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
As expected. Clean sanctuary from the rest of the town.
Aufenthalt von 2 Nächten im Februar 2019
Antwort von Aseem Varma am 24. Feb. 2019
Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Mussoorie. I am pleased to know that you were satisfied with your experience of our services and facilities. At WelcomHotel The Savoy, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you again at WelcomHotel The Savoy and would be delighted to assist you with any requirements. Regards

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was amazing! Priyanka gave us the warmest welcome and depute being two hours early, facilted our check-in smoothly and also upgraded our suite. Chander from dining was a delight to speak to encouraged us to go to Rishikesh and Haridwar. Chef Deepak’s breakfast buffets were extensive and delicious. Jitender is full of energy! He greetings are joyous. The staff overall puts the guest first in everything they do. They don’t believe in giving excuses. For example: when the internet was down, they provided us with dongles. Never have I seen this happen at my previous says! Phenomenal!
Aufenthalt von 3 Nächten im Februar 2019
Antwort von Aseem Varma am 24. Feb. 2019
Dear Guest, Thank you so much for such an encouraging feedback. We are delighted to know that you found our Grand Heritage hotel to be beautiful. It is indeed reminiscent of the rich colonial era. Thank you for your kind appreciation, specifically for the team and the service experience of the hotel. We are all very happy to have been able to make this stay of yours a memorable one. People are the backbone of our hotel. With their genuine care and perceptiveness they create delightful moments for our guests – we are truly fortunate to have such a views mazing team. I have shared your feedback with everyone at the hotel, your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence. We are truly grateful for the wonderful things you have said about the hotel and the team. It motivates us to know that our efforts are well appreciated by our guests. The team and I look forward to the pleasure of welcoming you back when ever your travel brings you back to Mussoorie. Regards

10/10 – Hervorragend

Nikhil

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect Stay!!
Amazing hotel in the correct location. We have stayed here multiple times and will come back soon.
Aufenthalt von 2 Nächten im Januar 2019
Antwort von Aseem Varma am 24. Feb. 2019
Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Mussoorie. I am pleased to know that you were satisfied with your experience of our services and facilities. At WelcomHotel The Savoy, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you again at WelcomHotel The Savoy and would be delighted to assist you with any requirements. Regards

10/10 – Hervorragend

Manish Kumar

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The hotel was beautiful and nicely located, the staff was very friendly. The room was clean and very comfortable. The breakfast was also amazing.
Aufenthalt von 1 Nacht im Januar 2019
Antwort von Aseem Varma am 24. Feb. 2019
Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Mussoorie. I am pleased to know that you were satisfied with your experience of our services and facilities. At WelcomHotel The Savoy, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you again at WelcomHotel The Savoy and would be delighted to assist you with any requirements. Regards

8/10 – Gut

sharvan

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2018
Antwort von Gautam Valli am 18. Jan. 2021
Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Mussoorie. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel The Savoy, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you again at Welcomhotel The Savoy and would be delighted to assist you with any requirements. Responsibly Yours Gautam Valli General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
This historic British hotel managed to provide a hint of the old British India. Very well managed with excellent service.
Aufenthalt von 3 Nächten im Juli 2018

10/10 – Hervorragend

saday, india

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Superb
Great location . Super property.. outstanding service, special mention of Mr. Pradeep.. delicious food..
Aufenthalt von 2 Nächten im Juli 2018

10/10 – Hervorragend

Bhumika

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2018

10/10 – Hervorragend

Dr Madhup, England, UK

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
impressive hotel friendly staff
We were greeted very warmly and sincerely thanked for returning to the hotel. Room and dining facilities were excellent. This 102 years old hotel retains its colonial charm and has added an impressive function room.. Located away from the congested town but close to it, it has its own expansive premises highlighted with wonderful views of the snow-capped Himalayan peaks visible from its lawns and many rooms. The room service was prompt beyond belief and even a doctor was arranged in minutes!
Aufenthalt von 1 Nacht im Dezember 2017

10/10 – Hervorragend

Ramneek

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice and comfortable stay
It was amazing stay. the staff of the hotel was very nice and helpful as well as responsive.

8/10 – Gut

Manoj

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Was a good experience overall.

8/10 – Gut

Anurag, Bangalore

Gut: Personal & Service
Beautiful Property, right off Mall Road
This is a large and beautiful property, with a British colonial ambience. The hotel is just off Mall Road (the rather crowded and underwhelming main street of Mussoorie), and yet is secluded and private. There is a main building, which appears to have been a summer mansion at one time, has three floors of suites in each of two wings, with the dining room, business lounge, and a conference area in the main central wing. The building we stayed in is across the lawns. The so-called Chamber rooms are situated here. The entry into the rooms overlooks the lawn and the Main Building, and the backs open into balconies with a nice view of the valley. These rooms are rather small; an approx 12 feet by 16 feet room, with a small corridor at the back, leading to the balcony, and a small bathroom. The furnishings have a colonial look and feel. The cleanliness is above average. The carpet in our room had a smell; since both of us have allergies, we had to ask for it to be removed.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
ABOVE AVERAGE
LOCATION ROCKED ... FREE SHUTTLE ROCKED .... SERVICE NOT THE BEST .... BUT OVERALL AN ABOVE AVERAGE HOTEL TO STAY IN MUSSOORIE

10/10 – Hervorragend

Abhishek, Delhi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dream Hotel
I loved my stay at Savoy and will be back very soon

8/10 – Gut

harshdeep, ludhiana

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
over priced
rooms are ok size , dont have free dorms for drivers , charge rs 500 aprox for driver stay . dont give blankets for drivers if they want to stay in car . food and place over priced according to property .

8/10 – Gut

gaurav

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Visited by my parents who are elderly and they had a very nice stay at the hotel. All over experience was amazing.

8/10 – Gut

nirmit, moradabad

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
gr8 stay
Excellent stay but food not sp good.

10/10 – Hervorragend

Abhijeet Patodia, Munbai

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
lovely experience
Simply mesmerising. The wonderful weather backed up with excellent service and property simply gave a lovely experience.

4/10 – Schlecht

B.M., UK

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Drafty rooms and below average scenery
The hotel is old so all the rooms feel cold and drafty even with the heating on and this was during the month of April. No double glazing which is shocking for a wintery destination. The non-veg food was of poor quality so we gave up on it and ate veg only. Mussoorie as a place to visit is poor, disorganised with below average scenery for mountain holidays. The hotel room was large enough but the bathroom very old fashioned, needs updating. There was no hot water when we arrived because the hotel forgot to switch it on for us... it took a long time for them to rectify this. The hotel was too expensive for what we got out of it. It should have cost half the price.