Hello,thank you for you kindly review. We appreciate that you are satisfied with our staff. we look forward to seeing you soon

Dear Ermin, I thank you for your review and I'm glad you had a pleasant stay. I hope to have you again as our guest at our hotel. Best regards.

We thank you once more for the time spent for leaving this review and we hope to welcome you again in the future.Sincerely,

Dear Sarka,Thanks for your feedback, it is important to improve our service.We will happily share your nice review to our employees.We appreciate your taking the time to review our hotel to other travelers and we would be delighted to welcome you back soon.

Dear Gerhard, thank you so much for the great scope and for sharing with us your opinion.We hope to see you again.

Dear Julius, Thank you very much for having written your opinion about our Hotel. Customers' feedback helps us to improve to better serve our Guests. We are very happy to see that your stay with us was satisfying, and we hope to have you again in the future among our Guests. If you found a cheaper solution for cab we are happy. The rates we propose are per room and not per person. For those traveling alone, the rate is definitely high, but for those with families, the proposed price is valid Sincerely, Greta

Dear Roland,we are extremely pleased to see a full score no your review. We are glad that you enjoyed staying with us and we hope to have the chance of welcoming you soon again.Best regards,

Dear Andreas,thank you for your excellent review and the high score.Best regards,

Good morning Mr. Thomas.I am sorry to read a negative score of 1 relating to your stay but you have not provided us with any judgment as to why.It is important to indicate, if you decide to publish a negative review, to let us know what are the reasons that led you to penalize our hotel.You can write to us directly explaining why your stay did not meet your expectations.Your complain is a reason for improvement for us.In this case we look forward to your information.Feel free to email us and explain. It might be interesting to hear from you.

Dear Heike,thanks for your feedback.We will try to improve our service.Best Regards,

Dear GeorgThank you very much for the good score.Best regards

Thanks for your time Best Regards,

Dear Ursula, thank you very much for your opinion about our Hotel. Customers' feedback helps us to improve to better serve our Guests. We are very happy to see that your stay with us was satisfying and we hope to have you again in the future among our Guests. Sincerely, Giorgia C. Front Office Staff

Dear Ursula, thanks for your feedback and please accept our apologize for the behavior of our front desk clark. We will take all necessarie action to improve it. Sorry again. Best Regards,

Dear Erkut, we are so sorry regarding your feedback, but we advised all our guests regarding the closing. We relocated them in our sister hotel 4 stars superior with all comfort. Best Regards,

Thanks for your feedback! Best Regards,

Gentilissimo Riccardo, Siamo lieti di vedere che si è trovato bene presso di noi. Speriamo di poterLa accogliere nuovamente, Cordiali saluti,

Dear Stefan, Thank you very much for having written your opinion about our Hotel. Customers' feedback helps us to improve to better serve our Guests. We are very happy to see that your stay with us was satisfying, and we hope to have you again in the future among our Guests. Sincerely,

Dear Gregg, thank you so much for your full rating. We are glad you appreciated your stay with us. We hope to welcome you again in the future. Sincerely

Dear Jens, We are very happy to have given you a fantastic experience and we thank you for the time you have spent in publishing this beautiful review. It will be my concern to share your comments with my fantastic team, complimenting for the attention and care that reserve every day for our guests. Thanking you again for your preference, hoping to welcome you again in the future, we send our best regards.

Dear Hans, We always offer a voucher to use in our property valid 1 year because we are unable to refund our guest. Best regards

Dear Donata, Thank you very much for having written your opinion about our Hotel. Customers' feedback helps us to improve to better serve our Guests. We are very happy to see that your stay with us was satisfying, and we hope to have you again in the future among our Guests. Sincerely,

Thank you very much for your feedback, our shuttle bus has schedule time and works for two hotel's, it run's every thirty / fortyfive minutes. We will try to improve a better bus service. Kind Regards

Dear guest, Thank you very much for having written your opinion about our Hotel. Customers' feedback helps us to improve to better serve our Guests. We are very happy to see that your stay with us was satisfying, and we hope to have you again in the future among our Guests. Sincerely, Angela

Dear Brendan,thank yuo for your kindly review. We really appreciate that you had a nice stay.best regards

Hello,thank you for your kindly feedback. We are happy that you found good our staff.

Dear Dennis,thank you for your review and stay. We are glad that you had a good stay in our hotel.best regards

Hello,thank you for choosen our hotel and for your feedback.best regards

Dear Adel thank you so much for your great review, our guets's opinion always is important for us to improve our services. Thank you again we hope to see you again in the future for another great stay.

Dear Jerome thank you so much for your great review, our guets's opinion always is important for us to improve our services. Thank you again we hope to see you again in the future for another great stay.

Hello James,Our staff makes every effort to accommodate and not keep our guests waiting at the airport. Also, the free shuttle is not ours, but is an airport bus.best regards

I'm glad your stay satisfy your expectations and thank you for your generous review. I hope to see you again as our guests in the next future. Have a nice day!Best regards.

Dear Milena,thank you fot your stay and your feedback. We are waiting for you for the next time in our hotel.best regards

Hello,we are sorry that you found it difficult with our staff, but our staff always try their best to please customers.best regards

Dear Enrique,thank you for your review. We are glad you found our hotel good.best regards

Dear Louise,thank yuo very much for your stay. We are glad that you appraciate our hotel and breakfast.best regards

Dear Catherine thank you so much for your good review, we always try to do our best and oure guest's opinion always is important for us to improve our services.Thank you, we hope to see you again in the future

Dear Karin thank you so much for you good review, our guest's opinon always is important for us to improve our services. Thank you again we hope to see you anìgainin the future

Dear Edward thank you for your good review we are very happy to see that your stay satisfied your expectations and we hope to see you again in the fuure for another great stay.

Hello, thank you so much for your good review. We hope to see you again in the future

Hello Michael,thank you for your stay and you kindly review. We are very happy abut that you loked you stay at hour hotel. Thank you again we hope to see you again in the future for another great stay.

Dear Gary, thank you so much for your time and the great feedback! It's a pleasure to read that you appreciated food and, especially, staff. We hope to see you again!

Dear Yuefand, thank you for the great review and high score. We hope to have the opportunity to see you again!

Dear Paula, thank you for the nice feedback and high score. We wish you a great day!

Dear Gregory, thank you for the nice feedback! We're happy to know that you enjoyed the airport transfer. Hope to see you again!

Dear Brian,We are glad the stay satisfy your expectations and we thank you for you're good review. As an IHG hotel our guests oipnion is important to us. In the hope of seeing you again at our hotel I wish you agreat day.Best regards.