Lobby
Verfügbarkeit prüfen

Bewertungen von Jaypee Residency Manor

5 out of 5
Jaypee Residency Manor
Barlowganj, Mussoorie, Uttarakhand

Bewertungen

8,0

Sehr gut

33 von insgesamt 78 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
21 von insgesamt 78 Gästebewertungen haben eine Bewertung von 8 - Gut" "
12 von insgesamt 78 Gästebewertungen haben eine Bewertung von 6 - Okay" "
9 von insgesamt 78 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 78 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

7,8/10

Personal & Service

9,2/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Satinder

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice loacation and best in the area.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Indu

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Jaypee Residency Manor am 15. März 2024
Dear Ms. Indu, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your most recent stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek NarangResident Manager

10/10 – Hervorragend

Pradeep

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jaypee Residency Manor am 23. Feb. 2024
Dear Mr. Pradeep, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your most recent stay with us. We would like to thank you for the wonderful feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek NarangResident Manager

10/10 – Hervorragend

Gurprit

Mit einer Gruppe gereist
Gut: Personal & Service und Komfort des Zimmers
JP in Mussourie is a bit underrated!
Service was absolutely fantastic. But it’s partly because they have cheap “interns” doing the rounds. The room was very comfortable, but 1. The entrance light was not working, 2 the shower door gasket is very old and shrivelled, so the water leaks out. The restaurant food is good to very good, but prices are way out of line. Same with liquor. The morning breakfast buffet is “free” and there is good variety and choices. The staff goes out of their way to accommodate special requests. The cultural events and high tea in the afternoon is great. But as it gets chilly in the later afternoon, the bonfires are inviting. But, as I discovered, also very expensive! It might be good for the hotel to light at least one big fire for all guests to enjoy. All in all, a very good experience, but the property could use a bit of TLC. Nevertheless, if you ignore the small “issues”, and focus on the beautiful nature surrounding this property, you will have a great time.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Abhishek Narang am 16. Jan. 2024
Dear Guest, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your most recent stay with us. We would like to thank you for the wonderful feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us with such detailed feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek Narang Resident Manager

10/10 – Hervorragend

Mohit

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I visited with my family with 2 kids and we thoroughly enjoyed the property. Though property is not on mall road, it is self contained - be it valley views or Mussorie view or lot of games for your family and kids to enjoy or the heated pool. Highly recommended.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jaypee Residency Manor am 23. Feb. 2024
Dear Mr. Mohit, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your most recent stay with us. We would like to thank you for the wonderful feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us with such detailed and positive feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek NarangResident Manager

6/10 – Okay

gaurav

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Jaypee Residency Manor am 14. März 2024
Dear Mr. Gaurav, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards ManagementJaypee Residency ManorMussoorie

10/10 – Hervorragend

CHETNA

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Over all good experience Hotel has positive vibes
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Jaypee Residency Manor am 14. März 2024
Dear Ms. Chetna, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards ManagementJaypee Residency ManorMussoorie

6/10 – Okay

Romit

Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2023

10/10 – Hervorragend

Gauravi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a beautiful property with panoramic views of mussoorie. Great food and awesome spread for breakfast.
Aufenthalt von 2 Nächten im April 2023
Antwort von Jaypee Residency Manor am 14. März 2024
Dear Ms. Gauravi, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards ManagementJaypee Residency ManorMussoorie

8/10 – Gut

Priyesh

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amenities and property on the whole were great. However, room quality was not upto the mark ( wooden flooring having sharp nail in one place and sliding wardrobe not opening etc.)
Aufenthalt von 3 Nächten im April 2023
Antwort von Jaypee Residency Manor am 14. März 2024
Dear Mr. Priyesh, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. We are glad that you enjoyed our hospitality. We apologize for the inconvenience you faced during your stay. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek NarangResident Manager

10/10 – Hervorragend

Upinder

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Booked this stay for my parents anniversary and they loved it there! Good Service
Aufenthalt von 1 Nacht im Februar 2023

2/10 – Ungenügend

Salem

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im November 2022
Antwort von . am 3. Feb. 2023
Dear Guest,Thank you for choosing to stay at Jaypee Residency Manor, Mussoorie and for sparing your time to post feedback of your stay.Thank you once again for your review. The team and I, look forward to your continued visits.Best regards,Anil SharmaVice President Operations

10/10 – Hervorragend

Kaushal

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff who provided excellent service.
Aufenthalt von 2 Nächten im August 2022
Antwort von FOM am 10. Okt. 2022
Dear Guest,Thank You so much for the wonderful review.RegardsGuest Relations

8/10 – Gut

Arun

Aufenthalt von 1 Nacht im Juni 2022
Antwort von . am 3. Feb. 2023
Dear Guest,Thank you for choosing to stay at Jaypee Residency Manor, Mussoorie and for sparing your time to post feedback of your stay.Thank you once again for your review. The team and I, look forward to your continued visits.Best regards,Anil SharmaVice President Operations

4/10 – Schlecht

SHASHI

Mit der Familie gereist
Don’t use surrogated language instead clear cut ai
Hotel.com cheated us by making booking without breakfast and using surrogated language in booking confirmation which gave us impression that breakfast is free for which hotel misbehaved with us about the payment, whole experience was terrible and we avoided doing breakfast next day and checked out early
Aufenthalt von 2 Nächten im April 2022
Antwort von . am 3. Feb. 2023
Dear Guest, We thank you for taking out the time and sharing your feedback with us and suggestions like these help us to enhance guest experience. I have shared your feedback with my entire team, which helps us to focus on where we need to take corrective actions. Please treat this as an isolated incidence where Team at Jaypee Residency Manor has not been able to meet your expectation. It is our commitment to successfully deliver and exceed our guest expectation. It is our commitment to provide an unmatchable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Mussoorie. My team and I will be happy to personally coordinate your next visit. Best regards, Anil Sharma Vice President Operations

10/10 – Hervorragend

Tardeep

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Location is very nice. Staff is nice.It is suggested that hotel should give the facility of shuttle for going to Mall for the benefit of Guests.
Aufenthalt von 4 Nächten im März 2022
Antwort von . am 3. Feb. 2023
Dear Guest,Thank you for choosing to stay at Jaypee Residency Manor, Mussoorie and for sparing your time to post feedback of your stay.Thank you once again for your review. The team and I, look forward to your continued visits.Best regards,Anil SharmaVice President Operations

8/10 – Gut

Ramesh

Aufenthalt von 2 Nächten im März 2022
Antwort von . am 3. Feb. 2023
Dear Guest,Thank you for choosing to stay at Jaypee Residency Manor, Mussoorie and for sparing your time to post feedback of your stay.Thank you once again for your review. The team and I, look forward to your continued visits.Best regards,Anil SharmaVice President Operations

10/10 – Hervorragend

Vimal

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location connecting Debra Dun and Mussoorie
Aufenthalt von 3 Nächten im März 2022
Antwort von . am 3. Feb. 2023
Dear Guest,Thank you for choosing to stay at Jaypee Residency Manor, Mussoorie and for sparing your time to post feedback of your stay.Thank you once again for your review. The team and I, look forward to your continued visits.Best regards,Anil SharmaVice President Operations

8/10 – Gut

Rajeev

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Disappointing
The rooms given were not in the main building but far away. Had to go there for every meal. Highly inconvenient. Definitely not expected from a hotel like JP.
Aufenthalt von 1 Nacht im Februar 2022
Antwort von . am 3. Feb. 2023
Dear Guest,Thank you for choosing to stay at Jaypee Residency Manor, Mussoorie and for sparing your time to post feedback of your stay.Thank you once again for your review. The team and I, look forward to your continued visits.Best regards,Anil SharmaVice President Operations

10/10 – Hervorragend

Trisha

Aufenthalt von 1 Nacht im Februar 2022
Antwort von . am 3. Feb. 2023
Dear Guest,Thank you for choosing to stay at Jaypee Residency Manor, Mussoorie and for sparing your time to post feedback of your stay.Thank you once again for your review. The team and I, look forward to your continued visits.Best regards,Anil SharmaVice President Operations

8/10 – Gut

Rohit

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2020
Antwort von . am 3. Feb. 2023
Dear Guest,Thank you for choosing to stay at Jaypee Residency Manor, Mussoorie and for sparing your time to post feedback of your stay.Thank you once again for your review. The team and I, look forward to your continued visits.Best regards,Anil SharmaVice President Operations

10/10 – Hervorragend

CHARANJIIT Siingh

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The hotel is well maintained. Beautiful location. Very helpful and courteous staff
Aufenthalt von 1 Nacht im September 2020
Antwort von . am 3. Feb. 2023
Dear Guest,Thank you for choosing to stay at Jaypee Residency Manor, Mussoorie and for sparing your time to post feedback of your stay.Thank you once again for your review. The team and I, look forward to your continued visits.Best regards,Anil SharmaVice President Operations

4/10 – Schlecht

Amansidhu, Toronto Canada

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Air conditioning was not working When I informed to front desk they said our air conditioning not working, even vent was also not working. I said outside temperature is 23 Celsius but front desk said sorry our air conditioner not working. I said it’s five star and we paid lots of money You can change my room They said all room has same air conditioner. Sorry
Aufenthalt von 3 Nächten im November 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Outstanding service and a great location. Food was excellent
Aufenthalt von 6 Nächten im Oktober 2019

10/10 – Hervorragend

Rajan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
Just excellent
Aufenthalt von 1 Nacht im Oktober 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Book this hotel!
Great hotel and good stay.
Aufenthalt von 1 Nacht im Juni 2019

10/10 – Hervorragend

Yazuvinder

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Its an awesome place with bful ambience & view. A great place to relax & rejuvinate..
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Jaypee Residency Manor am 23. Feb. 2024
Dear Mr. Yazuvinder, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for the wonderful feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek NarangResident Manager

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Nice property with beautiful views. The staff was weird. I go to them asking for them to arrange a taxi so I can go around the city. They were giving me the phone number and told me to call myself. I'm from overseas and not familiar with this country or city, if your guest asks for you to get them a cab, you get them a cab!
Aufenthalt von 1 Nacht im März 2019
Antwort von Jaypee Residency Manor am 23. Feb. 2024
Dear Guest, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. We are glad that you liked our hotel & the beautiful views.With reference to above feedback, we have also learnt with deepest regret that you were not very pleased with certain aspects of our service delivery. Please accept our most sincere apologies and be rest assured that the feedback had been shared with the concerned department head and appropriate steps were taken to rectify the same. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon with great hospitality. Once again, thank you for your valuable input! Warm Regards Abhishek NarangResident Manager

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
I went here with my family and had a great time. The view from the terrace is mesmerising. On the terrace you have basketball and badminton plus some fun swings for kids. We also had a great time playing other games like pool, table tennis and snakes and ladders. The morning buffets were amazing and so were the other meals. Don’t forget to visit manor caffe in the valley view tower. It has some amazing views.
Aufenthalt von 2 Nächten im Dezember 2018
Antwort von Jaypee Residency Manor am 14. März 2024
Dear Guest, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek NarangResident Manager

4/10 – Schlecht

Ayush, Dehradun

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
The property infrastructure is good. But scores poorly in terms of service. The overall tone and tenor of the staff is not upto 5 star standards. It took 7-8 calls for housekeeping to bring a single blanket at night. When asked for extra water they gave water RO water in dirty bottles. The amount of money they charge for a one night stay is not worth it at all. Spend an extra few bucks and stay at JW Mariott instead!
Aufenthalt von 1 Nacht im November 2018
Antwort von Jaypee Residency Manor am 14. März 2024
Dear Mr. Ayush, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. With reference to above feedback, we have learnt with deepest regret that you were not very pleased with certain aspects of our service delivery. Please accept our most sincere apologies and be rest assured that the feedback had been shared with the concerned department head and appropriate steps were taken to rectify the same. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon with great hospitality. Once again, thank you for your valuable input! Warm Regards ManagementJaypee Residency ManorMussoorie

2/10 – Ungenügend

Verifizierter Reisender

Aufenthalt von 2 Nächten im Oktober 2018
Antwort von Jaypee Residency Manor am 23. Feb. 2024
Dear Guest, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. With reference to above feedback, we have learnt with deepest regret that you were not very pleased with certain aspects of our service delivery. Please accept our most sincere apologies and be rest assured that the feedback had been shared with the concerned department head and appropriate steps were taken to rectify the same. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon with great hospitality. Once again, thank you for your valuable input! Warm Regards Abhishek NarangResident Manager

2/10 – Ungenügend

Nomissivad, London

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
What An Utter Disappointment
We had one night in Mussoorie and I wanted it to be special. We had a choice between the JW Marriott and Jaypee and I am so sad that I made the wrong choice. Jaypee is described as a five star hotel but I have no idea who would ever rate it as anything more than a three star hotel at best. From the moment we arrived until the moment we left, it was a terrible experience with so many problems it is difficult to list in such a small review. The place is terribly worn out and grubby, the rooms need renovating desperately and I was at the point of not wanting to sleep in the bed because it was all so grim. A depressing hotel which prides itself on the amazing views but anyone who has been to Mussoorie before will know that any hotel regardless of their star rating has amazing views. I would recommend that anyone looking into a trip to this beautiful part of the world avoids this hotel like the plague. An expensive and awful experience, it almost felt like I was a victim of racism as the only white person in the hotel.
Aufenthalt von 1 Nacht im September 2018
Antwort von Jaypee Residency Manor am 14. März 2024
Dear Guest, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. With reference to above feedback, we have learnt with deepest regret that you were not very pleased with certain aspects of our service delivery. Please accept our most sincere apologies and be rest assured that the feedback had been shared with the concerned department head and appropriate steps were taken to rectify the same. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon with great hospitality. Once again, thank you for your valuable input! Warm Regards ManagementJaypee Residency ManorMussoorie

10/10 – Hervorragend

Vikas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im März 2018
Antwort von Jaypee Residency Manor am 23. Feb. 2024
Dear Mr. Vikas, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for the wonderful feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek NarangResident Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Happy with the room but not sure got the best deal
While the front desk manager was cordial and told me that my room was upgraded, I was not sure whether this was really true. My room was almost at the end of a long winding corridor, its windows opened to a view of oncoming pathway (hence noisy vehicles jumping over the road hump, all round the day), view was obstructed by the compound wall, and had no balcony of its own. The type of room being reserved should be shown to the client and also fixed. Even upgrading should be done with the consent of the client after the two options are shown to the client for comparison. One should not get a feeling that because we went through Hotels.com booking site, we were palmed off some room which is in least demand.
Aufenthalt von 2 Nächten im Juli 2018

4/10 – Schlecht

#room406

Verbesserungswürdig: Sauberkeit
Though property location is nice but then services are poor. No shuttle as promised by hotel and they leave you on your own to arrange drop and pick to The Mall Road. My next door neighbors keep partying and spoiling the whole garden in front of my room ... took all the chairs provide in front of room and nowhere to sit as the chairs was not returned and if next morning when wanted to sit outside to enjoy morning coffee .... notice the chairs returned in morning with food stains all over and you cannot sit. Not worth spending $700 for two nights ... only stay in this property if you have your own car
Aufenthalt von 2 Nächten im Juni 2018
Antwort von Jaypee Residency Manor am 23. Feb. 2024
Dear Guest, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. With reference to above feedback, we have learnt with deepest regret that you were not very pleased with certain aspects of our service delivery. Please accept our most sincere apologies and be rest assured that the feedback had been shared with the concerned department head and appropriate steps were taken to rectify the same. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon with great hospitality. Once again, thank you for your valuable input! Warm Regards Abhishek NarangResident Manager

10/10 – Hervorragend

Mohit

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent Stay !
Excellent stay, food was amazing.... Terrace view was great , plethora of activities for kids and guests ... Friendly staff & quite near to the mall road too !
Antwort von Jaypee Residency Manor am 15. März 2024
Dear Mr. Mohit, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek NarangResident Manager

4/10 – Schlecht

Kushagra

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Antwort von Jaypee Residency Manor am 23. Feb. 2024
Dear Mr. Kushagra, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. With reference to above feedback, we have learnt with deepest regret that you were not very pleased with certain aspects of our service delivery. Please accept our most sincere apologies and be rest assured that the feedback had been shared with the concerned department head and appropriate steps were taken to rectify the same. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon with great hospitality. Once again, thank you for your valuable input! Warm Regards Abhishek NarangResident Manager

6/10 – Okay

Harsharan kaur

Trip
Was good
Aufenthalt von 2 Nächten im Januar 2018

8/10 – Gut

Pankaj

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice stay
It was nice
Aufenthalt von 1 Nacht im September 2017
Antwort von Jaypee Residency Manor am 15. März 2024
Dear Mr. PankajGreetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for the wonderful feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek NarangResident Manager

6/10 – Okay

Anjali, london

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
I wanted to settle my account by a Visa card. The manager in charge quoted me a different amount I agreed while biking with Expedia. When I asked him about this he took a bit of offence saying ,"I know the price of the rooms, and I am not going to refer to Expedia on what I agreed to pay". I repeatedly told him I booked through Expedia, but he was not agreeing. Then he called someone and told me that I could pay a different amount, which was still not the price I agreed to in Expedia. I basically stopped there and told him that I'll take care of this in the following morning. The person in the morning was a pleasant chap and to my pleasant surprise did quote me the exact amount I agreed to in Expedia. Howeaver, none of their machines could process the three Visa cards I had. I just walked half a mile to get the cash out from a bank ATM using one of those cards and settled the bill. I did not have complementary internet which is a shame for any 5star hotel. I had read another review before about this, but did not believe it. Now I do.
Antwort von Jaypee Residency Manor am 14. März 2024
Dear Ms. Anjali, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. With reference to above feedback, we have learnt with deepest regret that you were not very pleased with certain aspects of our service delivery. Please accept our most sincere apologies and be rest assured that the feedback had been shared with the concerned department head and appropriate steps were taken to rectify the same. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon with great hospitality. Once again, thank you for your valuable input! Warm Regards ManagementJaypee Residency ManorMussoorie

10/10 – Hervorragend

Narinderjit, Middlesex

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Happy couple
Amazing views, beautiful buildings. Loved it
Antwort von General Manager am 13. Sept. 2016
Dear Valued Guest, Greetings from Jaypee Residency Manor, Mussoorie! Please allow me to thank you for taking the time out to write to us. I am delighted you had a memorable stay at our hotel. Thank-you for your kind appreciation. The team has been conveyed your feedback and they have expressed their gratitude for the same. We look forward to welcome you at the hotel, very soon, in the near future. Warmest Regards Anil Sharma Vice President Operations

10/10 – Hervorragend

L.N, California

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent ambiance and staff courtesy
The views from the hotel are gorgeous. The room is pleasing.
Antwort von Jaypee Residency Manor am 14. März 2024
Dear Guest, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek NarangResident Manager

8/10 – Gut

SATHEESH, dehradun

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
good.
Service need improvement.
Antwort von General Manager am 13. Sept. 2016
Dear Valued Guest, Greetings from Jaypee Residency Manor, Mussoorie! Please allow me to thank you for taking the time out to write to us, as it helps us to improve and serve our guests better. The contents of your feedback have been carefully noted. Kindly be assured, your feedback has been conveyed to the concerned to be looked into with utmost sincerity. I, shall look forward to welcome you back to the most scenic hotel in Mussoorie and assure you of an experience to exceed your expectations during your next visit. Warmest Regards Anil Sharma Vice President Operations

10/10 – Hervorragend

vibhor, j

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful hill resort
Far away from the maddening Mussorie crowd, amidst pristine hills and forests. The staff are super friendly. Food is delicious, although vegetarian options at the restaurants are a little limited. Kids will love the heated pool. Some renovation at the main entrance produced a slight inconvenience but nothing major. Heartily recommended
Antwort von Jaypee Residency Manor am 14. März 2024
Dear Mr. Vibhor, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. We are glad that you enjoyed our hospitality. We cordially thank you for recommending Jaypee Residency Manor, Mussoorie. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek NarangResident Manager

10/10 – Hervorragend

Lyudmila, Jacksonville, Florida

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great getaway, relaxing place.
Nice, clean, good food, great service.
Antwort von Jaypee Residency Manor am 15. März 2024
Dear Guest, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for the wonderful feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us with such detailed and positive feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek NarangResident Manager

10/10 – Hervorragend

Jagmohan, New Delhi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
AMAZING PLACE FOR FAMILY
Our stay was amazing.... very nice property....I will surely go again
Antwort von Jaypee Residency Manor am 23. Feb. 2024
Dear Mr. Jagmohan, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for the wonderful feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek NarangResident Manager

10/10 – Hervorragend

Lokesh

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Jaypee Residency Manor am 23. Feb. 2024
Dear Guest, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for the wonderful feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek NarangResident Manager

10/10 – Hervorragend

kumar, new delhi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent place
Superb hotel and facilities. Must stay for families
Antwort von Jaypee Residency Manor am 14. März 2024
Dear Mr. Kumar, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek NarangResident Manager

6/10 – Okay

Nikhil, New Delhi

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Good Location and hotel, average hospitality.
I have lived in 5 Star properties all over the world and enjoyed xcellent hospitality and I believe the one provided by our Indian hotels is topnotch. I chose to visit mussoorie for anniversary celebrations. The Hotel is in a Good location away from city crowds and hustle bustle. Perfect for couple getaway. I would rate the hotel 4/5 but for the attitude of the hotel managerial staff who were very rigid and inflexible and had to be pleaded with to even provide an anniversary cake of our choice. A bottle of wine or Champagne is way out of the question. Their attitude left a bitter taste in the mouth. The rest of the staff, i.e. Room Service,housekeeping etc were up to the mark. The food is average and little overpriced. Stick to the indian side of the menu as the chefs are not really good at the other cuisines. Overall I would rate the hotel 3/5, excellent peaceful hotel with great views and amenities (which I hope they do not charge for from their guests in the future) but lot of room for improvement in hospitality.
Antwort von General Manager am 13. Sept. 2016
Dear Valued Guest, Greetings from Jaypee Residency Manor, Mussoorie! Please allow me to thank you for taking the time out to write to us, as it helps us to improve and serve our guests better. The contents of your feedback have been carefully noted. Kindly be assured, your feedback has been conveyed to the concerned to be looked into with utmost sincerity. I, shall look forward to welcome you back to the most scenic hotel in Mussoorie and assure you of an experience to exceed your expectations during your next visit. Warmest Regards Anil Sharma Vice President Operations

10/10 – Hervorragend

Dr Gurinderjit Singh, Ludhiana

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent service & facilities
Marvellous
Antwort von Jaypee Residency Manor am 23. Feb. 2024
Dear Dr. Singh, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for the wonderful feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek NarangResident Manager