Außenpool
Verfügbarkeit prüfen

Bewertungen von Acacia Guesthouse

4 out of 5
Acacia Guesthouse
52 Koraalboom Ave, Mbombela, Mpumalanga

Bewertungen

8,0

Sehr gut

1 von insgesamt 2 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
0 von insgesamt 2 Gästebewertungen haben eine Bewertung von 8 - Gut" "
1 von insgesamt 2 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 2 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 2 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

6,0/10

Personal & Service

8,0/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The place is perfect for family getaways,very spacious rooms with beautiful views and big beds,the lapa was just a Perfect ending where everyone can unwind and swim too. one think I disliked was the manger his extremely rude and not friendly to people.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Host am 31. Dez. 2023
Good day,As I explained on arrival is that there was a mistake with the payment. I told the guest that I am not being rude or anything and not unfriendly to the guest as there was a mistake with the payment. The guest totally misunderstood me and only after another guest came and I explained the situation to him was the matter resolved. I apologized to the guests and said I am sorry if they think that I was being rude and unfriendly.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Fairly average with disappointing service...
The guesthouse is well located. We found the family room to be adequate. There was nothing special about the room, but it was clean and big enough for our family of 3. The shower walls are showing signs of deterioration, possibly the lack of sun and heat in the room not allowing for dampness to dry out. We had an unfortunate case of bad service the morning we left. We were told breakfast would be ready at 8am with the manager arriving at 7:30 to setup. At 08:15 we had no breakfast and the manager wasn’t at the guest house yet - no car in the driveway. He then gave us attitude on the times he said for breakfast. Very unprofessional and sadly a sour taste in our mouths when we left.
Aufenthalt von 2 Nächten im Juli 2019
Antwort von owner am 16. Juli 2019
Firstly, we want to thank you for your feedback , we appreciate you informing us. Please accept our apology for this and know that a thorough investigation into the matter will be done and the necessary actions taken.