Außendetails

Bewertungen von Niranta Transit Hotel Mumbai Airport - At Arrivals

4 out of 5
Niranta Transit Hotel Mumbai Airport - At Arrivals
Terminal 2, CSIA Mumbai, P4 level, Below the Arrival Hall, Mumbai

Bewertungen

8,0

Sehr gut

136 von insgesamt 323 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
95 von insgesamt 323 Gästebewertungen haben eine Bewertung von 8 - Gut" "
44 von insgesamt 323 Gästebewertungen haben eine Bewertung von 6 - Okay" "
30 von insgesamt 323 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
18 von insgesamt 323 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,4/10

Personal & Service

7,6/10

Ausstattung

8,2/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Richard

Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Abhijit Aher am 1. Aug. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel Lounge !!Thank you for your feedback. We look forward to welcoming you back.Warm Regards,Abhijit AherRoom Division ManagerNiranta Airport Transit Hotel Lounge

6/10 – Okay

Bhaswati

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Abhijit Aher am 19. Juni 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel Lounge !!Thank you for your feedback. We look forward to welcoming you back.Warm Regards,Abhijit AherFront Office ManagerNiranta Airport Transit Hotel Lounge

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
Es gab keinen Kleiderschrank, kein Bügelbrett/-Eisen. Warum ich über Expedia gebucht habe, weiss ich nicht. In Zukunft jedoch nicht mehr.
Aufenthalt von 1 Nacht im Januar 2020
Antwort von ..... am 27. Jan. 2020
Dear , Greetings from Niranta Airport Transit Hotel Mumbai! Please accept my sincere apology for the inconvenience caused to you on your recent stay at Niranta Airport Transit Hotel. Thank you for pinning down the shortcomings at Niranta, your feedback has been shared with the entire team which will help them to serve the best of the hospitality in future. I personally thank you for your understanding and looking forward to welcome you back at Niranta when travel brings you back to Mumbai. Best Regards Teena Rane Rerservation Executive. M: +91-7710061356 | T:+91-22-67296729 Terminal 2, Chhatrapati Shivaji International Airport, Mumbai - 400099, Maharashtra, India. | www.nirantahotels.com

4/10 – Schlecht

Jürgen

Gut: Sauberkeit und Personal & Service
Werde dort nicht mehr buchen, da teilweise seltsame Nebengeräusche......Trennwände zum Nachbar sehr dünn....stressig wenn man außerhalb gehen möchte um beispielsweise eine Zigarette zu rauchen!
Aufenthalt von 1 Nacht im Juli 2019
Antwort von TEENA am 12. Aug. 2019
Dear , Greetings from Niranta Airport Transit Hotel Mumbai! We thank you for staying with Niranta Airport Transit Hotel during your recent visit to Mumbai. Your Valuable feedback has been shared with the entire team which will help them to serve the best of the hospitality in future. I personally thank you for your valuable feedback and looking forward to welcome you back at Niranta when travel brings you back to Mumbai. Best Regards Teena Rane Reservation Executive. M: +91-7710061356 | T:+91-22-67296729 Terminal 2, Chhatrapati Shivaji International Airport, Mumbai - 400099, Maharashtra, India. | www.nirantahotels.com

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 1 Nacht im März 2019

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect to stay one night at airport
Easy to find at on T2 Important to confirm nicking and arival time and flight by e-mail
Aufenthalt von 1 Nacht im September 2017

8/10 – Gut

martin, germany, stuttgart

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
good Overall
Aufenthalt von 1 Nacht im Juni 2017

6/10 – Okay

Matthias

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Nicht innerhalb Terminal 2 wie angekündigt
Auf Grund der Ankündigung erwartete ich das Hotel innerhalb von Terminal 2. Ich musste aber das Flughafengebäude verlassen und auf die andere Seite wechseln.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Schnell im Terminal
Gutes Zimmer nicht zu Gros hat aber keine Fenster und die Eingangtüre ist nicht Schallschutz.

2/10 – Ungenügend

KOSUKE

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Shal am 14. Mai 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 – Hervorragend

??

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
good
Aufenthalt von 1 Nacht im April 2024
Antwort von Shal am 2. Mai 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 – Hervorragend

Subramanian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the free foot massage and breakfast options
Aufenthalt von 1 Nacht im April 2024
Antwort von Shal am 30. Apr. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 – Okay

anna, redwood city

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
good place to stay for one night. Breakfast was awful , very poor selection
Aufenthalt von 1 Nacht im April 2024
Antwort von Shal am 27. Apr. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 – Okay

Balaji

Gut: Sauberkeit
Getting to the hotel is quite a pain especially if you did not arrive in T2 of the airport. If you arrive at T1, you have to take a half-hour bus ride to T2, then use multiple elevators to get to P4 of the parking lot, then cross over to the terminal. Your documents and luggage will be checked before being allowed into the terminal to get to the hotel. The hotel itself is quite luxurious. It is quiet and the rooms are spacious enough for one person with not much luggage. The facilities are quite poor though. There are no international outlets in the rooms, so better bring your own adapter if you are coming from abroad. The clock in the room showed the wrong time (half an hour slow, which is bad if you rely on it to make it on time for your connecting flight). The wi-fi password they gave me did not work. I was not too keen since I was staying only overnight, but it is just sloppy.
Aufenthalt von 1 Nacht im April 2024
Antwort von Shal am 23. Apr. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.For any further concerns or questions, please feel free to reach out to us at Email: info@nirantahotels.com OR shalom.muriel@nirantahotels.com or call us: +917718884351.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 – Hervorragend

Basantilal

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Allowed complimentary breakfast. It was clean. It was a bit too cold.
Aufenthalt von 1 Nacht im April 2024
Antwort von Niranta Transit Hotel Mumbai Airport - At Arrivals am 19. Apr. 2024
Dear Basantilal,Thank you for sharing your feedback with us! We're glad to hear that you enjoyed the complimentary breakfast and found the area clean. We'll make sure to look into the temperature to ensure a more comfortable experience for you in the future.Best regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel and Lounge

8/10 – Gut

Myrto Carole

Geschäftlich gereist, Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
An effective hotel for one night only. very noisy, you can hear everything, but it is ok.
Aufenthalt von 1 Nacht im März 2024
Antwort von Niranta Transit Hotel Mumbai Airport - At Arrivals am 15. Apr. 2024
Dear Myrto,Thank you for sharing your feedback with us. We appreciate your kind words about our hotel and will take note of your observation about the noise levels. We hope to welcome you back for another stay in the future.Best regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel and Lounge

8/10 – Gut

Vinod

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Shal am 19. März 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 – Okay

Soumik, Seattle

Gut: Personal & Service
The room and the bathroom were average. The toilet flush was not working. The best parts were the hot shower and the convenient location at the airport.
Aufenthalt von 1 Nacht im März 2024
Antwort von Niranta Transit Hotel Mumbai Airport - At Arrivals am 9. März 2024
Dear Soumik,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the hot shower and found our location convenient. We apologize for the issues you experienced with the toilet flush and will address it promptly. We hope to welcome you back again for an improved stay.Best regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel and Lounge

2/10 – Ungenügend

Gaurang

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Do not ever make the mistake of booking here. THE ONLY WAY YOU CAN STAY HERE IS IF YOU HAVE A PLANE TICKET AND A PASSPORT. Booked for 2 days paid full price and they never let us enter the hotel at all. Got bounced back between Niranta and Expedia with no refund at all, not even for the second day.
Antwort von Niranta Transit Hotel Mumbai Airport - At Arrivals am 19. Feb. 2024
Dear Gaurang,We are truly sorry to hear about your experience. Please accept our sincere apologies for the inconvenience you faced during your booking process. We are constantly working to improve our services to ensure such incidents do not occur in the future.Best regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel and Lounge

2/10 – Ungenügend

Roy

Mit einer Gruppe gereist
On arrival I was met by a male receptionist who had little or no interest in what I was asking him other than to give me the room key.Before I reached my room,a notice informed me the tv in my room was not working.Not a good start and it got worse!The floor the hotel is situated on as nothing but a grand view of the car park!Breakfast,boiled eggs/cold bake beans nothing else recognisable!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Niranta Transit Hotel Mumbai Airport - At Arrivals am 17. Feb. 2024
Dear Roy,We are truly sorry to hear about your experience. Your feedback is valuable to us, and we will address the issues you've mentioned with our team to ensure this doesn't happen again. We appreciate you bringing this to our attention.Best regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel and Lounge

8/10 – Gut

Dhruv, dallas

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Did not like cleaners talking loudly in the hallway while I was trying to sleep. They should try to keep quiet after 10.0 pm.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Niranta Transit Hotel Mumbai Airport - At Arrivals am 17. Feb. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 – Hervorragend

William, kennesaw

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
it is a nice place to stay while waiting for your next flight.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Shal am 3. Feb. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality. We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this! We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Surfaces of the room were greasy/sticky and not clean
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Shal am 29. Jan. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.For any further concerns or questions, please feel free to reach out to us at Email: info@nirantahotels.com reservations@nirantahotels.com or call us: +917718884351We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 – Hervorragend

Kush

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Shal am 23. Jan. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 – Gut

Baishakhi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The staff were very helpful. KILONI was very efficient and cooperative. The first room in the departure wing we checked in had its flush broken, so we were moved to a different room in the arrival wing. That room had multiple problems e.g. the fridge did not work, the bedside tables had so much dust on them. The good part is that it's very safe, organized and quiet. Staff were attentive.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Shal am 22. Jan. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

4/10 – Schlecht

Vikas

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Hotel half-shutdown. Terrible value for the money
Stayed at their city-side house. The place has clearly not recovered from the pandemic — which was two years ago already! Dining room: closed (I had to walk to their arrivals terminal-side house. TV: dead! TV config out of date. Set-top box out of subscription. USB connection not working …
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Shal am 9. Jan. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 – Hervorragend

Harufumi

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Shal am 9. Jan. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 – Gut

Nitin

Small windowless room but comfortable and clean. have all necessities for a sound sleep for a layover or onward trip.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Shal am 8. Jan. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 – Gut

Gautam

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent transit hotel in Airport terminal
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Shal am 8. Jan. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

4/10 – Schlecht

Amar

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
Check in was Bad, But the location is good
Location is great & Breakfast is good!! Check in process was slow & they charged me for extra person but put me in the smallest room possible. There was no customer service.. It was like talking to robot
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Shal am 9. Jan. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 – Hervorragend

YUGARSI

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Shal am 29. Dez. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the perfect rating! For taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 – Okay

Angad

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Shal am 2. Jan. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 – Hervorragend

Sukhbir

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Mr Guuddo Kumar Excellent service
The service given by Mr Guuddo Kumar was beyond excellent. Very kind and went beyond the duty to help me.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Shal am 29. Dez. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the perfect rating! For taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 – Gut

Bhikhu

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Shal am 18. Dez. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for rating us! For taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 – Okay

Susan

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
The wifi never connected even we were told by the front desk it would take 10 min. The food in the restaurant was so-so, altogether a pricey stay justified only by the convenience to flights
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Niranta Transit Hotel Mumbai Airport - At Arrivals am 15. Dez. 2023
Dear Susan,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the WiFi connection. We understand the frustration it can cause, and we will work on improving this issue. As for the restaurant, we're sorry to hear that the food did not meet your expectations. We appreciate your comments and will take them into consideration to enhance our dining experience. We're glad to hear that you found our location convenient for your flights. If you have any further concerns, please do not hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future.Best regards,Abhijit Aher Rooms Division ManagerNiranta Airport Transit Hotel and Lounge

2/10 – Ungenügend

Richa

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Shal am 13. Dez. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 – Hervorragend

Rajeev

Aufenthalt von 1 Nacht im November 2023
Antwort von Shal am 29. Dez. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the perfect rating! For taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 – Gut

Rene

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall it was good however there was no remote control for the tv. The front desk said that the tvs were not working today
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Niranta Transit Hotel Mumbai Airport - At Arrivals am 6. Dez. 2023
Dear Rene,Thank you for your feedback. We apologize for the inconvenience regarding the missing remote control and the issue with the TVs. We will address this matter with our front desk team to ensure better communication and resolve any technical issues promptly. We appreciate your understanding and hope to welcome you back for a more enjoyable experience in the future.Best regards,Abhijit Aher Rooms Division ManagerNiranta Airport Transit Hotel and Lounge

6/10 – Okay

paul

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient for 1 night only
Very convenient for departures or arrivals from terminal 2 at Mumbai airport. One doesn’t even need to leave the airport and enters the terminal from a route which is not so busy at peak times. The hotel itself is relatively new and up to high to medium specification. But there are no windows, of course it’s in the middle of airport so this can be forgiven. The rooms are small and unfortunately one can hear a lot of noise from accompanying rooms and people walking through the corridor. For example, you can hear your neighbour switch on and off the light switch. The staff were good. Breakfast was average. If I’m honest it was the worst of all the five Indian hotels I stayed in but still not bad.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Shal am 12. Dez. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 – Hervorragend

Pinakinbhai

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Shal am 5. Dez. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the perfect rating! For taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 – Hervorragend

Balwantbhai

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff and very friendly
Aufenthalt von 1 Nacht im November 2023
Antwort von Shal am 1. Dez. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you! For taking your valuable time to review our Niranta Airport Transit Hotel & Lounge, we have taken your feedback and always use it to upgrade our services & standards.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this.We are counting down the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 – Hervorragend

Gervais Cedric

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Shal am 1. Dez. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you! For taking your valuable time to review our Niranta Airport Transit Hotel & Lounge, we have taken your feedback and always use it to upgrade our services & standards.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this.We are counting down the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 – Hervorragend

Cesarino

Geschäftlich gereist
Gut: Ausstattung
The courtesy
Aufenthalt von 1 Nacht im November 2023
Antwort von Shal am 28. Nov. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you! For taking your valuable time to review our Niranta Airport Transit Hotel & Lounge, we have taken your feedback and always use it to upgrade our services & standards.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this.We are counting down the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

2/10 – Ungenügend

Parul

My flight got delayed and I called the hotel to let them know and the duty manager was kind enough to say I will be refunded as I didn’t manage to check in due to delay. He asked me to email them which I did and the person who responded was quite rude - Teena and said I could t get a refund. I did explain that I had spoken and been offered this and I also chased the email up 3 days later and no response. Really bad service
Aufenthalt von 1 Nacht im November 2023
Antwort von Niranta Transit Hotel Mumbai Airport - At Arrivals am 4. Dez. 2023
Dear Parul,Thank you for sharing your feedback. We apologize for any inconvenience caused by the delay and the miscommunication regarding the refund. Our team will look into the issue and ensure better coordination in the future. We appreciate your patience and understanding.Best regards,Abhijit Aher Rooms Division ManagerNiranta Airport Transit Hotel and Lounge

10/10 – Hervorragend

David

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Excellent A minus
Great transit hotel so convenient in T2 terminal BOM. Service and restaurant excellent. Only complaint is somewhat noisy with loud children staying next door and thin walls.
Aufenthalt von 1 Nacht im November 2023
Antwort von Shal am 20. Nov. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you! For taking your valuable time to review our Niranta Airport Transit Hotel & Lounge, we have taken your feedback and always use it to upgrade our services & standards.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this.We are counting down the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 – Okay

Ibrahim

Not Bad, not worth for money
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Shal am 26. Okt. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!! Thank you! For taking your valuable time to review our Niranta Airport Transit Hotel & Lounge, we have taken your feedback and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Nevertheless, Kindly treat this as an exception and not as a reflection of our usual service standards. We look forward to your gracious presence.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 – Hervorragend

DIPTI

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Shal am 26. Okt. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you! For taking your valuable time to review our Niranta Airport Transit Hotel & Lounge, we have taken your feedback and always use it to upgrade our services & standards.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this.We are counting down the days, until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

4/10 – Schlecht

Philippe

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Disappointing
The hotel is conveniently located in the transit zone so you can use it only if you are connecting between two international flights. To find it, pass the security of transit flights and then search the KFC in the food court of the departure zone and behind is the lift for the hotel. So no Indian visa required. Unfortunately, the staff is a problem. They replied to my message asking about the visa 4 days later and without answering my question and never answered my second message via hotels.com. Once in the airport, they couldn't explain to me how to reach the hotel on the phone! Unbelievable! The hotel room is ok but no windows and because it is one level under the food court, you can hear all the night the noise of the chairs that multiple people pulled all the time. At the end, just convenient but nothing more
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Shal am 25. Okt. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!! Thank you! For taking your valuable time to review our Niranta Airport Transit Hotel & Lounge, we have taken your feedback and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Nevertheless, Kindly treat this as an exception and not as a reflection of our usual service standards. We look forward to your gracious presence.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

2/10 – Ungenügend

David

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Poor Wi-Fi, no windows in rooms, unhelpful staff
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Shal am 23. Okt. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!! Thank you! For taking your valuable time to review our Niranta Airport Transit Hotel & Lounge, we have taken your feedback and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Nevertheless, Kindly treat this as an exception and not as a reflection of our usual service standards. We look forward to your gracious presence.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 – Hervorragend

Nadine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super handig om hier te verblijven als je laat in de nacht aankomt. zeer aanbevolen. Kamers zijn alleen niet geluidsstil, kon s'nachts een baby horen huilen, maar vond het alsnog heel prettig om hier te overnachten voordat ik in Mumbai de volgende dag de weg moest vinden.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Niranta Transit Hotel Mumbai Airport - At Arrivals am 16. Okt. 2023
Dear Nadine,Bedankt voor je feedback! Het spijt me dat je 's nachts wat geluidsoverlast hebt ervaren van een huilende baby. Ik ben echter blij om te horen dat je over het algemeen een prettig verblijf hebt gehad en dat onze locatie handig was voor jouw late aankomst. We waarderen je aanbeveling en hopen je in de toekomst weer te mogen verwelkomen.Best regards,Abhijit Aher Rooms Division ManagerNiranta Airport Transit Hotel and Lounge