Hello Victor, we are sorry that we have lowered your expectations and that the solution we offered was insufficient.

Hola! We are very sorry about the bad experience, your review help us a lot to improve our service. Thank you and we hope to see you again

Hola! Gracias por tu review, nos ayuda mucho a mejorar nuestro servicio!

Muchas gracias por tu valoración!

Hola Fabiola! Muchas gracias por dejarnos comentario sobre tu estancia en casa. Estamos muy contentos de saber que todo fue excelente y que el staff fue amigable. Esperemos verte pronto! Saludos de parte del equipo Casa Pepe:)

Hi Regino! thank you for your comment. Sorry for the inconvenience our rooms don't have AC, but we can borrow fan during your stay! Thank you for let it know, we will improve our service. Greetings from Casa Pepe family:)

Estimado Douglas, es un gusto para nosotros saber que tu experiencia fue la mejor, sin dida continuaremos trabajando para mejorar y que todos disfruten tanto como tu, te esperamos pronto, saludos!!

Estimado José, agradecemos tus comentarios, estos nos ayudan a mejorar y ofrecer cada dia un servicio a la altura de los requerimentos de nuestros huespedes, seguimos a tus ordenes, saludos!!

Hi Julie! thank you for your comment. We are happy to know that your stay was amazing. See you soon. Greetings from Casa Pepe family:)

Hi Khalid, thank you for your nice comment. We are happy to know that your stay was amazing, thanks for enjoy our activities. See you soon! Greetings from Casa Pepe family:)

Hi! thanks for your rating!

Hey! Thank to let us know about your experience staying with us, we are so glad to know that was a social hostel and that you had the chance to enjoy pur activities, we hope to see yuo around soon! Regards from Casa Pepe Fam!

Hola! Muchas gracias por tu comentario es bueno saber las cosas en las que tenemos que poner más énfasis. Tomaremos en cuenta tu opinión para seguir brindando el mejor servicio posible. Hasta la próxima!

We are glad that you always have a pleasant stay in Casa Pepe :) Until next time amiga!

¡Thank you very much! Safe travels!

Hi!! It is always a pleasure to be able to read these types of comments, at casa pepe we love that our guests enjoy their stay, we hope to have you back soon Greetings!! :)

¡Muchas gracias por su comentario Robert! Le esperamos pronto de vuelta : )

Thank you very much for your comments! We would love to host you again soon! Safe travels!

¡Thank you so much!

¡Muchas gracias por calificarnos! Esperamos verte pronto

Gracias por calificar nuestro servicio, esperamos verte por acá otra vez. ¡Saludos!

We hope you enjoyed your staying with us. Feel welcoming to come back anytime you want. Cheers :)

Hi, hope you enjoyed yor stay!

Hi Carolina, thank you for your comment, you know our guests are our priority always. Hope to se you again some time.Take care!

Hola my friend, thank you so much for your score. We hope have you back as soon as possible. Saludos

HOLA Friend! Muito obrigada pelo seu comentário, é um prazer saber que você gostou da sua estadia, uma grande saudação

Hola Eunjeong, thank you so much for your score, I hope you had a pleasent stay and we would love to have you back at your house in Mexico City and share new experiences with your family Casa Pepe. We would love to have the change to hear your comments so we can improve our service to provide the best to our friends. Saludos

we hope everything has been fine at your stay :)

Hola, Mohamad, We are so glad to know your stay has been incredible, and hwe hope to see you back and soon!

Hola, thank you so much for your lovely comments. We are so happy to know you had an amazing stay here at your house in Mexico City and we would love to have you back with your family Casa Pepe and share new experiences each other. We send you a warm hug

Hola, thank you so much for your score, we hope to have you back at your house in Mexico City. Un abrazo

Hola, estamos muy contentos de saber que te la pasaste muy bien con nosotros aquí en tu casa en la Ciudad de México. Te esperamos pronto para que compartas tus nuevas experiencias con tu familia Casa Pepe. Un abrazo

Hola, thank you so much for your comments. We are so happy to know you had an amazing time with us and we will love to have you back at your house in Mexico City with your family Casa Pepe and share new experiences. Saludos

Hola, muchísimas gracias por tus comentarios tan lindos, queremos que sepas que eres parte de la familia Casa Pepe y queremos que regreses pronto a tu casa en la Ciudad de México. Te mandamos un gran abrazo.

Hola! We are so happy to know you had a wonderful stay here with us. We want you to know you are part of our family Casa Pepe and we will be so happy to have you back at your house in Mexico. We send you a big abrazo. :P