Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
55 von insgesamt 76 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
55
10 von insgesamt 76 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
10
6 von insgesamt 76 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
6
2 von insgesamt 76 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
2
3 von insgesamt 76 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
3
9,4/10
Sauberkeit
9,2/10
Personal & Service
10/10
Ausstattung
9,0/10
Zustand der Unterkunft
9,6/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Verifizierter Reisender
Mit dem Partner gereist
6. Mai 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hayyat and the whole team were very helpful, friendly and discrete and really went out of their way to make our stay in the riad and in Marrakech as enjoyable as possible.
The riad is splendid, the atmosphere is quiet and familiar and it is also well located to explore the medina
Verifizierter Reisender
Aufenthalt von 4 Nächten im Mai 2019
Antwort von EL am 8. Mai 2019
Thank for you taking the time to share your experiences. We hope to see you with us again someday.
8/10 – Gut
Verifizierter Reisender
25. März 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hübsches Riad im Zentrum
Wir haben uns in diesem Riad sehr,sehr wohl gefühlt! Wunderbare Terrasse und sehr herzliches Personal. Auch das Essen hat uns gut geschmeckt. Wir kommen sehr gerne wieder!
Verifizierter Reisender
Aufenthalt von 3 Nächten im März 2018
6/10 – Okay
Verifizierter Reisender
19. März 2018
Sehr gute Lage!
Es ist laut und hellhörig! Service sehr langsam, wenn auch sehr freundlich!
Verifizierter Reisender
Aufenthalt von 4 Nächten im März 2018
10/10 – Hervorragend
Verifizierter Reisender
22. Jan. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
das Riad ist ein Glücksgriff.
Sehr zentral gelegen, das Personal ist sehr bemüht und die Atmosphäre ist familiär. Die Dachterrasse lädt zum Verweilen ein. Eine ruhige "Wohlfüll-Oase" am Rand der Medina.
Verifizierter Reisender
Aufenthalt von 7 Nächten im Januar 2018
10/10 – Hervorragend
Verifizierter Reisender
9. Nov. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Komfortables Wohnen in historischen Gemäuern!
Kleiner, persönlicher Riad (ehemaliger Stadtpalast) mit nur 11 Zimmern. Bauartgemäß kein Lift oder ähnl. behindertengerechte Einrichtungen. Überaus freundliches, hilfsbereites Personal, das versucht, einem jeden Wunsch von den Augen abzulesen. Hier besonders zu erwähnen: "Hayat", die Empfangschefin(?). Gerne werden auch Ausflüge organisiert oder es gibt Tipps für die Gestaltung des Marokko-Aufenthalts. Daß kein Fernseher den historischen Charme des (klimatiesierten) Zimmers zerstört, war uns sehr recht, manchem wird er vielleicht fehlen.
Verifizierter Reisender
Aufenthalt von 4 Nächten im Oktober 2017
Antwort von EL am 16. Nov. 2017
Vielen dank
10/10 – Hervorragend
Verifizierter Reisender
24. Okt. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top top top - unglaublich toller Ort, nettes Personal und super Lage!
Verifizierter Reisender
Aufenthalt von 4 Nächten im Oktober 2017
Antwort von EL am 14. Nov. 2017
Vielen dank
6/10 – Okay
Mia
31. Dez. 2023
Gut: Sauberkeit und Zustand der Unterkunft
The pro’s of this property is the room is comfortable and has everything needed, and the hotel is close to attractions and dining options. Unfortunately the wifi is weak on the second floor where my room was and on the last night while I was eating in the restaurant, I was given an envelope by the manager to put my tip in when I checked out the next day, I was then asked 2 more times about the tip by the manager. This is very poor manners, pushy and made me feel very uncomfortable. A tip should be at the guests discretion, not forced! I hope they take this feedback onboard and change this behaviour.
Mia
Antwort von Manager am 31. Dez. 2023
Dear Madam,We apologize for this unintentional incident. Our receptionist gave you the envelope with a form to fill out to evaluate your stay and give us your comments and suggestions as all our customers do and which you also did verbally during my discussion with you before calling you a taxi to the airport.Once again and on behalf of my staff, I apologize for this misunderstanding.We hope to see you again with us.Hayat
10/10 – Hervorragend
Jorge
Mit der Familie gereist
17. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Dar les Cigognes is superb, the staff is helpful, attentive and generous in the care they show for the guest. I have been many times to Marrakech and this stay was way above all other experiences. Kuddos to all the staff for the loving care they gave to my family and I. Much appreciated.
Jorge
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Manager am 17. Nov. 2023
Many Thanks Mr Jorge for your kind review and for sharing your experience . It was a pleasure to meet you and all your family. We hope to see you again with us.Hayat
6/10 – Okay
Verifizierter Reisender
Mit der Familie gereist
19. Sept. 2023
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Muy intrusivo
No me gusto que el equipo es demasiado intrusivo, todo el tiempo están encima de ti, entran a tu cuarto a todas horas para apagar el aire acondicionado. Y me parece que no guardan estándares en el servicio, es demasiado familiar el trato.
Verifizierter Reisender
Aufenthalt von 5 Nächten im September 2023
Antwort von Owner am 20. Sept. 2023
First of all, many thanks for having had the courage to visit Marrakech after the earthquake. I'm sorry that you felt our service was intrusive, We were worried about your well-being and just wanted to ensure you were comfortable.All the bestTanja
10/10 – Hervorragend
John, Manchester
25. Juni 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The reviews are accurate. This is a great small hotel to use as a base for a few days in Marrakech. Service is excellent. Food so good that we ate dinner once and lunch once as well as every breakfast. Just wish there was a pool. Enjoyed the Hammam as well.
John
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Manager am 10. Juli 2023
Dear Mr John,Thank you so much for sharing your feedback.Look forward to welcoming you again.Hayat
10/10 – Hervorragend
GAEL
22. Mai 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Je le recommande vivement
Nous avons passé un agréable séjour dans ce Riad très bien situé et où règnent sérénité, calme et charme.
Ajoutez à cela un personnel accueillant, bienveillant et toujours disponible pour vous conseiller.
Tout était parfait
NB : contrairement à la photo il n'y a pas de piscine
GAEL
Aufenthalt von 5 Nächten im Mai 2023
Antwort von Manager am 15. Juni 2023
Dear Gael,Thank you so much for sharing your feedback.We hope to see you again with us.Best regardsHayat
10/10 – Hervorragend
R. William
16. Apr. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Seven nights of splendor
We are so happy we chose to stay at Dar Les Digognes!! It was a peaceful oasis in the middle of busy Marrakech. Everyone that worked at this beautiful Riad did everything they could to make our stay enjoyable. We have traveled to nearly 50 countries and have seldom if ever felt more welcomed. We already miss the wonderful friends we made while we were there. A special thank you to Hayat and Hajiba who helped make our whole trip extra special! We miss you both.
R. William
Aufenthalt von 7 Nächten im März 2023
Antwort von Manager am 2. Juni 2023
Dear Mr William, Thank you for your comment and for taking the time to write about your recent stay with us at Dar Les Cigognes. We are thrilled to hear that you enjoyed your stay with us and appreciated the service that our team provided.We miss you too and look forward to welcoming you again at Dar Les Cigognes. Best regards Hayat
10/10 – Hervorragend
Lucien, Columbus
15. Apr. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This Riyad is an oasis. The second one steps from the road and into Dar Les Cigognes one is transported to another time, with effusive greetings, delicious peppermint tea, personalised attention and the aroma of rose petals. The guests are brilliant, the architecture is splendid, the food is sensational as is the entire staff, including Mme Hayat, Hajiba, Abdoud, Youssef, Aziz, Hamid and of course Khadiya.
Lucien
Aufenthalt von 3 Nächten im April 2023
Antwort von Hayat am 16. Apr. 2023
Dear Mr Jimenez,We would like to thank you for taking the time to share your recent experience at Dar Les Cigognes.We are delighted to read that you had a wonderful stay with us.We hope to see you again with us at Dar Les Cigognes.
10/10 – Hervorragend
Alexander James
9. März 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alexander James
Aufenthalt von 4 Nächten im Februar 2023
Antwort von Manager am 9. Apr. 2023
Dear Alexander,Many Thanks for your kind review and for sharing your experience . It was a pleasure to meet you. We hope to see you again with us.Hayat
10/10 – Hervorragend
Jared John
Mit der Familie gereist
17. Feb. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Thank you Hayat and
Dar Les Cigognes Family!
My brother and I will need to definitely come back to visit you all the next time we go to Morocco.
Jared John
Aufenthalt von 4 Nächten im Februar 2023
Antwort von Manager am 18. Feb. 2023
Dear Mr Champaco,Thank you for your kind review and for sharing your experience . It was a pleasure to meet you. We hope to see you again with us.
10/10 – Hervorragend
KYLE, Dallas
Mit einer Gruppe gereist
17. Jan. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I can’t imagine being at a better locale than Dar Les Cigonws. Hayat and the rest of the team were more than first rate — they made you feel like cherished family. The property is immaculate and well appointed. The location is tremendous - close enough to easily and quickly walk to any place in the Medina, but not right in the middle where it would be loud for all hours.
This was, literally, one of the best experiences of my life, and I have been to over 60 countries.
KYLE
Antwort von Manager am 18. Jan. 2023
Dear Mr Kyle,Many Thanks for your kind review and for sharing your experience . It was a pleasure to meet you. We hope to see you again with us .Hayat
10/10 – Hervorragend
Mark, Stanford Bishop
6. Nov. 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I did not plan to stay here, but I was allocated Dar Les Cigognes because another booking had problems. However it was absolutely fantastic. A haven of peace and tranquility with very kind and attentive staff giving excellent food and drink. Incredibly hospitable.
Mark
Antwort von Manager am 16. Nov. 2022
Many Thanks Mr Mark for your kind review and for sharing your experience . It was a pleasure to meet you. We hope to see you again with us.
10/10 – Hervorragend
Verifizierter Reisender
Mit einer Gruppe gereist
23. Nov. 2021
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable riad in good location
Great place in a central location with very friendly staff. They're around all the time and assist with anything you might need. Clean, very good standard.
Verifizierter Reisender
Aufenthalt von 3 Nächten im November 2021
Antwort von The Manager am 30. Nov. 2021
Dear Guest,
Thank you for your comment and for taking the time to write about your recent stay with us at Dar Les Cigognes.
We are thrilled to hear that you enjoyed your stay with us and appreciated the service that our team provided.
We look forward to welcoming you again at Dar Les Cigognes.
Best regards
10/10 – Hervorragend
Verifizierter Reisender
7. März 2020
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect location and wonderful service!
Our stay at Dar Les Cignognes was wonderful. The staff there are among the best I've seen, anywhere. They really make you feel like family. The rooftop patio is a great, quiet oasis from the craziness of the city. It's a lovely, traditional Road. Very intimate.
In terms of location, it's great. About 10 minutes walk from the Jemaa el Fna. Very close to the palaces.
They offer all kinds of options - cooking classes, massages, fine dining. My wife had a massage and loved it.
I highly recommend Dar Les Cignognes!
Verifizierter Reisender
Aufenthalt von 4 Nächten im März 2020
10/10 – Hervorragend
Verifizierter Reisender
Mit der Familie gereist
3. Jan. 2020
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff is very helpful, make you fell like family. The rooms are very clean and full of details and convenience to make the guest fell at home. Very happy with the beautiful hotel.
Verifizierter Reisender
Aufenthalt von 5 Nächten im Dezember 2019
Antwort von TT am 24. Feb. 2020
Thank you so much for sharing your feedback
10/10 – Hervorragend
Verifizierter Reisender
10. Okt. 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Verifizierter Reisender
Aufenthalt von 4 Nächten im Oktober 2019
2/10 – Ungenügend
Annie, New York
4. Okt. 2019
I had plans to stay at this property but unfortunately I was in an accident, sprained my foot, and had to be on crutches for 2 weeks. This hotel was not understanding at all and would not refund my hotel (not even partially). Hotels that don’t have any compassion or care for their guests’ health or well-being don’t deserve anyone’s business.
Annie
Aufenthalt von 1 Nacht im September 2019
10/10 – Hervorragend
Verifizierter Reisender
Mit dem Partner gereist
15. Apr. 2019
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel was fantastic but what most sets this place apart is the incredible hospitality. From the managers to the kitchen staff - they made us feel so welcome and appreciated. We loved our stay and would come back in a heartbeat!
Verifizierter Reisender
Aufenthalt von 3 Nächten im April 2019
Antwort von EL am 26. Apr. 2019
Thank you for taking the time to share your thoughts.
10/10 – Hervorragend
J
9. Jan. 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A beautiful and tranquil oasis in the medina. We enjoyed a relaxing Hammam and massage as well as the cookery school. The food is wonderful.
J
Aufenthalt von 5 Nächten im Januar 2019
Antwort von EL am 10. Feb. 2019
Thank you for taking the time to share your thoughts with other travellers.
10/10 – Hervorragend
Verifizierter Reisender
14. Nov. 2018
Verifizierter Reisender
Aufenthalt von 2 Nächten im November 2018
4/10 – Schlecht
Verifizierter Reisender
1. Nov. 2018
Gut: Komfort des Zimmers
Verbesserungswürdig: Personal & Service
ARNAQUE ?? Nous avons réservé et réglé à l'avance notre séjour de 4 nuits à Dar les Cigognes. A notre arrivée , la manager de l'hôtel nous a informés qu'elle ne nous pouvait nous accueillir que la première nuit. Elle nous a relogés dans un autre hôtel beaucoup plus excentré, au bout de la casbah, le Riad Daria.Cet hôtel était certes correct mais n'avait ni le standing ni les prestations de l'hôtel que nous avons payé. Aucun remboursement ne nous a été fait, elle nous a offert un diner.
Verifizierter Reisender
Aufenthalt von 4 Nächten im Oktober 2018
10/10 – Hervorragend
Victor
14. Okt. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Victor
Aufenthalt von 5 Nächten im Oktober 2018
10/10 – Hervorragend
Milleeunanotte
23. Apr. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
La nostra esperienza è stata bellissima.
Abbiamo goduto di questa "casa" e della sua magica atmosfera marocchina. Eravamo in 6 amiche e quindi non è semplice avere uno standard che vada bene per tutte!
Anche quando ci sono state delle piccole incomprensioni (come spesso può capitare viaggiando) queste sono state gestite in maniera impeccabile, con professionalità e spirito organizzativo.
Grazie alla cortesia e alla sollecitudine del personale in capo alla struttura.
Milleeunanotte
Aufenthalt von 5 Nächten im April 2018
10/10 – Hervorragend
Gillian
22. Apr. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A real treat
4 night stay that
4 nights - superb. Best service from all hotel staff, beautiful surroundings. Dar Les Cigognes has our vote for a wonderful place to stay. 100% recommendation. A peaceful haven in a vibrant city.
Gillian
10/10 – Hervorragend
L, London
19. März 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely weekend stay
Having stayed in various riads in Marrakech, this one is absolutely lovely - the riad itself spread across two buildings is an oasis of calm in the city and the staff are what make it - sooo lovely and welcoming.
L
Aufenthalt von 2 Nächten im März 2018
10/10 – Hervorragend
Richard, Paris
17. Feb. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Riad de charme et de qualité
Magnifique, confortable, très bien situé et personnel aux petits soins.
Je recommande absolument.
Richard
Aufenthalt von 3 Nächten im Februar 2018
10/10 – Hervorragend
Alex, Goma
15. Nov. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent hotel
Was the best place I’ve stayed in Marrakesh—better than Maison Arabe. Décor was simple and beautiful with spare soothing lines. Staff were particularly friendly and solicitous to our group. Location was v convenient. Really great place!
Alex
Aufenthalt von 1 Nacht im November 2017
8/10 – Gut
Verifizierter Reisender
27. Okt. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 4 Nächten im Oktober 2017
10/10 – Hervorragend
Joy, Leiden
13. Okt. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Charming hotel
This hotel was a completely charming stay. The service provided by Hayet and her staff makes it easy to feel totally comfortable and get the most of a visit to Marrakesh. The full service provided by the staff was fantastic and the room we stayed in was perfect, beautifully designed, and provided great peace after our days walking around the medina. We will absolutely stay again when we return to Marrakech!
Joy
Aufenthalt von 3 Nächten im Oktober 2017
10/10 – Hervorragend
L, Southend on sea, Essex, UK
6. Okt. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Pretty riad, central location, great staff
Pretty riad, centrally located but far enough from the hustle and bustle of the souk for some peace. Lovely roof terrace. Staff can’t do enough for you and make you feel very special and at home. Only downside, while the food was tasty, the quality was not as good as restaurants in town but priced the same. Also the hotel driver is quite expensive for transfers/trips compared to local taxis but staff are happy to arrange the latter for you instead.
L
Aufenthalt von 3 Nächten im Oktober 2017
Antwort von EL am 14. Nov. 2017
Thank you for taking the time to share your experiences. We hope to see you again soon.
10/10 – Hervorragend
David
21. Aug. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Inmersos en cultura local
Riad totalmente recomendable para aquellos que les guste hospedarse en lugares con tradición y cultura. El lugar es una casa muy bonita con habitaciones espaciosas y con muy linda decoración. El personal es muy amable y siempre están muy atentos y dispuestos a ayudar en todo lo que puedan. Está muy bien ubicado, cerca de muchos lugares turísticos de obligada visita. No tuvimos problemas con temas de seguridad. Todo muy bien
David
Aufenthalt von 2 Nächten im August 2017
Antwort von Eben am 26. Aug. 2017
Muchas gracias. Esperamo poder verles de nuevo.
8/10 – Gut
nabie, the netherlands
11. Aug. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
magnificent, nicely decorated, very romantic hotel
we had a very pleasent stay here. The staff were so friendly, helpful and sweet, Every day the room was cleaned. The food was very tasty, we had breakfast and dinner here.
The hotel is within walking distance of several attractions. in the old part of Marrakesh. The hotel is a refreshing welcome when you come from outside, a peaceful oasis it seems, and there is a courtyard with different seating areas. Wonderfull terras with lots of flowers. There is no elevator, but they carry your luggage to the top. There is no minibar in the room, but we were allowed to put our medication in the refrigerator. We had 3 characteristic rooms, pure Moroccan style. beautifull. We made a trip through the neighborhood with a carriage. It is good to this as to do first, then you have already a list of what you want to do.
nabie
Aufenthalt von 4 Nächten im Juli 2017
10/10 – Hervorragend
Verifizierter Reisender
9. Juli 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Highly Recommended
Really super Riad close enough to get to the Medina in under 10 minutes. Welcoming and helpful staff and I highly recommend. Enjoyed the hammam experience in the hotel grounds, breakfast options were good in fact all the food we ate here was superb.
Verifizierter Reisender
Aufenthalt von 3 Nächten im Juni 2017
Antwort von EL am 15. Juli 2017
Thank you for your kind review. Please come back soon. Kindly note that we are in the medina. The Djema el Fna is a 10 minute walk.
2/10 – Ungenügend
Verifizierter Reisender
23. Apr. 2017
Verbesserungswürdig: Personal & Service
Exceptionally Awful!
Avoid this Riad/hotel 100%...much better ones all over town. We had an awful time here and would never return. The food is ok-ish, service is terrible. You feel like you are just being watched all the time and that they just want your money. They even told us this, "spend all your money here". Not professional at all. The spa is a joke, lazy lazy staff. Go to a professional spa....with better service and prices. Book here at your own risk...you've been warned.
Verifizierter Reisender
Antwort von Eben am 26. Mai 2017
This client demanded money from us to not publish a nasty review. We have copies of their threatening messages.
8/10 – Gut
Paolo
24. März 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Unique Riad
Amazing riad for style and service. The terrace view over storks' nest are unique. Only one grey area...bed comfort in my Safary room was not the greates but the room decor, atmosphere and cleanliness were top.
Paolo
10/10 – Hervorragend
Verifizierter Reisender
23. März 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful oasis of calm
Absolutely wonderful experience. The staff was fantastic (welcoming, friendly, helpful, etc) in every respect. The place itself was conveniently located and perfect for enjoyment and relaxation. Will definitely return anytime I'm in Marrakech.
Verifizierter Reisender
10/10 – Hervorragend
Stephanie, London
22. März 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely boutique riad, great location
This is a charming riad located next to the Badi Palace, and within 15 minutes' walk to the Jemaa el Fna and the souks. The staff at Dar Les Cigognes are wonderfully hospitable and did everything to accommodate our needs. Our suite was spacious and well-decorated and the lovely argan oil toiletries were replenished every day of our 6-night stay. Breakfast on the terrace was fulsome --- the petit dejeuner complet has everything you could possibly want (fruit, selection of breads, Moroccan crepes, pancakes, cake, omelette, yoghurt, coffee, tea and orange juice) --- and the Salt Restaurant offers an excellent 5-course set menu every night that provides a Moroccan gourmet experience without requiring you to set foot outside of the riad. Perfect for those evenings when the bustle of the souks become too much. We would recommend this riad to Marrakech visitors wanting a boutique hotel experience at reasonable prices.
Stephanie
10/10 – Hervorragend
U, London
20. März 2017
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Perfect location. We really liked the place.
Excellent experience and very nice staff and specially manager she was very helpful and super friendly. However breakfast was not included I' m afraid and jacuzzi facilities was extra. Even tho we been told it's free.
U
4/10 – Schlecht
......
28. Jan. 2017
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
not good experience
Very noisy day and night. Not what o expected by reading the reviews. Not 5 star more like a 3 star if lucky
......
Antwort von EL am 25. Feb. 2017
Thank you for taking the time to share your thoughts. Please do drop us a line and provide us direct feedback so that we can address your concerns for future guests. info at lescigognes dot com
10/10 – Hervorragend
Verifizierter Reisender
6. Jan. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super friendly
Incredibly friendly team, dedicated to your wellbeing and satisfaction. Charming hotel in the heart of Marrakesh. Would definitely recommend
Verifizierter Reisender
Antwort von EL am 25. Feb. 2017
Thank you for taking the time to share your thoughts
10/10 – Hervorragend
Verifizierter Reisender
17. Dez. 2016
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Au top
Très bon séjour je recommande vivement j'y retournerais en famille l'équipe est au top aux petits soins pour vous très beau Riad avec de l'histoire j'ai passé un très bon séjour de cinq jours
Verifizierter Reisender
2/10 – Ungenügend
M, NANTES
15. Nov. 2016
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ma réservation que j aie faite était un 5 étoile
ne correspont pas du tout a l'hôtel demande nul vieux
M
Antwort von EL am 21. Nov. 2016
Veuillez nous envoyer du feedback spécifique.
6/10 – Okay
betty, new york, ny
5. Mai 2016
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
disappointing
read about the Expedia 2015 excellence prize etc... but was not what we though:
Staff is not well trained.. they did not answer phone as we called for 30min looking for directions since there was construction nearby.. service was overall not 5* level at all.. rooms need some face lifts.. At least the one we stayed in ( red)....however greta roof top.. and very convenient location
betty
6/10 – Okay
betty , New York, NY
3. Mai 2016
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
disappointing
based on reviews, other luxury riads we stayed in and Expedia prize award from 2015, we were disappointed :
first there was construction and we got lost and we called for 20min on their landline, no pick up... Second: Some rooms need a face lift.. Third, , Staff watched us leave carrying bags and didn't offer help..
the front desk lady did not know where the toilets were! breakfast's Staff blouses were not spotless... and finally, every riad I stayed in, had breakfast included, here we had to pay about $40 extra for bfast.. we recommend including it in the listed price like the vast majority of riads...so prospective clients have full disclosure
betty
Antwort von EL am 11. Juni 2017
Thank you for your feedback. We have found that most guests prefer to have the choice for breakfast and other meals, which is why we have had a la carte options as well as various board packages.
10/10 – Hervorragend
Robert
22. Apr. 2016
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers