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Bewertungen von Werribee Park Motor Inn

3.5 out of 5
Werribee Park Motor Inn
112-124 Duncans Road, Werribee, VIC

Bewertungen

9,4

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5 von insgesamt 418 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 418 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,4/10

Personal & Service

9,4/10

Ausstattung

9,2/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

April

Verbesserungswürdig: Personal & Service
We arrived very late as our Uber Driver got lost. We were exhausted and only had 2 hour to sleep before getting up to fly out. The office was closed and no one answered the number on the Expedia site. Finally I hit Emergency only button that retrieved a VERY ANGRY women that said they didn’t allow checking in after 8:30pm. It was not on site and she said Expedia sometimes doesn’t put that…not my fault I need to sleep for a bit. Got 1 hour and 15 minutes rest woke by a person in another room. Everything was clean but outdated looked like pre 80’s. Nasty Manager/Owner.
Aufenthalt von 1 Nacht im März 2024
Antwort von Sandi F (Manager) am 17. März 2024
Hi April, Thank you for your review. Let's start with the truth shall we. You booked with Expedia, which clearly states that our office closes at 8.30pm (which you actually admitted that you did not look at). It also gives you the option to tell us your arrival time. You arrived at 1.45am, 1h later than intended, so still after midnight. What I actually said was that we are not given your emails details to be able to contact you. Had you contacted our office to inform us of your late arrival we would have made the necessary arrangements. I was not angry, in fact the opposite. Hope you had a safe trip home & wonderful trip to Australia with your daughter. Kind Regards Sandi & Bob

8/10 – Gut

Leshelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Antwort von Sandi F (Manager) am 14. Jan. 2024
Hi Leshelle, Thank you for staying with us, we look forward to welcoming you back in the future. Kind Regards Sandi & Bob

10/10 – Hervorragend

April

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Tiffany (Office Receptionist) am 27. Dez. 2023
Thank you for your 5 star review April, we look forward to having you stay again. Kind regards, Tiffany (receptionist)

10/10 – Hervorragend

Bjorn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great room! The shower was wonderful! Great pressure and hot water. Very handy to a wedding we attended at Werribee Mansion.
Aufenthalt von 1 Nacht im November 2023
Antwort von Sandi F (Manager) am 12. Nov. 2023
Hi Bjorn, We are so pleased you enjoyed your stay with us, totally agree showers are awesome. Look forward to welcoming you back next time you are in Werribee. Kind Regards Sandi & Bob

10/10 – Hervorragend

Christine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Was very friendly and clean. The managers were so helpful .
Aufenthalt von 1 Nacht im September 2023
Antwort von Sandi F (Manager) am 6. Okt. 2023
Hi Christine, Thank you for your lovely review, glad you enjoyed your stay with us, look forward to welcoming you back again soon. Kind Regards Sandi & Bob

10/10 – Hervorragend

Maree

Aufenthalt von 2 Nächten im September 2023
Antwort von Tiffany (Office Receptionist) am 15. Okt. 2023
Thank you for your 5 star review Maree. Kind regards, Tiffany.

10/10 – Hervorragend

Christina

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff is extremely friendly and helpful! And even though there were road works just outside the Inn, I still found it to be a peaceful and quiet place to rest. Got a great night's sleep. Thanks!
Aufenthalt von 1 Nacht im September 2023
Antwort von Sandi F (Manager) am 24. Sept. 2023
Hi Christina, We are so pleased you enjoyed your stay with us & that the roadworks did not disturb you. We look forward to welcoming you back again in the future. Kind Regards Sandi

2/10 – Ungenügend

Therese

Aufenthalt von 1 Nacht im September 2023
Antwort von Sandi F (Manager) am 11. Okt. 2023
Hi Therese, We are very sorry that you were unable to access our property, due to the roadworks on Duncan's Road. We were guaranteed that NOBODY would be denied access to our property. As this was totally out of our control, so we feel that rating us 1 out of 5 is very harsh. We do hope that if you are in Werribee in the future you will consider staying with us. Kind Regards Sandi & Bob

10/10 – Hervorragend

Terence

Aufenthalt von 1 Nacht im September 2023
Antwort von Sandi F (Manager) am 28. Sept. 2023
Hi Terence, Thank you for your great score review, glad you enjoyed your stay with us. Look forward to welcoming you back again in the future. Kind Regards Sandi & Bob

10/10 – Hervorragend

Christina

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, quiet, and comfortable. Very friendly service. Will definitely be back!
Aufenthalt von 2 Nächten im September 2023
Antwort von Sandi F (Manager) am 6. Sept. 2023
Hi Christina, Thank you for staying with us, so pleased you very comfortable & enjoyed your stay. We look forward to welcoming you back again soon. Kind Regards Sandi & Bob

10/10 – Hervorragend

PETA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved everthing!
Aufenthalt von 2 Nächten im August 2023
Antwort von Sandi F (Manager) am 18. Aug. 2023
Hi Peta, We are so pleased you totally enjoyed your stay with us. We look forward to seeing you again soon. Kind Regards Sandi & Bob

10/10 – Hervorragend

Neil

Gut: Personal & Service und Zustand der Unterkunft
Very pleasant staff, very clean premises and very nice 1980s architecture.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Sandi F Manager am 2. Aug. 2023
Hi Neil, Thank you for your lovely review, we are so pleased you enjoyed your stay with us. We look forward to welcoming you back again in the future. Kind Regards Sandi & Bob

10/10 – Hervorragend

Kahla

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Nice quiet place to stay that is very clean
Aufenthalt von 5 Nächten im Juni 2023
Antwort von Tiffany (Office Receptionist) am 5. Juli 2023
Thanks for your 5 star review Kahla. We are so glad you enjoyed your stay. I will pass your comments on to our wonderful house keepers.Kind regards, Tiffany (receptionist)

10/10 – Hervorragend

Dianne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property was lovely and clean and the staff very helpful.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Sandi F (Manager) am 2. Juli 2023
Hi Dianne, Thank you for your lovely comments, we really appreciate your feedback. Look forward to welcoming you back again in the future. Kind Regards Sandi & Bob

10/10 – Hervorragend

John

Aufenthalt von 2 Nächten im Juni 2023
Antwort von Sandi F (Manager) am 30. Juni 2023
Hi John, Thank you for your great star rating, we really appreciate your feedback, look forward to welcoming you back again in the future. Kind Regards Sandi & Bob

10/10 – Hervorragend

Neil

Gut: Personal & Service und Zustand der Unterkunft
This motel deserves more than three stars.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Tiffany (Office Receptionist) am 24. Mai 2023
Thank you Neil, We are proud to announce we are officially a 4 star motel. Thank you for your review.

10/10 – Hervorragend

Lesley

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Sandi F (Manager) am 19. Mai 2023
Hi Lesley, Thank you for staying with us, so pleased you enjoyed our wonderful motel. Look forward to welcoming you back again in the future. Kind Regards Sandi & Bob

10/10 – Hervorragend

Marina

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quiet
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Sandi F (Manager) am 14. Mai 2023
Hi Marina, Thank you for staying with us, sopleased you enjoyed your stay, look forward to welcoming you back again soon. Kind Regards Sandi & Bob

8/10 – Gut

Watson

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Noise from the heavy truck at early hours of the morning. It would be good to have a door between the kitchen and bathroom. Overall I would stay there again in the future.
Aufenthalt von 1 Nacht im April 2023
Antwort von Sandi F (Manager) am 28. Apr. 2023
Hi Watson, Thank you for staying with us & providing us with valuable feedback we really appreciate it. Look forward to welcoming you back again in the future, hopefully under better circumstances. Kind Regards Sandi & Bob

10/10 – Hervorragend

Daryl

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Mostly it was great but for the shower water temp kept changing other than that all was fine
Aufenthalt von 2 Nächten im April 2023
Antwort von Sandi F (Manager) am 24. Apr. 2023
Hi Daryl, Thank you for your feedback we really appreciate it, & we will look into the shower. We look forward to welcoming you back again in the future. Kind Regards Sandi & Bob

10/10 – Hervorragend

Talyena

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 9 Nächten im April 2023
Antwort von Sandi F (Manager) am 6. Mai 2023
Hi Talyena, Thank you for staying with us, we appreciate your review score. Look forward to seeing you next time you visit Werribee. Kind Regards Sandi & Bob

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A brief stopover after the Spirit of Tasmania trip
Its a good place to park after the sea journey. Late night check-in was handled well. It was clean and very comfortable, bedding was great. Good internet which did not always happen in the places we stayed in Tassie. Would stay there again. Thoroughly recommend this motel. Pete and Claire
Aufenthalt von 1 Nacht im März 2023
Antwort von Julie am 5. Apr. 2023
Hi Peter & Clair,We are so pleased you enjoyed your stay with us and we look forward to your next visit. Thank you for taking the time to leave such a lovely review.

8/10 – Gut

Gordana

Gut: Sauberkeit, Personal & Service und Ausstattung
Quiet
Aufenthalt von 2 Nächten im März 2023
Antwort von Julie am 3. Apr. 2023
Hi Gordana, we are so pleased you enjoyed your stay with us. thank you for taking the time to post a review.We look forward to seeing you again in the future.

10/10 – Hervorragend

bruce

Aufenthalt von 1 Nacht im März 2023
Antwort von Julie am 2. Apr. 2023
Hi Bruce, We are so pleased you enjoyed your stay with us. We hope to see you again soon.Thank you for taking the time to leave a review.Julie

10/10 – Hervorragend

Teresio, Flinders Park

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Well maintained, good amenities
Aufenthalt von 2 Nächten im März 2023
Antwort von Julie am 22. März 2023
Thank you Teresio, we are pleased you enjoyed your stay with us. We look forward to seeing you again.Julie

2/10 – Ungenügend

darren

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
They cancelled at midday even though we had a confirmed booking
Aufenthalt von 1 Nacht im März 2023
Antwort von Julie am 21. März 2023
Hi Darren, Our sincere apologies for the error in Kim's reservation. We hope the alternative accommodation we secured for her was suitable to her needs. We were also disappointed to hear the concert was cancelled too. We did request & confirm Kim's refund through Expedia, it should be through within a few days.Again, our apologies for the mistake at our end and for the inconvenience it caused.Kind regardsJulie & Alasdair

10/10 – Hervorragend

Jodie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly and helpful staff. Property very clean.
Aufenthalt von 7 Nächten im Februar 2023
Antwort von Tiffany (Office Receptionist) am 1. März 2023
Thank you for your 5 star review Jodie. We are so glad to hear you enjoyed your stay and look forward to having you back here if you are ever back in Werribee. Kind Regards, Tiffany.

10/10 – Hervorragend

Samantha

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Antwort von Sandi F (Manager) am 8. März 2023
Hi Samantha, Thank you for staying with us & we appreciate your lovely rating. Look forward to welcoming you back again in the future. Kind Regards Sandi & Bob

10/10 – Hervorragend

Gordon

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Nice clean motel. In a very quiet location. Highly recommend.
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Sandi F (Manager) am 14. Feb. 2023
Hi Gordon, Thank you for staying with us & taking the time to share your comments with us. We look forward to welcoming you back to our Motel in the future. Kind Regards Sandi & Bob

10/10 – Hervorragend

Kingsley

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent service from Sandi. Very welcoming and engaging.
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Sandi F (Manager) am 13. Feb. 2023
Hi Kingsley, Thank you for your lovely review, so glad you enjoyed your stay with us. Look forward to welcoming you back next time you are visiting Werribee. Kind Regards Sandi & Bob

10/10 – Hervorragend

Gary

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely room. Very clean. Easy and friendly check in.
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Sandi F (Manager) am 7. Feb. 2023
Hi Gary, We are very pleased you enjoyed your stay with, appreciate your review, look forward to welcoming you back again in the future. Kind Regards Sandi & Bob

10/10 – Hervorragend

Vincent

Aufenthalt von 1 Nacht im Januar 2023
Antwort von Sandi F (Manager) am 30. Jan. 2023
Hi Vincent, Thank you for staying with us, we really appreciate your rating & look forward to welcoming you back another time. Kind Regards Sandi & Bob

10/10 – Hervorragend

Neil

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very well appointed and very clean. Nice ambience.
Aufenthalt von 2 Nächten im Januar 2023
Antwort von Sandi F (Manager) am 26. Jan. 2023
Hi Neil, We are so pleased you enjoyed your stay with us, look forward to welcoming you back again in the future. Kind Regards Sandi & Bob

10/10 – Hervorragend

Patrick

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2023
Antwort von Sandi F (Manager) am 12. Nov. 2023
Hi Patrick, Thank you for your awesome rating, we are so pleased you enjoyed your stay with us. Kind Regards Sandi & Bob

10/10 – Hervorragend

Filomena

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was walking distance to the town center and only a couple of minutes drive to Werribee Zoo. Convenient location., friendly staff and breakfast was great value
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Sandi F (Manager) am 19. Jan. 2023
Hi Filomena, It was lovely having you stay with us, so pleased you had a wonderful stay & enjoyed Breakfast. We look forward to welcoming you back again soon. Kind Regards Sandi & Bob

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean rooms, friendly hosts.
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Sandi F (Manager) am 9. Jan. 2023
Hi Andrew, Thank you for your kind words, we really appreciate your feedback & staying with us. Kind Regards Sandi & Bob

10/10 – Hervorragend

Rob

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
owner/manager was very friendly, professional and helpful.
Antwort von Sandi F (Manager) am 8. Jan. 2023
Hi Rob, Thank you for your lovely comments, we appreciate your feedback & look forward to welcoming you back again soon. Kind Regards Sandi & Bob

10/10 – Hervorragend

Howard

Antwort von Sandi F (Manager) am 6. März 2023
Hi Howard, Thank you for staying with us, so pleased you enjoyed your stay & we look forward to welcoming you back again soon. Kind Regards Sandi & Bob

10/10 – Hervorragend

Anthony, Coombabah

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic friendly staff. Family run business!!! Room was of great size, comfy bed, good size bathroom, bar fridge, free WiFi, tea and coffee etc, microwave easy parking outside your room. Room was quiet with the exception of noise coming from the next door room, as it was a connecting room before and was blocked off, however noise still comes thru. We were so tired so it didn't bother us much
Antwort von Sandi F (Manager) am 19. Dez. 2022
Hi Anthony, We are so pleased you enjoyed your stay with us & were comfortable. We look forward to welcoming you back again in the future. Kind Regards Bob & Sandi

10/10 – Hervorragend

Heather, Elliminyt

Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Sandi F (Manager) am 12. Nov. 2023
Hi Heather, Thank you for your great review score, we are so pleased you enjoyed your stay with us. Kind Regards Sandi & Bob

8/10 – Gut

Peter

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great host. Very clean, spacious and quiet.
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Sandi F (Manager) am 10. Dez. 2022
Hi Peter, Thank you for staying with us, so pleased you had an enjoyable stay. We look forward to welcoming you back again in the future. Kind Regards Bob & Sandi

8/10 – Gut

Peter

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and nice rooms, quiet plenty of parking
Aufenthalt von 1 Nacht im November 2022
Antwort von Jo-Anne & Grant (relief Managers) am 28. Nov. 2022
Hi PeterThank you for your review. We are glad you enjoyed your quiet stay. Look forward to seeing you again on your travels.

10/10 – Hervorragend

Julie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We really enjoyed our stay, this is the cleanest motel I’ve ever stayed in. The staff were great
Aufenthalt von 1 Nacht im November 2022
Antwort von Jo-Anne & Grant (relief Managers) am 27. Nov. 2022
Hi JulieThank you for your wonderful review.We are very proud of our cleaners and will pass on the message to them. We hope to see you again in your travels.

10/10 – Hervorragend

Robyn

Aufenthalt von 1 Nacht im November 2022
Antwort von Jo-Anne & Grant (relief Managers) am 23. Nov. 2022
Hi RobynThank you for your great score of 10/10.We are glad you enjoyed your stay and look forward to seeing you again.

8/10 – Gut

Kristin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Spotlessly clean, older style motel.
Aufenthalt von 2 Nächten im November 2022

10/10 – Hervorragend

Elke

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean room, very nice staff
Aufenthalt von 1 Nacht im November 2022
Antwort von Jo-Anne & Grant (relief Managers) am 18. Nov. 2022
Hi Elke.Thank for your review. We are glad you enjoyed your stay here at the start of your holiday. Enjoy AustraliaKind Regards

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
まずまず
チェックインが20:00までということに気付かず30分ほど遅れてしまいましたが，暖かく向かえてくれました．有り難うございました．
Aufenthalt von 1 Nacht im November 2022
Antwort von Jo-Anne & Grant (relief Managers) am 17. Nov. 2022
Thank you for your review. We are glad you enjoyed your stay and look forward to seeing you again.

10/10 – Hervorragend

Tracey

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice little place for a stopover. Comfy beds and lovely staff
Aufenthalt von 1 Nacht im November 2022
Antwort von Sandi F (Manager) am 13. Nov. 2022
Hi Tracey, Glad you enjoy your stay with us, look forward to welcoming you back again in the future. Kind Regards Bob & Sandi

8/10 – Gut

Jatin

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Sandi F (Manager) am 29. Okt. 2022
Hi Jatin, Thank you for staying with us & your patience on arrival. We look forward to welcoming you back again. Kind Regards Bob & Sandi.

10/10 – Hervorragend

Mirella

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2022