8/10 – Gut
Raluca
1. März 2026
Dear Sir or Madam,
We very much enjoyed our stay at Jardins de la Medina — the hotel was beautiful and the service was excellent.
However, we were quite surprised to be charged €75 per night for our son’s small bed. The hotel showed us the message they sent to you informing you about this additional charge, but unfortunately this information was not communicated to us beforehand.
Had we been aware of this extra cost in advance, we may have reconsidered our stay at this hotel. We would have appreciated being informed earlier, as this unexpected charge significantly affected our final bill.
We kindly ask you to clarify this situation. In addition, given the lack of prior information and the inconvenience caused, we believe a compensation would be appropriate and we look forward to your proposal in this regard.
We look forward to your prompt response.
Best regards,
Raluca Coyac
Raluca
Aufenthalt von 6 Nächten im Februar 2026



































