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„unsteady power supply and looks unsafe for international visitors. very poor staff/ customer relationship. very dirty and a lot of strange faces that make you feel unsafe. poor security details“

„The air conditioning was not cooling and the water was hot“

„Staff helpful and courteous. Clean rooms. Great outdoor area and pool. Staff fixed issues immediately it was reported. “

„Clean environment, staffs very respectful and always ready to provide services.“

„Friendly staff. Good service and a restful stay.“

„The Villa Toscana is a beautiful place to stay. Just a home away from home. Clean environment, close to the main, good food with free breakfast and good staff. I love place and enjoyed my stay.“

„Enjoyed my stay with great service from the staff. The rooms are nicely updated and designed well. I felt very comfortable. Highly recommended especially if you are coming from abroad.“

„It was bad. The mattress is as hard as a rock, wasn’t comfortable at all. The kitchen was dirty with dirty cutleries on the table. At a point one of the ac unit fell and there was dirt everywhere in the lobby. Would never stay there again and don’t advice anyone to. “

„Hotel claims it has wifi. It does not. Had to stay only one out of four nights as a result. Reported to Hotels.com. Residency hotel refused to refund me for the three nights. Hotels.com offered me 50% refund in coupons. I regret ever wanting to stay at Leosophine Residency, and ending up loosing half of my money. Staff very unhelpful.“

„If you book online, they will ask you to pay again, avoid!“

„This is a very old place badly needing renovation with filthy bedsheets, a very tight bathroom and poorly trained staff. Terrible“

„Room , not cleaned well. Bad order or mold on long term non use. Safe did not work. My colleagues found bugs in bedsheets. The hotel had no correspondence with Expedia to confirm payment. “