Dear Robert Delgardo,Thank you for taking the time to provide us your feedback on your stay at our property.In our pursuit of excellence, it certainly saddens us to read that you were left disappointed with some areas. Truly, this is not the level of experience that we seek to provide our guests. Your feedback will be shared with our team and we hope that you will have a more favourable experience the next time you return to us.Best Regards,Hotel Riu Palace JamaicaOnline Reputation Manager

Apreciada lizmarie,Nos ha sido muy grato leer sus amables observaciones y saber, que ha valorado de forma tan positiva distintos aspectos del hotel que han contribuido a que su experiencia, haya sido realmente muy buena.Deseamos, que pronto, vuelva a visitarnos y poder ofrecerle una nueva e inolvidable experiencia entre nosotros.¡Le esperamos!Cordialmente, Hotel Riu Palace JamaicaOnline Reputation Manager

Dear Tiara Lavette,We sincerely regret to learn about this.Much to our regret we must underline that when a reservation has been made with your booking channel, we cannot deal with it directly.It is through your booking channel that we can review what happened and give you an appropriate response.We will address your concerns with the appropriate members of our team for improvement and we would like to apologize.Sincerely,Hotel Riu Palace JamaicaOnline Reputation Manager

Dear Gemma,We are delighted that your stay with us has been a success.We are glad you enjoyed the service we provide to our guests.We hope that soon, you will be able to live an even better experience with us.Yours faithfully,Hotel Riu Palace JamaicaOnline Reputation Manager

Dear Heidi,Thank you so much for leaving us your wonderful opinion. Without you, our work would be meaningless.We look forward to seeing you in this, your second home, to offer you an even better stay.See you soon. Yours faithfully,Hotel Riu Palace JamaicaOnline Reputation Manager

Dear John,We are so grateful to read that you gave us the opportunity to prove that all the positive reviews that we have, are based on the reality of our hotel and the result of the work of our lovely staff.Wishing to host you again very soon!Loving Regards, John,Hotel Riu Palace JamaicaOnline Reputation Manager

Dear Gwendolyn Lillian,thank you for taking the time to review your recent stay.We would like to apologize that you felt disturbed by the construction works.We hope we see you soon again!All the best, Hotel Riu Palace JamaicaOnline Reputation Manager

Dear Jenifer,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Palace JamaicaOnline Reputation Manager

Dear Damon,We are so grateful to read that you gave us the opportunity to prove that all the positive reviews that we have, are based on the reality of our hotel and the result of the work of our lovely staff.Wishing to host you again very soon, Damon!Kindest wishes,Hotel Riu Palace JamaicaOnline Reputation Manager

Dear Briggett,We are so grateful to read that you gave us the opportunity to prove that all the positive reviews that we have, are the result of the work of our lovely staff.As you experienced, our security staff is always present to ensure everything is peaceful.Wishing to host you again very soon!Kindest wishes,Hotel Riu Palace JamaicaOnline Reputation Manager

Dear Tomeika,Thank you very much for your review, as the opinion of our guests is very important to us.We are very pleased to hear that you enjoyed your stay with us and we sincerely hope to welcome you again soon in one of our facilities.Yours faithfully,Hotel Riu Palace JamaicaOnline Reputation Manager

Dear Dominick,We are pleased with your feedback and would especially like to say how much we appreciate you sharing it with our future guests.Please know that we are here, and we continue to improve every day, so that when you return you will have an even better experience than the one you had.Yours faithfully,Hotel Riu Palace JamaicaOnline Reputation Manager

Dear Anicia,Thank you for your words, they are very gratifying and show us that we are working in the right direction.We sincerely hope that you will visit us again soon in one of our facilities and offer you a stay that will be the same or even better than the one you experienced.We hope you will be back soon.Yours faithfully,Hotel Riu Palace JamaicaOnline Reputation Manager

Dear Derek,we appreciate you taking the time to share your great review here! We are happy to know that you were so pleased with our service. We look forward to hosting you again in the near future. We wish you all the best, Hotel Riu Palace JamaicaOnline Reputation Manager

Dear James,It is very gratifying to read your wonderful review. The best reward is to learn that our staff efforts paid off and you enjoyed your holiday.Thank you very much for choosing us.Wishing you a very happy day, James.Kindest wishes!Hotel Riu Palace JamaicaOnline Reputation Manager

Dear Carmen,Thank you very much for your review.We are very happy that you had a great holiday with us!We look forward to welcoming you again soon, in one of our facilities.With our best wishes, we remain at your entire disposal.Yours faithfully,Hotel Riu Palace JamaicaOnline Reputation Manager

Dear Antwann,Thank you for your great review. We are really glad to learn that you enjoyed your experience during your stay at our Hotel Riu Palace Jamaica! We would be delighted to welcome you back in a near occasion.Have a lovely day, Hotel Riu Palace JamaicaOnline Reputation Manager

Dear Susan Lynda,we appreciate you taking the time to share your great review here!We are happy to know that you were so pleased with our service. We look forward to hosting you again in the near future. We wish you all the best,Hotel Riu Palace JamaicaOnline Reputation Manager

Dear Yvette, We cannot be more grateful for taking the time to write such a positive review of your recent stay with us at the Hotel Riu Palace Jamaica.It is great for us to realize that you enjoyed your stay with us. Certainly, word of mouth is very important to us, so your comments are greatly appreciated. At the same time, we are so sorry to read there were also elements of your stay that did not meet your expectations. We greatly appreciate all visitor feedback as it helps us to make necessary improvements, and become even better.We look forward to welcoming you back on your next visit to our beautiful place.Kind regardsHotel Riu Palace JamaicaOnline Reputation Manager

Dear Mario A,Thank you very much for your words and your positive evaluation.We are very happy to know that you left with such pleasant feelings and we hope to welcome you again soon.Best regards,Hotel Riu Palace JamaicaOnline Reputation Manager

Dear Mirna,We were very pleased to read your kind remarks and to know that you have rated so positively various aspects of the hotel which have contributed to your experience being a very good one indeed.We hope that you will visit us again soon and that we will be able to offer you another unforgettable experience.We look forward to seeing you!Yours faithfully,Hotel Riu Palace JamaicaOnline Reputation Manager

Dear Randy,It is so nice to learn you enjoyed your stay.Thank you very much for making every effort worthwhile.Our lovely staff will be very pleased.Your evaluation makes us want to continue working to offer the best service.We wish you a lovely day, Randy!Warmest Regards,Hotel Riu Palace JamaicaOnline Reputation Manager

Dear Stephanie,Thank you very much for your fabulous review.The best reward is learning to learn you liked it.We count ourselves lucky for our lovely guests and we really look forward to working for you again soon!Kindest Greetigns, Stephanie,Hotel Riu Palace JamaicaOnline Reputation Manager

Dear Patricia,It was a real pleasure for us to receive your complimentary comments and to note that you greatly appreciated different aspects of the hotel that contributed to your highly satisfactory experience. We look forward to your return and the opportunity to provide you with another memorable experience in our facilities. We look forward to welcoming you with open arms.Yours faithfully,Hotel Riu Palace JamaicaOnline Reputation Manager