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Bewertungen von Hockley Valley Resort

3.5 out of 5
Hockley Valley Resort
793522 3rd Line EHS, Mono, ON

Bewertungen

8,2

Sehr gut

127 von insgesamt 296 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
95 von insgesamt 296 Gästebewertungen haben eine Bewertung von 8 - Gut" "
41 von insgesamt 296 Gästebewertungen haben eine Bewertung von 6 - Okay" "
18 von insgesamt 296 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
15 von insgesamt 296 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,2/10

Personal & Service

8,0/10

Ausstattung

8,0/10

Zustand der Unterkunft

7,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Harman am 27. Mai 2024
Dear Peter,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact us directly and it will be our pleasure to assist you if you have any questions or concerns.Thank you for choosing Hockley Valley Resort!Warm Regards,Guest RelationsHockley Valley Resort & Adamo Estate Winery

10/10 – Hervorragend

Andrea, North Vancouver

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent spa and staff
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Harman am 27. Mai 2024
Dear Andrea,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact us directly and it will be our pleasure to assist you if you have any questions or concerns.Thank you for choosing Hockley Valley Resort!Warm Regards,Guest RelationsHockley Valley Resort & Adamo Estate Winery

10/10 – Hervorragend

Leanne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Awesome will be back!
Aufenthalt von 1 Nacht im April 2024
Antwort von Harman am 2. Mai 2024
Dear Leanne,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact us directly and it will be our pleasure to assist you if you have any questions or concerns. Thank you for choosing Hockley Valley Resort!Warm Regards,Guest Relations

8/10 – Gut

Sommer

Geschäftlich gereist, Mit der Familie gereist
Gut: Personal & Service und Ausstattung
The property is amazing. The rooms need some love, our room is dated and needs some repairs. Also, at check in the feint desk charged my credit card in correctly. I hope theres no hiccups on check out.
Aufenthalt von 1 Nacht im April 2024
Antwort von Harman am 2. Mai 2024
Dear Sommer,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact us directly and it will be our pleasure to assist you if you have any questions or concerns. Thank you for choosing Hockley Valley Resort!Warm Regards,Guest Relations Hockley Valley Resort & Adamo Estate Winery

10/10 – Hervorragend

Diane

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place is absolutely beautiful and elegant. Be prepared for the Royal treatment
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations am 22. Apr. 2024
Dear Diane,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff! We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Hockley Valley Resort!Warm Regards,Guest Relations

10/10 – Hervorragend

Kevin

Geschäftlich gereist, Mit dem Partner gereist
Great retreat !
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations am 22. Apr. 2024
Dear Kevin,Thank you for taking the time to leave us your 5 star review! We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Hockley Valley Resort!Warm Regards,Guest Relations

10/10 – Hervorragend

Tracy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I really loved the fact that it was very quiet in the hotel. The spa was excellent and I had the best treatment. The staff are incredible.
Aufenthalt von 2 Nächten im März 2024
Antwort von Hockley Valley Resort am 12. Apr. 2024
Dear Tracy,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay and are thankful for the constructive feedback you have provided us regarding the status of your room - we will be sure to relay this to our corresponding leadership team. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact us directly and it will be our pleasure to assist you if you have any questions or concerns. Thank you for choosing Hockley Valley Resort!

10/10 – Hervorragend

Irvine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very spacious room and comfortable bed.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hockley Valley Resort am 2. März 2024
Dear Irvine, Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back. Warm regards, Guest Relations

4/10 – Schlecht

Khalid

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
When we arrived, our heat wasn’t working and our room was freezing which took 45 minutes to fix. In addition to this, we went down to the pool and it was a huge mess, the lockers didn’t work, they had no towels, people were walking in with their muddy boots, and there were screaming children throwing aquatic toys everywhere leaving no space to enjoy the pool as it was well over capacity. It was absolute chaos to say the least. We also couldn’t eat dinner in any of the restaurants because everything was booked and since the roads were terrible and unplowed we could basically only get room service. However, when we tried to call to order dinner, nobody would answer the phone until I texted them and waited for them to call back. Our furniture and tv was also very outdated considering we got one of their best rooms. The tv didn’t have any smart tv functionality and the furniture looked worn out. The facility was also not kept in proper shape, and when we went to the ground floor to check out the game room there was popcorn all over the floor. The only reason I gave this a 2 star instead of 1 is they compensated us for our missed opportunity to ski (excluding rentals). We have been to many resorts all across North America and this was by far the poorest experience for us.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hockley Valley Resort am 2. März 2024
Dear Khalid, Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back. Warm regards, Guest Relations

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hockley Valley Resort am 2. März 2024
Dear Guest, Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back. Warm regards, Guest Relations

8/10 – Gut

Edward, Dorchester

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property was okay, not outstanding. Dining menu was limited and overpriced. Room price was on the high end for what you get. Mini fridge didn’t work and no microwave.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hockley Valley Resort am 2. März 2024
Dear Edward, Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back. Warm regards, Guest Relations

6/10 – Okay

Kimberley

Mit dem Partner gereist
Gut: Sauberkeit
.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hockley Valley Resort am 2. März 2024
Dear Kimberley, Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back. Warm regards, Guest Relations

8/10 – Gut

Edward, Dorchester

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hockley Valley Resort am 2. März 2024
Dear Edward, Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back. Warm regards, Guest Relations

10/10 – Hervorragend

Greg

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had a wonderful winter dinner outside in their snow globe
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hockley Valley Resort am 2. März 2024
Dear Greg, Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back. Warm regards, Guest Relations

8/10 – Gut

Erica

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Great spot for a getaway. Got the executive suite upgrade and the room was spacious with 2 bathrooms and 2 closets. The ensuite toilet was running the entire time which was distracting during the night but advised the front desk upon checkout. Ate at Cabin restaurant and it was excellent - high quality dining. Breakfast buffet was plentiful. Pool and hot tub area were great but seating around the pool was limited after a few guests arrived with families. I would return and recommend to others for a getaway.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hockley Valley Resort am 2. März 2024
Dear Erica, Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back. Warm regards, Guest Relations

10/10 – Hervorragend

Natalie

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hockley Valley Resort am 2. März 2024
Dear Natalie, Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back. Warm regards, Guest Relations

2/10 – Ungenügend

Dorianna

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hockley Valley Resort am 2. März 2024
Dear Dorianna, Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back. Warm regards, Guest Relations

10/10 – Hervorragend

Sarah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Hockley Valley Resort am 2. März 2024
Dear Sarah, Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back. Warm regards, Guest Relations

8/10 – Gut

Marlenne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had a great weekend at the resort recently. The room was lovely, the staff are friendly and helpful and the Globe restaurant and wine tours in the area were wonderful, including the one at Adamo. We had a small issue with drainage in our shower and they attended to it right away. The bathroom could have been a little cleaner in some corners. The hallways in some areas had an off putting smell. But overall, a wonderful stay. Great breakfast buffet, enjoyable spa services. A great weekend getaway.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hockley Valley Resort am 2. März 2024
Dear Holley, Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back. Warm regards, Guest Relations

10/10 – Hervorragend

Mervin

Mit der Familie gereist
Gut: Ausstattung
.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hockley Valley Resort am 5. Feb. 2024
Dear Mervin, Thank you for taking the time and leaving us with the positive star ratings, we really appreciate your feedback.We look forward to welcome you back and providing you the same level of service.Warm regards,Guest Relations

10/10 – Hervorragend

Scott

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hockley Valley Resort am 5. Feb. 2024
Dear Scott, Thank you for taking the time and leaving us with the positive star ratings, we really appreciate your feedback.We look forward to welcome you back and providing you the same level of service.Warm regards,Guest Relations

10/10 – Hervorragend

Jason

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hockley Valley Resort am 21. Jan. 2024
Dear Jason, Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back. Warm regards, Guest Relations

8/10 – Gut

Alison

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hockley Valley Resort am 27. Jan. 2024
Dear Alison, Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back. Warm regards, Guest Relations

10/10 – Hervorragend

Elise

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hockley Valley Resort am 21. Jan. 2024
Dear Elise, Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back. Warm regards, Guest Relations

8/10 – Gut

Lucian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Hockley Valley Resort am 21. Jan. 2024
Dear Lucian, Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back. Warm regards, Guest Relations

10/10 – Hervorragend

Yoganandhan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing stay and food and outstanding customer service.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Hockley Valley Resort am 21. Jan. 2024
Dear Yoganandhan, Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back. Warm regards, Guest Relations

10/10 – Hervorragend

Julia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We stayed in a studio room on 1st floor overlooking the pond. Lovely room and view from small balcony. Had drinks/dinner in the bar instead of dining room. Nice and casual with friendly bar staff. Just stayed one night after seeing a show at the Orangeville Theatre. Will be back. Thanks for a lovely evening.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hockley Valley Resort am 13. Dez. 2023
Dear Julia, Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back. Warm regards, Guest Relations

10/10 – Hervorragend

Karin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hockley Valley Resort am 12. Dez. 2023
Dear Karin, Thank you for taking the time to leave your feedback, we really appreciate it. We look forward to welcome you again and provide you with the best experience.Warm regards,Guest Relations

10/10 – Hervorragend

Corinne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hockley Valley Resort am 7. Dez. 2023
Dear Guest, Thank you for taking the time and providing us with your feedback, we really hope to welcome you again and provide you with the best experience. Warm regards,Guest Relations

8/10 – Gut

Welme

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely stay
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hockley Valley Resort am 7. Dez. 2023
Dear Welme, Thank you for taking the time and providing us with your feedback, we really hope to welcome you again and provide you with the best experience. Warm regards,Guest Relations

10/10 – Hervorragend

Maureen

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was such a welcoming place with excellent staff and we lucked out for an earlier check in, a quiet weekend and the ability to get wonderful spa treatments last minute. The continental breakfast was outstanding!!! Close to hiking trails and an really relaxing place for a self care girls weekend getaway.
Aufenthalt von 1 Nacht im November 2023
Antwort von Hockley Valley Resort am 22. Nov. 2023
Dear Maureen, Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back. Warm regards, Guest Relations

8/10 – Gut

Sukhdeep

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Hockley Valley Resort am 22. Nov. 2023
Dear Sukhdeep, Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back. Warm regards, Guest Relations

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Disappointing Resort Experience
The resort is located in a lovely area with beautiful vistas and serene surroundings. We found the hotel itself lacked the details and service that would be expected at a high-end resort. The hotel staff was generally friendly but seemed stressed and overworked. Only one person was working the check-in counter when we arrived, so we waited in line for 20 minutes despite there being several people behind the desk who seemed to have a managerial roll but didn't offer to help the people who were waiting. We went to the bar area for drinks and appetizers but eventually left after 15 minutes because our server said she was too busy helping other customers and couldn't take our drink order (the bar was 1/4 full.) We were awakened several times in the night, starting at 2:00 a.m. by loud partygoers in the hallway and nearby rooms. And small details were missing from our room: a broken lamp, a malfunctioning thermostat, no soap for the shower. The pillows were comfortable, though. Overall, we expected a higher-level experience for $410 per night and were sadly disappointed. It's not a place I would go back to.
Aufenthalt von 1 Nacht im November 2023
Antwort von Hockley Valley Resort am 22. Nov. 2023
Dear Guest, Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back. Warm regards, Guest Relations

10/10 – Hervorragend

Richard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Exceptional stay...definitely a repeat visit in our future
Aufenthalt von 1 Nacht im November 2023
Antwort von Hockley Valley Resort am 22. Nov. 2023
Dear Richard, Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back. Warm regards, Guest Relations

10/10 – Hervorragend

Sandra, Hamilton

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was nice our room was ready an hour before the check-in time as we were there for a wedding, as it's not something they could promise. The room was comfortable and clean.
Aufenthalt von 1 Nacht im November 2023
Antwort von Hockley Valley Resort am 22. Nov. 2023
Dear Sandra,Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back. Warm regards, Guest Relations

8/10 – Gut

Carlo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hockley Valley Resort am 3. Nov. 2023
Dear Carlo,Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back.Warm regards, Guest Relations

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Resort fee insulting! Need towel racks in bathroom
The resort fee of $36 per night is ridiculous! The outdoor pool was closed, there was no skiing, the fitness centre is minuscule, and to play golf you had to pay fee so what resort amenities were worth the $36 unless you count an indoor pool which most hotels that don't charge a resort fee offer???? To top things off, when I asked to stay an extra night they wanted to charge me an "amenities fee" b/c the room I was staying in had the "amenity" of a hardwood floor! This nickel and dimiing is insulting - especially when the restaurant menu is very limited and there are no towel racks and only one small hook in the bathroom to hang you towels on if you want to be "eco friendly" and indicate that you don't want housekeeping to wash your towels everyday
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hockley Valley Resort am 3. Nov. 2023
Dear Guest, Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back.Warm regards, Guest Relations

10/10 – Hervorragend

Yi-Jou

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front Desk Team is excellent
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hockley Valley Resort am 3. Nov. 2023
Dear Yi-Jou,Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back.Warm regards, Guest Relations

10/10 – Hervorragend

Ana

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My family and I stayed the weekend and we had a wonderful time beautiful place
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hockley Valley Resort am 3. Nov. 2023
Dear Ana,Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back.Warm regards, Guest Relations

10/10 – Hervorragend

Sebastian

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hockley Valley Resort am 3. Nov. 2023
Dear Sebastian,Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back.Warm regards, Guest Relations

6/10 – Okay

David

Mit dem Partner gereist
The rooms are aged but comfortable. We were able to check in early for a wedding, but returning to our room after midnight was a disappointment due to a banquet taking place below our wing which kept loud music playing until after midnight. Then we had the pleasure of hearing a truck being loaded which woke me up again. Not at all what I expected for this resort. I will think twice before booking a stay at this hotel.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hockley Valley Resort am 3. Nov. 2023
Dear David,Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back.Warm regards, Guest Relations

10/10 – Hervorragend

Dante

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hockley Valley Resort am 22. Nov. 2023
Dear Dante, Thank you for staying with us at the resort and providing us with your feedback. We look forward to welcome you back. Warm regards, Guest Relations

4/10 – Schlecht

Ray

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Location and facility is very good. Food is beyond the family or older couple desires. A good piece of beef, chicken or salads would be much better. Limited to no options in food. Carry more domestic beer... We won't be back...holiday inn or Hampton rooms are bigger and just as clean
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hockley Valley Resort am 22. Okt. 2023
Dear Ray, Thank you for taking the time to provide your feedback on your recent stay with us. We are pleased to hear that you found our location and facilities to be satisfactory. However, we deeply regret that our food options did not meet your expectations.Your comments regarding the limited food choices are noted, and we appreciate your input. We will certainly review our menu offerings to better cater to the preferences of all our guests, including families and older couples. We will also consider expanding our selection of domestic beers.We understand your decision not to return and appreciate your candor. While we are committed to improving our offerings, we respect your choice. If you ever decide to give us another chance in the future, we would be delighted to welcome you back and provide you with an enhanced experience.Thank you for choosing to stay with us, and we hope you find accommodations that better suit your needs during your travels.Warm regards,Guest Relations

10/10 – Hervorragend

Kuan Hua

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hockley Valley Resort am 22. Okt. 2023
Dear Kuan, Thank you for taking the time and providing us with 5-star review, we are very happy that you enjoyed your overall stay with us. We look forward to welcome you back and provide you with another great experience at the resort. Warm regards,Guest Relations

10/10 – Hervorragend

Shayne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property- clean rooms
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hockley Valley Resort am 22. Okt. 2023
Dear Shayne, Thank you for taking the time and providing us with 5-star review, we are very happy that you enjoyed your overall stay with us. We look forward to welcome you back and provide you with another great experience at the resort. Warm regards,Guest Relations

8/10 – Gut

Tanya

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient to have restaurants in the resort, and a winery close by.
Aufenthalt von 1 Nacht im September 2023
Antwort von Hockley Valley Resort am 22. Okt. 2023
Dear Tanya, Thank you for taking the time and providing us with positive star review, we are very happy that you enjoyed your overall stay with us. We look forward to welcome you back and provide you with another great experience at the resort. Warm regards,Guest Relations

10/10 – Hervorragend

Scott

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was very clean and comfortable. We enjoyed the warm outside pool. The staff were extremely friendly and we enjoyed star gazing on a lovely clear evening.
Aufenthalt von 1 Nacht im September 2023
Antwort von Hockley Valley Resort am 22. Okt. 2023
Dear Scott, Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a clean and comfortable stay in our hotel room and that you enjoyed the warm outdoor pool. It's wonderful to know that our staff made your experience even more enjoyable, and that you had the opportunity to indulge in some star gazing on a clear evening.Your comments brighten our day, and we look forward to welcoming you back for another memorable stay in the future. If there's anything specific you'd like during your next visit, please don't hesitate to let us know.Once again, thank you for choosing our hotel.Warm regards,Guest Relations

6/10 – Okay

Angela

Gut: Personal & Service
Aufenthalt von 1 Nacht im September 2023
Antwort von Hockley Valley Resort am 22. Okt. 2023
Dear Angela, Thank you for taking the time and providing us with positive star review, we are very happy that you enjoyed your overall stay with us. We look forward to welcome you back and provide you with another great experience at the resort. Warm regards,Guest Relations

10/10 – Hervorragend

Dr Allan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im August 2023
Antwort von Hockley Valley Resort am 22. Okt. 2023
Dear Dr. Allan, Thank you for taking the time and providing us with 5-star review, we are very happy that you enjoyed your overall stay with us. We look forward to welcome you back and provide you with another great experience at the resort. Warm regards,Guest Relations

4/10 – Schlecht

Mana

Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
Shower in the suit did not have proper flow. The room was musty. Very aged.
Aufenthalt von 2 Nächten im August 2023
Antwort von Hockley Valley Resort am 22. Okt. 2023
Dear Mana, Thank you for choosing to stay with us at Hockley and providing us with your honest feedback. We apologize for the inconveniences that was faced during your stay but we hope to see you again and provide you with better service. Warm regards,Guest Relations