Independent, Mindanao

"Where should I start and where to end? Well, the room is big and nice. But - there was a bad smell in the toilet. I told service to clean it better and after cleaning - it was the same. Also the glas between shower and toilet- not clean and a lot of lime. The area around the Pool is dirty - a lot of black areas next to the Pool. The Kids pool inside is dirty. My impression is, the stuff - not all - is not happy to work there and you can feel it. It's not warm and more cold. They have a nice coffee Bar before the front desk with a sign - open from 10am until 6 pm. It needs 10 minutes to organize somebody to brew Cappuccino. They are not able to talk to me, what kind of cake it is after the window. 3 hours later our empty cups are still at the table - nobody put it away. Just to understood - it's the area everybody see first during entering the hotel... Breakfast is so so and for sure not 5 *. No one put the empty plates away - after sitting there for 1 hour and a few guests. There is also olny one tea availible - green tea. There was a christmas dinner at 24.12. in the evening - written on a Letter in front of my door. Last order a la carte until 4pm. I found this letter in the morning at 06.00 am 25.12.25- senseless. If you stay there for a few days you'll see, a lot of things does not work. It's not five star - maximum 3+ and to expensive for that what you get. There are just a few guests and now I understood why - it's not nice. It's a pity - but we won't "

"Sehr gutes Familien Hotel mit sehr freundlichem und sehr hilfsbereitem Personal. Man ist sehr gut umsorgt. 24h Service für Essen aufs Zimmer liefern und Reception. Auf Wünsche wird umgehend eingegangen. Speisen können nach Wahl geändert werden. Zimmer sind guter Standard und sauber. Poolanlage mit Service ist super. Der Strand ist ok aber nicht so toll. Massagen sind super und sehr zu empfehlen. bin das 4. mal da."

"Eine sehr schöne Anlage, mit tollen Zimmern und sehr netten und freundlichen Personal! Einkaufsmöglichkeiten und kleine Geschäfte gut zu Fuß zu erreichen, auch tolle Bars und Restaurants in der Nähe und auch gut zu Fuß zu erreichen! Sehr zu empfehlen ist der Wellnessbereich mit tollen Massagen! Kann es sehr empfehlen und wir kommen aufjedenfall wieder! Danke für den tollen Aufenthalt! ⭐️⭐️⭐️⭐️⭐️"