Arrived at the gate of the hotel, rang like 10 times - no answer till finally someone went to the gate.
Checked in, than we were told we were the only people staying this night, because the day after they are having an closed event.
We went by the pool and tried to order food. No one came so we had to go to the reception to ask. They said lunch is over but they can make us a club sandwich.
After almost an hour waiting, we received a super dry sandwich with cold chicken, which was fried at least a day before, the fries were super soft and oily, cheese cold again and super chunky. The highlight was when we found the rind of the cheese with the writing on it in the sandwich.
We couldn’t complain first as no-one was there so we went with plate to reception.
Of course he insured us its very fresh but me as an restaurant owner can tell the truth.
He said an assistant of the chef did it and proposed to pay just one of those incredibly bad made dishes.
Around 19:30 we arrived at the reception. We were hungry and wanted to order a cab or a food directly to the hotel but NOBODY was there.
Us shouting around the whole building looking for help, stuck in the middle of nowhere, alone in the whole hotel.
After screaming like crazy, finally the security guard from the road showed up…
We gave him some money and he brought us some food finally. If we are the only people in hotel, it doesn’t mean no-one should be there for us.
It’s a 5 star hotel ?! JOKE ….NO SERVIECE AT ALL.
Gut: The room and the hotel itself was very beautiful.
Nicht so gut: Yes as mentioned again the service was ridicilous
Lage: It's in the middle of nowhere...