6/10 – Okay
Toni H.
19. Okt. 2022
Gut: Sauberkeit
Was okay, but wouldn't visit again
First the House (we have been there two weeks with 6 adults and a Toddler):
The house is nice, like the pictures show it. It's clean and has plenty of space. Unfortunately the whirlpool was not working, we talked to the owner and he said that he disconnected the motor because it broke a few times and now it's just not available for the guests anymore. (Juan told us he would try to fix it, but didn't).
There were plenty of moskitos!
Eventhough the description of the house says it's kidsfriendly, as you can see on the pictures, the stairs and the outside area aren't safe with a toddler.
The service:
Juan is friendly and very busy. Our stay started of with Juan and us making an appointment and him being late several hours that we spend at the house waiting for him.
Eventhough we reminded him a month before arrival and another time a week befor arrival that we need a highchair and a crisp, none was there when we came. We got the highchair the second day and the bed on the third day (we had to put a lot of pressure on him).
We asked for a hairdryer two days after arrival and never got one.
And Juan offered us hammocks on the first day, we said yes, but he actually brought them 3 days before our 15 days stay ended. And we had to remind him several times.
Good thing: because no guests came the next day, we could stay longer on the day we left.
So all in all the house is as you see it in the pictures, the whirlpool doesn't work (maybe you can ask him upfront if he could reconnect it). A hell lot of moskitos.
Juan is a friendly guy, but his service wasn't worth the money we spend.
Toni H.
Aufenthalt von 15 Nächten im September 2022